Construction Stakeholder Management Research Articles

How Responsible Leadership Improves Stakeholder Collective Performance in Construction Projects: The Empirical Research from China

Increasing attention to stakeholders is becoming an important trend in construction project management. This study extends construction project goals beyond traditional iron triangle goals to stakeholder collective performance, responding to the demand of promoting stakeholder management. Researchers collected 231 questionnaires from sources within the Chinese construction industry and conducted empirical analysis. The research uncovers the internal mechanisms of how project managers’ responsible leadership enhances stakeholder performance, complements the mediating mechanism on team members’ psychological cognition, and reveals the important contribution of caring ethical climate in achieving stakeholder collective performance. The findings also provide practical suggestions for enhancing construction stakeholder management from various perspectives.

Fuzzy Evaluation of the Factors Contributing to the Success of External Stakeholder Management in Construction

AbstractThe study focuses on evaluating the factors contributing to the success of external stakeholder management (SM) at the project planning stage from the perspective of developing countries. Q...

Critical success factors for effective internal construction stakeholder management in Nigeria

In developing countries such as Nigeria, Stakeholder Management (SM) practice is weak. The weakness of this practice often inhibits project goals in terms of time and cost overruns, disputes and lack of trust among the stakeholders. This article reports the results of a study on critical factors for successful SM in construction projects in Nigeria, in order to suggest ways to enhance project performance. The study employed a quantitative survey research design, using self-administered questionnaires distributed to construction practitioners (quantity surveyors, architects, engineers, builders and project managers) on construction sites in two selected geo-political zones of Nigeria. The collected data was analysed, using descriptive and inferential statistics. The results indicated that seven critical factors are important to successful SM in the research environment. These include engagement of competent project leaders and team members, effective communication, promoting good relationships, formulating a clear project mission statement, management support, and a good SM strategy which are instructive to improve SM. The study recommends the prioritisation of competency in the selection of project teams, effective relationship management and improved information dissemination during construction as the precursors of successful SM and project performance. Stakeholders must be adequately identified and analysed to ensure that they are competent for the contract and appropriate for the job. Construction practitioners, especially project leaders, could use identified critical success factors (CSFs) as a road map in the development of appropriate solutions for successfully managing stakeholders associated in the Nigerian construction industry.

The critical success factors for stakeholder management in the restoration of built heritage assets in the UK

PurposeBuilt heritage or historic assets (BHAs) constructed in the pre-nineteenth century in the UK are perceived to have certain characteristics which instill cultural significance in them and have seen them become valuable to the economy of the country. The heritage sector makes significant contributions to the UK economy through provision of tourist attractive sites, construction and servicing of heritage assets, heritage conservation, research, and commercial activities carried out within and around heritage assets. These benefits have seen them draw considerable interests from diverse stakeholders within and outside the heritage sector. Hence, a lot of attention is drawn toward restoration of such assets, from stakeholders of different interests, ranging from advocacies for no alteration to complete alteration of the heritage assets. As with construction projects, conflict of interests amongst stakeholders affect the outcome of restoration projects and the purpose of this paper is to examine the critical success factors (CSFs) for managing the stakeholders to achieve the projects’ objectives.Design/methodology/approachThis paper examines the views and experiences of practitioners in the heritage sector who have been involved with BHA restoration projects. A total of 32 CSFs for stakeholder management, obtained through rigorous reviews of literature, were subjected to a severe scrutiny with eight restoration experts to determine the importance of the CSFs in restoration projects. The outcome of the exercise was a modified list of 20 CSFs which were further tested on 52 restoration practitioners in the UK using a structured questionnaire to determine the degree of importance of each of the CSFs in restoration projects and their relationships as perceived by the practitioners.FindingsThe results of the analyses performed on the data show that most of the CSFs were perceived by restoration practitioners as truly critical and vital for successful management of stakeholders in restoration of BHAs. The results also indicate that there is a strong consensus amongst over 50 percent of the practitioners on the rankings of the CSFs.Practical implicationsThe identified CSFs could be used by the restoration practitioners as a “road map” for the development of appropriate solutions for successfully managing stakeholders associated with the promotion and BHAs restoration assets.Originality/valueAlthough CSFs for stakeholder management in construction have been studied by many scholars, no specific research could be identified prior to this study to have been done in defining the CSFs for stakeholder management in restoration projects.

A review of stakeholder management performance attributes in construction projects

Construction stakeholder management (SM) engages a lot of attention in project management research domain and industry. This is because construction SM has attained poor industrial feat in the past decades. Hitherto, there is lack of an elaborative tool to manage SM performance in construction projects. Hence, this review fills the gap by presenting a conceptual model of SM performance attributes comprising performance objectives (POs), success factors (SFs) and performance indicators (PIs) that could be engaged to manage (i.e. benchmark, enhance, monitor, and measure) the performance of construction SM. The outcome will benefit professionals and researchers due to the flexibility of selecting a number of attributes that fit the nature, type and stage of projects in order to ensure effective management. It therefore provides a better means of measuring project success in the industry by objectively and subjectively evaluating the level of stakeholder and organisational satisfaction in construction project delivery.

Application of game model for stakeholder management in construction of ecological corridors: A case study on Yangtze River Basin in China

Disasters experienced by most countries are often caused by ecological crises. A worldwide consensus has been reached that building ecological corridors is the breakthrough solution for the phenomena. Developed countries rely on advanced science and technology and highly active social organizations to achieve remarkable results in ecological management. However, ecological management may not be as successful in developing countries because of the lack of development, imperfect social organizations, inadequate public awareness, and insufficient participation in environment-related issues. Ecological management is influenced by the synergy among governments, business enterprises, and the public. The cooperation issues faced by stakeholders in the construction of ecological corridors on Yangtze river basin in China have been rarely explored, and these issues present barriers to the promotion of ecological corridors. Therefore, this study investigates the significance of building ecological corridors along the Yangtze River Basin in China and analyzes the role of the stakeholders, specifically the local governments and construction companies. The Pareto optimality of the project is determined using a game model to ensure controlled and clean operations. This study proposes from the findings that developing countries should strengthen the cooperation among stakeholders, improve and stabilize the construction mechanisms for building ecological corridors, and increase public participation in the project.

Using structural equation modelling (SEM) to understand the relationships among critical success factors (CSFs) for stakeholder management in construction

PurposeStakeholder management plays a significant role in successfully delivering construction projects. However, being able to carry out effective stakeholder management in construction is contingent upon understanding the interrelationships among critical success factors (CSFs) for stakeholder management in construction and how they are related to project success (PS). This would enable the persons responsible for stakeholder management to know the logical process for addressing the CSFs in order to get stakeholder management right. The understanding of this relationship has not been addressed. The purpose of this paper is to investigate the interrelationships between the CSFs for stakeholder management and PS in construction.Design/methodology/approachFrom an extensive literature review, 23 CSFs for stakeholder management in construction were identified. A conceptual structural equation model (SEM) of the relationships between CSFs was developed (including measurement and structural models) using the groupings of the CSFs for stakeholder management in construction. A questionnaire survey was used to collect data from construction industry practitioners. The data so collected were analysed using SEM in analysis of moment structures (AMOS).FindingsThe SEM analysis of data collected resulted in the best fitting measurement model comprising 16 CSFs as indicators of four latent variables, namely, stakeholder characteristics and project characteristics (SCPC); stakeholder analysis (SA); stakeholder dynamics (SD); and stakeholder engagement/empowerment (SE). Furthermore, it was found that only SE has a direct positive impact on PS. The other three constructs SCPC, SA and understanding SD collectively impact on PS through the construct, SE.Research limitations/implicationsThe research reported in this paper was carried out in the UK; hence, the findings may have portrayed the UK construction professionals’ opinion. However, the theoretical principles on which the research was based are general and similar research could be replicated in different countries whose construction procurement processes and industries are structured like those of the UK or otherwise.Practical implicationsThe main contribution of this study to existing knowledge is an empirical evidence of the interrelationships among the CSFs for stakeholder management in construction through their latent variables which is portrayed in the best fitting structural model showing the relationships between the constructs of CSFs for stakeholder management and PS. This should serve as a guide to construction project management team or responsible professionals for undertaking stakeholder management in construction projects.Originality/valueThe paper contributes to theory by empirically identifying the interrelationships among the CSFs for stakeholder management linking to PS which will serve as a guide to construction professionals.

Managing construction stakeholders for effective project delivery : a case of consultant quantity surveyors

Meeting stakeholders' needs and satisfaction is a primary project success factor in addition to cost, time and quality. Though studies have suggested stakeholders' dissatisfaction with project success, however, there is lack of studies on quantity surveyors' role and management in developing countries in achieving project success. This paper explored and evaluated quantity surveyor's consultant's management approach as part of a broader study aimed at 'Developing sustainable stakeholder management framework for construction projects in Ghana'. Firstly, literature on construction stakeholder management from journals and published dissertations were reviewed. Whilst, GETFund tertiary education projects in Ghana were used as case study for the research. Data was analysed using the stakeholder circle, salience and matrix approaches suggested by scholars and used in similar researches to identify and evaluate key stakeholders role and management. The study confirmed the identification and role of Quantity Surveyors as key stakeholders,though not managed as such by project managers. Project failures was also establish the an effect of stakeholder management absence and recommends the education, consideration of stakeholder management by project managers, keeping Quantity Surveyors well informed, monitored and actively involved in the project planning.

Construction Stakeholder Management20121Edited by Ezekiel Chinyio and Paul Olomolaiye. Construction Stakeholder Management. Chichester: Wiley‐Blackwell 2010. pp. 392, ISBN: 978‐1‐4051‐8098‐6 £69.99

Construction Stakeholder Management20121Edited by Ezekiel Chinyio and Paul Olomolaiye. <i>Construction Stakeholder Management</i>. Chichester: Wiley‐Blackwell 2010. pp. 392, ISBN: 978‐1‐4051‐8098‐6 £69.99

Hierarchical structuring success factors of project stakeholder management in the construction organization

Stakeholder management is essential for project success. Previous studies have explored project stakeholder management process and the success factors while the practice is unsatisfactory. Few have further explored the interrelationships of the success factors, which is obstructive to the in-depth understanding of project stakeholder management. This paper employs interpretative structural modeling (ISM) to develop the hierarchical structure and investigate the interrelationships of these success factors. Moreover, matrice d’impacts croises-multiplication applique a un classemen (MICMAC) analysis is conducted to identify the dependency and driving power of the success factors. ISM, as well as MICMAC analysis, provides a useful tool for practitioners to understand success factors for stakeholder management in construction. This study discovered that 6 factors among 16 factors have a weak dependent power but a strong driving power while 6 factors have a strong dependent power but a weak driving power. Managing stakeholders with social responsibility, keeping and promoting a good relationship, and communicating with and engaging stakeholder properly and frequently have been found to have the highest dependence on the other factors and have been placed on the top level of the hierarchical structure. The results facilitate the managers to gain an in-depth understanding of project stakeholder management and pay due attention to achieve the success. It can also be generalized to provide good references for investigation of success factors for project stakeholder management in other countries. Key words: Stakeholder management, project organization, success factors, interpretative structural modeling (ISM), matrice d’impacts croises-multiplication applique a un classemen (MICMAC) analysis, China.

Stakeholder management in construction: An empirical study to address research gaps in previous studies

This paper concentrates on identifying gaps in the scope of previous studies on stakeholder management, and starting to address those gaps by conducting an empirical study. To complete these research objectives, literature review, interviews, questionnaire survey, and a case study were used in this study. Four gaps regarding critical success factors, stakeholder management process, methods for stakeholder management and stakeholder relationship management were identified. Based on an empirical study, a framework for effective stakeholder management is proposed, and the application of a Social Network Analysis technique, as a means of determining the influence of stakeholders on decision making, is illustrated and validated by a case study. These findings can serve as initial references towards a more systematic approach for stakeholder management. Since the empirical study was conducted only in Hong Kong and Australia, further studies should be conducted in other regions to validate and compare with the finding in this paper.

Construction Stakeholder Management

Construction Stakeholder Management

Construction Stakeholder Management

Construction Stakeholder Management Ezekiel Chiniyo and Paul Olomolaiye (eds), Wiley-Blackwell: Chichester, UK 2010, i-xxiv 1-392 pp, ISBN 978-1-4051-8098-6 (hardback)