This study examines the impact of online academic tutoring on Ecuadorian students of 5°, 6°, and 7° grades of Educación General Básica (EGB) on English receptive skills. Despite English's importance and integration into Ecuador's education system, language acquisition keeps facing some challenges due to resource limitations and diverse linguistic backgrounds. The research involved 52 students and 57 preservice teachers in an exploratory case study. Statistical data showed how digital education along with online academic tutoring contributed to improvements in the receptive skills of a group of English language students as well as let researchers see the most significant gains in 7th graders. Preservice teachers also developed pedagogically but encountered technical challenges. Findings underscore online tutoring's potential to address educational gaps, highlighting the need for greater investment in digital infrastructure and teacher training. Future research should examine the socio-emotional impact of online tutoring on learners' confidence and well-being.
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