Abstract Cover Story Improve your unit's efficiency by embracing a data‐driven system Use Six Sigma system to improve your unit's efficiency UA also offers Six Sigma training to company leaders Briefing Calif. colleges end deal with for‐profit New graduate test offered at discount Association announces new leadership Transitions Ensure first registration is a positive experience What Would You Do? How do you handle controversial program location? Students Speak/Resources Self‐directed mom enrolls where daughter is a student Resources Book covers adult best practices Survey details distance programs Book focuses on fast‐track courses Generating Opportuniies Enhance your chances of writing successful grants to boost your unit's resources The myths and realities of grantwriting Managing Your Office Continuing education leaders offer advice for tough times Look forward, embrace ‘this too shall pass’ adage Speakout Honest, critical conversations needed to retain adult learners Lawsuits & Rulings ACADEMIC AFFAIRS Cheating on exam gets student kicked out of dental school DISABILITY Isolated problems with accommodations are insufficient to support ADA claim Doctor can't show that dismissal from medical school was discrimination DISMISSAL Court affirms graduate student's dismissal from nursing program Leaders & Innovators CATHY SANDEEN, UNIVERSITY OF CALIFORNIA‐LOS ANGELES, DEAN OF EXTENSION Dean models passion for life‐long learning, keeps unit self‐supporting Sandeen inspires creativity