Stakeholder Classification Research Articles

Local government implementation of health sector minimum standards policy: a stakeholder analysis

Purpose: This study aims to analyze the roles and positions of stakeholders in health-sector minimum service standards policy implementation (HS-MSSPI) in Wonosobo based on stakeholders' interests, authority, attitudes, influence, and involvement. Methods: This research is a descriptive qualitative study. The stages in this research are stakeholder identification, data collection through in-depth interviews, data analysis based on the stakeholder classifi- cation approach and stakeholder mapping theory. Results: The results of stakeholder classification show that decision-makers consist of the Regency Legislative Council, Regency Secretariat, Agency for Regional Development, and Health Office. Providers comprise the Health Office, Public Health Center, and Health Cadres, while Representatives comprise the Sub-District Govern- ment, Village Government, and Family Welfare Guidance (PKK) Cadres. Stakeholder mapping results show that there are two types of positions in the decision-maker category: savior and time bomb. In the provider category, there are three positions - savior, friend, and sleeping giant. At the same time, all representatives are in the friend position. Conclusion: It appears that stakeholders involved in the implementation of the HS-MSSPI in Wonosobo have not utilized their full authority to provide support and involvement. Perhaps there is room for improvement in terms of stakeholder engagement and collaboration to ensure the program's success.

Assessing the importance of stakeholder analysis in utilizing homegarden (pekarangan) agrotourism in East Java, Indonesia

The management of homegarden (pekarangan) agrotourism in Banyuwangi involves stakeholders from various part. However, existing stakeholders are still not properly managed, and there are no rules that regulate the interaction and role of each stakeholder. This study aimed to map and analyze the stakeholders involved in the homegarden-based agrotourism program in the Banyuwangi Regency. Some of the methods used in this study are stakeholder identification, stakeholder classification, and the relationship between stakeholders. The results showed that the stakeholders involved consisted of three groups: local government groups (tourism offices, agricultural offices, and village governments), community groups (pokdarwis, farmer groups, and communities), and private groups (associations of tourism actors and tourism/private business actors). The stakeholders included in quadrant 1 (key players) are the Tourism Office, Agriculture Office, Village Tourism Awareness Group (Kelompok Sadar Wisata/Pokdarwis), and Village Government. Quadrant 2 (subject) consisted of farmer groups and communities located around the tourist area. Quadrant 3 (Context Setter) consisted of an association between tourist actors and business/private owners, and Quadrant 4 (Crowd) consisted of universities and Regional Development Planning Board (Badan Perencanaan Pembangunan Daerah/Bappeda). The relationship between stakeholder groups involved in the development of homegarden agrotourism in Banyuwangi can be seen through operational activities in the field and official documents that regulate this relationship. Relationships between stakeholders are grouped into three groups: communication, coordination, and cooperation.

Functional Conflicts in Tourist Coastal Resort Cities with Special Spa Status in Poland. The Stakeholder Approach

This study aims to identify and analyse the potential conflicts of tourism, resort and residents’ functions based on coastal resort cities of the highest importance in Poland (Sopot, Ustka, Kołobrzeg, Świnoujście). Coastal health resorts are specific urban units where tourist and resort functions provided under high environmental restrictions dominate the primary urban function typically focused on social and resident matters. Coastal resort cities attract tourists heavily. Hence, such cities must deal with varied stakeholder expectations. This may lead to conflicts in sustainable urban development.
 The analysis considers the stakeholder perspective regarding the occurrence of various conflicts. Different research methods have been used, including case studies and stakeholder analysis based on the salience model and classifying stakeholders into homogenous groups with the attributes assigned.
 The diverse and often divergent needs of stakeholders in coastal cities require a specific approach to developing such urban units, including stakeholder relationship management. A method used for the resort stakeholder analysis is based on classical stakeholder classification proposed by Mitchel, Agle and Wood (1997).
 The nature of functions performed in resort cities naturally lead to internal and developmental conflicts. However, based on an assessment of attributes assigned their evaluation across key stakeholder groups, the study results show that these conflicts occurred dormant in studied cities.
 The research methods used, an approach taken, and results achieved can be successfully used by decision-makers responsible for urban development to identify and manage potential conflicts deriving from diversified expectations of urban stakeholders or conflicting urban functions.
 The article is of an international character and might be used to various aspects of city management, as it combines stakeholder management approach with urban development and potential function conflicts.

Stakeholders collaboration management of Rinjani Lombok UNESCO Global Geopark: social capital perspectives

Background: The Executive Board of RLUGGp Management Agency, officially, is the designated technical organizer for Lombok Rinjani Geopark, established by the Governor of West Nusa Tenggara. However, in reality, it needs more authority to manage the Lombok Rinjani Geopark area. The Executive Board of RLUGGp Management office can only fulfill its functions with jurisdictional control over regional management. Purpose: This research aims to investigate the forms of collaboration among the actors involved in managing Geopark Rinjani Lombok. Methods: It is a qualitative and explorative case study, with data collection through In-depth interviews, participatory observations, and document analysis. Results: Stakeholder classification according to geopark management: (1) stakeholders based on their connection to the areas within the delineation of Geopark Rinjani Lombok; (2) stakeholders based on their hierarchical position within the government structure; (3) stakeholders who are part of the internal staffs of Geopark Rinjani Lombok Management Board; and (4) stakeholders supporting the management of Geopark Rinjani Lombok. The voluntary formation of interpersonal connections and the cultivation of trust among stakeholders, who are social actors within a social system, serve as the foundation for collaboration, coordination, and communication. Conclusion: Communities are pivotal in the successful execution of diverse development programs within Rinjani Lombok Geopark. Additionally, the Rinjani Geopark Youth Forum (RGYF) serves as the most substantial additional force in the execution of all programs. Implications: The dissatisfaction of each actor will hinder the achievement of the program objectives. Effective managerial communication should be practiced by a leader with authority and a significant role in the management of Geopark Rinjani Lombok.

Unsupervised machine learning for project stakeholder classification: Benefits and limitations

The literature has shown that an accurate classification of project stakeholders allows for more comprehensive planning of their management strategies. The most used classification methods have limitations stemming from using a small number of stakeholder attributes thus returning high-level and imprecise classification results. This work investigates the potential benefits and limitations of adopting unsupervised machine learning clustering as an alternative method to automatically recognize stakeholder groups. The paper demonstrates the application of a PAM algorithm for project stakeholder classification, employing qualitative and quantitative data collected from a real project in an IT Italian company. The results show that the use of unsupervised clustering leads to a more granular and detailed stakeholder grouping that enables the design of better refined and customized stakeholder management strategies. Furthermore, the results of the paper demonstrate that the use of this methodology, when data is taken from a structured dataset, reduces the degree of subjectivity in classification, promoting a data-driven approach to project stakeholder management.

ПІДХОДИ ДО КЛАСИФІКАЦІЇ СТЕЙКХОЛДЕРІВ ДЕВЕЛОПЕРСЬКИХ ПРОЄКТІВ

The article is devoted to consideration of approaches to classification of stakeholders in real estate development projects. It is noted that real estate development is a new modern concept of real estate development, which is associated with both the creation of new facilities and an increase in the market value of existing ones. It is substantiated that development projects, unlike other investment projects, are distinguished by their characteristic features which make them the most complex, primarily in terms of attracting stakeholders to participate in these projects. The author studies and analyzes the approaches of various authors to the identification of features of stakeholder classification. The existing classifications are grouped by the attributes underlying them. It is established that the implementation of a development project will be more successful the better the interests of the stakeholders of such a project are taken into account in the course of management. It is substantiated that taking into account the classification of development projects and the classification of stakeholders makes it possible to harmonize the individual characteristics of development projects with the interests of stakeholders and provides new opportunities for development in the process of implementing development projects in the modern context of interaction with stakeholders. Having studied various approaches to the classification of stakeholders, it was found that it is possible to establish a link between such a classification and the classification of development projects based on the attribute approach. The list of attributes used in the systematization of stakeholder classifications includes such attributes as: presence and compatibility of relations, relation and necessity, functionality and responsibility, power and legitimacy. The proposed approach greatly simplifies the identification of stakeholders in a development project and allows to increase the efficiency of all participants in the processes of strategic planning, project management and determining the effectiveness of investments.

Analisis Stakeholder Dalam Penyusunan RPJMG Gampong Dayah Di Kabupaten Pidie

In order to achieve the development goals of Gampong Dayah, it is necessary to develop the active role of all stakeholders involved in the preparation of the RPJMG as a planning document for the development of Gampong Dayah. Stakeholder classification or categorization is used to understand the interests and influence of each party involved, and how this can support or threaten the performance of a gampong governance. Stakeholder categorization analysis was carried out using an influence and interest matrix. Data was collected using a questionnaire to be distributed to respondents who were determined intentionally (purposive sampling). Based on the mapping in the influence and interest matrix, stakeholders in the process of preparing the RPJM in Gampong Dayah Village in Batee District can be categorized into 1). Key players, namely Keuchik, Sekdes, TPG, Village and District Facilitators. 2) Context Setter, namely DPMG. 3) Subjects are General Chair, Government Chair, Development Chair and Community Elements. And 4) Crowd, namely TA, Head of PKK, Religious Leaders and Bappeda.

A neuro-fuzzy inference system for stakeholder classification

A neuro-fuzzy inference system for stakeholder classification

Football fans and stakeholder theory – A qualitative approach to classifying fans in Germany

PurposePublic debates and scholarly literature on football fandom are often characterised by generalisation and lacking differentiation. The changing ethnography of fans, affected by the rapid commercialisation and internationalisation of the game, reinforces the demand for contemporary classification criteria and fan typologies that take the complexity and heterogeneity of fans into account and draw a more differentiated picture of fans and sub-groups.Design/methodology/approachBased on the grounded theory methodology and a systematic literature review on stakeholder theory, stakeholder classification criteria and football fandom, the authors conduct and analyse 14 semi-structured expert interviews with fan managers employed by German professional football clubs. Building on the analysis, the authors identify, present and discuss ten contemporary criteria and five corresponding typologies for the classification of football fans.FindingsThe grounded theory analysis suggests that football fans can be characterised according to ten classification criteria. Building on the analysis, the authors derive five fan typologies that differ in their characteristics along the continua of the identified criteria. Typologies comprise (1) active fans, (2) consuming fans, (3) event fans, (4) corporate fans and (5) passive followers.Originality/valueThe paper enlarges prior knowledge on the behavioural and attitudinal characteristics of fans as individuals and adds knowledge regarding relationships within fan groups, and regarding formal and non-formal relations between fans and clubs. The results provide scholars with a framework for further scientific investigation and practitioners with a concept for a more sophisticated and differentiated approach to managing fan relations.

Circular Business Ecosystem Innovation: A guide for mapping stakeholders, capturing values, and finding new opportunities

The transition towards Circular Economy (CE) is strongly linked to collaborative relationships between stakeholders, whose main goal is to create and capture differential values. However, the literature is not clear about who these stakeholders are, how they are connected and what kind of values they share. Thus, this paper proposes a guide for mapping stakeholders, capturing circular values and finding new CE implementation opportunities. To achieve this goal, we used an iterative approach comprising a literature review to identify the circular captured values, fuzzy cognitive map (FCM) application to assess the relations between captured values and CE principles, as well as multiple case studies to test the applicability and validity of the guide. As results, we obtained a stakeholder classification applied to CE, identified a list of circular values these stakeholders could capture, and proposed a guide that drives the organizations toward identifying new opportunities and solutions for CE implementation. This paper stands out for identifying new opportunities to improve organizational performance towards CE, as well as for providing a systemic view of the business ecosystem, integrating stakeholders in decision-making processes.

A Methodological Approach to Upscale Toward an Agroecology System in EU-LAFSs: The Case of the Parma Bio-District

The increasing interest in bio-districts is part of the debate on the capacity to integrate agri-food systems and territory in order to improve the quality of life in rural communities. Considering the goals of developing and promoting an innovative territorial rural development approach, the bio-district can become a process toward a more sustainable model represented by the agroecological agriculture system. The paper presents a case study of the Parma bio-district through the approach of a Localized Agri Food System (LAFS) to verify whether bio-districts can be a tool for scaling up towards agroecology. Stakeholder classification and analysis are conducted using an influence–interest matrix. We identified four groups of stakeholders in relation to their interests and power to influence the process. In the case of the Parma bio-district the role of local institutions in dialogue with consumers and producers’ associations is crucial for success. We conclude that bio-districts can be a tool for a scaling-up towards agroecology since they can facilitate a synergetic relation between organic and agroecological agriculture, spreading organic agriculture more widely around the local area. However, the involvement of a wide variety of different stakeholders means that governance is a key element in facilitating “cross fertilization” and preventing the process from becoming purely formulaic.

Smart, Remote, and Targeted Health Care Facilitation Through Connected Health: Qualitative Study.

BackgroundSocieties around the world are aging. Widespread aging creates problems for social services and health care practices. In this light, research on connected health (CH) is becoming essential. CH refers to a variety of technological measures that allow health care to be provided remotely with the aim of increasing efficiency, cost-effectiveness, and satisfaction on the part of health care recipients. CH is reshaping health care’s direction to be more proactive, more preventive, and more precisely targeted and, thus, more effective. CH has been demonstrated to have great value in managing and preventing chronic diseases, which create huge burdens on health care and social services. In short, CH provides promising solutions to diseases and social challenges associated with aging populations. However, there are many barriers that need to be overcome before CH can be successfully and widely implemented.ObjectiveThe research question of this study is as follows: How can CH facilitate smart, remote, and targeted health care? The objective is to identify how health care can be managed in more comprehensive ways, such as by providing timely, flexible, accessible, and personalized services to preserve continuity and offer high-quality seamless health care.MethodsA qualitative approach was used based on 60 multistage, semistructured stakeholder interviews.ResultsThe results can be divided into two functions of CH: ecosystem and platform. On the one hand, the interviews enabled the authors to develop a stakeholder classification and interaction diagram. These stakeholders interacted sequentially to provide technology-based content to end users. On the other hand, interviewees reflected on how CH serves as a platform to address remote monitoring and patient self-management. In the Discussion section, three innovation strategies are discussed to reflect the manner in which CH promotes smart, timely, and precise health care.ConclusionsThis study indicates that it is essential to continually revise CH business models, given the ongoing and rapid changes in technology across groups of CH stakeholders. We also found that global trends toward smart, timely, and precise health care shape what individuals expect from products and services, providing firms with unique opportunities for growth.

Formation of the Domestic Dual Studies Pattern and Superposition of Stakeholders – The Case of Ukraine

The article investigates the results of stakeholder analysis applied in the course of design and implementation of a national-level project aimed at Ukrainian dual studies management (DSM) system formation. The concept of dual studies (DS) was introduced and promoted in Ukraine thanks to a launched in 2013 project conducted by the Friedrich-Ebert-Stiftung Office in Ukraine (FES-Ukraine) in cooperation with the Ministry of Education and Science of Ukraine (MES), Ukrainian Marketing Association, a wide range of higher educational establishments (HEEs), employers, their associations and other interested parties. Being a complex project, it required deliberate approach to stakeholder analysis and classification that allowed shaping well-targeted strategies aimed at ensuring the required scope of stakeholders’ engagement. The authors applied the Mendelow’s Matrix of stakeholder classification; offered classification of stakeholders according to the DSM levels (macro or state level; meso or regional and sectoral level; and micro level or the level of HEE-company cooperation); and, in addition, in 2013 (launch of the project) and 2019 (launch of the national experiment of DSM introduction as a result of project activities) the authors conducted superposition of stakeholders in the “impact – engagement” system of coordinates. This approach demonstrated expected vs. caused impact of stakeholders on DSM introduction and their expected/real engagement into DSM system functioning in Ukraine. A superposition interference as of 2013 and 2019 demonstrated differences in the list and functions of stakeholders engaged into Ukrainian DSM system on the initial and current stages of its development. This allowed confirming the hypothesis concerning the impossibility of German DSM management system “import” without its adaptation to the national context.

Stakeholder mapping and disruption scenarios with application to resilience of a container port

Port infrastructure and port operations are highly impacted by disruptive scenarios that stem from several different types of causes, including adverse weather events, economic crises, traffic congestion, and spikes in demand, among others. Port intermodal transportation systems are characterized by high complexity and uncertainty since they serve and impact multiple groups of stakeholders, including exporters, importers, operators, organizations, port workers, port authorities, residents, and others. The influences of the disruptive scenarios combined with the influences of possible conflicting interests among groups of stakeholders make significant impacts to port operations and planning programs. The innovation of this study is that it integrates two existing approaches to resilience analytics addressing the influences of scenarios and stakeholders to priorities: a stakeholder classification approach called stakeholder mapping, and an approach known as scenario-based preferences modeling. The framework that is developed in this paper finds the joint influences of disruptive scenarios and groups of stakeholders to disrupt the importance ranking of initiatives. The results emphasize that the most disruptive scenario to the multiple groups of stakeholders is s1, Traffic Congestion, the least disruptive scenario is s3, High Operation Cost, and the most robust and highly prioritized initiative is x18, Constructing the CIMT marine terminal.

Stakeholder Mapping Analysis Of First 1000 Days Of Life Program In Semarang

There is a gap between the implementation of the first 1000 days of life Program on the Implementation Guidelines in Semarang City, among others health workers are not well informed about the program, there is no specific structure in the implementation of first 1000 days of life program in Semarang City in accordance with the first 1000 days of life program Implementation Guidelines, and there has not been an integrated step from the Health Department related to the first 1000 days of life program, therefore it is necessary to analyze stakeholder mapping related to its role and function in supporting the 1000HPK program.This research is an observatioal research with qualitative method. Respondents in this study were representatives of stakeholders involved in the 1000HPK Program in Semarang City. In determining the respondents, the researcher uses purposive sampling to assess stakeholder perceptions on the level of influence of power, level of interest, and attitudes of each stakeholder linked to the role of each stakeholder and process indicator of the first 1000 days of life program.The modification group of the stakeholder classification model is as follows: Decision makers include: Regional People's Representative Assembly of Semarang City and BAPPEDA Semarang City, Provider: Health Office of Semarang City, IBI (Indonesian Midwives Association) Semarang City, IDI (Indonesian Doctors Association) Semarang City, Ministry of Religious Affairs Semarang, Education Office of Semarang City, and Academics. Client: PHC, Pregnant Women, Breastfeeding Mothers, Cadre (Dasawisma). Representative: FMM (Forum Masyarakat Madani), Business World, Print Media, Television Media.The results of identification of stakeholders of decision makers and client groups, all states support for the first 1000 days of life Program Process Indicators, but for the provider stakeholders there are groups in the "Time Bomb" position indicating that the stakeholders have not fully supported and directly involved in the first 1000 days of life Program.

A Dynamic Stakeholder Classification and Prioritization Based on Hybrid Rough-fuzzy Method

A Dynamic Stakeholder Classification and Prioritization Based on Hybrid Rough-fuzzy Method

Stakeholder identification and classification: a sustainability marketing perspective

Purpose – This paper aims to review the literature on stakeholder identification and classification related to sustainability marketing from 1998 to 2012 and provides a generalized approach to stakeholder identification and classification in the field of sustainability marketing. Design/methodology/approach – Beginning with brief introductions of the key concepts, the research discusses landmark studies on the subject in detail. The review process then begins by identifying and selecting relevant research papers from various online databases. Finally, 60 research papers are found suitable for the review and are examined to theoretically analyze the stakeholder identification and classification schemes used in sustainability marketing literature. Findings – This study identifies trends of growth in stakeholder identification and classification literature. In addition, there are two major findings. First, stakeholder identification can be done with the help of previous studies, with support from managers or via a combination of both. Second, future research can adopt generic stakeholder classification schemes or relative classification schemes based on dimensions of sustainability to classify stakeholders in relation to sustainability marketing. In relative stakeholder classification, regulatory stakeholders may be considered separately. Research limitations/implications – While the literature review may be incomplete, as it uses only a title-based advanced search, researchers and practitioners can still benefit from this simplified approach to manage stakeholders. Originality/value – The study introduces a generalized approach to stakeholder identification and classification related to sustainability marketing and provides a bibliography from 1998 to 2012 that can be used by academics and managers.

Developing a new typology for a behavioural classification of stakeholders using the case of tourism public policy planning in the snow sports industry

Stakeholders have been broadly described as those people or groups with an interest in the outcomes of the actions taken by others, which includes actions by commercial businesses, not-for-profit organizations, and those of all levels of government as well as their delegated representatives. In considering their role the types and classification of stakeholders has become increasingly important to the efficient management of the public policy planning process, particularly in the tourism industry with its very diverse stakeholder population. In recent decades research on stakeholders in public policy making has been described in detail (through studies of attributes, interests, and influences) and has sought to categorize stakeholders (especially in identifying who should be a stakeholder and who is a genuine stakeholder) to better manage the consultative process involved. Using the process of constructing a strategic plan for the government controlled ski resorts in the State of Victoria (Australia) which involved substantial involvement from the public, businesses, property lessees and skiing enthusiasts, this paper reviews the utility of currently used stakeholder classification schema from both a theoretical and practical viewpoint and posits that a better approach to understanding differences would consider the behavioural variations between the stakeholder groups as they participate in the consultative phases of the process. It concludes that public policy managers can improve their understanding of potential stakeholder responses and proactively engage these people and groups in the public policy planning process by understanding the impact of the outcomes and nurturing their different levels of involvement and on-going support. This can be expected to improve acceptance and support of final policy decisions that are made, especially when difficult compromises between alternatives are required.

Do stakeholders matter in strategic decision making of a sports organization?

This study aims to identify and prioritize the stakeholders involved in making decisions in a sports organization. A multiple linear regression analysis was used to assess the influence of the attributes of power, legitimacy and urgency on the salience of the various stakeholders. The results showed a convergence of external and internal decision makers' perceptions, concerning the three main stakeholder groups: top management, sponsors and member association. Pearson correlations identified four types of stakeholder: definitive, dangerous, demanding and non-stakeholders. A generalized differentiation was also found in stakeholder classification, regarding evaluation of attributes, between external and internal decision makers. In addition, the study suggests the success of organizations' management will depend on correct identification of stakeholders and consequent assessment of their relevance, in order to highlight who should get priority, and how, in strategic decision making.

Using needs assessment as a learning tool in the product development process

Purpose – The purpose of this case study was threefold. First, to examine whether a needs assessment can work in the context of an organization’s new product development process to identify the gap between what “is” occurring and what “should” be occurring. Second, to investigate how a well-known stakeholder classification system can be adopted in a practitioner setting. Third, to identify why the new product development process derailed in a quick-service restaurant chain. Design/methodology/approach – A Fortune 200 quick-service restaurant chain provided the setting for a case study on the new product development (NPD) process. Data were gathered from multiple stakeholder groups using interviews and a survey questionnaire. Findings – Findings support the adaptability of needs assessment as a learning tool to help organizations identify and address performance gaps. A second finding was the applicability of the Mitchell et al. (1997) classification system to identify and prioritize groups of stakeholders. Finally, this study revealed that the specific activities involved in the NPD process were not codified, and that the restaurant chains cross-functional team was not adhering to the process due to a lack of training. Research limitations/implications – The specific setting may limit the generalizability of findings. Future research could determine the applicability in other settings. Practical implications – This study provides useful insights for applying needs assessments in conjunction with a stakeholder analysis when problems arise in the product development process. Originality/value – The study contributes to understanding around product development learning tools and provides impetus for the adoption of needs assessments and stakeholder analysis when deficiencies in the process occur.