Ultra-soft narrow-line Seyfert 1s (US-NLSy 1s) are a poorly observed class of active galactic nuclei characterised by significant flux changes and an extreme soft X-ray excess. This peculiar spectral shape represents a golden opportunity to test whether the standard framework commonly adopted for modelling local AGNs is still valid. We thus present the results of the joint XMM-Newton and HST monitoring campaign of the highly accreting US-NLSy RBS,1332. The optical-to-UV spectrum of RBS,1332 exhibits evidence for both a stratified narrow-line region and an ionised outflow that produces absorption troughs over a wide range of velocities (from ∼--1500 km s^-1 to ∼1700 km s^-1) in several high-ionisation transitions (Lyα, N V C IV ). From a spectroscopic point of view, the optical/UV/FUV/X-ray emission of this source is due to the superposition of three distinct components that are best modelled in the context of the two-coronae framework in which the radiation of RBS,1332 can be ascribed to a standard outer disc, a warm Comptonisation region, and a soft coronal continuum. The present dataset is not compatible with a pure relativistic reflection scenario. Finally, the adoption of the novel model reXcor allowed us to determine that the soft X-ray excess in RBS,1332 is dominated by the emission of the optically thick and warm Comptonising medium, and only a marginal contribution is expected from relativistic reflection from a lamppost-like corona.
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