Success Factors For Management Research Articles

EVALUATING THE SUCCESS FACTORS FOR KNOWLEDGE MANAGEMENT IN THE FINANCIAL SECTOR: AN AHP- DEMATEL APPROACH

The objective of this article is to identify and understand the success factors of knowledge management within the financial sector. In the ever-evolving business environment, effective knowledge management (KM) is imperative to maintain a competitive advantage. Effective KM within financial institutions can build standardized processes, ensure speedy delivery, and foster better customer relationship management. An integrated approach of the Analytical Hierarchy Process (AHP) and the Decision-Making Trial and Evaluation Laboratory (DEMATEL) methods was used to rank these critical success factors and understand their interrelationships. The findings identify organizational factors (cultural aspects, organizational structure, top management support), technological factors (technological adoption, infrastructure support, collaborative systems), and human resources factors (training & learning, agile workforce, knowledge sharing) as the critical success factors. Technological factors were identified as the most important factors. The article further complements the findings of the AHP by exploring the interrelationships between the identified factors to understand and prioritize possible intervention areas. This research has significant theoretical and practical implications. The findings can help financial institutions implement and manage knowledge management initiatives within the organization. This study also adds to the extant literature and addresses gaps in the research in the context of KM within the financial sector.

The critical success factors for sustainable resource management in circular economy: Assessment of urban mining maturity level

The rapid development of population, urbanization, and industrialization increase the consumption of modern products that generate electronic waste (e-waste) globally. Efforts to overcome e-waste in the context of circular economy exist, but a lack of agreement among researchers and practitioners' challenges how to best measure success in the e-waste circular economy. This study aims to address critical success factors (CSFs) of the e-waste circular economy to assess the maturity levels of urban mining. Maturity levels of urban mining are developed by employing Key Performance Indicators (KPIs) that derive from how well CSFs are executed. The maturity level is modeled by adding all scores of KPIs aligned with CSFs. Automatic Content Analysis is used to extract keywords and interpret the relationship among keywords to form initial factors in CSFs from a set of related articles on e-waste management. These initial factors are further analyzed by subject experts using facet analysis to construct KPIs in line with the CSFs. The experts' score determines the maturity level of urban mining: initial, emerging, developing, established, and mature. From the experiment, we found seven factors in CSFs and 34 indicators in KPIs. Three countries (Indonesia, India, and Japan) were used as the trials of the assessment of urban mining maturity level. Indonesia's urban mining maturity level is considered emerging with a score of 54, and the same score is reflected in India. With a score of 114, Japan has reached an established stage. Furthermore, the results of urban mining maturity level assessment can be used as guidance to choose and prioritize SDGs. According to urban mining indicators identified, the successful implementation of sustainable urban mining can play important roles in promoting sustainability development goals, especially including SDG 9, SDG 11, SDG 12, SDG 13, SDG 17, SDG 7, SDG 6, and SDG 8.

From Risk to Resilience: Analyzing Key Success Factors in Malaysian Water Risk Management

From Risk to Resilience: Analyzing Key Success Factors in Malaysian Water Risk Management

Identification of critical success factors (CSFs) for successful project management in manufacturing sector

PurposeThis research has been carried out to study the impact of critical success factors (CSFs) on successful project management of projects in the manufacturing sector. These success factors will pave the way for the successful completion of projects for the manufacturing sector. CSFs play a vital role in the timely conclusion of projects in any organization. For the projects to be successful certain essential factors must be taken into account. These essential factors are identified through this research.Design/methodology/approachDuring this study an adaptive survey of the literature was conducted, after a detailed literature review certain success factors were identified for project management in the manufacturing sector. The number of success factors was reduced to 40 factors based on the level of incidence in the literature. The length of the questionnaire was also given due importance to make the survey more interesting and effective. After that Fuzzy Delphi Method (FDM) was employed to screen the most essential factors. In the end, the Fuzzy Analytical Hierarchical Process (FAHP) was used to rank these factors in order of importance.FindingsProject Manager Leadership Skills, Economic Environment, Top Management Support, Project Planning, Clear and realistic Goals, and Financial Support have come out to be the most important CSFs for successful project management in the manufacturing sector.Originality/valueThis is novel research to identify CSFs for project management in the manufacturing sector. Previously, most of the studies remained focused on construction and software projects.

Evaluating the key success factors for low-carbon waste management of local administrative organizations: RDF production and semi-aerobic landfill in Thailand

Evaluating the key success factors for low-carbon waste management of local administrative organizations: RDF production and semi-aerobic landfill in Thailand

Success Factors of Total Quality Management (TQM) Practices: A Case Study of University of Technology and Applied Sciences (UTAS) in the Sultanate of Oman

The aim of this study is to examine the Total Quality Management (TQM) procedures at the University of Technology and Applied Science (UTAS). This involves assessing variables such as top management commitment, continuous improvement, employee development and empowerment, and strategic management. Subsequently, the study seeks to determine the essential success factors for implementing the TQM system at UTAS. A questionnaire was created involving TQM at a higher education institution in Oman, specifically focusing at UTAS. It consists of demographic information, top management commitments, continuous improvements, employee development and empowerment, and strategic management. As part of the study's convenient sampling technique, 300 fully completed questionnaires from seven Colleges of Technology functioning within UTAS were gathered. The TQM procedures were evaluated in conjunction with factor analysis which was conducted using the t-test. The survey reveals that there is a significant relationship between TQM practices and top management commitment, continuous improvement, employee development and empowerment, and strategic planning. The study highlights quality as the most crucial method in higher education, sheds light on the essential success factors for implementing TQM at UTAS and provides future improvements in various areas of operations for UTAS.

Assessment of Critical Project Success Factors for Management of Pavement Construction Using the Delphi Approach

Assessment of Critical Project Success Factors for Management of Pavement Construction Using the Delphi Approach

Success Factors in Management of IT Service Projects: Regression, Confirmatory Factor Analysis, and Structural Equation Models

Although there have been some studies on the success factors for IT software projects, there is still a lack of coherent research on the success factors for IT service projects. Therefore, this study aimed to identify and understand the factors and their relationships that contribute to the success of IT service projects. For this purpose, multivariate regressions and structural equation models (SEMs) were developed and analyzed. The regression models included six project management success criteria used as dependent variables (quality of the delivered product, scope realization and requirements, timeliness of delivery, delivery within budget, customer satisfaction, and provider satisfaction) and four independent variables (agile techniques and change management, organization and people, stakeholders and risk analysis, work environment), which had been identified through exploratory factor analysis. The results showed that not all success factors were relevant to all success criteria, and there were differences in their importance. An additional series of exploratory and confirmatory factor analyses along with appropriate statistical measures were employed to evaluate the quality of these four factors. The SEM approach was based on five latent constructs with a total of twenty components. The study suggests that investing in improving people’s knowledge and skills, using agile methodologies, creating a supportive work environment, and involving stakeholders in regular risk analysis are important for project management success. The results also suggest that the success factors for IT service projects depend on both traditional and agile approaches. The study extensively compared its findings with similar research and discussed common issues and differences in both the model structures and methodologies applied. The investigation utilized mathematical methods and techniques that are not commonly applied in the field of project management success modeling. The comprehensive methodology that was applied may be helpful to other researchers who are interested in this topic.

Improving the competences of public servants regarding the management of local development on the basis of process management

The article substantiates directions for improving the competencies of public officials in managing local development on the basis of process management. It is noted that improving the competences of public officials in managing local development on the basis of process management is an urgent need today. The need to systematize public officials ideas about the essential features and features of process management is proven, namely: basic types of activities in process management; models and measurements of process maturity; process efficiency index calculations; process management success factors; optimization of processes (rules and principles of reengineering).
 For effective management of local development on the basis of process management, the development of professional competencies of public servants should be carried out through the formation of a holistic vision of the desired state of the municipal entity as a system with detailed outcomes. This will require skills and abilities to align strategic processes with a holistic vision, digitize processes, and further optimize them. Key in this context are the marketing competence of public officials and their mastery of techniques for activating behavioral insights, including community members.

Exploring the critical success factors of information security management: a mixed-method approach

Purpose Effective information security management (ISM) contributes to building a healthy organizational digital ecology. However, few studies have built an analysis framework for critical influencing factors to discuss the combined influence mechanism of multiple factors on ISM performance (ISMP). This study aims to explore the critical success factors and understand how these factors contribute to ISMP. Design/methodology/approach This study used a mixed-method approach to achieve this study’s research goals. In Study 1, the authors conducted a qualitative analysis to take a series of International Organization for Standardization/International Electrotechnical Commission standard documents as the basis to refine the critical factors that may influence organizations’ ISMP. In Study 2, the authors built a research model based on the organizational control perspective and used the survey-based partial least squares-based structural equation modeling (PLS-SEM) approach to understand the relationships between these factors in promoting ISMP. In Study 3, the authors used the fuzzy set qualitative comparative analysis (fsQCA) method to empirically analyze the complex mechanisms of how the combinations of the factors affect ISMP. Findings The following three research findings are obtained. First, based on the text-based qualitative analysis, the authors refined the critical success factors that may increase ISMP, including information security policies (ISP), top management support (TMS), alignment (ALI), information security risk assessment (IRA), information security awareness (ISA) and information security culture (ISC). Second, the PLS-SEM testing results confirmed TMS is the antecedent variable motivating organization’s formation (ISP) and information control (ISC) approaches; these two types of organization control approaches increase IRA, ISA and ALI and then promote ISMP directly and indirectly. Third, the fsQCA testing results found two configurations that can achieve high ISMP and one driving path that leads to non-high ISMP. Originality/value This study extends knowledge by exploring configuration factors to improve or impede the performances of organizations’ ISM. To the best of the authors’ knowledge, this study is one of the first to explore the use of the fsQCA approach in information security studies, and the results not only revealed causal associations between single factors but also highlighted the critical role of configuration factors in developing organizational ISMP. This study calls attention to information security managers of an organization should highlight the combined effect between the factors and reasonably allocate organizational resources to achieve high ISMP.

Application of SmartPLS in Analyzing Critical Success Factors for Implementing Knowledge Management in the Education Sector

This research explores the critical success factors influencing the implementation of knowledge management in the education sector, employing Structural Equation Modeling (SEM) with SmartPLS as the analytical tool. The study addresses the intricate challenges inherent in knowledge management within educational environments, aiming to provide a nuanced understanding of the factors contributing to successful implementation The conceptual framework identifies key factors, including HRM-Driven Knowledge Sharing, IT Integration in Teaching Practices, Organizational Culture Alignment, Perceived Effectiveness of Teacher Training, and Perceived Top Management Support. The chosen methodology, utilizing SmartPLS, is justified for its suitability in handling challenges associated with small sample sizes and non-normal data distributions. The data analysis reveals the generally robust reliability of constructs but also underscores potential concerns related to discriminant validity among certain variables. The research contributes significantly to the understanding of critical success factors for knowledge management in education. However, the conclusion suggests the need for refinement in the conceptual model to enhance the validity and applicability of the findings. In conclusion, this research offers a comprehensive perspective on the complexities of implementing knowledge management in the education sector. The findings pave the way for potential enhancements to the conceptual model, aiming to elevate the effectiveness of knowledge management practices within educational contexts.

An improved WINGS-ISM approach with consensus model in group decision-making for addressing critical success factors of collaborative emergency management

Since the variety and destructiveness of unexpected natural disasters and health emergencies, and the weakness of emergency systems around the world, studies on collaborative emergency management (CEM) are receiving increasingly attention recently. The existing literature has proved that with respect to the constraint of limited resources, it’s usually unrealistic for CEM practitioners to push forward all influential factors that affect the comprehensive performance of CEM simultaneously. Thus, identifying the most critical success factors (CSFs) is of great significance to promote the effectiveness of CEM practices. To achieve this intention, we proposed a novel multi-granularity extended probabilistic linguistic weighted influence nonlinear gauge system and interpretative structural modeling (WINGS-ISM) approach with a consensus model optimized by the convolutional neural network algorithm. The new technique specializes in addressing the CSFs of episodes involving CEM characterized by the combination of uncertainty and complexity in group decision-making process. To validate its feasibility and robustness, we mainly investigate 10 CSFs to conduct an illustrative CEM case, the result shows that ‘Applicable emergency response plan and regulations’, ‘Government unity of leadership and coordination’ and ‘Reasonable organizational structure and clear functions’ are identified out of 10 influential factors. Besides, the cause-effect and hierarchal relationship digraphs indicate that the CSFs of CEM are interconnected, and this finding can support CEM practitioners to devote more attention to the most important factors, which may yield more improvements in CEM practices. Finally, some research implications are provided for better improving the effectiveness of CEM practices based on the findings of this study.

АНАЛІЗУВАННЯ РІВНЯ РОЗВИТКУ СИСТЕМИ УПРАВЛІННЯ БІЗНЕС-ПРОЦЕСАМИ НА ОСНОВІ РЕФЛЕКСИВНОГО ПІДХОДУ

Researching the level of development of a business process management system based on a reflexive approach is important for several key reasons. Firstly, the research allows for the assessment of how effectively the implemented system is managing business processes. This helps identify needs for improvement and understand which aspects require the most attention. Secondly, the reflexive approach entails continuous analysis and adjustment of strategy. Researching the level of development of the business process management system helps companies adapt their strategy to changes in the internal and external environment. Thirdly, risk analysis is an important component of reflexive management. Research allows for the identification of potential risks associated with the business process management system and the development of strategies to manage them. Therefore, researching the level of development of a business process management system based on a reflexive approach is an important strategic activity that contributes to the success and sustainable development of enterprises in the modern business environment. Based on the analysis of empirical data from Ukrainian and foreign companies, we conclude that the modern business process management system requires a deep understanding and integration of elements such as corporate culture, leadership, technological development, and continuous improvement. It is argued that the success of business process management systems based on a reflexive approach largely depends on the creation of clear corporate structures characterized by adequate subordination and the absence of internal contradictions. It is demonstrated that key success factors in management include innovation, creativity, and the development of personnel policies based on principles of flexibility and adaptability. It is argued that important features of modern business process management system development include the use of systematic monitoring, active stakeholder engagement, effective risk management, and increased corporate responsibility. Taken together, these elements contribute to increased management efficiency and organizational adaptability to changes in the dynamic business environment.

АНАЛІЗУВАННЯ РІВНЯ РОЗВИТКУ СИСТЕМИ УПРАВЛІННЯ БІЗНЕС-ПРОЦЕСАМИ НА ОСНОВІ РЕФЛЕКСИВНОГО ПІДХОДУ

Researching the level of development of a business process management system based on a reflexive approach is important for several key reasons. Firstly, the research allows for the assessment of how effectively the implemented system is managing business processes. This helps identify needs for improvement and understand which aspects require the most attention. Secondly, the reflexive approach entails continuous analysis and adjustment of strategy. Researching the level of development of the business process management system helps companies adapt their strategy to changes in the internal and external environment. Thirdly, risk analysis is an important component of reflexive management. Research allows for the identification of potential risks associated with the business process management system and the development of strategies to manage them. Therefore, researching the level of development of a business process management system based on a reflexive approach is an important strategic activity that contributes to the success and sustainable development of enterprises in the modern business environment. Based on the analysis of empirical data from Ukrainian and foreign companies, we conclude that the modern business process management system requires a deep understanding and integration of elements such as corporate culture, leadership, technological development, and continuous improvement. It is argued that the success of business process management systems based on a reflexive approach largely depends on the creation of clear corporate structures characterized by adequate subordination and the absence of internal contradictions. It is demonstrated that key success factors in management include innovation, creativity, and the development of personnel policies based on principles of flexibility and adaptability. It is argued that important features of modern business process management system development include the use of systematic monitoring, active stakeholder engagement, effective risk management, and increased corporate responsibility. Taken together, these elements contribute to increased management efficiency and organizational adaptability to changes in the dynamic business environment.

The Relationship between Critical Success Factors in Supply Chain Management and Market Turbulence: a Study of Companies in the Metal Mechanical Sector in Southern Brazil

The Relationship between Critical Success Factors in Supply Chain Management and Market Turbulence: a Study of Companies in the Metal Mechanical Sector in Southern Brazil

Analiza uticaja pristupa upravljanja troškovima na kritične faktore uspeha projekta

Cost management represents a fundamental element of successful project management in the modern business environment. With increasing demands for resource optimization within a limited budget, effective cost management becomes crucial for project success across various industries. This paper explores interaction between cost management and critical success factors of projects, focusing on identifying key aspects that directly or indirectly influence project success through efficient cost management. Through analysis of relevant literature and the application of appropriate research methodology, the aim of this paper is to provide a better understanding of how cost management approaches can impact various aspects of project success, as well as to identify effective practices that organizations can implement to enhance the performance of their projects.

Analiza uticaja pristupa upravljanja troškovima na kritične faktore uspeha projekta

Cost management represents a fundamental element of successful project management in the modern business environment. With increasing demands for resource optimization within a limited budget, effective cost management becomes crucial for project success across various industries. This paper explores interaction between cost management and critical success factors of projects, focusing on identifying key aspects that directly or indirectly influence project success through efficient cost management. Through analysis of relevant literature and the application of appropriate research methodology, the aim of this paper is to provide a better understanding of how cost management approaches can impact various aspects of project success, as well as to identify effective practices that organizations can implement to enhance the performance of their projects.

Critical success factors of food safety management for achieving climate neutrality: a multilevel moderated approach with industry revolution 4.0

PurposeThe growing awareness of climate risks associated with food safety issues has drawn the attention of stakeholders urging the food industry to carry out a sustainable food safety management system (FSMS). This study aims to investigate whether the critical success factors (CSFs) of sustainable FSMS can contribute to achieving climate neutrality, and how the adoption of FSMS 4.0 supported by the Industry Revolution 4.0 (IR 4.0) technologies moderates the impact of the CSFs on achieving climate neutrality.Design/methodology/approachSurvey data from 255 food production firms in China and Vietnam were utilised for the empirical analysis. The research hypotheses were examined using structural equations modelling (SEM) with route analysis and bootstrapping techniques.FindingsThe results show that top management support, human resource management, infrastructure and integration appear as the significant CSFs that directly impact food production firms in achieving climate neutrality. Moreover, the results demonstrate that the adoption of FSMS 4.0 integrated with the three components (ecosystems, quality standards and robustness) significantly moderates the impact of the CSFs on achieving climate neutrality with lower inputs in human resources, infrastructure investment, integration and external assistance, and higher inputs in strengthening food safety administration.Originality/valueThis study provides empirical findings that fill the research gap in understanding the relationship between climate neutrality and the CSFs of sustainable FSMS while considering the moderating effects of the FSMS 4.0 components. The results provide theoretical and practical insights into how the food production sector can utilise IR 4.0 to attain sustainable FSMS for achieving climate neutrality.

The Impacts of Quality Management Success Factors on the Quality Performance of Construction Projects in the Lake Chad Basin

In the Lake Chad Basin, the drivers of poor-quality performance of construction projects are multi-dimensional, which are compounded with issues related to insecurity and climate change. In the North-Eastern region of Nigeria, an estimated US$ 3.3 Billion was the cost of damages to housing and other public building infrastructures, with an estimated US$ 1.2 Billion needed for reconstruction and repairs to the damaged infrastructures due to activities of various terrorist organizations. Therefore, there is need to deliver projects of high standards as well as to device means to continuously assess their performance throughout the project life-cycle. Hence, this survey examined: the relative impacts of quality management success factors, and determined their effects on the quality performances of construction projects in the region. The study is limited in scope to the Anglophone speaking part of the region. A total of 80 questionnaires were distributed using both a convenience and snowball sampling techniques to the available respondents, ably represented by construction professionals with vast knowledge and years of working experience in the Nigeria’s state of Yobe, being a frontline state in the Lake Chad Basin, and 59 of the questionnaires were successfully retrieved, and analysis was done with the aid of SPSS, a social science analysis software. Findings indicates that, the quality management success factors with the highest relative severity index on the quality performance are: project manager’s previous work experience and supervision skills; project manager’s technical competence and good leadership skills; taking appropriate security measures on project site; project planning, monitoring and evaluation; project team technical capabilities; completeness and consistency of design document; and clear and well detailed contract documents. The quality management success factors will have an overall 59.7% significant cause-effects influence on the quality performances of construction projects in the region. Further findings revealed that, the most significantly impacted quality performance measures, are: minimal or absence of rework; time taking in rectifying defective components and services; satisfaction by end users’, customers and stakeholders; absence of observable defects after project completion; cost of rectifying defective components and services. This study has added to the existing body of knowledge, and has succeeded in bringing to light quality management success factors that are peculiar and applicable to areas devasted with challenges of insecurity and climate change.

Review Studies Key Element of Agrotourism Management

This research seeks to formulate a definition and try to find the key success factors for agrotourism management, especially in Indonesia. Agrotourism helps to preserve local agriculture by providing a new source of income for farmers and encouraging the consumption of locally grown produce. Agrotourism can help diversify rural economies by creating new jobs in hospitality, food service, and transportation. Agrotourism promotes sustainable tourism by encouraging visitors to experience local culture and traditions, while also respecting the environment and supporting local communities. One successful practice in Agrotourism Management is offering farm-to-table experiences. This involves inviting guests to participate in the production and preparation of food, and then serving it on-site. This not only provides a unique experience for visitors, but also helps to promote local agriculture and support small businesses. Another effective practice is creating partnerships with other local attractions and businesses. By working together, agrotourism destinations can offer visitors a more comprehensive and appealing experience. For example, a winery might partner with a nearby bed and breakfast to offer a wine-tasting package that includes overnight accommodations. In conclusion, Agrotourism Management is a crucial aspect of sustainable agriculture and rural development. By promoting responsible tourism activities on farms and ranches, we can create economic opportunities for farmers and local communities while preserving the natural environment.