Super Shop Research Articles

The Superstore Myth: A Comparison of Generations X and Z's Purchase Intentions

Since life got too busy, individuals have sought to satisfy their requirements using conventional facilities quickly. The word "super shop" has gained widespread usage recently, and Bangladesh is no exception. Bangladeshis are now primarily regarded as super shops while buying daily necessities. But there is thought about the gap between the generations. Every generation has its own economic cycle affecting consumer behavior. Any marketing strategy must take into account the target customer's generation. Supermarket shopping may be prevalent in the West, yet it is challenging to maintain a profitable business in the urban areas of Bangladesh. In three cities in Bangladesh, this study organizes several focused group discussions amongst Generations X and Z. This study indicates that Generation X has a unique perspective on life in Dhaka compared to their peers in Rajshahi and Rangpur. In another sense, GEN X and GEN Z differ significantly in their superstore preferences. The availability of foreign products, peer group influence, cashless transactions, availability of foreign brands, and the shopping environment are all crucial elements for Generation Keeping a superstore profitable in a city is challenging because the majority of shoppers are members of Generation X, who have a preference for the more traditional bazaar. Additional research may be done on the Base of the factors affecting people's attraction to Superstores. More respondents and a wider geographic area should be considered in future studies.

Investigation of tetracycline residues in poultry meat samples from Dhaka city by high-performance liquid chromatography

The objective of the study was to quantify tetracycline (TCs) i.e., oxytetracycline (OTC), tetracycline (TC) and chlortetracycline (CTC) residues in thirty poultry meat samples (n = 30) collected from the local market and super shop around the Dhaka University campus during May 2019 to January 2020. Three samples were collected from each of ten locations. All samples were extracted by Quick, Easy, Cheap, Effective, Rugged and Safe (QuEChERS) method. Samples were analyzed by reversed-phase High-Performance Liquid Chromatograph equipped with Photo Diode Array Detector (LC-PDA) and a reported method was validated with good linear correlation coefficients of standards and matrix-matched calibration curves with r2=1.00, 0.99, 0.99 and r2= 0.99, 0.99,0.99 in the linearity range of 0-10 µg/kg for OTC, TC and CTC, respectively. The limit of detection (LOD) and limit of quantification (LOQ) for OTC, TC, and CTC were 1.05, 1.17, and 1.09 μg/kg and 3.15, 3.51 and 3.27 μg/kg, respectively. Accuracy that is expressed by the recovery percentages were calculated at two different concentrations (2.5 and 5 μg/kg) were 91 and 100%, 102 and 100%, and 106 and 100% for OTC, TC, and CTC, respectively. Intra-day (n=3) and inter-day (n=9, 3 days) precision data were under 10% for all sample matrixes. Standard deviations were calculated ±0.06, ±0.11 and ±0.03 and precision (expressed by RSD%) were found 5.57, 9.14 and 2.35%, respectively for OTC, TC and CTC. The HPLC-PDA method is affordable for screening of large number meat samples for residual antibiotics in biological matrices by any laboratories. The method is also cheaper in comparison with LC-MSMS. Analysis of real 30 poultry meat samples showed that the tetracyclines residues were below the quantification limit in all samples.

Comparative study on the microbiological quality of vegetables collected from local markets and super shops of Dhaka city

Vegetables are major source of vitamins and fibers but presence of pathogens in salad vegetables can cause outbreak of diseases. Several studies have been conducted on commonly consumed vegetables so far to detect the level of microbial contamination. However, few of them compare the microbial quality of local and super shop vegetables. The present study was conducted for microbiological assessment and comparing four types of vegetables collected from two different market conditions. In this study, Green chili (Capsicum frutescens L.), Tomato (Solanum lycopersicum), Coriander (Coriandrum sativum) and Lady’s finger (Abelmoschus esculentus) were analyzed to determine Total Viable Bacterial (TVB) Counts, Total Fungal (TF) Counts, Total Coliform Counts (TCC), Total Fecal Coliform (TFC) Counts and occurrence of Staphylococcus aureus, Pseudomonas spp., Listeria spp., Bacillus spp., Salmonella spp., and Vibrio spp. Among these microorganisms, Klebsiella spp. and Pseudomonas spp. were significantly present in coriander of both local market and super shop. All pathogenic bacteria and fungi were found in huge amounts in the vegetable samples of the local market. Although some pathogenic bacteria and fungi were also found in the same samples of the super shop, relatively lower than the local market’s vegetables. In conclusion, contamination in collected vegetable samples were not acceptable but comparatively higher load in local market samples indicated that the hygienic condition in these markets is not sufficiently maintained. Stamford Journal of Microbiology, Vol.11 (1) 2021: 24-27

Impact of Social Media Marketing on Buying Behaviors of Superstore Customers in Bangladesh

This study aims at identifying the impact factors of social media marketing on the buying behaviors’ of superstore customers in Bangladesh. Altogether, 291 buyers were surveyed from five superstores of Bangladesh such as, Agora, Meena Bazar, Shwapno, Almas Super Shop, and Nandan. A structured questionnaire with five points Likert scale was used to survey the customers. Descriptive statistics were used to present the profiles of the respondent customers while inferential statistics like Factor Analysis was used to identify the impact factors and Multiple Regression Analysis was used o identify the relationships between the impact factors and the overall impact on purchase decision of the customers. Study identified four significant impact factors such as, quick searching and verification of authenticity of product information, easy to order and saving time, customers addiction to media buying, and awareness of innovative and new products that induce the superstore customers to make their purchase decisions. This study suggests that the policymakers should focus on authenticity of product information, easy to order system that saves time, publicity of innovative and variety of products, and customer addicted towards media marketing for making the customers inclined towards buying the products and services from superstores of Bangladesh.

Evaluation of customer satisfaction with different service encounters: a study on some selected super shops of Dhaka city

Customer is the king for any business whether it is manufacturing or service oriented in nature. Service encounter satisfaction is exigent to develop long run competitive position in market. The main objective of this study is to measure how different service encounters contribute on customer satisfaction by basing on some selected super shops of Dhaka city. The study has also focused on identifying the stages where customers are mostly satisfied from service encounter. This is a quantitative study where both primary and secondary data has used. The customers who purchase frequently from super shop are considered as population. The sample size of the study is 110 which has found by applying the Cochran’s formula (n0= (Z2 pq)/e2 ). Here, the 0 degree of error has considered as 9.5%. The respondents were determined purposively in order to collect primary data through questionnaire. The questionnaire has been prepared according to Rensis Likert 5 point scale. SPSS version-23 has been used to analyze the primary data. Descriptive statistical tools e.g. mean, standard deviation, standard error mean etc. have been used to analysis the primary data. Though the nature of the primary data is continuous and data has been collected from one sample group, so one tail t- test has been used to test the hypothesis. The study reveals that, the customer satisfaction of super shops varies at different stages. Customers are satisfied on the service encounter of pre-shopping stage, core shopping stage nevertheless they are not satisfied regarding the post service encounter. In order to retain the growing market potential, the super shop authorities need to concentrate on the customer satisfaction requirements at post-service encounter.

Improving the Efficiency of Mis Through the Retail Sector in Bangladesh

Management Information Systems (MIS) is the key factor to expedite and attain competent decision-making in an organization. Currently, organizations are in the race of enhancing the capability to endure in the competitions of the new century global market. Therefore, organizations are attempting to heighten their agility level to be more efficient by improving the decision-making process to meet the successive fluctuations of the market. To meet the demands of today’s marketing environment, the Supermarket Sector is now gaining popularity very quickly. The main purpose of this study is to know about the MIS of the departmental store of Bangladesh and to find out the facts which are mainly pulling back the retail sector to spread its reputation all over the world. It also tries to mitigate those facts by increasing the performance of the internal running system as far as possible, as well as to find out the solutions. For the purpose of the study, we worked with Agora Super Shop which is the first-ever and very popular retail superstore in Bangladesh and got to know their current system, limitations of the system and how to solve them so that many possibilities of new innovations, features, ideas etc. can arise for the other departmental stores too

The two-stage no-wait/blocking proportionate super shop scheduling problem

We analyze the ‘no-wait’ proportionate two-stage super shop scheduling problem with the objective of minimising the maximum job completion time (makespan). The existing simple sorting procedures for the open shop and the job shop do not work on the super shop. We show that the problem is still solvable in time using a procedure based on dynamic programming (DP). A unique feature of this procedure is that the state variable is defined based on the number of jobs; thus, reducing the complexity to polynomial. The same procedure solves the super shop problem with the blocking constraint. We also consider the case of machine dominance and show that the problem can be solved in linear time. Finally, we highlight the differences between the super shop with ‘no-wait’ and ‘synchronous’ processing modes via a numerical example.

The Relationship Between Brand Personality and Consumer Loyalty: The Mediating Role of Consumer Involvement

The aim of this paper was to investigate the role of brand personality in strengthening consumer loyalty towards brands. The study also intended to identify the mediating role of consumer involvement in the relationship between brand personality and loyalty. Structured questionnaire was used to collect data from 118 respondents from the consumers of three super shop i.e. Agora, Meena Bazar and Shwapno. Partial Least Square Structural Equation Modeling (PLSSEM) was followed in data analysis. The study identified the brand personality was the predictor of consumer loyalty whereas the relationship between brand personality and consumer loyalty was mediated by consumer involvement. The study is significant for the marketers as they can identify what factors influencing consumers’ loyalty towards the brands in Bangladesh. The study could have been done on large number of respondents including different divisional cities. However, this empirical investigation found out ways how consumer loyalty could be enhanced.

Ownership-driven Entrepreneurial Saga: A Case Study of Vinod Super Shop

Vinod Ramanlal Didwaniya, son of a marginal farmer, had the only worries of sustenance of his family members after he was a postgraduate in commerce from a local college. He started a small retail shop named Vinod Provisions in July 1993 in a rented space of 7 × 11 sq. ft area with a meagre working capital of ₹17,800 only. It was run by his family members including his father and wife with a daily turnover of ₹1,000 approximately (annual turnover of ₹0.30 million). Vinod reared a distinguishing character of sense of ownership and drew immense pleasure out of everything, every decision that he owned. This drove his small family business to rise to Vinod Super Shop in about 20 years’ time which is run today in 3,000 sq. ft area with a working capital investment of ₹7 million besides ₹15 million invested on creating owned infrastructure for this supermarket. Its annual turnover has grown from ₹0.30 million to ₹15 million (50 times growth), and it has 18 employees today. By heart a poet, Vinod feels within him every stakeholder of his business in whose interest he has been taking decisions involving management fundamentals and ethical issues. The present case study attempts to capture this unique entrepreneurial saga amidst highly competitive retail sector that leaves a number of lessons to learn.

Fish in super-shops: A new dimension of fish marketing system in Dhaka (Bangladesh)

In this study, fish marketing system of four affluent super-shops and 8 outlets selling wet fishes (2 outlets for each shop) in Dhaka (Bangladesh) were investigated. It was observed that a significant portion of the fishes were supplied from different wholesale fish markets of Dhaka metropolitan city and fish production zones of adjacent districts. Various stakeholders were involved in fish value chain concerning super shop outlets. The availability of fish was more or less similar in all super shops. Three types of supply chains were identified as selling fish through super shops. It was observed that marketing cost varied from Tk. 5.0/kg to Tk. 15.0/kg fish transported, while farmers/fishers incurred the lowest and super shops spent the highest. The sharing of fish prices among the stakeholders at different steps of value chain revealed that live Indian major carps (rui, catla, mrigal and kalibaush) of 1.0 to 1.7 kg size with a fisherman price of about Tk.170 were sold at super shop out-lets @ Tk.400/ kg. For these fishes, the fishermen share on consumer payment (FSoCP) was 42.4%, while the intermediaries’ share on consumer payment (ISoCP) was 57.5%. It was understood that the super shop chain outlets in Dhaka city, sell better quality wet fish, at a rate of 20-25% higher price, compared to those sold through general fish markets. Both marketing margin and marketing profit were higher in super shops compared to other stakes in the distribution path, owing to their high management costs for retail sell.

A Proposed Technique for Solving Scenario Based Multi-Period Stochastic Optimization Problems with Computer Application

In this paper, we have presented a new technique for solving scenario based multi-period stochastic programming problems and presented a case study for the business policy of a super shop market in Bangladesh. We have developed our technique based on decomposition based pricing method which is the latest and faster decomposition technique in use. To our knowledge, this is the first work in the field of stochastic programming for solving multi-period stochastic optimization problems by using decomposition based pricing method. We have also developed a model by collecting data of a year from a super shop market of Bangladesh and analyzed their profit by dividing the whole year into four periods for different scenarios of an uncertainty. We have developed a computer code by using mathematical programming language AMPL and analyzed the model by using our developed technique. Index Terms: SP, DBP, Scenarios, AMPL, LP, Decomposition, Sub-problem, Master problem, and Deterministic problem.

Data Mining Framework for Generating Sales Decision Making Information Using Association Rules

The rapid technological development in the field of information and communication technology (ICT) has enabled the databases of super shops to be organized under a countrywide sales decision making network to develop intelligent business systems by generating enriched business policies. This paper presents a data mining framework for generating sales decision making information from sales data using association rules generated from valid user input item set with respect to the sales data under analysis. The proposed framework includes super shop’s raw database storing sales data collected through sales application systems at different Point of Sale (POS) terminals. Apriori algorithm is famous for association rule discovery from the transactional database. The proposed technique using customized association rule generation and analysis checks the input items with sales data for validation of the input items. The support and confidence of each rule are computed. Sales decision making information about input items is generated by analyzing each of the generated association rules, which can be used to improve sales decision making policy to attract customers in order to increase sales. It is hoped that this approach for generating sales decision making information by analyzing sales data using association rules is more specific decision and application oriented as the business decision makers are not usually interested to all of the items of the sales database for making a specific sales decision.

Bacterial flora of mud crab, Scylla olivacea, collected from different markets of Dhaka City

The present study was carried out to investigate the bacterial flora of mud crab (Scylla olivacea) meat collected from the five markets of Dhaka city. Faecal Coliform, Salmonella sp. and Shigella sp., E. coil, and Vibrio spp. were detected in most of the samples except the frozen ones from Agora super shop. The samples from Basabo and Karwan bazar had higher bacterial load than the others. The highest TBC counts were observed in the samples from Karwan bazar (38.1 ± 1.20 x 104cfu/g) and the lowest were from Agora super shop (4.48 ± 0.26 x104cfu/g). The total Vibrio spp. counts were found only in two markets, i.e. from Farmgate and Basabo. The total E. coli counts ranged from 1.25 ± 0.02 x 104cfu/g to 4.33 ± 0.56 x 104cfu/g. The Salmonella and Shigella counts varied between3.95 ± 0.28 x 104cfu/g for Karwan bazaar and 16.76 ± 1.26 x 104cfu/g for Basabo. Total Staphylococcus spp. counts ranged between 14.4 ± 1.1 x 104cfu/g and 20.01± 1.94 x 104cfu/g for normal crab samples and 0.37 ± 0.025 x 104cfu/g for frozen samples. The results of this study showed that the bacterial load was significantly higher in live crab than the frozen crab indicating that later are safe for human consumption.Bangladesh J. Zool. 43(1): 55-62, 2015

Determinants of service quality and impact of service quality and consumer characteristics on channel selection

Purpose – The purpose of this paper is to seek the determinants of service quality and evaluate the impact of service quality and consumers’ characteristics on channel selection in the context of beverage industry in Bangladesh. Design/methodology/approach – Data were collected using convenience sampling method. Initially exploratory factor analysis was performed to extract the key dimensions of service quality and then structural equation modeling was employed to verify the causal relationships between the dimensions of service quality and service quality itself. χ2 test was used to determine whether any association exists between service quality or demographic variables and choice of channel types. Cramer’s V was performed to measure the strength of association. One-way ANOVA was carried out to identify significant impact of demographic variables on perception of service quality. Findings – The research findings indicated that personal interaction, appearance, reliability, policy, and problem solving are the key determinants of service quality in terms of beverage industry in Bangladesh. It is observed that customers preferring factors like personal interaction and problem solving intend to purchase beverage items from super shop. Customers who are deemed socioeconomically high taking profession and monthly income into account prefer shopping at super shop. Customers who are female or married with no kid or service holders showed better satisfaction with service quality. Research limitations/implications – Due to money and time constraints the study could not cover up the whole country. Conclusions and predictions to be applied to consumers in general may not be appropriate entirely since specific age group was deemed, given that the subject was beverage products. Practical implications – The model proposed in this study will help managers and suppliers understand how consumers assess the quality of services. In order to strengthen brand and create brand loyalty, marketing planners, managers, and suppliers must be aware of the dimensions of service quality, and consumers’ characteristics. Selecting an optimal sales channel is imperative for suppliers in order to make their products reach to target consumers. Originality/value – Service quality plays crucial role in ameliorating customer satisfaction and creating competitive advantage whereas sales channels have impact on sustaining the long-term profitability of the company. This paper has contributed significantly to these issues and sought consumers’ characteristics and preference as well.

Incidence of antibiotic resistant pathogenic bacteria in vegetable items sold by local and super shops in Dhaka city

The present study was carried out to investigate the microbiological quality and antibiotic resistance patterns of pathogenic bacteria isolated from vegetable samples. A total of 14 vegetable samples, 7 from local and 7 from super shops, were randomly collected from different locations of Dhaka city. Concentrations of total heterotrophic bacteria, total coliform, faecal coliform, Pseudomonas spp., Listeria spp. and Staphylococcus aureus were enumerated from each sample by serial dilution and spread plate technique. Presence of Salmonella spp., Shigella spp. and Vibrio spp. were determined by enrichment and selective plating methods. Antibiotic sensitivity patterns of the isolated bacteria were determined using Imipenem (10 ?g), Ceftriaxone (30 ?g), Sulphamethoxazole (25 ?g), Ampicillin (10 ?g), Gentamicin (10 ?g), Aztreonam (30 ?g), Cefuroxime (30 ?g) and Oxacillin (5 ?g) antibiotic discs. The local market vegetables showed higher proportions of E. coli (4/7, 57.14%) but the super shop vegetables showed higher proportions of Pseudomonas spp. (5/7, 71.42%) and Listeria spp. (5/7, 71.42%). Pathogenic bacteria isolated form the super shops showed increased resistance against (5/8, 62.5%) antibiotics tested against the pathogenic bacteria. Contamination of vegetables by a range of pathogenic bacteria in local and super market vegetables is a serious threat to public health if they are consumed raw or unprocessed. Higher antibiotic resistance in pathogens isolated form supermarket vegetables needs to be investigated in order to monitor and control spread of infections with drug resistant bacteria. DOI: http://dx.doi.org/10.3329/sjm.v4i1.22755 Stamford Journal of Microbiology, Vol.4(1) 2014: 13-18

Prospects of Super Shop Concept in Dhaka City

With over twenty super markets that follow the theme of arranging all kinds of products under one roof for the consumers operating in full swing, the shopping style of city dwellers has changed dramatically. These super markets are also expanding the market for local products, encouraging new entrepreneurs and also catering for a variety of imported products. The numbers of super shops that have sprouted at different locations of Dhaka over the last two years are showing an upward trend in business and they have further implications for entrepreneurs.

Shop scheduling problems under precedence constraints

The paper considers a scheduling model that generalizes the well-known open shop, flow shop, and job shop models. For that model, called the super shop, we study the complexity of finding a time-optimal schedule in both preemptive and non-preemptive cases assuming that precedence constraints are imposed over the set of jobs. Two types of precedence rela-tions are considered. Most of the arising problems are proved to be NP-hard, while for some of them polynomial-time algorithms are presented.

Super Shop Power Tool can Clone Itself

An American inventor who caused a stir in world aviation circles with a revolutionary jet airplane design has now created an amazing power tool which will give the handyman the capabilities of skilled craftsmen.