Strategic Knowledge Management Research Articles

Dynamic capabilities and competitiveness: Relationship among industrial policy, structural transformation, and economic growth in Indonesian regional industries

The complex interactions of industrial Policy, structural transformation, economic growth, and competitive strategy within regional industries are examined in this research. Using a dynamic capabilities framework, the study examines the mediating roles of organizational innovation and adaptability in the link between competitiveness and macroeconomic variables. A two-way fixed effects model is used in this study to examine the influence of structural transformation (ST) on Industrial Policy (IP). Using regional data covering the years 2010 to 2022, the research undertaken in this paper explores the dynamics of the Indonesian economy by empirically assessing the consequences of structural change on industrial Policy. In order to establish a comprehensive model that clarifies the mechanisms through which industrial policies and structural shifts impact the development of dynamic capabilities, ultimately influencing competitiveness strategies, this research draws on a large amount of empirical data and integrates insights from seminal works. Our research adds to our knowledge of strategic management in regional industries by providing detailed information on how economic development and policy interventions influence businesses’ ability to adapt and gain a competitive edge. In addition to advancing scholarly discourse, this study offers business executives and politicians valuable insights for managing the intricacies of global economic processes.

Big data analytics and environmental performance: The moderating role of internationalization

This study investigates the influence of big data analytics on environmental performance in the context of US Fortune 500 listed internationalizing companies from 2010 to 2021. Grounded in organizational learning theory, our results highlight BDA's positive impact, enabling firms to adapt and enhance environmental practices throughdata-driven insights. Furthermore, the study reveals the moderating role of internationalization, emphasizing the strategic management of knowledge and engagement with diverse stakeholders as pivotal factors in enhancing the positive influence of BDA on environmental performance. These findings offer valuable insights for organizations leveraging data analytics to address environmental challenges in the global business landscape.

Enhancing Green Process Innovation Performance: The Role of Regenerative Unlearning and Knowledge Base Management

Spanish manufacturing companies are urged to adopt greener practices to mitigate their environmental footprint. However, they often lack the knowledge to do so. Following a knowledge-based approach, this study analyzes the role of strategic knowledge management in enhancing organizational green performance. It introduces the concept of regenerative unlearning, defining it as the result of an organizational change that has consequences at the organizational level. Specifically, it tests the direct influence of regenerative unlearning on green process innovation performance and its indirect influence through knowledge breadth and depth. By analyzing 310 Spanish medium-sized manufacturing companies, results show that updating and managing the knowledge base positively impacts the company's green process innovation performance. This implies that leveraging regenerative unlearning as part of companies’ knowledge management strategy is part of the solution to achieving ecological efficiency in the manufacturing industry. Finally, actionable recommendations for industry leaders to improve their green performance are provided.

A comprehensive framework for strategic knowledge management in civil service organisations of Mauritius

The acquisition and utilisation of knowledge possessed by employees within an organisation, particularly in the context of the Civil Service, can be a crucial asset in achieving the organization's continuous business goals and objectives. This study investigates the methods and implementation of Knowledge Management (KM) in the public service Organisations of Mauritius. The objective is to identify the attributes that contribute to the effectiveness of knowledge management (KM) and address significant obstacles in the KM process. The objective of this study is to increase awareness of Knowledge Management (KM) as a feasible option for enhancing the efficiency of civil service organisations. The study results imply that knowledge management in civil service organisations is still in its nascent phase, indicating a significant need for advancement in the whole knowledge management process. This study examines the present condition of knowledge management in the civil service organisations of Mauritius. The study primarily aimed to collect empirical data on the subjective impressions, attitudes, and perspectives of the respondents or interviewers regarding the investigated issues. The study use interpretive methodology rather than positive approaches. Nevertheless, this research solely concentrates on the 25 governmental ministries of the Republic of Mauritius. The proposed framework is anticipated to be easily implemented in para-statal entities and government-owned firms, necessitating only minimal adjustments. The objective of this project is to build an empirical basis for the creation of a knowledge management system tailored to the needs of Civil Service Organisations. This study focuses on analysing the mechanisms of Knowledge Management (KM) and their impact on productivity and efficiency in Mauritian Civil Service Organisations.

Strategic turnaround: unraveling the impact of CEO power on firm performance during retrenchment

Purpose This paper aims to investigate the impact of retrenchment strategy on firm performance in the context of Pakistani firms while considering the moderating role of chief executive officer (CEO) power. By examining the influence of CEO duality and CEO share ownership on the relationship, this study contributes to strategic management and corporate governance knowledge within the Pakistani business environment. Design/methodology/approach A quantitative approach was used to analyze the relationship using data from annual financial statements. The sample consisted of 76 companies from the KSE-100 index from the year 2015 to 2020. Random effects regression models were used, along with hierarchical regression to explore the moderating effect of CEO power. Findings The findings demonstrate that the implementation of a retrenchment strategy positively impacts firm performance in Pakistani firms. The study also reveals that CEO power plays a crucial role in strengthening the relationship between retrenchment strategy and firm performance. Moreover, the study highlights the importance of considering the temporal sequence, size and age of firms when examining the impact of CEO power and retrenchment strategy on firm performance. Research limitations/implications The study enhances the understanding of the contingent nature of retrenchment strategies and the influence of CEO power in the Pakistani business context. Practically, the research contributes to strategic management and corporate governance dynamics, facilitating the development of strategies that enhance firm performance and sustainability in Pakistan. Originality/value This research provides original insights by specifically focusing on the Pakistani context and analyzing the interplay between retrenchment strategy, CEO power and firm performance. The study adds to the limited literature on the relationship between retrenchment and performance in the Pakistani business environment. Additionally, it highlights the significance of CEO power as a critical factor in determining the success of retrenchment.

Trends in the knowledge area of organizations in Industry 5.0: perspectives and theoretical references

The field of organizational studies has undergone significant transformations in the 21st century, initially focused on business structure and management to maximize effectiveness and performance. Currently there is talk of Industry 5.0, which seeks to integrate technologies such as the collective network of connected devices, cognitive computing, nanotechnology, robotization, artificial intelligence and digitization of human processes. This research seeks to analyze the trends in knowledge of organizations, through a post-positivist approach based on empirical observation and experimentation to assess the study variable, select contemporary scientific literature, and review legal foundations, using databases of high impact and scientific rigor. The results are oriented by the strategic management of knowledge and intellectual assets, innovation and creativity, technology, and information. It is concluded that these are influenced by the requirements of the environment with a sustainable and sustainable approach, it is imperative to adapt to these trends to maintain a holistic perspective to ensure the permanence in time of organizations in the face of dynamic market changes.

STRATEGIC MANAGEMENT ACCOUNTING INFORMATION, SERVICE QUALITY, AND KNOWLEDGE MANAGEMENT TO COMPANY PERFORMANCE: A LITERATURE REVIEW

The objective of this study is to investigate the influence of Strategic Management Accounting Information, service quality, and Knowledge Management on institutional performance. Through the utilization of a literature review methodology, this research examines the SINTA and Scopus databases, which are valuable sources of Indonesian scholarly publications spanning the last ten years. By systematically organizing the findings, methodologies, and concepts in a chronological manner, this literature review offers a comprehensive overview of the research progress regarding the interplay between strategic management accounting, service quality, knowledge management, and performance. The effective integration of strategic management accounting plays a crucial role in optimizing strategic decision-making, managing resources, and enhancing the quality of healthcare services. Additionally, a focus on service quality variables such as patient safety and operational efficiency creates an environment that supports operational growth and establishes a strong reputation. The synergy among these elements is expected to make a significant contribution to the competitive landscape and the overall advancement of the institution in the future.

Delving into Stakeholders’ Perceptions of the Efficient Transition to the Circular Economy

The importance of knowledge management in facilitating a successful transition to a circular economy through the creation of a circular business model, as a substitute for the conventional linear economic approach, has not been extensively explored. The capacity of a company to coordinate, generate, and disseminate knowledge plays a crucial role in developing environmentally friendly industries and creating new employment opportunities. This article employs a literature review methodology to establish the connection between knowledge management and the shift towards a circular economy. The findings reveal that a company's eco-innovation process relies heavily on strategic knowledge management. Consequently, a comprehensive understanding of the system and self-motivated creativity are crucial components of expertise in creating sustainable circular business models. Hence, companies must consistently enhance their knowledge base to improve business processes, eco-efficiency, and eco-innovation.

Relationship between Strategic Knowledge Management and Self-Management and Organizational

Background: Strategic knowledge management is widely recognized as a pivotal resource for the success of contemporary organizations. Self-management skills of managers are instrumental in fostering an organization’s growth and sustainability in the long run. The present study explores the relationship between strategic knowledge management and self-management and organizational development among managers in Social Security (Tamin-e Ejtemaei) Hospitals in the city of Isfahan.
 Methods: This was a practical, descriptive, and survey-based research with a correlational design, classified as field study. This study was conducted in 2022 on 117 managers of Tamin-e Ejtemae’i hospitals (Dr. Ali Shariati Hospital and Dr. Gharazi Hospital) in the city of Isfahan. Strategic knowledge management was measured using Lopez-Nicholas and Mariano-Cardenas questionnaire, self-management was evaluated through SMSQ questionnaire devised by Houghton and Neck, and organizational development was assessed using the Lok and Crawford questionnaire. The collected data underwent analysis using SPSS 26 software and the statistical methods applied Spearman’s rank correlation test, Tukey’s test and significance level was set at 0.05.
 Results: A significant correlation was observed between strategic knowledge management and self-management (P-value = 0.027), strategic knowledge management and organizational development (P-value = 0.000), and between organizational development and self-management (P-value = 0.000). Regarding organizational development, the highest average score was associated with relationships (a score of 20.5172); for strategic knowledge management, explicit knowledge received the highest average score (a score of 21.2632), and concerning self-management, personal goal setting obtained the highest average score (a score of 20.1810).
 Conclusion: Investing in strategic knowledge management, focusing on intellectual capacities, and increasing managers’ self-management improves performance and organizational development in hospitals.

Mediation of knowledge management processes in enabling strategic HR practices to achieve differentiation and cost-effectiveness

PurposeThis study explores how strategic human resource practices enhance the competitive capability of differentiation and cost-effectiveness by leveraging knowledge resources in Indian IT/software organizations. It examines the mediating effect of knowledge management (KM) processes in the relationship between strategic HR practices, competitive differentiation and cost-effectiveness capabilities.Design/methodology/approachAn online questionnaire survey collected data from 380 knowledge workers in 25 IT/software and consultancy firms. The authors checked data reliability and validity by conducting exploratory factor analysis in SPSS and confirmatory factor analysis in AMOS. The authors evaluated hypotheses using path analysis in structural equational modeling in AMOS.FindingsStrategic HR practices significantly and positively affect KM processes and competitive capabilities-differentiation and cost-efficiency. Both strategic HR practices and KM processes have a closer association with differentiation than cost-effectiveness. Knowledge management processes significantly and positively mediate between strategic HR practices and competitive capabilities. The mediation is more substantial in predicting differentiation than cost-effectiveness.Research limitations/implicationsIt is a cross-sectional study with a constrained capacity to predict accurate causal inferences; The authors call for future studies with longitudinal design and objective measures. Further studies are required to explore the impact of various strategic HR configurations on KMP to understand how different routes stimulate a particular competitive strategy. This conceptual framework can be validated across different industry types and sizes.Practical implicationsThis study provides practical insights to HR and knowledge managers regarding devising HR and KM processes to accomplish the goals of differentiation and cost-effective, competitive strategies. This study highlights that leveraging human capital for effective KM is crucial for gaining a competitive advantage.Originality/valueThe paper adds to the strategic HR and KM literature by exploring the mediating role of KM processes in enabling strategic HR processes to enhance differentiation and cost-effective, competitive strategies. It provides original empirical evidence from knowledge-intensive IT/software consultancies, particularly in India's emerging economy. It indicates the current state of HR practices adopted for optimum utilization of knowledge resources and the importance of differentiation strategy for Indian knowledge-intensive IT/software firms.

Utilising local advantages for community-based tourism development: A research in Ha Giang province

The development of community-based tourism is a significant focus for many countries and regions, with the aim at preserving and harnessing the advantages of traditional cultural values, the environment, and ecosystems. This article presents the findings of a survey involving 165 young entrepreneurs embarking on businesses using the community-based tourism model and 200 tourists who visited and experienced community-based tourism models in Ha Giang province. The research reveals that the most significant challenge in developing the community-based tourism model in Ha Giang province is the complex legal registration procedure, followed by a lack of knowledge in strategic management and financial accounting. Key factors influencing community-based tourism development in Ha Giang province include the appeal of the tourist destination, the active involvement of local residents in community tourism activities, destination accessibility, and the knowledge and skills of the local population. Consequently, the article proposes solutions to promote the development of community-based tourism models in Ha Giang province in the coming time.

Ethical Considerations in Enhancing Quality Performance: A Comprehensive Review of the Role of Employee Empowerment & Involvement, Communication, Knowledge Management and Organisational Culture

The aim of this study is to provide a conceptual model that links several key variables including employee empowerment & involvement and communication of organisational factors (OF), knowledge management (KM) and organisational culture (OC) to enhance quality performance (QP) of Hong Kong watchmaking industry. Literature review was conducted extensively, and the approach employed was conceptualized into a proposed conceptual framework. A conceptual framework was suggested in this paper to enhance QP of Hong Kong watchmaking industry through employee empowerment & involvement and communication of OF, a mediator KM and a moderator OC. The literature review was performed extensively to provide four hypotheses including 1) the OF-KM relationship, 2) the KM-QP relationship, 3) the OF-QP relationship through a mediator KM, and 4) the KM-QP relationship through a moderator OC. More opportunities were provided in this study for researchers to expand further the research in QP of Hong Kong watchmaking industry on the basis of the theories from knowledge-based view and Hofstede’s cultural dimensions in the organisations. The study attempted to explore good employee empowerment & involvement and communication together with strategic KM and OC to enhance QP of Hong Kong watchmaking industry. According to this study, the mediator KM and the moderator OC for the OF-QP relationship can be expected to enhance QP of Hong Kong watchmaking industry. KM mediates the OF-QP relationship whereas OC moderates the OF-QP relationship with existence of the mediator KM. In this connection, the study is significant with both theoretical perspective and practical perspective. A research gap is existed to find out a moderating role of OC in the OF-QP relationship if KM mediates the OF-QP relationship.

Strategic knowledge management: creation, preservation and utilization of intellectual capital

Strategic knowledge management: creation, preservation and utilization of intellectual capital

Knowledge Management Practices and the Evolution of Healthcare Organizations based on a Certification Program

Quality certification programs are internationally recognized processes for externally assessing and improving quality, resolution, and sustainability in healthcare organizations. In these organizations, knowledge is a strategic intangible asset. Concurrently, knowledge management (KM), through its practices and tools, promotes the use of organizational knowledge, and can help transform knowledge into action in the dynamic, systemic, competitive, and demanding environment faced by such organizations. In this context, this study aims to analyze the association between strategic KM practices and the evolution of certified health organizations by measuring the evolution of quality descriptors implemented during participation in the certification program. The research adopts a quantitative approach, with a descriptive-exploratory nature, and follows a cross-sectional design. Presented here are concepts relative to the theme and constructs that support the analysis proposed in this study. For data collection, two instruments were used. The first is related to the evolution of companies participating in a certification program, and the second is a questionnaire designed to identify knowledge management practices developed within the companies. The study was developed in 24 healthcare companies in Brazil that participated in a certification program. The results identify an association between KM practices and the level of evolution of certified healthcare organizations. The companies have in common the incentive to share knowledge in the workplace, as well as providing continuous training opportunities. There is an observed need for organizations to effectively communicate their strategic objectives and develop financial incentives and career development based on knowledge. The results confirm the relationship between KM practices and the evolution of healthcare organizations.

Current State and Future Direction of Digital Knowledge Management in Small and Medium Enterprises

Systematic knowledge management is a decisive competitive advantage. While large companies can successfully implement knowledge management through dedicated people, tools, and processes, this topic poses major challenges for small and medium-sized enterprises. In this paper, we present the results of a qualitative study of knowledge management practices in different small and medium-sized enterprises. The results show that while on the one hand employees are aware of the importance of strategic knowledge management, on the other hand knowledge management is insufficiently implemented in the companies. Further, we also found that the potential of digital knowledge management is currently untapped. Consequently, there is a threat of knowledge loss due to staff turnover against the backdrop of demographic change and changing employment patterns. This likely loss of knowledge threatens the competitiveness and viability of the small and medium sized companies. Based on our findings, the article concludes with actionable recommendations for companies and future research tasks.

Realizing Competitive Advantage Through Leagile Strategy: A Survey of Construction Companies’ Supply Chains in Nairobi-Kenya

There is cost-effective reasoning for designing a leagile supply chain (SC) strategy which refers to the synchronized application of both lean and agile approaches. Leagile strategy has been suitably applicable to manufacturing and has also been adopted by organizations in the optimization of deliveries of prefabricated building projects1,2. Companies equally embrace leagile strategy towards improving their competitiveness and realizing success3. Objective: This paper is an empirical study that examines the Supply Chains of Construction Companies to determine how Leagile Strategy impacts Competitive Advantage. Methodology: From a population of 4,015, stratified and simple random sampling procedure was employed to obtain a sample of 323 construction companies located in Nairobi-Kenya which were surveyed vide a cross-sectional approach. Diagnostic tests were conducted which revealed the reliability and validity of the questionnaire. Using structured questionnaires formulated in a five-point Likert Type scale to collect data, inquiries were directed to 323 respondents who were Supply Chain Managers and Directors or their representatives obtaining response from 260. Analysis of information was done vide Statistical software for social sciences version 22, generating both descriptive and inferential statistics. Correlation, and a linear regression model were used to test the hypothesis. Findings: This study found that leagile strategy influences competitive advantage in the construction companies’ supply chains. The findings further showed that other additional factors besides leagile strategy influence competitive advantage. Conclusion: A major conclusion was drawn that competitive advantage is significantly influenced by leagile strategy in construction companies’ supply chains. It was further concluded that through leagile strategy implementation, construction companies improved their competitiveness, outperformed competitors and alleviate the various problems hindering survival. Furthermore, the study established that besides leagile strategy, there are other factors which are contributing to competitive advantage. Implications: There is an exposition of the existence of a significant influence on competitive advantage by leagile strategy. The finding enhances conceptual understanding on the association between those two variables and increases knowledge in strategic management. There is fresh literature on the fact that leagile strategy vide its attributes such as waste removal, TQM, strategic planning, flexibility, responsiveness, IT systems, economies of scale, etc. impacts on competitive advantage. Additionally, leagile strategy has the capabilities of attaining competitive advantage by reducing costs, differentiating products, enhancing customer service level and shortening the lead times. The study also compliments knowledge concerning methodology in terms of the use of stratified sampling procedure, diagnostic tests which ensure research instrument’s reliability and validity as well as the Statistical software for social sciences version 22 to confirm how leagile strategy influences competitive advantage. Limitations: However, major limitations such as the outbreak of COVID-19 pandemic hindered the smooth data collection process and may have affected the response rate. This study recommends that construction companies should embrace leagile strategy to improve their competitiveness, outperform competitors and survive in the tumultuous business environment. This can be done through the implementation of practices which focus on reducing costs, differentiating products, increasing customer service level and shortening lead times. This research proposes that future studies should be conducted across other multiple industries and sectors using different methodologies from the current study.

The liaison between performance, strategic knowledge management, and lean six sigma. Insights from healthcare organizations

ABSTRACT Knowledge Management is a cornerstone to assisting health organisations in staying competitive and providing high-quality services in today’s constantly evolving scenario. Lean and Six Sigma (LSS) approaches help organisations improve their Quality Performance (QP) by employing more efficient, streamlined, and accurate patient-centric processes. Nonetheless, if these methods are implemented to address a single issue rather than as part of an organisational strategy, they are likely to be ineffective and wasteful. As a result of its focus on human resources, Strategic Knowledge Management (SKM) might serve as a standpoint in ensuring LSS success in health organisations as well as in achieving consistent improvement in QP. Therefore, this study investigates the efficacy of QP improvement methodologies through systematic information sharing at the organisational level.

Assessing the impact of stakeholder pressure and green data analytics on firm's environmental performance – understanding the role of green knowledge management and green technological innovativeness

This research investigates the direct and indirect effects of stakeholder pressure, green data analytics, green knowledge management, green technological innovativeness, and the environmental performance of Indian manufacturers. Data were acquired from 569 manufacturers in India using a survey questionnaire. The study's hypotheses were examined through partial least square structural equation modeling (PLS‐SEM). The findings of the investigation substantially support the notion that stakeholder pressure greatly influences a firm to develop organizational capabilities of green data analytics, green knowledge management, and green technological innovativeness. Interestingly, stakeholder pressure was found to have a significant indirect impact on a firm's environmental performance. Furthermore, the findings show that green data analytics is critical to the firm's capacity to manage green knowledge and innovate greenly. The study has important implications for both theory and practice in the area of strategic knowledge management centered on environmental issues.

Nexus Among Quality Performance, Supplier and Customer Relationship Management: Critical Review on Mediating Role of Knowledge Management

The aim of this study is to provide a conceptual model that links several key variables including supplier relationship management (SRM) and customer relationship management (CRM) of organisational factors (OF) and knowledge management (KM) to enhance quality performance (QP) of Hong Kong watch trade. Literature review was conducted extensively, and the approach employed was conceptualized into a proposed conceptual framework. A conceptual framework was suggested in this paper to enhance QP of Hong Kong watchmaking industry through SRM and CRM of OF, and a mediator KM. The literature review was performed extensively to provide three hypotheses including 1) the OF-KM relationship, 2) the KM-QP relationship, and 3) the OF-QP relationship through the mediator KM. More opportunities were provided in this study for researchers to expand further the research in QP of Hong Kong watchmaking industry on the basis of the theory from knowledge-based view of an organisation. The study attempted to explore good SRM and CRM together with strategic KM to enhance QP of Hong Kong watchmaking industry. The study further supports the importance of the overall determinant of QP of Hong Kong watchmaking industry. According to this study, the mediator KM for the OF-QP relationship can be expected to enhance QP of Hong Kong watchmaking industry since KM mediates the OF-QP relationship. In this connection, the study is significant with both theoretical perspective and practical perspective. A research gap is existed to find out a mediating role of KM in the OF-QP relationship.

Does Financial Literacy Affect Decisions Regarding Gold Investments? Risk Perception, Income, and Financial Behavior of the Surakarta Community

The objective of this study is to examine the impact of financial literacy on individuals' decisionmaking about investments in gold. The significance of financial literacy, financial behavior, income, and risk perception is crucial in the process of making investment decisions. The ongoing investment endeavors serve to raise individuals' awareness regarding future interests and wants. The present study used the partial least squares (PLS) method, with the assistance of the Smart PLS 3.0 software. The study's sample consisted of 100 participants who engaged in gold investments. The findings derived from the conducted research indicate that individuals' decisions to invest in gold are influenced by factors such as financial literacy, financial behavior, income, and risk perception. This research incorporates the Strategic Knowledge Management (SKM) theory, which posits that businesses, from a business standpoint, should allocate resources towards the acquisition and utilization of knowledge. In addition to this, it is imperative to disseminate educational resources to the general public regarding the significance of allocating funds towards gold investments, as gold is widely regarded as a secure and prudent option for long-term financial endeavors.