Student Personnel Services Research Articles

We Get To Carry Each Other: Using the Musical Activism of U2 As Framework For An Engaged Spirituality and Community Engagement Course

Part of the Adult and Continuing Education and Teaching Commons, Civic and Community Engagement Commons, Community-based Learning Commons, Community-based Research Commons, Curriculum and Social Inquiry Commons, Educational Administration and Supervision Commons, Educational Assessment, Evaluation, and Research Commons, Educational Leadership Commons, Educational Methods Commons, Higher Education Commons, Higher Education and Teaching Commons, Leadership Studies Commons, Liberal Studies Commons, Service Learning Commons, Social and Philosophical Foundations of Education Commons, and the Student Counseling and Personnel Services Commons

Prophetic Imagination: Confronting The New Jim Crow & Income Inequality in America

Part of the Adult and Continuing Education and Teaching Commons, Civic and Community Engagement Commons, Community-based Learning Commons, Community-based Research Commons, Curriculum and Social Inquiry Commons, Educational Administration and Supervision Commons, Educational Assessment, Evaluation, and Research Commons, Educational Leadership Commons, Educational Methods Commons, Higher Education Commons, Higher Education and Teaching Commons, Leadership Studies Commons, Liberal Studies Commons, Service Learning Commons, Social and Philosophical Foundations of Education Commons, and the Student Counseling and Personnel Services Commons

Journey Into Shame: Implications for Justice Pedagogies

Part of the Adult and Continuing Education and Teaching Commons, Civic and Community Engagement Commons, Community-based Learning Commons, Community-based Research Commons, Curriculum and Social Inquiry Commons, Educational Administration and Supervision Commons, Educational Assessment, Evaluation, and Research Commons, Educational Leadership Commons, Educational Methods Commons, Higher Education Commons, Higher Education and Teaching Commons, Leadership Studies Commons, Liberal Studies Commons, Service Learning Commons, Social and Philosophical Foundations of Education Commons, and the Student Counseling and Personnel Services Commons

Bureaucratic Problems at Schools

The study is a descriptive study since it aims to present an existing situation. Case study, one of the qualitative research techniques, was used in the study to collect data. “Embedded single-case design” was used as a case study design in the study. There may be more than one sub strata or unit in a single case in embedded single-case design. The present study addresses the bureaucratic structure and functioning at schools. Criterion sampling and maximum variation sampling, methods of purposive sampling, were used in the identification of the study sample. The criterion was defined as working at the school as a principal for at least for five years on the permanent staff. This criterion was determined based on the thought that experienced principals would have increased awareness, knowledge and skills regarding the bureaucratic procedures at schools. A study group composed of a total of 18 school principals from each school type (pre-school (4), primary (4), secondary school (3), general high school (3) and vocational high school (4)) was formed in order to provide maximum variety in the study. Based on study findings, in terms of bureaucracy, educational institutions have unique characteristics such as harsh hierarchical structure, immense paperwork, strict rules, slow pace of procedures, workload, slow pace of procedures, quality of personnel and difficulty of assessment. Bureaucracy is experienced at school in the following areas: student affairs, personnel services, educational services, management affairs and financial affairs. Keywords: school, bureaucracy, school principal

Management of Student Personnel Services in Nigerian Universities through the Application of Information and Communication Technology

This study investigated the application of Information and communications technology (ICT) in the management of student personnel services in north central Nigeria. The study was a descriptive survey. The population of the study comprised 1,294 respondents made up of 763 personnel in federal and 531 personnel in state universities. Out of the population, samples of 448 respondents made up of 281 personnel in federal and 167 personnel in state universities were selected by random sampling technique. The instrument used for data collection was a 28-item questionnaire. Data collected were analyzed using mean, standard deviation and t-test. The findings of the study showed that ICT knowledge can be applied in the areas of accessing results on line, filing of student personal data and communication. It was also revealed that application of ICT can be improved through the training of students and personnel in the use of ICT, provision of ICT facilities and funding of ICT projects in university. It was recommended that the state government should supply the necessary ICT equipment to all adult literacy centers in the state. The state government should also improve the training of adult educators, personnel and learners in the use of ICT through seminar, workshop conference.

Desafíos y Bendiciones

Taking a multiperspective approach, seven Latina students, two student services personnel, and one mental health service provider are interviewed to gain different stakeholder perspectives regarding Latina first-generation college educational and coping experiences. Familial involvement and connections with family, peers, and university personnel are critical to the educational coping of Latina first-generation college students. The students provide consejos for other Latina first-generation students to navigate college successfully. Practice implications and directives for future research are provided.

The Preparedness of the Radiologic Technology Program of Davao Doctors College for PACUCOA Accreditation: Basis for an Accreditation Development Plan

This study aimed to determine the preparedness of the Radiologic Technology Program of Davao Doctors College for PACUCOA Accreditation. The independent variables were social position and executive leadership of the Davao Doctors College. The dependent variable was the preparedness of the RadiologiC Technology Program for PACUCOA accreditation in the following nine areas. namely: Purposes and Objectives. Faculty. Instruction. Libra/Y. Laboratories. Physical Plant and Facilities. Student Personnel Services, Social Orientation and Community Involvement, and Organization and Administration. The study employed the descriptive correlational research design There was 110 significant difference in the ralings of the students and faculty in the following areas: Purposes and Objectives. Instruction. Library. Laboratories. Physical Plant and Facilities. Student Personnel Services. and Social Orientation and Community Involvement. These seven areas were rated very good by both groups of respondents. However. there was a statistically significant difference in the ratings of students and faculty in the areas of Faculty and Organization and Administration. Students ' ratings were noliceably higher than those given by the faculty. Nevertheless. these two areas were rated as velY good by both groups of respondents. Both students and faCUlty rated executive leadership as velY good. However. they differed in the ratings for social position. The students rated it very good while the faculty rated it only as good. There was a statistically significant relationship. though only to a moderate extent. between the preparedness of the Radiologic Technology Program for PACUCOA accreditation and social position and executive leadership_ The implementation of quality assurance at DDC strengthened the preparedness of the RT Program for accreditation based on the criteria set by PA CUCOA. The student respondents have a significantly greater appreciation of the provisions for Faculty, Organization and Administration areas Moreover. this preparedness is further strengthened by the position of the College in terms of its local and internafional consortia mechanisms and support of ils alumni and friends. great confidence on the executive leadership, a confirmation of the success jill implementation of quality assurance in the school as evidence by the high passing percentage of the in the board examination. Keywords: Accreditation, Radiologic Technology

Marital status and gender factors in undergraduates' level of familiarity with student personnel services: Implications for counselling

The researcher used a purposive sampling technique to reach 272 undergraduates of University of Ilorin in order to find their levels of familiarity with certain student personnel services terms. Another purpose was to find out if significant differences existed among the students on the basis of their marital status and gender. The findings indicated that the majority of the groups into which the sample was classified were more familiar with the term Student Affairs than with the term Student Personnel Services, the more globally used term. Furthermore, a statistically significant difference was found between male and female undergraduates in their level of familiarity with the term Student Personnel. The salient implications of these findings for counselling were highlighted. The Nigerian Journal of Guidance and Counselling Vol. 8 (1) 2002: pp. 15-28

It's Not Just a Job Anymore: The Influence of Cultural Change on Student Services Staff in a Community College

Today’s colleges and universities operate in a complex environment characterized by rapid and unrelenting change, and nowhere do the challenges inherent in change more directly impact students than in the delivery of student services. The need to integrate new models of service delivery, data-driven approaches to enrollment management, greater accountability for student success, stronger emphasis on customer service, and provision of “anytime, anyplace” services through technology are readily evident. Yet, many institutions are finding that their internal cultures are unreceptive, even hostile, toward adopting needed changes. This qualitative case study focusing on a 4- year purposeful change initiative at a community college was conducted to provide higher educational leaders with a more comprehensive and nuanced understanding of the influence of cultural change on student services staff. The results of this study indicated that student services staff constituted a distinct subculture that perceived, experienced, responded to, and influenced planned change differently from other subcultural groups. Specifically, student services staff more demonstrably supported the purpose of the change initiative; identified empowerment, inclusion and involvement in college decision-making, and improved lines of communication as the most important impacts of the change process; and expressed strong confidence regarding the sustainability of the changes that had occurred. Student services staff also indicated that they found greater meaning and developed stronger commitment to their work as a result of the change process. As a result of these findings, implications and strategies that may be helpful in designing and implementing a successful planned change initiative involving student services personnel are presented.

It's Not Just a Job Anymore: The Influence of Cultural Change on Student Services Staff in a Community College

Today’s colleges and universities operate in a complex environment characterized by rapid and unrelenting change, and nowhere do the challenges inherent in change more directly impact students than in the delivery of student services. The need to integrate new models of service delivery, data-driven approaches to enrollment management, greater accountability for student success, stronger emphasis on customer service, and provision of “anytime, anyplace” services through technology are readily evident. Yet, many institutions are finding that their internal cultures are unreceptive, even hostile, toward adopting needed changes. This qualitative case study focusing on a 4- year purposeful change initiative at a community college was conducted to provide higher educational leaders with a more comprehensive and nuanced understanding of the influence of cultural change on student services staff. The results of this study indicated that student services staff constituted a distinct subculture that perceived, experienced, responded to, and influenced planned change differently from other subcultural groups. Specifically, student services staff more demonstrably supported the purpose of the change initiative; identified empowerment, inclusion and involvement in college decision-making, and improved lines of communication as the most important impacts of the change process; and expressed strong confidence regarding the sustainability of the changes that had occurred. Student services staff also indicated that they found greater meaning and developed stronger commitment to their work as a result of the change process. As a result of these findings, implications and strategies that may be helpful in designing and implementing a successful planned change initiative involving student services personnel are presented.

The role of urban community colleges in educating diverse populations

AbstractThis chapter uses data from the Transfer and Retention of Urban Community College Students project to provide evidence of success among racially diverse students in the Los Angeles Community College District. Through interviews with student services personnel, it also describes the specific efforts that may be responsible for this success. In addition, it provides insight into the current and anticipated effects of severe budget cuts on minority student success initiatives.

Funding Higher Education for Adult Students

AbstractThis chapter is designed to help student services personnel assist adult students to understand and navigate through the financial aid process and to pursue alternative ways of funding their higher education.

Burnout and job satisfaction among student support services personnel

AbstractThis study measured burnout and job satisfaction among Student Support Services personnel (SSSP). In it, the researchers used the Maslach Burnout Inventory (MBI) to measure emotional exhaustion, depersonalization, and personal accomplishment. Job satisfaction was measured using the Job Satisfaction Scale (JSS), which examined intrinsic, organizational, and salary and promotion. The study correlated three components of burnout with the total mean on job satisfaction. Burnout levels were compared to national norms.Two‐hundred fifty individuals were randomly selected from 1,702 SSSP. This yielded 166 usable surveys, for a response rate of 66 percent. Results, using the Spearman rho and rank transformation regression analysis, were significant. Findings disclosed a significant negative relationship between emotional exhaustion and total job satisfaction, a significant positive relationship between personal accomplishment and total job satisfaction, and an overall significant relationship between the three components of burnout and total job satisfaction.

STUDENT SERVICES AT AMERICAN INSTITUTIONS OF HIGHER EDUCATION ACCREDITED BY THE ACCREDITING ASSOCIATION OF BIBLE COLLEGES

This study attempted to determine the types, extent, and quality of student personnel services in colleges and universities accredited by the Accrediting Association of Bible Colleges (AABC). Based upon the findings of the research, four major conclusions were drawn: (1) the chief student affairs officers at AABC schools are highly homogeneous in terms of their gender, ethnicity, and educational histories; (2) the types of student services provided by the institutions are those generally believed to be essential to student services within colleges and universities; (3) the extent of student personnel services at AABC schools was average to extensive; and (4) the quality of student services was self-reported as somewhere between fair to good. Financial aid services and student activities were rated as very good.

Helping Students with Their Disgruntlement and Capacity to Suffer

ABSTRACT Student services personnel seem increasingly to be feeling how difficult it is to work with students that “expect the world” and have little tolerance for obstacles that emerge to getting “it.” In this article, the author suggests a psychological framework for understanding this expectation and discusses how administrators and faculty might position themselves helpfully to students when these students inevitably encounter reality that fails to meet their expectations. The article particularly focuses on dealing with students' disgruntlement and their frustrations with one's colleagues.

The quality of student life: Toward a coherent conceptualization

Under various guises, the concept of the quality of student life (QSL) has received much attention in the higher education literature. Unfortunately, its various uses have in common that they all lack conceptual coherence. In an effort to remedy this situation, and render QSL useful for researchers, administrators and student services personnel, this paper does three things. First, a conceptual framework is used as a means of organizing a wide-ranging review of relevant literatures across several disciplines. Integration of the inferences derived yields a new formal definition of QSL. Next, building on a critique of four theoretical models of QSL, a new ecological formulation is advanced which stresses the need to consider various on- and off-campus contexts if efforts to assess student satisfaction and happiness are to be meaningful. Third, a number of salient methodological issues are examined in light of this formulation. To the extent that these approaches collectively yield a more coherent conceptualization of QSL, it is concluded that the idea of QSL deserves much greater prominence than it now enjoys.

The Trauma Response Team

The authors describe the components of a training program lor student services personnel, as well as the formulation of a “trauma response team.”

A Therapeutic Conceptualization of Adult Children of Alcoholics

This study revealed that problem drinking and an elevated need to control hinder college student ACoAs more than their non-ACoA peers. A multivariate analysis, using the Michigan Alcohol Screening Test (MAST) and Ego Grasping Orientation (EGO) as measures of the dependent variables of problem drinking and control, was used with a college freshman sample. Based on the results, routine problem drinking assessment of ACoAs by student services personnel was suggested. The manifestation of an elevated need to control was thought to range from the popular ACoA styles to the personality disorders. A method for determining an ACoA's place in this range, as well as the implications for psychotherapy, was outlined.

Men and leadership in college student personnel services

AbstractChanging roles present new dilemmas, challenges, and possibilities for the male student services professional.

Educators' perceptions and attitudes toward school counseling and student personnel services: A cultural perspective

This study was designed to survey and compare attitudes and perceptions toward school counseling and student personnel programs as held by educators in the Caribbean. The subjects in the study comprised 275 teachers and administrators employed in public and private junior and senior high schools in Nassau, Bahamas. The statistical tests used to analyze the data were the Kruskal-Wallis one-way analysis of variance and the Friedman two-way analysis for repeated measures. The findings indicate that administrators at all levels expressed significantly more favorable attitudes and perceptions toward counseling and student personnel programs in the schools than teachers. Teachers in the study expressed the following: (a) serious concern regarding the competency of practicing counselors in their schools; (b) a need for clarification of their role and function in the guidance process and a clarification of the counselor's role; and (c) minimum acceptable standards should be established for school counseling positions.