Abstract

Researching the level of development of a business process management system based on a reflexive approach is important for several key reasons. Firstly, the research allows for the assessment of how effectively the implemented system is managing business processes. This helps identify needs for improvement and understand which aspects require the most attention. Secondly, the reflexive approach entails continuous analysis and adjustment of strategy. Researching the level of development of the business process management system helps companies adapt their strategy to changes in the internal and external environment. Thirdly, risk analysis is an important component of reflexive management. Research allows for the identification of potential risks associated with the business process management system and the development of strategies to manage them. Therefore, researching the level of development of a business process management system based on a reflexive approach is an important strategic activity that contributes to the success and sustainable development of enterprises in the modern business environment. Based on the analysis of empirical data from Ukrainian and foreign companies, we conclude that the modern business process management system requires a deep understanding and integration of elements such as corporate culture, leadership, technological development, and continuous improvement. It is argued that the success of business process management systems based on a reflexive approach largely depends on the creation of clear corporate structures characterized by adequate subordination and the absence of internal contradictions. It is demonstrated that key success factors in management include innovation, creativity, and the development of personnel policies based on principles of flexibility and adaptability. It is argued that important features of modern business process management system development include the use of systematic monitoring, active stakeholder engagement, effective risk management, and increased corporate responsibility. Taken together, these elements contribute to increased management efficiency and organizational adaptability to changes in the dynamic business environment.

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