Strategic Information Systems Research Articles

The dual concept of consumer value in social media brand community: A trust transfer perspective

Companies are increasingly relying on social media brand communities to interact with consumers and achieve business values. Thus, it is essential to understand how companies can extract value from consumers in social media brand communities. We develop a model clarifying the dual concept of consumer value and illustrating how consumer-perceived value can be transformed into consumer-generated value from a trust transfer perspective. Specifically, we identify three types of consumer-perceived value: utilitarian, hedonic, and social. We capture consumer-generated value in terms of purchase intention and social media word of mouth. Using a two-wave survey, our results strongly support the research model. Specifically, the three types of consumer-perceived values positively affect consumer trust in social media brand communities, which in turn leads to trust in brand and in social media and, thereafter, consumers’ subsequent social media word of mouth and purchase intentions. Our study makes several contributions to the strategic information systems literature concerning leveraging social media brand communities into business strategies. Theoretically, our study expands the understanding of the dual concept of consumer value in social media brand communities through the trust transfer theory. Practically, our study delivers insights for companies into how social media brand communities can be used as a strategic tool for achieving business values.

Peran Data Science dan Data Scientist Untuk Mentransformasi Data Dalam Industri 4.0

Technological developments in the era of the industrial revolution 4.0, which places the role of Data Science and Data Scientist as tools to transform data into very important data, plus the need for Data Science and Data Scientist, which is very much needed in the midst of Industry 4.0 and is able to accompany increasingly large digital data in its management. This research aims to find out how big the role of Data Science and Data Scientist in transforming data in industry 4.0. This study uses the Research Area Coverage method because this research has shifted from various fields of science, with a method design with the SISP (Strategic Information System Planning) approach using steps such as data collection, condition analysis and interpretation. The data collection technique in this research is a survey and case study approach which is conditioned by the facts or facts that occur in the field. The results of the study show that the role of Data Science and Data Scientist is very much needed in industry 4.0 to perform very large data processing, with the capabilities and skills possessed by Data Science and Data Scientist being able to accompany digital technology that develops in industry 4.0.

Разработка информационной и программно-аналитической системы «Цифровые стратегии» Российской Федерации (I этап)

The authors, in development of the previous Russian Fund for Basic Research (RFBR) project prepared this article covering goals, objectives and practical implementation of the new RFBR project «Interdisciplinary study of digitalization, computerization, measurement and assessment of the role of science in the development and implementation of political decisions». The article presents the basic ideas, principles and tools for creating the information and software-analytical system «Digital Strategies» of Russia (SDS). It is assumed that it will be temporarily operated on the Internet on the base of the Central Economic and Mathematic Institute website. It is assumed that some interested ministries will be connected to this process. In this context, according to the authors, it would be advisable to raise the question of connecting the SDS to the state-owned automated control system «Governance» in the section of the federal strategic planning information system. The authors show the structure and content of the functional, informational and software-analytical platform of the SDS, as well as the topics of projects and questionnaires. The main regulatory framework for constructing the SDS is the Federal Law No. 72-FZ of June 28, 2014 «On Strategic Planning in the Russian Federation». The authors in their work also relied on relevant decrees of the President of the RF and the Government of the RF relating to the organization of discussions on strategies, forecasts and their subsequent monitoring. On this base, the authors show the stages and main directions of automation of this process and the preparation of the computer software. This work will be carried out for 3 years (2020–2022).

Penyelarasan Strategi Teknologi Informasi dan Strategi Bisnis dalam Kerangka Universitas 4.0 di STT Pagar Alam

Business activities in a company or institution currently have high competition. Companies are not only required to have a business strategy. Along with the development of information technology, companies must also develop an information system strategy based on the business strategy that the company has developed. The purpose of designing business strategies and information systems strategies is to strengthen the strength of competitiveness in the technological era by implementing strategic information systems by considering and aligning business strategies in accordance with the conditions of the strength of the company or college. The use of IT in STT Pagar Alam as a whole has not been implemented but some have been implemented both from the network, the management system, and even to the teaching system already using IT. This study aims to analyze the alignment of information technology and business strategies in STT Pagar Alam using the IT Balanced Scorecard framework. The results of the analysis of this study stated that the initial step in designing the IT Balanced Scorecard at STT Pagar Alam is to align the vision, mission, and strategy of a tertiary institution. Determined objectives to determine the strategic size of each strategic goal. The results of this study are that the use of IT in STT Pagar Alam as a whole has not been implemented and produced a strategic map that is classified from four perspectives in the IT Balanced Scorecard associated with IT strategy. Keywords : Analysis, IT strategy, IT Balanced Scorecard.Â

Business Architecture Model in Strategic Information System Management for Effective Railway Supply Chain Perspective

Business Architecture Model in Strategic Information System Management for Effective Railway Supply Chain Perspective

Strategy Planning for Rice Seed Producer’s Information System Using Anita Cassidy Method

Strategic planning of information systems on seed producers is an action that needs to be taken in order to maintain and make the business grow faster. However, such information system usually been created through the system development life cycle (SDLC) or other methods that appropriate for business. This study used Anita Cassidy method for strategic planning of rice seed producer’s information systems in XYZ Ltd., as case study. The following stages has been done, i.e. visioning, analysis, direction, and recommendations. The final results of the stages carried out recommend business applications that can be implemented, namely: Rice seed certification information systems, E-Commerce of Rice Seeds, Rice Type Determination Applications, Irrigation Control Applications, Paddy Pest Resolution Applications, Rice Growth Monitoring Applications, Personnel Information Systems, Payroll Information System, Procurement Information System, Financial Information System.
 Keywords: Information Systems, Information Systems Strategic Planning, Anita Cassidy Method

Perencanaan Stategis Sistem Informasi Administrasi di SLBN Nunumeu SoE Menggunakan Metode Ward and Peppard

Special education school is a school established by the government with a special concept for Children with Special Needs. In carrying out activities, there is an Administration section which is an important part of the process of activities at school, but there are obstacles, namely not being well systemed so that it creates difficulties in operating. In building a good system, it is necessary to have a Strategic Information System planning in advance, therefore this research was conducted. This research was conducted using the Ward and Peppard method and using the SWOT, Value Chain, and MCFarland Strategy analysis methods, with qualitative research methods, then providing output in the form of proposed applications to be considered in future application development in order to facilitate all activities in the administrative section of SLBN Nunumeu.

Strategic Information System for Decision Making in Railway Supply Chain Management

Strategic Information System for Decision Making in Railway Supply Chain Management

How Managers Use Information Systems for Strategy Implementation in Agritourism SMEs

Agritourism is long established and the interest in diversification of agricultural enterprises into tourism has increased. However, many challenges have emerged regarding the lack of appropriate skills, strategic planning, Information Systems (IS), as well as increased costs in production processes. In Greece, the contribution of agritourism to economic growth has increased in the last decade, but the relationship between the agricultural sector and agritourism is a reason for certain people having largely taken advantage from the development of tourism in a specific area. Greek businesses operating in the agritourism sector are seeking long-term sustainability. However, they lack strategic planning and effective use of IS. As the strategic implementation of Information Technology (IT) in Small Medium Enterprises (SMEs) in the agritourism sector is under-researched, this paper aims to investigate how the process of Strategic Information Systems Planning (SISP) affects the success of Greek SMEs in the agritourism industry. IS executives completed the survey and ANOVA analysis was used for data analysis. The findings of the paper indicate that IS executives do not focus on the analysis of the external environment and the evaluation of opportunities for IS development. In addition, the lack of formulation of the IT strategy creates inefficient and unsuccessful IT projects.

A model for dynamic alliance networks

Business networks are now becoming increasingly important in the business environment. Their nature is also changing because of the increasing complexity of the business environment, which now not only calls for exchange of resources but also to create new knowledge to address emerging issues and improve the products and services of network partners. Developing new knowledge often calls for changes in network membership, and in changes the way the network operates. In many cases, specialized knowledge is transient in nature; it is often required quickly and hence needs to be quickly developed. The result is that business networks are becoming increasingly dynamic in nature as they require to continually adapt to changes in the business environment often by change of membership and what members do. There are, however, many ways to organize a business network. This paper describes a study of a large number of business network arrangements found in practice. The paper then identifies common characteristics of networks and develops a model that can be used to classify business networks in terms of these characteristics. The model defines levels that distinguish between organizational and operational levels now increasingly used in creative organizations. The levels are defined in terms of common characteristics that include governance, collaboration, knowledge, and privacy. The paper then describes ways to model networks in terms of the common characteristics and verified implementation of the model. Businesses wishing to set up a business network can describe it in these characteristics and convert it to a computer support system. It shows how to organize networks where strategic planning, team management, information and knowledge systems, and CoDesign can be combined in flexible ways to meet emerging needs.

PENGGUNAAN INFORMASI KINERJA STRATEJIK DALAM PENGAMBILAN KEPUTUSAN IMPLEMENTASI DAN PENILAIAN STRATEGI PADA ORGANISASI SEKTOR PUBLIK

This study investigates the role of strategic performance measures (SPM) and information system (IS) limitations in strategic decision-making and their impact on public organizational performance. Based on 180 survey responses from senior official across Yogyakarta public organizations, the study found some evidences. First, SPM of efficiency and effectiveness are positively associated with organizational performance, whereas IS limitations did not. Second, SPM of efficiency is positively associated with both strategy implementation and strategy assessment decisions, but effectiveness is only significant with strategy implementation not for strategy assessment decisions. Third, data limitations are not significantly associated with either strategy implementation or strategy assessment decisions. Finally, SPM information use for strategy implementation and strategy assessment decisions have no significant with organizational performance. Keyword: Organizational performance, Strategic Performance Measurement (SPM), Information system/data limitations, Strategic implementation decision-making, Strategic assessment decision-making, local government.

Data as an Intrinsic Asset Component in Data Supply Web Model – An Exploration

Information has contributed to the growth of many new business models. Organisations are now sitting on a pile of information, trying to make sense of it and extract valuable insights from it. The objective of the current study is to contemplate the necessity of treating information as an asset and discusses the challenges of presenting it on the balance sheet. The present organizational climate demands big data driven decisions without veracity and approximations, making the role of accurate data, more crucial. More accurate the data is, more leverage it would earn, hence accurate data will be of more value when compared to data with lesser accuracy. This article makes a humble attempt to iterate on the need of quantifying the value of data based on their accuracy. The article is an opinion paper that weaves around the philosophies of accounting, data science and tries to mimic the value web model from management science, for understanding the methods of quantifying the data. A thorough review of the literature and existing regulatory framework is done to derive the insights for the article. The paper helps Chief Information Officers, Chief Financial Officers and Chief Technical Officers to understand and value the information used in the business however does not restrict itself to the strategic information systems vested with these apex authorities. The paper believes that the value for data is generated from the moment it enters into the information systems or the manual records maintained and gets enriched with each and every additional transaction. Once a value is attached, the policies to manage and govern the information would automatically fall in place.

Learning from Returned Products in a Closed Loop Supply Chain: A Systematic Literature Review

Product returns are a source of valuable information that can be used by firms and supply chains to improve products, services, and decision making. However, firms are struggling to maximize the value of this information, and the extant scholarly literature is scattered among various research streams. Using a systematic literature review, the state-of-the-art of product returns informational value research and limitations in the current body of work were examined and future directions for research suggested. Three types of informational value were identified, namely operational information, product related information, and customer-related information, along with four value-creating factors, namely strategic information system (IS) decisions, organizational learning, information sharing, and technological solutions. Implications for practitioners are discussed. Lastly, the limitations are discussed, along with recommendations and directions for future research work.

Regional income management information system with Enterprise Architecture Planning Approach (EAP): a case study in BPKPD Klungkung Regency

Financial and Revenue Management Agency (BPKPD) Klungkung is a type of agency that carries out financial support functions to assist the Regent of Klungkung in administering regional autonomy. Although the regional revenue is in considerable amount, BPKPD Klungkung has no guidance in developing a regional revenue management information system in Klungkung. Thus, a good, efficient, effective, and accountable local revenue management procedure becomes essential. One of the options is to employ information systems and information technology (SI/IT) through the implementation of applications in various organizational functions. Enterprise Architecture Planning (EAP) is a method or frame of reference in building an information architecture that focuses on business needs that consist of data architecture, applications, and technology as well as the implementation plan of architecture created to support business activities to achieve the organization objectives. The result of the research using EAP showed that data architecture methodology was first to be defined so as to produce 19 data entities, defining the application architecture and technology. Based on application portfolio, there were 6 key operational applications 2 strategic applications, 2 high potential applications, and 1 supporting application displayed. It was expected that the regional revenue of Klungkung will be optimized through the strategic information system planning using EAP.

Re‐examining strategic and developmental implications of e‐Choupal, India

Abstracte‐Choupal is an ICT‐enabled intervention in rural India, providing agriculture‐related information and services to farmers. Widely acclaimed as a Bottom‐of‐Pyramid (BoP)intervention, e‐Choupal is known for successfully demonstrating sustainable deployment of ICTs for strengthening agricultural market linkages. Much of the popular understanding about e‐Choupal is based on case studies documenting use of Internet in rural India, developing markets for BoP, rural entrepreneurship and corporate social responsibility. However, recent empirical research put forth interesting insights on intermediating role of ICTs and impact of e‐Choupal. This paper integrates these two sets of literature using a strategic information systems perspective to draw insights for policy makers and practitioners. The dominant narrative projects e‐Choupal as almost altruistic endeavor to empower farmers to overcome contextual constraints such as fragmented farms, exploitative middlemen, poor productivity and limited market linkages. It underplays the strong business imperative for the agri‐business firm to invest in e‐Choupal to address distortions and uncertainty in price and quality during procurement of agricultural commodities. Strategically, the company gained much from integrated supply chain, lower transaction costs, increased sourcing efficiency and product differentiation. But, development outcomes in terms of farmers' empowerment and increasing the overall competitiveness of Indian agriculture have been limited.

Application of Strategic Management Information System (SMIS) in the Ministry of Interior, UAE: Issues and Challenges

The purpose of this paper is to present and describe SMIS implementation challenges or problems as well as identifying the key issues to achieve successful implementation. Moreover, this research seeks to explain the implementation effects and consequences which impact the organization and its processes. We investigate the key challenges faced for implementing SMIS in the Ministry of Interior, UAE. Quantitative methodology used and structured questionnaire was imployed.150 respondents were participated in this study and data was analyzed by using SPSS V.19. The findings show that budgetary, infrastructural and human resource capabilities have significant impact on the performance of SMIS. It is recommended to invest in technology development and taking initiatives to enhance skill of employee. Increase awareness at every level of the management, from the grass root level should be practiced as to make all aware that such a strategic management information system exists in the ministry of interior. Better regulatory observation needed to be adhered to monitor the information system and adhere to compliance issues. Training facilities by both in house and external trainers required on the latest software and application of strategic management information system.

Perencanaan Strategis Sistem Informasi Pada Universitas XYZ Menggunakan Metode Ward and Peppard

The implementation of Information Systems (SI) and Information Technology (IT) has the aim that the performance of the University is fully effective and efficient. Information System Strategic Planning carried out by the implementation of SI and IT can provide results that are appropriate and meet the targets of XYZ University, a University that requires the effective application of IS / IT in order to improve efficiency and Human Resources that produce at XYZ University in full. By carrying out Information Systems Strategic Planning using Ward and Peppard methods can provide the results of an effective Strategic Information System Planning (ISSP) to assist the performance process at XYZ University

Enterprise Architecture Planning Using TOGAF-ADM at Scoob Telur Company

Scoob Telur is a company that operates in the distribution of eggs in the Province of East Java, especially in the capital city of Surabaya. Unfortunately, business processes ranging from sales, expenses and report generation are still not supported by the use of IS / IT and the absence of strategic information systems planning or mature enterprise architecture. Besides, based on the results of observations and interviews, it was found that there is no information system that can manage financial processes systematically and there are no applications that can help the company's business processes. Based on these, an information system and information technology are needed that can be used to manage the financial process and also control and monitor the company so that it can advance the performance and service of the Scoob Telur company. Enterprise architecture design uses TOGAF ADM, which is a detailed framework used to design, evaluate and build architecture enterprise. The results of this research provide a design that determines business architecture, data architecture, application architecture, technology architecture, and opportunities and solutions and also includes application system design proposals so that it can support business processes as well as making reports that occur on Scoob Telur.

The Relationship Between Strategic Information Systems Planning (SISP) and Facilitators to Achieve Successful Business Outcomes in South Korean Organizations

Strategic Information Systems Planning (SISP) is an important process in the implementation and use of IT systems in today’s dynamic and increasingly digitalized organizations. However, SISP is not a straightforward task, it is a process that covers simultaneous multiple planning issues often in changing environmental and organizational climates. Although SISP has been widely studied, and evaluating the SISP process has matured, theory on SISP facilitators that enable successful outcomes remain sparse. The main objective of this paper is to explore such facilitators and to investigate their relationship and contribution in achieving SISP success. By postal surveying a random sample of managers with SISP experience in South Korean organizations, we modeled the relationship between facilitators of SISP and their outcomes. The study used Structural Equation Modelling to analyze and validate its findings. This study suggests that facilitators positively affect successful SISP through business and IT alignment. It also demonstrates that effective SISP has a positive effect on organizational outcomes by ensuring organizational capabilities and IT infrastructure flexibility. The findings of this study expounding the role of facilitators adds to the theory of SISP and provides a guide to planners and managers responsible for information systems.

Augmented reality and CMMS as mechanisms to increase productivity in smart factories

Augmented reality is one of the technologies that with a high frequency is involved in the theme of Industry 4.0 for its benefits, however, it is applied more frequently in entertainment areas, when it is a tool that allows to show data, pieces, statistics, technical data sheets of industrial equipment thus revolutionizing the manufacturing industry and to another way to show of data in this field. This article shows the exploration of the combination of augmented reality, with a CMMS with the purpose of serving as a strategic information system for decision giving the manufacturing company the concept of intelligent factory in the ecosystem of the industry 4.0. The CMMS is developed first, then the augmented reality application is created and finally the study is done to verify if they are compatible and if the presented information is useful for the company. The contribution of this study is to propose a methodology for the development of a new type of strategic information system 4.0 in which a new way of displaying data (AR) and an information system such as CMMS is mixed.