Successful Technology Implementation Research Articles

Assessing health technology implementation during academic research and early-stage development: support tools for awareness and guidance: a review.

For successful health technology innovation and implementation it is key to, in an early phase, understand the problem and whether a proposed innovation is the best way to solve the problem. This review performed an initial exploration of published tools that support innovators in academic research and early stage development with awareness and guidance along the end-to-end process of development, evaluation and implementation of health technology innovations. Tools were identified from scientific literature as well as in grey literature by non-systematic searches in public research databases and search engines, and based on expert referral. A total number of 14 tools were included. Tools were classified as either readiness level tool (n = 6), questionnaire/checklist tool (n = 5) or guidance tool (n = 3). A qualitative analysis of the tools identified 5 key domains, 5 innovation phases and 3 implementation principles. All tools were mapped for (partially) addressing the identified domains, phases, and principles. The present review provides awareness of available tools and of important aspects of health technology innovation and implementation (vs. non-technological or non-health related technological innovations). Considerations for tool selection include for example the purpose of use (awareness or guidance) and the type of health technology innovation. Considerations for novel tool development include the specific challenges in academic and early stage development settings, the translation of implementation to early innovation phases, and the importance of multi-disciplinary strategic decision-making. A remaining attention point for future studies is the validation and effectiveness of (self-assessment) tools, especially in the context of support preferences and available support alternatives.

Adoption of Fourth Industrial Revolution Technologies in the Construction Sector: Evidence from a Questionnaire Survey

The fourth industrial revolution (4IR) can significantly benefit the construction sector, improving productivity, efficiency, collaborative efforts, and product quality while promoting safety and sustainability. However, research on applying 4IR technologies in construction is scarce in developing countries. It is crucial to understand the ability of construction companies to adopt new technologies and identify factors influencing the success of technology implementation. In this study, a questionnaire-based survey was conducted with construction professionals to evaluate the level of technological development of the construction market in an emerging economy, assess the potential for innovation implementation, and identify factors that might influence technological development. The results showed that most innovations are in the early stages of implementation in the construction sector, and their adoption tends to occur differently, depending on the size of the company and the stage of the construction lifecycle in which they operate. Furthermore, technologies tend to be progressively adopted and driven by virtualization technologies. This article presents a framework to assist in decision-making regarding the adoption of 4IR technologies at different phases of the lifecycle of construction projects and identifies the potential barriers and promoters of this adoption in the analyzed context.

Towards a framework for successful metaverse adoption in Small and Medium-sized Enterprises: An exploratory study

The digital transformation of our physical lives, driven by cutting-edge technologies like AI, 5G, and Extended Reality, is rapidly unfolding through the metaverse. This study investigates the factors influencing the adoption intention of the metaverse and its impact on small and medium-sized enterprises (SMEs) performance, employing the technology-organization-environment (TOE) framework. A cross-sectional analysis involving 173 owners/senior managers of SMEs in Canada was conducted to develop a conceptual model. Exploratory factor analysis and Cronbach’s alpha were employed to assess the questionnaire’s validity and reliability. Correlation, regression analysis, and Baron and Kenny’s method were used to evaluate relationships and mediation effects. The findings revealed seven significant factors influencing SMEs’ metaverse adoption intention. Notably, anxiety, security, and privacy did not impact adoption intention. Conversely, a positive correlation emerged between metaverse adoption intention and SME performance. The study demonstrated that metaverse adoption intention fully mediated the relationship between predictors and performance, with the indirect effect moderated by relationship qualities (RQs) like service experience and customer engagement. These insights provide decision-makers with valuable guidance for prioritizing essential factors crucial for successful metaverse technology implementation in SMEs.

Advancing the understanding of successful technology implementation factors within state DOTs: a maturity model perspective

In an effort to improve the security, dependability, and quality of infrastructure systems, the implementation of complex transportation construction and maintenance projects is essential. Building upon a previous study that identified six crucial factors for effectively implementing new and emerging technologies in the State Department of Transportations (DOTs), this research aims to comprehensively explore six critical factors using a maturity model perspective. DOTs have shown increasing interest in adopting emerging and wireless technologies, as evident in various Federal Highway Administration Every Day Counts initiative. This study employs a mixed-methods approach, using survey responses from DOT personnel to evaluate the relative significance of technology implementation factors and subfactors. The six factors for successful technology implementation explored in this study are Organization Structure, Information Technology Infrastructure, Data Security, Information Workflow, Personnel Training, and Stakeholder Engagement. The study also evaluates the relative importance of People, Process, and Technology for each of these six factors. The paper focuses on providing detailed insights into the different criteria of each technology implementation factor and subfactor to guide agencies in successful technology deployment. Understanding these factors is critical to deploying emerging technologies successfully, which, in turn, leads to much-needed efficiency and productivity in highway construction and asset management. The findings of this study can help DOTs prioritize their technology investments and ultimately contribute to the development of a more advanced and sustainable transportation infrastructure system.

Profiling national institutional archetypes for climate change technology implementation: application in small islands and least developed countries

In developing countries, when the implementation success of new climate adaptation and mitigation technologies fall short of expectations, the typical “suspects” cited are lack of funding or country expertise and allusions to “lack of institutional capacity.” The premise of this study is that the national institutional environment is the fundamental prerequisite for successful technology implementation, and despite much effort, a diagnostic approach to assessing this prerequisite is missing. Here, I propose an approach to do this, based on an understanding of the dynamics that interconnect country-level legal, regulatory and market mechanisms, societal norms, and inter/intra governmental structures. I estimate levels of country structural and systems supports, operating environment, implementer acceptance and country tractability. A preliminary test of the approach was completed through a survey of experts involved in the United Nations Technology Needs Assessment programs in Least Developed and Small Island Developing Countries. It was found that countries fall into four fundamental archetypes. A country’s archetype suggests characteristics of the institutional environment that help to explain the potential for technology implementation success. A further implication is that some countries that typically would not be considered very similar may possess similar country institutional environments. One consequence of this is that archetype-based groups could work together and learn from each other more effectively.

INTEGRATING IOT AND BIG DATA ANALYTICS FOR ENHANCED SUPPLY CHAIN PERFORMANCE IN INDUSTRIAL ENGINEERING SECTORS: A CROSS-MARKET STUDY

Integrating the Internet of Things (IoT) and big data analytics revolutionizes supply chain management across industrial engineering sectors, offering unprecedented opportunities for enhancing efficiency, responsiveness, and competitive advantage. This study employs a qualitative research design, leveraging expert interviews to explore the multifaceted impact of these technologies on supply chain performance. Findings underscore the critical importance of strategic alignment, leadership support, and a clear focus on business objectives for successful technology implementation. Enhanced real-time visibility, improved decision-making, and operational efficiency are identified as consistent benefits across sectors. However, the specific outcomes and applications vary according to industry-specific challenges and priorities. Despite the rich insights gained, the study acknowledges the limitations inherent in its qualitative approach. It suggests avenues for future research, including quantitative analyses and deeper dives into sector-specific implementations. This research contributes to a better understanding of how IoT and big data analytics can be effectively integrated into supply chains, providing a foundation for organizations seeking to navigate the complexities of digital transformation in an interconnected global marketplace.

A Mixed-Method Approach to Post-Implementation Success of Technology Performance in UAE Universities: Assessing DeLone and McLean IS Success Model

Technology brings tremendous changes in education because it is a system that automates all educational institutions and academic performance. Therefore, the study examines the effect of technology’s system, information and service quality on faculty, operational and university performance. To explore the more contextual factors, this study empirically and theoretically tested a proposed model by the D&M theory of IS among UAE universities. The study employed mixed-method research using a sequential explanatory research design. Using a designed survey questionnaire, the study targeted 512 faculty members and conducted 10 semi-structured face-to-face interviews with faculty members of 27 UAE universities. The results reported that system, information, and service quality significantly influenced faculty performance. In addition, system quality strongly affects faculty performance, which is the most necessary part of successful technology implementation. Faculty performance significantly influences operational and university performance; surprisingly, it has the strongest influence on operational performance. In turn, operating performance has a significant impact on university performance. The study further identified four contextual factors, that is, external, individual, organizational, and technical. The study put the novel ideas by contributing performance-level measures that support Delone and Mclean’s IS success model to successfully operationalize the university’s actual performance. The research uniquely extends the D&M IS success model to assess technology implementation success at individual, operational, and organizational levels within UAE universities, touching previously unexplored areas of post-implementation evaluation. University management in the UAE should prioritize enhancing service, system, and information quality to bolster faculty performance, leading to improved operational and overall organizational outcomes.

The Determinants of Success in the Implementation of Information Technology in Moroccan Companies: Exploratory Case Study

The study, which is being conducted in the context of the widespread use of information technology in Moroccan companies, focuses on examining the success factors of IT implementation. This is a crucial step in maximizing the value of information technology investments. The goal is to address concerns regarding the delay in digital transformation and the role of information technology in establishing a sustainable and irreplaceable competitive advantage. The research methodology utilizes a qualitative approach, specifically a single case study with semi-structured interviews for data collection. The theoretical framework incorporates the resource-based view (RBV) and contingency theories. The key findings of the study emphasize the challenges encountered during information technology implementation, especially concerning the complementarity of organizational and human resources with information technology resources. Based on these challenges, the factors contributing to successful information technology implementation are categorized into three groups: pre-implementation phase, alignment of information technology strategy, and collaboration and coordination among all stakeholders involved in the implementation process.

The Determinants of Success in the Implementation of Information Technology in Moroccan Companies: Exploratory Case Study

The study, which is being conducted in the context of the widespread use of information technology in Moroccan companies, focuses on examining the success factors of IT implementation. This is a crucial step in maximizing the value of information technology investments. The goal is to address concerns regarding the delay in digital transformation and the role of information technology in establishing a sustainable and irreplaceable competitive advantage. The research methodology utilizes a qualitative approach, specifically a single case study with semi-structured interviews for data collection. The theoretical framework incorporates the resource-based view (RBV) and contingency theories. The key findings of the study emphasize the challenges encountered during information technology implementation, especially concerning the complementarity of organizational and human resources with information technology resources. Based on these challenges, the factors contributing to successful information technology implementation are categorized into three groups: preimplementation phase, alignment of information technology strategy, and collaboration and coordination among all stakeholders involved in the implementation process.

User-centric evaluation of EHR software through NLP-driven investigation: Implications for product development and user experience

In today's rapidly digitising world, organisations often face challenges in achieving successful technology implementation, with low returns on investment and a significant gap between technology utilisation and acceptance. Electronic Health Record (EHR) software provides a comprehensive platform for storing, managing, and gaining access to patient data, enabling healthcare providers to provide high-quality care and make informed decisions. Conducting a comprehensive analysis of EHR software decision-level user reviews can contribute to improving and optimising EHR systems. Incorporating principles of user innovation, the study aims to investigate the significance of online review analysis in product development and reduce the technology acceptance gap. The study employs document-topic theme mining techniques, specifically BERTopic, a topic modelling technique, VADER sentiment analysis, and NRCLex Affect dictionary-based emotion analysis to extract meaningful aspect-based insights from the vast unstructured data of online reviews about EHR software. The study helps healthcare organisations get insights from user perspectives and highlights the importance of user review evaluation in purchasing or switching EHR software. It contributes to the existing literature on software evaluation, software requirement analysis, marketing and positioning strategy analysis, and online user review analysis. In addition to the challenges faced in the healthcare sector, the study recognises that technology transition issues are pervasive across various domains. Common challenges include the need for seamless integration with existing workflows, addressing resistance to change, navigating data security and privacy concerns, and fostering a technology-friendly culture. By exploring these challenges within the context of EHR software, the research contributes valuable insights with broader implications for diverse industries undergoing digital transformation.

"The Simpler, the Better." A Qualitative Study on Digital Health Transformation in Early Adopter Rheumatology Outpatient Clinics.

Workforce shortage and the increasing burden of rheumatic and musculoskeletal diseases lead to extreme time constraints in rheumatology outpatient care. Digital services promise to facilitate care by relieving employees and unleash new capacities. This study aims to explore the perspectives of early adopter health care professionals (HCP) on digital transformation in outpatient rheumatology. In-depth qualitative interviews were conducted with rheumatology nurses and physicians in 3 German rheumatology outpatient clinics, each characterized by an advanced level of digital adaption. Qualitative data were subsequently analyzed using deductive-inductive qualitative content analysis. Interviews with 11 rheumatology nurses and 5 rheumatologists were completed. Three key themes emerged from the qualitative analysis: (i) Digital transformation of care; (ii) impact of digital transformation on health care delivery; and (iii) perceived drivers of successful digitalization. The interviews revealed that digital technologies are widely used throughout the complete patient pathway. Digitalization enables more continuity and flexibility in rheumatology care. Patient information can be electronically obtained in a standardized manner prior to planned visits, enabling an informed consultation and more time for in-depth patient discussion. Although digitalization restructures work, it can also increase the current workload. Improved accessibility for patient calls leads to more work for HCP. Important drivers of successful digital technology implementation are low-threshold and interoperable services, a medical team that is interested and educated in eHealth, and comprehensive patient information and onboarding. Digital transformation is increasingly redefining rheumatology care. While accelerating communication and workflows, improved service accessibility leads to more work for HCP.

CREATION OF MECHANICAL ENGINEERING LABORATORY EQUIPMENT RECORDING APPLICATION USING MICROSOFT ACCESS AT SMK NEGERI 1 PALANGKA RAYA

The application for recording laboratory equipment loans has an important role in the efficiency of administration and equipment management in educational environments such as SMK Negeri 1 Palangka Raya. This article describes the development of a Microsoft Access-based mechanical engineering laboratory equipment loan recording application to meet school needs in managing laboratory equipment more efficiently. This application was designed with the unique needs of laboratories in mind, including the process of borrowing and returning equipment, equipment stock management, and reporting on loan activities. Application users, such as laboratory technicians and equipment users, can easily record borrowings, check equipment availability, and generate necessary reports. This application is expected to provide benefits in increasing the efficiency of laboratory administration, increasing the accuracy of recording, and providing convenience in reporting. Apart from that, this application is also expected to increase transparency in the process of borrowing Mechanical Engineering laboratory equipment at SMK Negeri 1 Palangka Raya. The performance evaluation results of this application show that users experience improvements in administrative efficiency, recording accuracy and transparency. Thus, this application makes a positive contribution to the management of the Mechanical Engineering laboratory at SMK Negeri 1 Palangka Raya and can be an example of successful technology implementation in education.

How digital health translational research is prioritised: a qualitative stakeholder-driven approach to decision support evaluation

ObjectivesDigital health is now routinely being applied in clinical care, and with a variety of clinician-facing systems available, healthcare organisations are increasingly required to make decisions about technology implementation and...

Peran Literasi Teknologi Informasi dan Komunikasi dalam Pembelajaran Jarak Jauh di Masa Pandemi COVID-19

This article discusses the importance of technological literacy in distance learning during the Covid-19 pandemic. The literature analysis involves four steps, revealing significant adaptations in the education sector. Distance learning requires technology as a link between teachers and learners, but its success depends on adequate technological literacy. This literacy involves understanding from device recognition to information management skills. In the context of distance learning, Technology Literacy and ICT facilitate learning, increase the effectiveness of PES, support communication and collaboration, and encourage the use of technology with socially responsible ethics. The article emphasizes that technology literacy is the key to the success of technology implementation in supporting education in the pandemic era.

INFORMATION AND TECHNOLOGY FOR ADVANCED SOCIETY

Human resource management in community organizations and government entities in rural areas holds significant complexity and importance. Rural regions often serve as crucial supporting environments for surrounding urban centers, making effective human resource management pivotal for organizational success. This research aims to enhance Human Resource Management in Rural Areas Through Information Technology as an effort towards advanced societal development. By analyzing literature reviews, case studies, and real-world implementation examples, this study seeks to uncover how information technology can enhance recruitment, training, performance evaluation, and employee engagement in rural settings. The research highlights how technology can serve as a tool to improve operational efficiency, informed decision-making, and effective communication within rural community organizations and government entities. Thus, this study provides insights into how information technology can play a central role in supporting sustainable development and added value growth within rural communities. With a focus on successful technology implementation, this research can serve as a guide for rural community organizations and government entities to optimize their human resource potential. By combining technology with the unique needs of rural areas, this research can also inspire efforts towards broader sustainable development within advanced rural communities.

People, Process, and Technology Maturity Levels for Successful Technology Implementation by State Departments of Transportation

The demand for safe, reliable, and higher-quality infrastructure systems often increases the complexity of transportation construction projects and necessitates more comprehensive evaluation methods. This often leads to the incorporation of technologies for oversight and management. With a focus on effective technology implementation, this research stretches beyond simply evaluating technologies to consider integrating the technology with personnel and procedures at departments of transportation (DOTs). Drawing from literature and a survey of state DOT personnel, this study applies and evaluates maturity models for people, process, and technology with regard to technology implementation at DOTs. The findings support the need for understanding technology implementation in the aspects of people, process, and technology maturity to improve the probability of implementation success. The framework allows DOTs to move toward higher maturity levels and improve the likelihood of implementation success. The study’s objective is to assess the importance of people, process, and technology as implementation dimensions that state DOTs need to focus on for successfully implementing technologies. The idea and scope of the paper can be extended to any new technology implementation efforts at DOTs, including Automatic Identification and Data Capture technologies, emerging sensing and wireless technologies, safety technologies, and others. The maturity models presented enable organizations to audit and benchmark their status for technology implementation, and the relative levels allow these organizations to advance from basic to advanced stages. This paper introduces three maturity models for people, process, and technology, their adaptation to DOT operations, and their possible future use, as presented through preliminary survey results. The final result of this study provides a maturity model methodology for successful technology implementation and a self-assessment tool for state DOTs to gauge and improve their current maturity levels. Preliminary validation of these products was conducted via a workshop of subject matter experts, and the results indicate that state DOTs can use these products to self-assess their organization’s maturity and devise a plan as required for improved technology implementation.

Assessing Technology Implementation Success for Highway Construction and Asset Management

The increasing demand for safe, reliable, and higher-quality infrastructure systems has led to more complex transportation construction and maintenance projects. This, coupled with the declining staff levels at many transportation agencies, requires a more comprehensive evaluation of technology implementation to compensate for these challenges. With a focus on effective technology implementation, this research goes beyond simply evaluating technologies to investigate technology implementation with personnel and policies at departments of transportation (DOTs). The study methodology involved a comprehensive literature review, a survey of all 50 state DOTs, and an in-person workshop of 18 DOT experts to validate the survey results and preliminary research findings. The findings support the need for those implementing technologies to understand people, processes, and technology maturity for their improved chances of implementation success. Using the approach presented, the DOTs can assess themselves and identify pathways to higher maturity levels in the areas of their people, processes, and technologies. This study also highlighted six factors that are important considerations for technology implementation and thus determined the relative importance of people, processes, and technology for these factors. The objective of this study was to assess the importance of people, processes, and technology that DOTs should prioritize to enhance the likelihood of successfully implementing technologies. The framework presented herein can be extended to any new or existing technology implementation initiatives at a DOT, including automatic identification and data capture (AIDC), emerging sensing and wireless technologies, safety technologies, and others.

Implementing an Activity Tracker to Increase Motivation for Physical Activity in Patients With Diabetes in Primary Care: Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis.

Many projects related to technology implementation in the context of chronic diseases have been developed over the years to better manage lifestyle medicine interventions and improve patient care. However, technology implementation in primary care settings remains challenging. The aim is to carry out a strengths, weaknesses, opportunities, and threats (SWOT) analysis (1) to assess satisfaction among patients with type 2 diabetes using an activity tracker to increase motivation for physical activity (PA) and (2) to explore the research and health care team's perceptions of this technology's implementation in a primary care setting. A 3-month hybrid type 1 study, which included 2 stages, was conducted in an academic primary health center in Quebec City, Quebec, Canada. In stage 1, a total of 30 patients with type 2 diabetes were randomized to the intervention (activity tracker) group or the control group. In stage 2, a SWOT analysis was performed on both patients and health care professionals to determine the components of successful technology implementation. Two questionnaires were used to gather feedback: a satisfaction and acceptability questionnaire concerning an activity tracker (15 patients in the intervention group) and a questionnaire based on the SWOT elements (15 patients in the intervention group and 7 health care professionals). Both questionnaires contained quantitative and qualitative questions. Qualitative variables from open questions were synthesized in a matrix and ranked according to apparition frequency and global importance. A thematic analysis was performed by the first author and validated by 2 coauthors separately. The information gathered was triangulated to propose recommendations that were then approved by the team. Both quantitative (randomized controlled trial participants) and qualitative (randomized controlled trial participants and team) results were combined for recommendations. In total, 86% (12/14) of the participants were satisfied with their activity tracker use and 75% (9/12) felt that it incited them to stick to their PA program. The main strengths of the team members' perspectives were the project initiation and involvement of a patient partner, the study design, the team, and the device. The weaknesses were the budgetary constraints, the turnover, and the technical issues. The opportunities were the primary care setting, the loan of equipment, and common technology. The threats were recruitment issues, administrative challenges, technological difficulties, and a single research site. Patients with type 2 diabetes were satisfied with their activity tracker used to improve motivation for PA. Health care team members agreed that implementation can be done in primary care, but some challenges remain in using this technological tool in clinical practice regularly. ClinicalTrials.gov NCT03709966; https://clinicaltrials.gov/ct2/show/NCT03709966.

Smartphones and Threshold-Based Monitoring Methods Effectively Detect Falls Remotely: A Systematic Review.

In the US, at least one fall occurs in at least 28.7% of community-dwelling seniors 65 and older each year. Falls had medical costs of USD 51 billion in 2015 and are projected to reach USD 100 billion by 2030. This review aims to discuss the extent of smartphone (SP) usage in fall detection and prevention across a range of care settings. A computerized search was conducted on six electronic databases to investigate the use of remote sensing technology, wireless technology, and other related MeSH terms for detecting and preventing falls. After applying inclusion and exclusion criteria, 44 studies were included. Most of the studies targeted detecting falls, two focused on detecting and preventing falls, and one only looked at preventing falls. Accelerometers were employed in all the experiments for the detection and/or prevention of falls. The most frequent course of action following a fall event was an alarm to the guardian. Numerous studies investigated in this research used accelerometer data analysis, machine learning, and data from previous falls to devise a boundary and increase detection accuracy. SP was found to have potential as a fall detection system but is not widely implemented. Technology-based applications are being developed to protect at-risk individuals from falls, with the objective of providing more effective and efficient interventions than traditional means. Successful healthcare technology implementation requires cooperation between engineers, clinicians, and administrators.

A co-designed health information system implementation into residential aged care: A mixed-method evaluation.

Internationally, the adoption of technology into residential aged care settings has been slow and fraught with multiple challenges for residents, staff and service providers. The aim of this study was to evaluate the acceptability, efficiency, and quality of health information system implementation into aged care. Three-stage, mixed-methods participatory action research, concurrent with the natural experiment of a co-designed health information system implementation into a 169-bed aged care home in Australia. Data were collected pre-, during, and post implementation between 2019 and 2021. Qualitative data included focus groups, interviews, and observations. Quantitative data included work observations, pedometers, record audits, incident reports and staff and resident surveys. There were 162 participants composed of 65 aged care residents, 90 staff, and 7 managers/consultants. Improved work efficiency included reduced staff time searching for information (6%); reduced nurse time on documentation (20.4% to 6.4%), and 25% less steps. Documentation improvement included resident assessments (68% to 96%); resident-focused goals (56% to 88%) and evaluations (31% to 88%). The staff reported being better equipped to manage the 'delicacies of dignity'. Implementation of a health information system into a residential aged care facility was associated with improved resident-focused care and staff efficiency. Technology can support nurses and care staff to spend more time with residents in residential aged care homes, improve the quality of resident care, and assist meeting regulatory reporting requirements. Flexible and tailored co-design strategies can enhance both effectiveness and success of technology implementation into residential aged care.