Study Of Critical Success Factors Research Articles

Agile project management for sustainable residential construction: A study of critical success factors

Sustainability principles should be incorporated into all decision-making stages for residential construction projects to ensure maximum revenue while maintaining essential residential building services. This study identifies and analyzes the critical success factors (CSFs) necessary for implementing agile project management (APM) in residential construction projects. Data were collected from 120 professionals in the Nigerian construction industry through questionnaire surveys to understand the implementation of APM. The CSFs were obtained from previous research and analyzed within the specific context of the Nigerian construction industry through questionnaire surveys. The CSFs were grouped into two main categories using exploratory factor analysis: dynamic project optimization and agile project foundations. The model for the CSFs was developed using partial least squares structural equation modeling. The study found that the dynamic project optimization element had the most significant impact on the model, highlighting its importance as a key CSF in APM implementation. These results support the adoption of APM within Nigeria’s construction industry as stakeholders and professionals seek effective strategies to reduce costs and improve sustainability.

Process Mining Success Factors and Their Interrelationships

AbstractProcess mining—a suite of techniques for extracting insights from event logs of Information Systems (IS)—is increasingly being used by a wide range of organisations to improve operational efficiency. Despite extensive studies of Critical Success Factors (CSFs) in related domains, CSF studies tailored to process mining are limited. Moreover, these studies merely identify factors and do not provide essential details such as a clear conceptual understanding of success factors and their interrelationships. Through a multi-phased approach (applying published process mining case studies, conducting two in-depth case studies and expert interviews), this paper presents an empirically validated process mining CSF model and CSF interrelationships. This validated CSF model identifies ten process mining CSFs, explains how these factors relate to the process mining context and analyses their interrelationships with regard to process mining success. The findings provide a guide for organisations to invest in the right mix of CSFs for value realisation in process mining practice.

Examining the relationship among critical success factors (CSFs) for delivery of sustainable public-private partnership projects

PurposeThe sustainable development goal (SDG 17) is to strengthen the means of implementation and revitalise the global partnership for sustainable development. Partnership is a key strategy for acquiring skills, information and private finance for developing critical infrastructure projects. Existing studies have mostly concentrated on identifying critical success factors (CSFs) for successfully delivering public–private partnerships (PPPs) projects, but the interrelationships among CSFs expected from stakeholders have garnered less attention. The purpose of this study is to examine the interconnections among CSFs of PPP projects while keeping the public in mind, as well as the influencing routes that contribute to success in the PPP implementation process.Design/methodology/approachThe study uses a mixed-method approach that involves both quantitative and qualitative methods of data collection. The data for the study were collected through a well-structured questionnaire from the respondents who are directly or indirectly associated with the PPP project implementation process. The CSF’s framework was built using a literature study and expert interviews; nine hypotheses were developed and evaluated using structural equation modelling. Random and purposive sampling techniques were used for the respondents who were directly or indirectly associated with the PPP project implementation process.FindingsThe findings of this study reveal that the relationship between public and private partners is more adherent than collaborative, with unequal responsibilities, powers and resources distributed among the parties involved. The relevance of state rules, the PPP directive and policies in PPP implementation is supported by the positive connection between favourable environments (Fav_Env) and government attributes (Gov_Atr; the path coefficient is 0.405). Moreover, government attributes have a favourable influence on private company attributes (Pvt_Atr; the path coefficient is 0.198), showing that the state plays a substantial role in the private sector’s decision-making process in PPP. The long-term sustainability and success of a PPP project are dependent on the established interrelationships between CSFs.Practical implicationsThe established interrelationships between CSFs will contribute to the long-term viability and success of a PPP project. Since PPP is still in its infancy in India, the study of CSFs in PPPs and their interrelationships will help policymakers and other stakeholders better understand the major individual factors impacting the success or failure of PPP initiatives.Originality/valueBecause PPP is still in its infancy in India, the study of CSFs in PPPs and their interrelationships will help policymakers and other stakeholders to better understand the major individual factors impacting the success or failure of PPP initiatives. A key implication of the study borders on providing a better understanding of the relationships between CSFs and public engagement. This is also critical for the long-term viability of PPPs and the enhancement of public service quality.

Strategizing the online healthcare supply chain management in rural areas: A study of critical success factors

AbstractOnline healthcare supply chain management (OHCSCM) in rural areas is a matter of concern and is susceptible to policy changes, especially after the alarms raised by the COVID‐19 pandemic. This study aims to develop an approach towards examining the state and building a framework for examining the OHCSCM in rural areas. The study develops a framework by integrating various theories and methodologies like stakeholders' theory, critical success factor (CSF) theory, triple bottom line theory, fuzzy set theory, evidential reasoning approach, and scenario analysis for identifying the dynamism among the CSFs. The developed framework helps prioritize the CSFs based on environmental, economic, and social perspectives. Further, the model helps create scenarios for decision‐makers to improve the understanding of the CSFs influencing OHCSCM and achieve sustainability. The study reveals that infrastructure development, security and privacy of data, and use of predictive tools are the top factors that need immediate attention. By recognizing the interdependencies and interactions between these factors, managers can develop a more comprehensive and integrated approach to OHCSCM in rural areas. This understanding enables them to identify potential bottlenecks, streamline processes, and optimize resource allocation, ultimately saving valuable time and resources for achieving sustainability in the online healthcare supply chain in rural areas.

A Relevance-Based Technology–Organisation–Environment Model of Critical Success Factors for Digital Procurement Adoption in Chinese Construction Companies

With the emergence of digital transformation, there is an increasing need for Chinese construction companies to adopt digital procurement (D-procurement). However, there is a lack of theoretical foundation to guide and support the adoption practices. This study aims to fill the research gap through the provision of a model by grouping a set of relevance-based critical success factors (CSFs) into the Technology–Organisation–Environment (TOE) framework for D-procurement adoption success (DAS). A case study approach is applied in the research. We selected H Group as it is one of the most representative D-procurement cases in China. The study includes two parts. In the first part, a systematic literature review was conducted, and 17 CSFs were identified from 12 selected studies. By grouping the 17 CSFs into the TOE framework, we put forward a basic CSF–TOE model. In the second part, an in-depth interview was carried out in H Group, where the 17 selected experts were asked to rank the previously identified CSF. Based on their order of relevance, the 17 CSFs were re-organised in the basic CSF–TOE model, and a relevance-based CSF–TOE model was finally proposed. This study is vital for D-procurement adoption because most existing CSF studies are based on the literature and questionnaire surveys, and there is a lack of actual case studies. In addition, this study significantly contributes to the field of D-procurement adoption for construction companies by providing a theoretical framework for practice and a relevance-based CSF–TOE model for research.

Tannery solid waste valorization for achieving SDGs: An innovative decision-making model for critical success factors analysis and sustainable technology selection

Sustainable tannery solid waste (TSW) management is essential for achieving several sustainable development goals (SDGs) and promoting carbon neutrality in the leather processing industry. However, the sustainable management of TSW in developing countries remains a relatively ambiguous and unexplored area in the research. To expedite the sustainable management of TSW, it is essential to conduct a comprehensive study of critical success factors (CSFs) and valorization technologies considering the uncertainties involved as TSWs are major contributors to environmental pollution and carbon emissions. Unfortunately, existing models are unable to effectively handle uncertainty on a broader scale when evaluating interdependencies and valorization technologies. Therefore, this study proposes a novel integrated model that combines Interval Type-2 Trapezoidal Fuzzy Sets (IT2TrFSs) based Delphi technique, an extended version of the Weighted Influence Non-linear Gauge System (WINGS) method, and IT2TrFSs- Combined Compromise Solution (CoCoSo). This model is then applied to assess the interdependencies among CSFs and TSW valorization technology using a real case study. The IT2TrFSs-WINGS analysis reveals that “Environmental policies for TSW management” is the most crucial causal CSF, with a value of 0.00560. The IT2TrFSs-CoCoSo analysis confirms that “Gasification” is the most promising TSW valorization technology, receiving a significant preference value of 2.03982. These findings will enable decision-makers, relevant stakeholders, and environmental agencies to take necessary actions towards improving the TSW management process in developing countries.

Development of a mathematical model for planning team readiness for IT solution implementation projects

Due to the emergence of new business lines and areas requiring automation, there is a need for planning and managing project work. Information technology (IT) projects contribute to organizational transformation and business growth. Despite the contribution of project management methodologies and structures, the share of unsuccessful IT projects remains high; thus, the study of critical success factors of IT projects remains an important problem for researchers and practitioners [1]. An analysis of the success of IT projects shows that 17% of projects are completed so unsuccessfully that they can threaten the state of the entire company as a whole. 45% of projects go beyond the budget. 56% of projects bring less profit than expected. 109 million dollars - average losses for every 1 billion dollars spent on projects [2]. The working conditions of the Information Technology department presuppose the existence of an effectively organized project work process. The success of the tasks depends largely on the distribution of the load between the members of the project team. The correct allocation of labor resources determines the timing and quality of project implementation.

An empirical study of critical success factors in implementing knowledge management systems (KMS): The moderating role of culture

This research focuses on the moderating effect of culture on the relationships between KMS and other variables affecting KMS in the service industry. The effects of a number of variables on KMS were examined via analysis and hypothesis testing. These variables included culture; people; process; strategy; and technology. The results show that culture and people have a substantial impact on KMS's performance, emphasizing the need of cultivating a supportive company culture and empowering employees. Furthermore, strategy and technology were shown to be critical in allowing effective knowledge management practices in the service industry. The research also investigates the moderating impacts of culture on these linkages, demonstrating that culture modulates the impact of process, technology, and strategy on KMS. However, it was shown that the interplay between culture and people did not substantially alter the link between people and KMS. These results provide useful insights for firms looking to improve their knowledge management methods, underlining the need to take culture into account and aligning it with strategic goals and technology solutions. While the study adds to our understanding of knowledge management in the service industry, further research is needed to investigate other elements and situations. Overall, this research has practical significance for firms looking to enhance their knowledge management activities and overall organizational performance.

Managing healthcare supply chain through artificial intelligence (AI): A study of critical success factors

Healthcare is one of the most critical sectors due to its importance in handling public health. With the outbreak of various diseases, more recently during Covid-19, this sector has gained further attention. The pandemic has exposed vulnerabilities in the healthcare supply chain (HSC). Recent advancements like the adoption of various advanced technologies viz. AI and Industry 4.0 in the healthcare supply chain are turning out to be game-changers. This study focuses on identifying critical success factors (CSFs) for AI adoption in HSC in the emerging economy context. Rough SWARA is used for ranking CSFs of AI adoption in HSC. Results indicate that technological (TEC) factors are the most influential factor that impacts the adoption of AI in HSC in the context of emerging economies, followed by institutional or environmental (INT), human (HUM), and organizational (ORG) dimensions.

Methodology for Business Intelligence Solutions in Internet Banking Companies

Business intelligence in the banking industry has been studied extensively in the last decade; however, business executives still do not perceive efficiency in the decision-making process since the management and treatment of information are very time-consuming for the deliverer, generating costs in the process. On the other hand, there is no formal methodology for developing business intelligence solutions in this sector. This work aims to optimize decision-making in a business unit that works with internet banking companies, reducing the time, the number of people, and the costs involved in decision-making. To meet the objective, basic and applied research was conducted. The basic research allowed the construction of a new methodology from a study of critical success factors and approaches from the business intelligence literature. The applied research involved the implementation of a business intelligence solution applying the new methodology in a pre-experimental study. Thirty decision-making processes were analyzed using pre-test and post-test data. Tools such as a stopwatch and observation were used to collect and record data on time spent, the number of people, and the decision-making costs. This information was processed in the specialized Minitab18 statistical software, which allowed the observation and confirmation of relevant results regarding time reduction, the number of people, and the costs generated. Therefore, it was concluded that the business intelligence solution, applying the new methodology, optimized decision making in the business unit that works with internet banking for companies.

Covid-19 Disaster relief projects management: an exploratory study of critical success factors

The COVID-19 pandemic has caused unprecedented socio-economic devastation. With widespread displacement of population/ migrants, considerable destruction of property, increase in mortality, morbidity, and poverty, infectious disease outbreaks and epidemics have become global threats requiring a collective response. Project Management is, however, a relatively less explored discipline in the Third Sector, particularly in the domain of humanitarian assistance or exploratory projects. Via a systematic literature review and experts' interviews, this paper explores the essence of humanitarian projects in terms of the challenges encountered and the factors that facilitate or hinder project success during crises like Covid-19. Additionally, the general application of project management in international assistance projects is analysed to determine how project management can contribute to keeping the project orientation humane during a crisis. The analysis reveals that applying project management tools and techniques are beneficial to achieve success in humanitarian assistance projects. However, capturing, codifying, and disseminating the knowledge generated in the process and placing the end-users at the centre of the project life cycle is a prerequisite. While the latter can seem obvious, the findings demonstrate that the inadequate inclusion of beneficiaries is one of the main reasons that prevent positive project outcomes leading to unsustainable outcomes. The key finding of this paper is that the lack of human-centred approaches in project management for humanitarian assistance and development projects is the main reason such projects fail to achieve desired outcomes.

Autonomous ships: A study of critical success factors

Autonomous ships are promising technologies to enhance ocean sustainability (i.e., reduced air and water pollution, and illegal waste discharge), safety, maritime shipping automatization, and efficiency. Hence, examining the critical success factors (CSFs) of autonomous ship adoption is important. Nonetheless, no studies have holistically investigated the enablers of autonomous ship adoption, anchoring on strategic management principles. Hence, our paper addresses this research gap by proposing a theory-driven model which identifies and ranks the CSFs. Four theories, namely, diffusion of innovation, resource-based view, stakeholder theory, and contingency theory are synthesized to identify the four main CSFs and 17 sub-factors. Interviews were conducted and a survey questionnaire was administered to 126 managers working in shipping companies. Fuzzy analytic hierarchy process was applied to evaluate the relative importance of CSFs. It is found that the main CSFs are: (1) technological readiness, (2) environmental fit, (3) organizational resources, and (4) stakeholder readiness. Policy recommendations on promoting technological advancement in autonomous ships; formulating supportive legal frameworks and insurance regimes; creating an innovation-supportive environment; enabling cost subsidization; and providing workforce planning, training and allocation are provided to support autonomous ship adoption.

A review and compilation of critical success factors for the implementation of maintenance at Nigerian public universities

PurposeThis paper aims to discuss the existing literature on critical success factors (CSFs) for maintenance implementation in Nigerian universities and compile them in a single format to determine if gaps may exist.Design/methodology/approachMany relevant articles were searched using keywords extracted from a preliminary literature review. The second round of articles abstract study resulted in 40 articles been selected for this compilation. Inductive coding technique and content analysis methodology were used to identify the constructs of the CSFs. Subsequently, a critical analysis of the reviewed literature identified some gaps in the literature studied.FindingsThis literature review reveals that lack of maintenance policy, maintenance culture, shortage of building facilities and overpopulation in Nigerian universities are the major problems affecting maintenance implementation success. Additionally, most researchers concentrate on the identification of CSFs without providing the strategies for implementing them.Research limitations/implicationsMore in-depth research must be carried out on the study of CSFs to implement maintenance policy and culture in Nigerian universities. Duplication in the frequency analysis of the success factors is a significant limitation in this research work and is attributed to the secondary search used as the primary methodology for many articles cited.Originality/valueThis paper provides an in-depth compilation and analysis of all previously identified success factors for maintenance implementation in Nigerian universities using a structured methodological approach.

Mobilizing B2B Electronic Marketplace: An Exploratory Study of Critical Success Factors among Indian Start-ups

Adoption of an electronic marketplace (EM) business model for business-to-business (B2B) transactions has increased over the years. In part, this evolution and adoption of B2B EMs can be explained by the Internet-enabled disintermediation of the existing value chains of businesses, followed by cybermediation. This study aims to understand the platform architecture design and governance-related factors and strategic choices that influence the success of B2B EM start-ups. We draw from the literature on the ‘Temple Framework’ and the classification of B2B EMs by transaction content, structure, and governance to identify these critical factors. Given that the literature is primarily based in the context of developed economies, the factors and choices identified from the review are empirically validated using three case studies in the Indian B2B context. Thus, this exploratory study aims to help founder managers of emerging-economy B2B EMs by providing a checklist to avoid common pitfalls.

Effect of substantial competent team on training after ERP implementation, continual system improvement, department related to decision support and business performance- A study of critical success factors on implementation of ERP systems among process industries.

Effect of substantial competent team on training after ERP implementation, continual system improvement, department related to decision support and business performance- A study of critical success factors on implementation of ERP systems among process industries.

Agile manufacturing: a literature review and Pareto analysis

PurposeThe purpose of this paper is to investigate the existing literature on agile manufacturing (AM) to pinpoint critical success factors (CSFs) affecting the successful implementation of agile manufacturing systems.Design/methodology/approachThe study focused on empirical articles published in peer-reviewed journals from 1991 to 2019 (July). In total, 37 empirical studies were shortlisted for analysis as the reliability and validity of the constructs were critically tested using various statistical methods. Further, “Pareto analysis” tool was employed to sort and arrange the factors critical for smoother and effective implementation of AM, in descending order according to their frequency of occurrence.FindingsThe present work scrutinizes 37 research papers, resulting in 33 CSFs that affect AM implementation. Using Pareto analysis, 8 CSFs are regarded as “vital few,” which account for 82.66 percent of occurrence, and the remaining 25 CSFs are regarded as “useful many,” which account for 17.34 percent of occurrence. The managers must focus on successful deployment of “vital few” CSFs, as they are more critical in achieving business excellence through the successful implementation of AM, in comparison to other 25 “useful many” CSFs.Originality/valueTo the best knowledge of authors, this work is the first attempt to employ Pareto analysis for critically analyzing a wide range of AM CSFs studies. The findings of this study will assist researchers and managers in AM implementation in a more smoother and effective way in manufacturing industries.

Critical success factors for modular integrated construction projects: a review

ABSTRACT Modular integrated construction (MiC) is an innovative construction approach which transforms the fragmented linear site-based construction of buildings into an integrated production and assembly of value-added prefabricated prefinished modules. As MiC has gained attention in the construction industry, more in-depth knowledge of the critical success factors (CSFs) for implementing MiC projects is imperative. This research reviewed studies on the CSFs for implementing MiC projects during the period 1993–2019. Analysis showed that the US, UK, Malaysia, Australia, and Hong Kong are the largest contributors to the MiC CSFs studies. Further analysis generated 35 CSFs for implementing MiC projects. Of these, the six most cited CSFs shared between countries and MiC projects include good working collaboration and effective communication among project participants; effective supply chain management; accurate design and early design freeze; involvement of key project participants throughout the project; suitable procurement strategy and contracting; and standardization & benchmarking of best practices. These shared CSFs can be used to develop decision support systems, enabling the prediction of project success. The developed checklists and conceptual model of the CSFs could help to guide and improve the successful implementation of MiC projects and may form a useful basis for future empirical studies.

The study of critical success factors in implementation of Enterprise Resource Planning (ERP)

Enterprise resource planning (ERP) is a managerial solution based on information technology which objective is integration and information circulation among all organization sections such as financial, manufacturing, human resources, supply chain, and customers, management that makes the facilitation of planning and rapid and on-time response into customers. So, the present research has been compiled with studying the critical factors of success in implementing enterprise resource planning (ERP) of enterprise (firms) of Mazandaran province. Methodology: The methodology is descriptive-survey and is conducted in field. Research statistical universe includes all managers, experts and specialists of IT systems and integration system in export enterprise of Mazandaran province (250 people) that 151 people were selected as sample based on Kokran formulation. Finally 132 questionnaires received. The realized questionnaire was used to evaluate the critical factors effective on implementing ERP from realized questionnaires. In order to test research hypothesis, Kolomogrov-Smirnov thatunit-sample t-test, binomial test and Fridman test in SPSS software were used. Results: Based on findings obtained of t-test, organizational culture (t=6.99, p=0.001), organizational structure (t=4.54, p=0.001), MA (t=6.87, p=0.001), project management (t=5.75, p=0.001) and project team (t=6.17, p=0.001) are critical factors of success in implementing ERP in enterprises in Mazandaran. Conclusion: Similarly, results of binomial test showed that advisors (p=0.021), experts (p=0.000), hardware (p=0.000), software (p=0.000), web and internet (p=0.000) are also critical factors of success in implementing ERP in enterprises in Mazandaran. But users (p=0.082) of success in implementing ERP in enterprises in Mazandaran. So, it’s necessary that managers of enterprises of the province pay attention into aforementioned factors to attain objectives of integration of human resource and organization success.

Critical success factors of knowledge management: a review

The purpose of this paper is to explore, compile and analyse the current literature base of critical success factors (CSFs) of knowledge management (KM) using qualitative research approach. After preliminary survey of articles, 72 research papers were identified for detailed review. CSFs were compiled using content analysis methodology and an inductive coding technique. Two iterations of coding were carried out resulting in the identification of nine generic CSFs of KM. The two of the most highly cited CSFs were KM culture and Human Resource Management (HRM). An analysis of the literature was also carried out to bring forth any existing research gaps. The most significant findings were lack of focussed CSF studies with respect to industries and dearth in research regarding various stake holder perspectives. This comprehensive research provides a base for KM researchers to carry out further research.

An Empirical Study of Critical Success Factors and Challenges in Corporate Social Responsibility (CSR) Implementation: The Case of Selected Corporate Foundations in Malaysia

Corporate social responsibility (CSR) has become the mainstream for business activities whereby innumerable organizations rank companies based on the performance of their CSR activities, and these rankings are considerably of public interests. CSR appears as an inevitable concern for business leaders in every country. Given the substantial funds for the implementation of CSR initiatives, the top management of corporations require that CSR initiatives must be successfully implemented to contribute to the target group. Therefore, it is important to know the critical success factors and challenges of CSR initiatives. Thus, this study aims to identify the critical success factors and challenges in the implementation of CSR initiatives from the perspective of employees from four selected corporate foundations. Data was obtained through questionnaire survey and analysed using IBM SPSS Statistics 20 software. The analysis shows that strategic factors contribute the most to the implementation of critical success factors of CSR initiatives then followed by marketing, human resources, finance and the environment factors. Meanwhile, there is no significant difference in the perception of critical success factors among the four selected corporate foundations. In the other hand, analysis found that the highest mean value of CSR initiative challenge is due to high cost and complicated implementation, and provide no immediate business profit. This study is expected to provide an effective guide for CSR practices in the corporate sector.