Business Success Research Articles

Gender exclusion in succession on family business: a deeper look

Purpose This study aims to discern and examine the primary themes associated with gender and succession within family business by using bibliometric methodologies, including coauthorship analysis and co-word analysis. These techniques are used to pinpoint the predominant subject matters within this domain. Design/methodology/approach A data set of 74 articles published between 2000 and 2021 was gathered from the Web of Science database. These articles were selected based on bibliographical records following the Preferred Reporting Items for Systematic Review and Meta-analysis guidelines. Subsequently, VOSviewer was employed to conduct a landscape analysis of the research pertaining to gender and succession in family businesses. Findings The analysis unveiled several noteworthy findings. Campopiano and McAdam emerged as notable contributors in this field, while Bertoni and Cavicchioli received the highest number of citations. The USA and Italy were identified as primary hubs of research activity, with significant contributions also stemming from other European nations. However, research originating from the Asian region appeared relatively sparse. Co-citation analysis underscored the influential works of Bennedsen et al. (2007) and Vera and Dean (2005) within this domain. In addition, the Family Business Review emerged as the most cited journal source for gender and succession research within family businesses. Research limitations/implications The data used in this study were only obtained from the Web of Science database collection, which may not include all of the available literature on this research topic. Future research should consider augmenting this data set with additional credible international databases to gain a more comprehensive understanding of gender and succession discourses in family businesses and their dynamics. Practical implications The outcomes of this research provide actionable insights for practitioners and leaders in family businesses. Recognizing the nuances of gender dynamics in succession is essential for making informed decisions about successor selection and developing effective strategies. The insights derived from this study can assist managers and founders in addressing succession challenges more effectively and optimizing succession processes within their family enterprises. Understanding these dynamics can contribute to more inclusive and successful succession outcomes. Social implications From a societal perspective, this research contributes to broader dialogues concerning gender equality and the dynamics of family businesses. By illuminating gender-related issues within succession processes, this study underscores the critical need to address gender biases and promote inclusivity within family enterprises. These efforts are pivotal in fostering more equitable and sustainable business practices. Originality/value These insights provide valuable perspectives on the contemporary research landscape concerning gender and succession within family enterprises, highlighting influential scholars and regional patterns. This study offers guidance for future research endeavors, particularly in addressing gaps in underrepresented regions and advancing the comprehension of gender dynamics in family business succession. The practical significance of this research extends to managers and founders of family businesses, aiding in the selection of future successors. Furthermore, it contributes to scholars by enhancing the understanding of succession strategies, processes and dynamics, especially those pertaining to gender considerations.

Целесообразность применения динамического ценообразования (Часть 1)

In the conditions of digitalization and high competition dynamic pricing turns from a tool of choice into a necessary element of successful business strategy. Its implementation allows not only to adapt to market changes, but also to use them in its favor, providing a sustainable competitive advantage. Dynamic pricing allows companies to adapt prices depending on changing factors such as demand, competition or seasonality. This article analyzes the conditions and feasibility of dynamic pricing in different industries. To avoid technical, ethical and legal problems, companies should take into account the quality of data, its origin and use, as well as respect the rights and interests of customers. This approach not only minimizes risks but also helps to build brand trust.

The role of creative entrepreneurs in developing your business

Purpose This study aims to understand the role of the creative entrepreneur in the development of his business. Design/methodology/approach For the development of this study, primary data were collected through semi-structured interviews with five creative entrepreneurs in the Douro region. To triangulate the information, interviews were also carried out with four heads of local institutions, namely, a university, two municipalities and a business incubator. Findings The results obtained suggest that creative entrepreneurs play an important role in the development of their business, since creativity and innovation are fundamental for the sustainability of their business. However, the results suggest that the main difficulties experienced by this type of entrepreneurs are related to poor knowledge and interest in management. As a rule, poor management knowledge leads to the emergence of several obstacles, related to sales, stocks, production costs and bureaucracy. Research limitations/implications This study contributes to the existing literature by providing new insights into the main difficulties of creative entrepreneurs, how they overcome these obstacles. Practical implications The results obtained provide important information for policymakers. The creation of management training programs and cooperation incentives can be important for the growth and development of this type of company. In addition, it shows that it is necessary to create specific policies to encourage and support creative entrepreneurs, since they have different specifications than most entrepreneurs. Originality/value This study provides empirical evidence on the ability to explore the intersection between individual entrepreneur creativity and business success. Furthermore, this study demonstrates: i) how your creative entrepreneur management knowledge affects your business; ii) the main difficulties of this type of entrepreneurs; iii) how they have overcome these difficulties; iv) how creative entrepreneurs cooperate with each other.

The Impact of Transformational Leadership on Employee Resistance in Bosnia and Herzegovina’s Banking Sector

Adequate management of organizational changes is a crucial determinant of business success for banks today. Transformational leadership aligns with the conditions of dynamic changes in banks by creating an appropriate business climate of trust, thus impacting the achievement of the organization’s goals and results. Today, banks strive to be leaders in change, continuously providing innovative business solutions, which require proper management. Given the strategic decisions of banks to pursue new ideas and new ways of conducting business, which alter culture, climate, and value systems, it is crucial to apply the appropriate leadership style to effectively achieve desired results and business objectives. The problem in achieving these tasks is the occurrence of employee resistance to change, hence the significant role of the leader as the bearer of change. This paper presents the results of empirical research conducted in the banking sector in Bosnia and Herzegovina, aimed at determining the impact of transformational leadership on employee resistance to change in banks. The research included 90 respondents from 15 banks (65% of the total number of banks). Each bank included 6 respondents, with managers as the first stratum and employees as the second stratum. The authors believe that the application of transformational leadership in the banking sector can lead to a reduction in resistance to change, as well as expand scientific knowledge in the field of leadership in banking and create concrete recommendations for bank managers to apply in practice to improve business operations. Demonstrating transformational leadership as the dominant style of leading changes in the banking sector and determining its impact on employee resistance is the fundamental goal of this paper. It provides bank managers with valid information on the adequacy of applying appropriate leadership styles, thus offering a reliable basis for decision-making related to the process of implementing changes and ultimately achieving better business results.

Computational Methods for Information Processing from Natural Language Complaint Processes—A Systematic Review

Complaint processing is of great importance for companies because it allows them to understand customer satisfaction levels, which is crucial for business success. It allows them to show the real perceptions of users and thus visualize the problems, which are regularly processed from oral or written natural language, derived from the provision of a service. In addition, the treatment of complaints is relevant because according to the laws of each country, companies have the obligation to respond to these complaints in a specified time. The specialized literature mentions that enterprises lost USD 75 billion due to poor customer service, highlighting that companies need to know and understand customer perceptions, especially emotions, and product reviews to gain insight and learn about customer feedback because of the importance of the voice of the customer for an organization. In general, it is evident that there is a need for research related to computational language processing to handle user requests. The authors show great interest in computational techniques for the processing of this information in natural language and how this could contribute to the improvement of processes within the productive sector. This work searches in indexed journals for information related to computational methods for processing relevant data from user complaints. It is proposed to apply a systematic literature review (SLR) method combining literature review guides by Kitchenham and the PRISMA statement. The systematic process allows the extraction of consistent information, and after applying it, 27 articles were obtained from which the analysis was conducted. The results show various proposals using linguistic, statistical, machine learning, and hybrid methods. We find that most authors combine Natural Language Processing (NLP) and Machine Learning (ML) to create hybrid methods. The methods extract relevant information from complaints of the customers in natural language in various domains, such as government, medical, banks, e-commerce, public services, agriculture, customer service, environmental, and tourism, among others. This work contributes as support for the creation of new systems that can give companies a significant competitive advantage due to their ability to reduce the response time of the complaints as established by law.

Digitalisation and Firm‐Level ESG Performance and Disclosures: A Scientometric Review and Research Agenda

ABSTRACTDigitalisation and sustainability are not just critical business notions; they are also interdependent drivers of future business success. By employing digital tools, firms can improve their environmental, social, and governance (ESG) performance, increase transparency, and maintain stakeholders' accountability. This increasing significance has elevated the value of examining the impact of digitalisation on firm‐level ESG performance and disclosures. This study explores this relationship by synthesising 199 relevant research records published during 2019–2024, obtained from Web of Science and Scopus, using a bibliometric and systematic literature review approach. Our descriptive analysis reveals exponential growth in publications on this relationship during the study period, focusing predominantly on quantitative research leveraging secondary data. Regression analysis emerged as the most popular analytical technique, followed by structural equation modelling. The theoretical foundations of this research are based on the resource‐based view and dynamic capabilities view. The Co‐occurrence analysis identifies China, Italy, and England as the leading contributors, with research hot spots centring around concepts such as ‘Industry 4.0’, ‘sustainability performance’, ‘sustainable development’, and ‘sustainability reporting’. Co‐citation analysis highlights the leading journals, authors, and documents, emphasising the scholarly foundations of this field. Further, thematic analysis uncovers the benefits of digitalisation across four dominant dimensions: sustainability performance, supply chain sustainability, sustainability assessment, and sustainability accounting and reporting. Finally, we discuss critical knowledge gaps and propose future research questions to advance understanding of this emerging field.

THE PHENOMENON OF MARKETING STRATEGIES IN DIGITAL ERA TODAY

Marketing strategy changes need to be made to face challenges in the digital era. The main factor influencing changes in marketing strategy is changes in consumer behavior. Organizations must change their methods of understanding consumer preferences and desires because consumers now have greater access to information through the internet and social media. The purpose of this study is to analyze what phenomena change marketing strategies in facing challenges in the digital era. The research method is a literature study. The results of this study are Marketing strategies must be innovative and creative because they change consumer behavior, industry problems, and assess technological advances. In the digital era, managing change is very important to overcome challenges and take advantage of opportunities. In addition, the government encourages business owners to use technology to help their company management procedures succeed in today's very tight digital market by using creative and data-based marketing methods. Organizations are expected to be able to manage change effectively, adopt new technologies, and take advantage of new possibilities. Future business success depends not only on mastery of technology, but also on the ability to innovate, adapt, and have comprehensive understanding of market dynamics.

Leadership is overrated: how the navy SEALs (and successful businesses) create self-leading teams that win

Leadership is overrated: how the navy SEALs (and successful businesses) create self-leading teams that win

Human resource management – sustainable practices

In the modern knowledge economy, the human factor plays a key role in successful business development. At the same time, the turmoil in the global economy and the state of the planet make the idea of sustainable development increasingly prominent. In these conditions, the human factor plays a key role in the successful development of business. The current dynamic business environment requires new techniques for achieving competitive advantage. Human resources, one of the organizations' most valuable assets, must be managed to provide long-term economic benefits and increase employee satisfaction and engagement. Neglecting the human factor in the constant changes of the environment can lead to negative consequences for organizations, which requires sustainable human resource management (HRM) to become part of their overall management framework. The purpose of this article is to review the sustainable management of organizations and the role of the human factor, by presenting a specific combination of people management practices that contribute to improving sustainability, leading to improved long-term development of companies.Views on the significance and essence of sustainable human resource management are summarized.

Penerapan Metode MAUT dalam Menentukan Lokasi Cabang Baru Tokepangsit Medan di Kabupaten Langkat

Every business definitely wants to expand its business by opening new branches in different regions to increase income and become a successful business. To open a new business branch, of course, a lot of consideration is needed before making a decision. So that the decision is correct and in accordance with needs, Research is used in its implementation. Therefore, this research applies a decision support system using the Multi Attribute Utility Theory (MAUT) method in selecting a new branch location for the Tokepangsit Medan business which will open a new branch in Langkat Regency. With this method, the decision result obtained is alternative 4, namely Selesai District, which gets the highest score of 0.640.

Knowledge Networks, Solidarity, and Entrepreneurship: Towards a Theoretical-Empirical Framework

A knowledge network is defined as a form of social interaction designed to complement and enhance the benefits derived from the exchange of knowledge. In this regard, entrepreneurship can illustrate how these network structures influence the success or failure of a nascent business. The aim of this study is to analyze how knowledge networks, grounded in trust and solidarity, impact entrepreneurial activity by fostering synergies that promote innovation and employment. To this end, the theoretical-conceptual model called Knowledge Networks Based on Solidarity in Entrepreneurship is proposed. The research adopts a qualitative methodology based on the case study method, focusing on Company M, located in Toluca, State of Mexico, which specializes in the commercialization of construction tools and moldings. The selection of this profit-oriented company allows for the examination of whether entrepreneurial actions are solely motivated by profit maximization or, on the contrary, encompass the formation of knowledge networks characterized by trust and solidarity. A limitation lies in the very nature of the case study, which leads to context-specific findings that are not generalizable. However, the results validate the proposed theoretical-empirical framework, as the analysis reveals a positive correlation between solidarity and knowledge networks within the entrepreneurial domain.

The hypothetical assumptions and evaluation weather HR systems and the agro-tourism industry aligned and ready for each other?

The aim of this study is to examine the preparedness and implementation of Human Resource (HR) systems in the agro-tourism sector and their implications for the processes of recruiting the workforce, organizing their work, and training, and Staff engagement. For sustainable development and to optimize the working of related agro-tourism sectors, it is important for integrated agro-tourism to develop bridges between agriculture and structured human resources functions.The research focuses on the opportunities of the management of HR systems to cope with the particular nature of employment in the field of agro-tourism, including seasonal employment, recruitment in rural areas, and the establishment of homogeneous quality of service. Through analyzing the available and presently unexplored tools and approaches of the HRM it is possible defining various possibilities of the recruitment enhancement, improvement of the employee training, as well as the positive work environment creation in the sphere of agro-tourism.Qualitative interviews with agro-tourism operators and human resource management specialists are conducted, as well as a case-study of a successful agro-tourism business. This research work will offer the desired understanding of the current practice in the HR management of agro-tourism with special reference to the best practices as well as areas of improvement.The research insights would hopefully assist the agro-tourism operations with recommendations of how to selectively implement appropriate HR systems for the enhancement of its employees’ management and the subsequent organizational performances to enhance sustainable development of the agro-tourism industry. This work fills a gap in the existing literature on the HR function and its future in emerging industries and presents the following operational HRM strategies for developing a strategic fit between HR systems and the agro-tourism business.

From many to one – the impact of the establishment of a family constitution on the strategic planning of the company

PurposeThis article examines how establishing a family constitution influences strategic planning in family businesses, applying the strategy-as-practice theoretical framework.Design/methodology/approachWe analyzed qualitative interviews with family members and non-family managers involved in both constitution-making and strategic planning.FindingsThe study reveals that family constitutions drive formalization of governance mechanisms, aligning family values with business goals. Key findings highlight that constitutions professionalize decision-making, enhance family cohesion and introduce structured strategic planning.Originality/valueOur proposed model illustrates how constitutions act as a bridge, integrating family governance with corporate strategy, thereby supporting business continuity and succession. These results suggest a structured, governance-focused approach to strategic planning, where family constitutions play a central role in aligning family and business interests.

Trucks-to-trucks: a comparison of the raw forest products transportation industry and other forms of commercial trucking in the US South

ABSTRACT Forest products transportation in the US South is an essential component of the wood supply chain connecting raw materials with manufacturing facilities. Owners and operators of log trucks face many challenges to business success. This review analyzed variables associated with owning and operating commercial trucks in the United States to compare raw forest products transportation and general trucking applications. The variables for both log trucks and general trucking included fuel costs, fuel economy, insurance, driver characteristics and availability, driver wages, truck and trailer configurations, fleet characteristics, weight limits, and safety. Log trucks were approximately 5 years older than other commercial trucks and operated in smaller fleets of 5–10 trucks. The smaller size of log truck fleets often placed them at a disadvantage to larger carriers in insurance and fuel costs, with smaller fleets having less opportunity to buy fuel in bulk and paying 0.006–0.025 USD more per kilometer for insurance than larger fleets. Knowledge gaps include inadequate estimates of the number of log truck operators and limited information related to log truck transportation costs. Continued research into challenges faced by log truck owners is critical to better understand the industry and identify solutions to profitability challenges.

Catalyzing organizational evolution: a scholarly examination of performance improvement plans and their enhancement of employee transition experiences in corporate frameworks

The rapid evolution of technological advancements in today’s corporate world is increasing exponentially, primarily due to the acquisition and retention of exceptionally intellectual and innovation-driven talented individuals. Exemplary employee performance is a key factor contributing to successful businesses and performance evaluations play a pivotal role in assessing whether employees meet, exceed job expectations, or underperform and is conducted on a quarterly or annual basis. Some organizations implement performance-based appraisals and other tangible benefits for preserving talent while others utilize strategic performance development techniques such as skill and role-focused training and development programs. Despite rigorous efforts, corporate employees’ underperformances are not uncommon. To overcome this, organizations deploy a Performance Improvement Plan (PIP) as a strategic risk management measure to ensure that employee performance aligns with organizational expectations and contributes positively to the overall efficacy of the enterprise. However, employees under PIP view the process as demoralizing and career failure indicative rather than a targeted action plan to enhance job performance as superior evaluation is the only construct that defines the outcomes of the PIP process. in recent times. The study aims to broaden the scope of understanding PIP and examine the potential to facilitate positive transitions for employees within corporate environments, rather than leading to terminations. The research explores the anticipated outcomes and actual experiences associated with PIP through comprehensive analysis and pinpoints the key factors contributing to successful employee transitions. The preliminary analysis suggests successful employee PIPs are achieved by adapting to tailored managerial support and continuous feedback mechanisms. The researchers’ study utilizes a survey to collect quantitative data from participants who underwent experienced the Performance Improvement Plan (PIP). The research strives to identify best PIP practices that reinforce performance, and improve employee satisfaction and retention, thus fostering genuine organizational transformation.

Entrepreneurship in Islam and the Prophet's Successful Business Strategy

. In Islam, Entrepreneurship is considered a good deed and is recommended to be done. Entrepreneurship in Islam must be carried out with strategic principles as taught by the Prophet Muhammad SAW, namely not harming others and must also be carried out in a responsible manner and utilizing existing resources as best as possible. The principles of the Prophet Muhammad include: honest, loyal, fair in the business world. never make his customers complain, keep promises and deliver the ordered goods on time, always show a great sense of responsibility and high integrity with anyone. His reputation as an honest and true trader has been widely known since he was young before marriage and old age after marriage, this is precisely what is often practiced by the Prophet and his followers, successEntrepreneurship suasai in Islam

Word-of-mouth referrals between patients are a critical component of medical tourism for pediatric hematopoietic cell transplantation.

The increasing popularity of medical tourism has sparked interest from policymakers, researchers, and the media. Factors influencing medical tourism include service quality, availability, economics, and cultural differences. This study aims to analyze the key factors that influence destination selection for medical tourists. We conducted a thorough examination of hematopoietic cell transplantation (HCT) data from the pediatric population at our institution from 2006 onwards, focusing on the aspect of medical tourism. Most connections to services were made through encounters in patients' daily lives and environments, such as word-of-mouth (WOM) from previously treated patients, family, or friends; connection through other services; referral from health care professionals; and seeing the service in their neighborhood. The results of our study indicate that the outcomes of these patients were comparable to those of patients with unrelated donor HCT who were not from an international background. Approximately 55% of our patients were referred to those who previously received treatment. Effective WOM referrals between patients are essential to the success of a medical tourism business. Patients referred to hospitals tend to have higher satisfaction rates and are more likely to become repeat customers. This ultimately leads to increased revenue and a stronger reputation in the industry. Additionally, positive feedback from satisfied patients can significantly enhance an organization's reputation and attract more potential clients. Chinese tourists and Taiwanese people share language and history. Engaging in direct conversations with physicians regarding personal matters has proven to be more effective than depending on the translator. WOM referrals are critical components of the medical tourism industry. The results indicate that WOM referrals play an essential role in conveying patients' experiences, leading to increased revenue and a stronger reputation in the industry.

Analisis Aspek Pasar sebagai Pilar Utama dalam Studi Kelayakan Bisnis untuk Mendukung Keberlanjutan Usaha

The market aspect plays a strategic role in business feasibility studies, serving as a fundamental basis for assessing the potential success of a business. This study aims to analyze market aspects, including demand potential, segmentation, competition, and consumer behavior, as the primary pillar to support business sustainability. This research employs a qualitative method based on literature studies by reviewing various sources such as scholarly journals, industry reports, and other relevant documents. The findings indicate that understanding market dynamics provides substantial competitive advantages, particularly in designing marketing strategies responsive to consumer needs and market changes. The literature analysis also highlights that business success heavily depends on the ability of business actors to comprehend market trends, anticipate competition, and effectively leverage opportunities. These findings have significant implications in assisting business practitioners, investors, and policymakers in developing data-driven business strategies that support long-term sustainability. This study emphasizes the importance of market aspects as a fundamental element in every business feasibility study, focusing not only on profitability but also on business resilience amidst complex market dynamics.

Navigating serial inequities: the unmet support needs of disabled entrepreneurs

Self-employment provides an important source of income for disabled people, who face multiple barriers in the labour market. Underpinned by Sen’s capability approach, we explore, through interviews and focus groups, the unmet support needs of 37 disabled people identifying as self-employed or entrepreneurs. Participants’ freedom to establish and expand their businesses was constrained by institutional and structural barriers. Disabled entrepreneurs lack accessible tailored guidance on business registration and many rely on support and mentorship from other disabled entrepreneurs. Start-up and growth funding is scarce and complicated by funders’ negative attitudes and difficulties navigating application systems. Securing financial support for reasonable adjustments from the UK Department for Work and Pensions Access to Work service is challenging and often requires peer support, as application guidance and service advisors overlook the complexities of self-employment. Disabled entrepreneurs require accessible and tailored support, information and funding to establish and grow successful businesses.

Driving Digital Transformation in Lima’s SMEs: Unveiling the Role of Digital Competencies and Organizational Culture in Business Success

This study examines the impact of digital competencies (DCs) and organizational culture (OC) on digital transformation (DT) in small and medium-sized enterprises (SMEs) in metropolitan Lima. Using a non-experimental and cross-sectional design, 307 business owners were surveyed using a previously validated questionnaire. Data were analyzed through partial least squares structural equation modeling (SEM-PLS). The results show that DCs have a direct and significant impact on DT, being the main driver of this process. Additionally, OC acts as a partial mediator between DCs and DT, although its influence is lesser, compared with DCs. The study highlights the importance of DCs in driving digitalization in SMEs, while OC facilitates, although does not solely determine, the success of the digital transformation process. Despite the limitations and the cross-sectional nature of the study, the findings provide valuable insights for SMEs in emerging economies and offer a basis for future research on the factors influencing digital transformation in similar contexts.