Tracing in a university setting is usually beset with inaccuracies, misplaced files, and delay retrieval. This research is, therefore, designed to develop a web-based document tracking system that integrates QR-code technology specifically tailored for Catanduanes State University (CatSU). It shall be designed to further enhance efficiency in document tracking to complement administrative processes and purport compliance with Republic Act No. 11032, otherwise known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018. Through document tracking, the system reduces the risk of human error and allows transparency of both sent and received documents. Developed using HTML, CSS, JavaScript, and PHP, along with a centralized database implemented on an Apache server, QR codes uniquely identify each document for real-time status tracking. The system evaluation, performed on ISO/IEC 25010 software quality criteria, gave it a rating of "Excellent." Overall, the mean score of critical parameters of Functional Suitability, Performance Efficiency, Compatibility, Usability, Reliability, Security, Maintainability, and Portability are in the range of 4.94. This high rating signifies that the system can further document management and administrative procedures at CatSU. Other recommendations include expanding the system's capabilities, training the users, and the development of mobile access. Overall, the DTS provides an effective solution for the document tracking needs of CatSU, which enables transparency, accuracy, and compliance with RA 11032, besides the potential of the backbone toward scalability and further improvements.
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