Managing delivery risks is a critical challenge in modern supply chain management due to the increasing complexity and interdependencies of global supply networks. Existing methods often rely on correlation-based approaches, which fail to uncover the true causes behind delivery delays. This limitation makes it difficult for supply chain managers to identify actionable factors that can mitigate risks effectively. To address these challenges, we propose a novel method that integrates causal discovery with reinforcement learning to identify the root causes of delivery risks. Unlike traditional correlation-based methods, our approach uncovers both the direction and strength of causal relationships between variables, allowing for more accurate identification of the key drivers behind delivery delays. By applying causal strength quantification, we further measure the impact of each factor on delivery performance. Using real-world supply chain data, our results demonstrate that the proposed method reveals hidden causal relationships between factors such as shipping mode, order size, and delivery status. These insights enable supply chain managers to implement more targeted interventions, significantly improving risk mitigation strategies.
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