Successful Implementation Of Business Process Reengineering Research Articles

Empowering Organizations through IT and IoT in the Pursuit of Business Process Reengineering: The Scenario from the USA and Bangladesh

The current competitive environment demands that enterprises adopt changes that lead to market share and profitability expansion. One effective method businesses adopt is Business Process Reengineering (BPR). This entails redesigning business processes radically to realize significant progress on performance metrics. Information Technology (IT) is essential in enabling the successful implementation of BPR, although not exclusively singly accountable. It provides vital levers for simplifying tasks, institutional structural modification, work adaptations, and phenomenal achievements. IT remains pivotal alongside other factors that enable successful enterprise-wide change through strategically implemented BPR. Among other things, BTP promotes transformational capability through process optimization, task automation, and overall efficiency increment and catalyzes change within organizations. Utilizing IT in BPR initiatives unlocks fresh possibilities leading to phenomenal benefits such as superior productivity, streamlining of workflows, increased collaboration, and a remarkable improvement in performance. This piece exemplifies the importance of IT as a strategic tool when executing BP. It showcases its potential as a positive outcome driver in the dynamic business landscape.

Business Process Reengineering and Change Management Strategy to Overcome the Resistance to Change

The objective of the study is exploring the implementation of business process reengineering (BPR) in public organization to improve service performance. This study also measures the level of resistance to change in the organization to be considered in the formulation of change management strategies to ensure successful BPR implementation. The sample consist of key informant respondets to gather qualitative data via semi-structured interview and other organization members as respondents to gather quantitative data via written questionaires. The instrument of analysis used in this study consist of value-added analysis in analysing BPR and content analysis to analyze qualitative data. Findings of the study indicate that BPR can be implemented in public organizations under some consideration. First, public organizations tend to approve change that reduces routines. Second, public organization is harder to implement radical changes. Third, top management commitment is important in assuring successful BPR implementation in public organizations. This study also suggests change management strategies to implement successful BPR changes in public organizations.

Synergizing Business Process Reengineering with Enterprise Resource Planning System in Capital Goods Industry

Business Process Re-engineering (BPR), a concept to business strategy, made its impact in industrial sectors with the advent of liberalization, privatization and globalization of the Indian economy. But, BPR alone can’t fetch the desired benefits in terms of profitability and sustainability of an organization without properly addressing the issues and problems of external stake holders throughout the supply chain. Introduction of Information Communicated Technology (ICT) driven cross functional concepts like Enterprise Resource Planning (ERP) seamlessly integrated all functional areas and brought about significant improvement in business process as well as the productivity of the companies. With service operation growing rapidly, ERP expanded its scope to synergize back office function automation with front office functions.Customer centric business environment like capital goods in manufacturing sector, it is always paramount importance to critically analyze the flow of business process with changing market scenario. Functionality like planning of an ERP system provides business enterprises the much sought after means to manage production capacity, material availability and shipment schedules. Forward looking Company is on serious lookout of realigning its business strategy to strengthen its market base while making forays into new business areas. Of the many initiatives taken so far, the one that holds the key to its long term sustainability is the successful implementation of BPR. Integrating all facets of business activities with a cost-effective manner both in ‘front’ as well as ‘back’ office automation is a real challenge today. Synergizing the two, however, is the challenge to the stakeholders at large; as multiple issues, both technical and non-technical, need to be addressed concurrently while putting a strategic model to work. Interestingly, not much work has been done in this area….further study is envisaged. Here an attempt has been made in orchestrating a scenario building exercise in order to break the jinx that capital goods industry has not been able to achieve despite best of its efforts.

The CSFs, Quality Governance, BPR Performance and Gaining Competitive Advantage

Business process reengineering (BPR) is a popular management approach, which enables organizations to conduct substantial business and technological improvements. Successful implementation of BPR can assist organizations to change their old-fashioned practices into innovative processes through reorganizing and eliminating some processes and/or finding innovative ways to conduct business activities. Studies have shown, successful BPR implementation can. 1) create higher customer satisfaction, 2) increase productivity, 3) build higher flexibility in business processes, 4) improve organizational integrity which shall lead to sustainable competitive advantage for the firm. However, findings by different researches illustrate that up to 70% of BPR’s failures are at implementation stage due to lack of understanding of involved factors by different levels of management in an organization.This paper has exclusively developed the model, which can address the role of different factors in theimplementation of Business Process Reengineering (BPR) performance and the ultimate outcome as competitiveadvantage. In addition, this research studies the influence of company size and business type as a moderator inthe relationship between independent variables of study and BPR performance. The proposed model here aimsto help planners in identifying a set of critical processes that are aligned with the firm’s strategic performanceand then become candidate processes for further implementation.

An examination of the influences of desired organisational capabilities in the preparation stage of business process re-engineering projects

To implement successful business process re-engineering (BPR) initiatives, several capabilities have been identified. Required capabilities before and during implementing of BPR projects have been introduced for achieving success. The literature has suggested various approaches to assessing readiness and implementation of BPR projects. However, lack of a practical measurement method is evident. Therefore, in this paper, a practical measurement tool for requiring capabilities is proposed to enhance the chances for successful implementation of BPR by mapping these capabilities on steps of BPR projects. In addition, the relations between these capabilities and BPR success barriers are identified. This tool includes a generic questionnaire that can be helpful for self-assessment of readiness based on the desired organisational capabilities (DOCs) in BPR efforts. In the questionnaire proposed in this paper, various indicators have been identified for assessing readiness in BPR implementation. These indicators include 21 categories based on DOCs. This report indicates the importance of each DOC in various steps and the influence of DOCs on different barriers of success. We report the results of a survey based on the questionnaire, which was conducted in four Iranian organisations. Based on the results gathered from this examination, the study offers several guidelines for increasing the points of success and decreasing the points of failure and, hence, increasing the rate of success before and during implementation.

An Examination of the Role of Organizational Enablers in Business Process Reengineering and the Impact of Information Technology

This study examines organizational factors that affect the implementation of business process reengineering (BPR) when applying two specific Information Technologies (i.e., electronic data interchange and/or Internet technology). This research uses a survey methodology to gather information about how organizational enablers and IT affect BPR implementation. By determining the factors that affect BPR implementation, these factors can be managed in the best interest of customers, employees, and organizations. From the nine hypotheses tested in this study, six factors found to be positively associated with successful implementation of BPR. These factors are: top management supports, change management, centralization of decision making, formalization of procedure, organizational culture, and customer involvement. No significant relationship is found between employee resistance and integration of jobs with successful implementation of BPR. In this research we found that the lack of resources is negatively associated with successful implementation of BPR. We also found that, different information technologies such as those examined in this paper — EDI and Internet — provide different capabilities and can be useful in different ways and for different purposes. The findings of this research can help practitioners to better understand the role of critical success and failure factors in BPR, as well as the impact of different Information Technologies on BPR. By determining the factors that affect BPR implementation, these factors can be managed in the best interest of customers, employees, and organizations.

Successful predictors of business process reengineering (BPR) in financial services

Business process reengineering (BPR) has been a popular business improvement strategy for the past decade. However, Holland and Kumar (Getting past the obstacles to successful reengineering, Business Horizons, 1995, p. 79) noted that 60–80% of BPR initiatives have been unsuccessful. An extensive review of the literature revealed significant gaps in research in this area of technology and innovation management. Therefore, the aim of this paper is to report on a cross-sectional study based on a survey questionnaire sent to strategic business units within the Australian Financial Services Sector that have implemented BPR. A response rate of 32% was obtained. The central finding of the study is that the proactive implementation of BPR as part of the organisation's business strategy, coupled with focusing BPR efforts on core-customer business processes are the most significant predictors of BPR success. Using multiple regression analysis, these BPR practices were found to explain more than 30% of the variance in organisational performance. On the other hand, there was no significant and positive relationship between the increased use of information technology and process cycle time reduction. The implication of these results is that managers must reengineer their core processes from a customer perspective. The paper concludes that the key challenges for successful BPR implementation are changing attitudes and culture, ensuring extensive communications and dealing with resistance to change from middle management.

Business process re‐engineering implementations using Internet technology

Examines factors affecting the implementation of business process re‐engineering (BPR) projects using Internet technology. Although there has been some empirical investigation of BPR, no research to date has specifically examined BPR when Internet technology is used during implementation. Radical changes may occur as a result of an organization’s BPR implementation causing a BPR project to be unsuccessful. BPR failure rates have been reported as high as 70 percent, making implementation issues especially important. Each information technology (IT) used during BPR implementation may affect managerial factors differently. By determining factors that affect BPR implementation using a specific IT, these factors can be managed to increase the chance of a successful BPR implementation. Uses a survey methodology and correlation analysis to gather information about the relationship between organizational enablers and successful BPR implementations using Internet technology. The factors examined in this research were: egalitarian culture; resource management; resistance management; and change management.

Implementing Major Organizational Change

Business process re‐engineering (BPR) is a radical rethinking of an organization and its cross‐functional, end‐to‐end processes and has taken corporations by storm. Despite the excitement over BPR, however, the rate of failure for re‐engineering projects is over 50 per cent. Uses two well‐established models, the information technology strategic grid and the corporate tribes culture model, to provide some insight into the difficulty of implementing BPR successfully. Analysis specifically the potential impacts of each culture type. The strategic relevance of a process, as delineated in the strategic grid, is examined for its relationship to BPR implemention. Integrates the combined impact of culture and strategic relevance into a practical framework to guide managers in planning for the successful implementation of BPR.