This article reports the results of a biennial student library use survey distributed in Spring 2021 at a large urban research university. Responses reveal library visits were significantly influenced by the COVID-19 pandemic. Patterns of student needs and the impact of library use on academic achievements were explored, including comparisons to previous biennial survey data. There was a negative correlation with students’ GPA and physical library use, and a positive correlation with online library use and GPA. User service librarians, library administrators and academic librarians interested in demonstrating the library value on students’ academic success would benefit from this article.