Stakeholder Approach Research Articles

СТЕЙКХОЛДЕРСКАЯ БИЗНЕС-МОДЕЛЬ ОКАЗАНИЯ МЕДИЦИНСКИХ УСЛУГ: ИЕРАРХИЯ, РЕСУРСНЫЙ ОБМЕН И БАЛАНС «ИЗДЕРЖКИ — ВЫГОДЫ»

Evaluation of the eff ectiveness of medical services is one of the complex and unresolved tasks in economic science and practice. The key problem remains the misalignment of the participants goals in the interaction of medical organizations: the benefi ts for some actors are often costs and reduced productivity for others. The article is aimed at identifying problems and principles for developing a stakeholder business model of medical services. The methodologically study is the stakeholder approach, which includes the stakeholder agency theory, the theory of resource dependence, the new stakeholder theory, and others. Based on the literature review, the main problems of studying the infl uence of stakeholders on the effi ciency of medical organizations are identifi ed: the lack of a comprehensive theoretical framework that incorporates all the achievements of the stakeholder approach; lack of a unifi ed list and description of the role hierarchy of participants in the business model of medical services; weak consideration of the dual role of the state and the interests of insurance companies; fragmentation of the assessment. Based on the study of the specific characteristics of the healthcare quasi-market, stakeholders are typifi ed depending on the sources of monetization and participation in the value creation of the medical business model. We calcsilicate stakeholders and to construct their hierarchy and outline the principles of interaction. The resource transaction between the participants and the balance of “costs — benefi t” for each of them ultimately determine the eff ectiveness of the medical services business model.

“Let the Water Speak” Using Fictional Writing to Revisit Stakeholder Theories and Give a Voice to Invisibilized Stakeholders

Understanding the dynamic relationships of the entities that have the most impact on an organization—or that the organization impacts the most—is at the core of stakeholder management approaches. In this article, we present an experiential exercise that provides a creative practical, low-overhead, discussion-oriented classroom activity to engage in a critical examination of the concept of stakeholders. This exercise is especially effective for the stakeholders usually invisibilized. Rather than relying on presenting stakeholder theory, this exercise uses fictional writing as a way for students to give a voice to water, a most often invisibilized stakeholder on an academic campus. The activity encourages reflection on the perception we hold toward certain stakeholders and aims to raise awareness toward the underrepresentation of some of them despite the centrality of their contribution to the organization. The exercise also enables students to grasp that there are limits when trying to speak on behalf of someone or something that structurally does not have a voice. This exercise can be used at the graduate level. Recommendations for adapting the exercise to the large classes are included.

Functional Conflicts in Tourist Coastal Resort Cities with Special Spa Status in Poland. The Stakeholder Approach

This study aims to identify and analyse the potential conflicts of tourism, resort and residents’ functions based on coastal resort cities of the highest importance in Poland (Sopot, Ustka, Kołobrzeg, Świnoujście). Coastal health resorts are specific urban units where tourist and resort functions provided under high environmental restrictions dominate the primary urban function typically focused on social and resident matters. Coastal resort cities attract tourists heavily. Hence, such cities must deal with varied stakeholder expectations. This may lead to conflicts in sustainable urban development.
 The analysis considers the stakeholder perspective regarding the occurrence of various conflicts. Different research methods have been used, including case studies and stakeholder analysis based on the salience model and classifying stakeholders into homogenous groups with the attributes assigned.
 The diverse and often divergent needs of stakeholders in coastal cities require a specific approach to developing such urban units, including stakeholder relationship management. A method used for the resort stakeholder analysis is based on classical stakeholder classification proposed by Mitchel, Agle and Wood (1997).
 The nature of functions performed in resort cities naturally lead to internal and developmental conflicts. However, based on an assessment of attributes assigned their evaluation across key stakeholder groups, the study results show that these conflicts occurred dormant in studied cities.
 The research methods used, an approach taken, and results achieved can be successfully used by decision-makers responsible for urban development to identify and manage potential conflicts deriving from diversified expectations of urban stakeholders or conflicting urban functions.
 The article is of an international character and might be used to various aspects of city management, as it combines stakeholder management approach with urban development and potential function conflicts.

Actor-landscapes as visual canvas for identifying, representing, and aligning stakeholders

Tools applied by water professionals in climate adaptation projects tend to have a technical focus and a superficial stakeholder approach. Development of integrative and synergetic solutions require more delicate and transformative forms of stakeholder engagement. Through an action research process, this article explores how a visual canvas for stakeholder engagement can support water professionals in identifying, representing, and aligning stakeholders in development of integrative and synergetic climate adaptation solutions. The visual canvas is developed in the form of ‘Actor-Landscapes’, and presents a practical tool for engaging stakeholders inspired by Actor-Network Theory. Actor-Landscapes proved to especially support water professionals in four key challenges in their transformative approach to stakeholder engagement: 1) to recognize stakeholders more broadly and deeply, 2) to organize and present data about key stakeholders and the landscape in which these are anchored, 3) to prioritize which stakeholders to enhance based on alignment considerations, and 4) to legitimize mapped stakeholder perspectives through direct dialogue and engagement. The article concludes that Actor-Landscapes have interesting boundary object abilities supporting water professionals in inviting for and empowering integrative and synergetic transformations of knowledge between stakeholders in climate adaptation projects.

Work-related experiences of prostate cancer survivors in Australia: a qualitative study

BackgroundProstate cancer (PCa) is the most diagnosed cancer in Australian men, and the number of survivors is growing with advances in diagnosis and treatment. Work participation following PCa diagnosis and treatment becomes a significant aspect of quality of life and survivorship. Using a qualitative phenomenological approach, we explored the work-related experiences of PCa survivors in Australia.MethodsSemi-structured telephone interviews were conducted with 16 men (6 salaried employees, 10 self-employed; 8 diagnosed ≥ 5 years) purposively sampled from a community setting. Interviews were inductively analysed.ResultsFive main themes emerged: motivations to work; treatment decisions and work; the effects of PCa and its treatment on ability to participate in work; being an employee versus being self-employed; and personal agency. PCa and its treatment side-effects were detrimental to men’s work capacity and ability, and could persist over an extended period. Most men expressed a strong desire to retain work or return to work. Discussions with healthcare professionals about work-related consequences were largely missing when treatment decisions were made. Self-employed men faced greater challenges than their salaried counterparts due to high financial burden and limited social and business support. Family, workplace and wider community support, and self-care, enhanced men’s work participation experiences.ConclusionsPCa and its treatment substantially and persistently impacted men’s working lives, and their experiences were diverse and multifaceted. Self-employed and long-term PCa survivors face greater challenges and are at high risk of poor work outcomes. A systematic approach and involvement of stakeholders at all levels is required to support ongoing work participation.

Identification of Leading Commodity Areas in the Agricultural Sector Based on Historical Data and Land Suitability

In determining the utilization of the area, many government regulations have been made from the Central, Provincial, and Regional levels using a production data approach. However, it is getting different results with the same slice. The purpose of the study is to identify areas and determine priority agricultural commodities for food crops, horticulture, and plantation groups in Pasaman Regency. Analytical techniques used in Pasaman Regency are LQ analysis, shift share (SS) analysis, and field observation with a stakeholder approach. Based on the research, it is found that LQ and SS were able to determine the leading commodities of food crops, horticulture, and plantations in Pasaman Regency. The main food crop is corn, with the central development area in Tigo Nagari District. The superior horticultural crops and their development areas are chilies in Panti District and mangoes in Mapat Tunggul. The main plantation crop is rubber in a central development location in South Rao District. Keywords: Featured commodities; Historical data; Production; Land suitability; Pasaman

Developing a talent management framework for domestically and internationally trained nurses and midwives in healthcare organizations: A mixed-methods research protocol.

The aim of this study is to gather evidence on talent management practices for nurses and midwives in an Irish hospital group, to identify any shortcomings in the current practices and to develop an evidence-based talent management framework for the hospital group. This paper details a protocol for a mixed methods research study that will be used to (1) identify, critically evaluate and summarize academic scholarship on talent management strategies for both domestically and internationally trained nurses and midwives, leading to the development of a model of talent management for this study, (2) gather evidence from both domestic and internationally trained nurses and midwives, via questionnaires and focus groups within the hospital group on current talent management practices and (3) use the model previously developed to organize our findings and develop a talent management framework for the hospital group. The study will adapt a mixed methods approach. Quantitative data will be analysed using SPSS, and qualitative data will be analysed using NVivo. Our findings will support a stakeholder approach to the development of talent management practices for both domestic and internationally trained nurses and midwives in healthcare organizations. Doing so should improve the pipeline of suitably qualified nurses and midwives for future roles, by assisting nurses and midwives to identify career paths and future educational opportunities. From an organizational perspective, this research will allow healthcare organizations to adapt their current workforce planning strategies, tailoring them to the needs of the current workforce, which should reduce turnover, ensuring a highly skilled workforce, with the appropriate numbers to provide the care required within that healthcare setting. Contributions will be sought from nursing and midwifery staff and management within the hospital group.

Performance Evaluation of High-Rise Buildings Integrated with Colored Radiative Cooling Walls in a Hot and Humid Region

Radiative sky cooling is an appealing form of heat exchange between terrestrial objects and outer space through thermal radiation, which is attracting worldwide interest due to its nature as passive cooling, that is, cooling without consuming energy. Due to a recent breakthrough in material science, sub-ambient daytime radiative sky cooling has been effectively achieved, which has significantly stimulated research interest in this field. In view of the numerous radiative coolers being reported as having excellent spectral properties and cooling ability under sunlight, integrating these superb cooling materials into building skins is a promising route to implementing radiative sky cooling technology. To this end, this study deploys state-of-the-art colored radiative cooling coatings as a new retrofitting strategy for building walls, and then conducts a comprehensive performance evaluation by considering a high-rise building situated in the hot-humid city of Hong Kong. Potential benefits of implementing differently colored cooling wall strategies, including their performance regarding thermal insulation, energy savings, economic viability, and environmental sustainability, were thoroughly investigated. The obtained results elucidate that for the utilization of the porous P(VdF-HFP)-based bilayer wall, relative to the monolayer, the frequency of the wall temperature exceeding the surrounding environment on an annual basis can be further reduced by up to 4.8%, and the yearly savings in cooling electricity vary from 855.6 to 3105.6 kWh (0.4–1.5%) with an average of 1692.4 kWh. Besides this, the yearly savings in net electricity cost vary from 1412.5 to 5127.3 HKD and the reduction in carbon emissions ranges from 1544.4 to 5606.1 kg with an average of 3055.0 kg. In addition, discussions of the combination of the super-cool roof strategy with blue porous polymer-based cooling walls reveal that the achievable savings in terms of energy costs and reductions in carbon emissions are 1.6 and 2.2 times more than either the application of the super-cool roof or porous polymer bilayer walls alone, respectively. This research offers new understandings of the deployment of colored cooling coatings on vertical building façades in hot and humid regions, which can considerably facilitate the realization of low-energy buildings in a passive approach for stakeholders.

Social Acceleration: A Challenge for Companies? Insights for Business Ethics from Resonance Theory

In modern capitalist societies, companies are exposed to enormous pressure to accelerate. However, it has increasingly become apparent that the social and economic acceleration which is the result of systemic imperatives tends to produce conflict both on the micro-level of personal temporal patterns and rhythms and on the macro-ecological level, where it tends to undermine the proper times for natural regeneration and reproduction. Corporations are increasingly called upon as corporate citizens to fulfil their responsibilities to stakeholders such as employees or ecosystems. Business ethics approaches therefore seek to develop strategies for fulfilling this responsibility in view of these conflicts created by social acceleration. In this contribution, we first present a diagnosis of acceleration imperatives for companies based on a sociological analysis of social acceleration. Then we examine the normative aspects of conflicts created by acceleration for employees and the ecosphere using the sociological conception of resonance. We attempt to articulate conceptually the normative requirements for a business ethics which are capable of dealing with the problems of social acceleration in corporations with a particular focus on a resonant stakeholder approach.

Board cultural diversity and bank social performance: The mediating role of corporate social responsibility strategy

AbstractThe study investigates how board cultural diversity (BCD) affects bank stakeholder engagement through improved corporate social performance (CSP) and whether banks' corporate social responsibility (CSR) strategy mediates the relationship between BCD and banks' social performance. Adopting an international sample of 379 banks from 2010 to 2019, we found that BCD improves engagement in socially responsible issues in the banking sector. Moreover, we show a mediating role of strategic CSR on the relationship between BCD and banks' social performance. Hence, we contribute to the research on the role of corporate governance mechanisms as drivers of CSR engagement. Furthermore, based on the mediation effect of strategic CSR, we advance the discussion on the link between BCD and banks' social performance. Our findings provide implications for banks and policy‐makers, indicating the opportunity to promote cultural diversity, which supports socially responsible banking, while a CSR strategy positively impacts the stakeholder approach in the banking industry.

Бизнес-анализ разработки эффективных ITSM решений с использованием стейкхолдерского подхода

The article presents the economic concept of developing ITSM solutions as a promising developing segment of the Russian IT sector. The most used financial and non-financial methods for evaluating the effectiveness of ITSM solutions are summarized and analyzed. An algorithm for business analysis of the development of effective projects of ITSM solutions in customer companies based on the stakeholder approach is proposed.

Mapping Stakeholders and Their Networks for Strategic Communication in the Romanian Health Sector – A Public Relations Approach

Abstract Introduction: Communication has a significant role in achieving objectives in the medical sector. It involves information, collaboration, partnership and starts from understanding the profile, needs and interests of main stakeholders and their relationship networks. Healthcare public relations (HPR) provides a useful framework for strategic communication, by identifying stakeholders and their potential connections, designing, and implementing interactions that lead to positive results for all those involved and for supporting health in general. The current study proposes a mapping of stakeholders and networks in the healthcare system in Romania, as premises for efficient HPR. Public relations and stakeholder approach: Professional public relations (PR) is based on two-way communication, implying partnership and collaboration. Stakeholder theory, as approached within PR framework, is appropriate for present realities, considering the network society and the interdependency between actors. Methodology: This is an exploratory study using in-depth documentation and analysis of public data (statistics, reports, legislation), accessible online. Results: The author provides a graphic and verbal map of stakeholders in the Romanian health sector (patients, medical body, pharmacists, health facilities, academia, healthcare producers and suppliers, authorities and international bodies, professional representatives, NGOs, and mass media), and their networks. Five types of linkages are highlighted, by considering the criteria of the impact the connection has on healthcare (direct and indirect) and the connection grounds (functional, support), and including mixed interactions. Discussion: Results and implications of the analysis are discussed in relation to previous scholarship. The HPR approach is emphasized as an advantageous framework for strategic communication in the healthcare sector. Conclusions: Healthcare communication implies a complex process of documentation, planning, strategy, and implementation. Its outcomes are translated into more than plain public information or promotion of specific products and services in this area. By focusing on interconnectivity, and mutual understanding, HPR fosters common engagement and collaboration between stakeholders, within their natural networks, and offers valuable strategic communication coordinates for the medical sector and its challenges.

Stakeholder Ecosystems and Corporate Sustainability: A Nexus for Value Creation in the Age of Sustainability

Abstract The present-day interconnected global society has seen a diminished significance of borders and a growing interdependence between companies and their stakeholders. For every organization the influence wielded by these key stakeholders plays a pivotal role. The interdependence between stakeholders and corporate sustainability forms the foundation for generating economic, social, and environmental performance, as well as long-term sustainable value for the stakeholder ecosystem. The aim of the paper is to examine significant aspects related to the stakeholder dimension of corporate sustainability. This research employs a methodology that draws upon both literature review and bibliometric analysis, performed using VOSviewer. The research has identified stakeholder engagement as a critical and emerging theme. Moreover, a modern stakeholder approach is essential for understanding stakeholder dynamics holistically. Amid current challenges, a growing discourse advocates a multi-stakeholder approach, recognizing wider society and the natural environment as important stakeholders. In the context of sustainability, key trends include: promoting a pro-sustainability mindset among all stakeholders, fostering shared interests in sustainability, and empowering stakeholders to advocate for nature and sustainable development. The paper concludes with recommendations derived from the research results, providing insights for academics, researchers, and managers in formulating and implementing corporate strategies aligned with sustainability opportunities and challenges.

Inside the world of stepsiblings: Linking global production networks to sustainable supply chain management

AbstractThe theoretical foundation of (sustainable) supply chain management (SSCM) is an issue of frequent debate. Integrating it with the Global Production Networks (GPN), which is a kind of stepsibling, can help expanding the theoretical foundations of SSCM. The purpose of this paper is to explore how the GPN approach links to SSCM in analysing and explaining interorganizational sustainability. This paper is conceptual. Five central GPN constructs are identified: (1) the emerging supply chain structures and sustainability; (2) the importance and relevance of embeddedness and governance; (3) power dynamics; (4) the stakeholder approach; (5) the sustainability dimensions and the implementation strategies. They are explained in detail and then contrasted with how the related topics are dealt within SSCM. The paper provides insights into the ongoing discussions in GPN and integrates the political economy debate into SSCM research. Findings reveal that GPN offers an alternative and yet complementary explanation about network and cluster formation in supply chains, the effect of embeddedness (geopolitical, social, and cultural) power relationships and governance mechanisms and their role in implementing ecological and social sustainability across the supply chains. The comparison of these complementary disciplines allows for the exchange of ideas between the SSCM and GPN approaches, thereby providing an enriched understanding for managing supply chain sustainability. The selective comparison of the SSCM and GPN constructs is the first of its kind and should trigger further research at this intersection. Five propositions capture core directions for future research.

Institutional principles of quality assurance in higher education

Higher education institutions both in Ukraine and in the world as a whole are under the influence of significant changes caused by exogenous and endogenous trends. The aim of the paper is to determine the essence and characteristics of institutionalism in ensuring the quality of higher education, based on the stakeholder approach in terms of the needs and motivations of stakeholders in the higher education sector. The article defines the essence of institutionalization of higher education quality assurance. It is emphasized that institutionalization involves the introduction of effective systems, structures and practices that allow the effective implementation of development goals at different levels in the context of the educational sector, as well as the achievement of development goals in the regional and national contexts. The need to comply with sectoral and cross-sectoral norms and quality assurance frameworks in the context of the institutional framework was emphasized. Emphasis is placed on the need to form a complex of institutionalism in the management of the higher education sector around the Bologna process. This study can be useful to specialized scientists and analysts of the educational sector, non-profit organizations in the field of higher education management, higher education institutions, state authorities, local authorities. Prospects for further research are an in-depth analysis of the factors influencing the institutionalism of higher education quality assurance in the context of European integration and adaptation to Ukrainian realities of international best practices.

A holistic success model for sustainable e-learning based on the stakeholder approach: Case of Vietnamese students during the COVID-19 pandemic

A holistic success model for sustainable e-learning based on the stakeholder approach: Case of Vietnamese students during the COVID-19 pandemic

Linking Circular Innovation with ‘Open Innovation’ Paradigm: A Stakeholder Approach

The paper aims to investigate how open innovations (OI) paradigm, based on the principle of the collaboration between the innovation ecosystem stakeholders can contribute to the adoption and promotion of the circular economy (CE). The engagement in the knowledge, technology and resource sharing between the Quadruple Helix (QH) stakeholders – enterprises, academia, society, government - is crucial for the transition to the CE model. The paper introduces the concept of the open circular innovation ecosystem (OCIE), its key stakeholders as well as discusses the drivers and barriers leading to the successful OCIE.

A conceptual review of Sustainable Development Goal 17: Picturing politics, proximity and progress

We outline the discursive origins of United Nations Sustainable Development Goal (SDG) 17, describing its ambiguous marching orders, which are further confused by shifting and contested stakeholder approaches. The widespread effect is to obscure the primary aim of making the tropics and other vulnerable countries more resilient, and also globally overcoming barriers to their development. We argue that ecological reflexivity, as developed and advanced by deliberative democracy and the Earth System Governance Project, belongs at the apex of those capacities needed for implementing the Agenda for Transformation. Ecological reflexivity conceptually grounds inclusive, open, critical, and consequential engagement of discourses situated among capable representatives, advocates, and citizens. SDG-related partnerships – whether designed around funding, technology, knowledge generation, or business innovation – are the locus in which this gets worked out. We advance this aim by proposing adjustment of the focal point using a Picturing framework that can enable both scholarly and practitioner approaches to SDG 17 to correct distortions and also materially ‘strengthen the means of implementation’. Using this framework, which entails Picturing politics, Picturing proximity to the poor, and Picturing progress, actors can shift attention to the accompanying discursive properties that affect implementation of the 2030 Agenda. Picturing is given concrete application through five case examples aligned to the research lenses of the Earth System Governance Research Framework. By drawing on studies spanning Barbados, Grenada, Bolivia, Ghana, Zambia, Peru, India and Fiji we demonstrate potential for the Picturing framework to provoke novel development pathways for a more sustainable future in the tropics.

Can the transition to sustainable mobility be fair in rural areas? A stakeholder approach to mobility justice

This research explores the modalities of distributional and procedural justice in the mobility sector through a qualitative research carried out among institutional and non-profit actors in the mobility sector in the Drôme and Ardèche departments of France. This justice is distributional in that the reduction in public transit provision has led people to assume the cost of mobility and changes to it on an individual basis. It is procedural insofar as environmental policies that affect mobility tend to be promulgated by the central government without the input of residents. The results of the research show that a mobility transition based on individual change tends to reproduce the high-carbon system's inequalities of access. In addition, the complexity of local mobility governance leads to the diffusion of responsibility that further reduces local citizens' ability to take part in the decision-making process. Civic associations, which play the role of local experts on rural mobility, appear as key to implementing long-term, interregional policies but raise questions about democracy in territorial policies.

Analisis Stakeholders Dalam Pengembangan Kawasan Strategis Pariwisata Kabupaten Wonosobo

Stakeholders are one of the essential elements in maintaining competitiveness in efforts to manage tourism destinations. They are the main factor in the dynamics and development of the current tourism market. This study aimed to identify, classify, and describe the relationship between the stakeholders involved in the development of the Tourism Strategic Area in Wonosobo Regency. Data and information through field observations, in-depth interviews, and literature studies. The analysis technique in this study used a stakeholder mapping method approach. The sample in this study was forty-eight stakeholders determined based on the purposive sampling technique. The study result is an indication that twenty-eight stakeholders had a high interest in the development of the area. There were three key players or stakeholders with the most crucial roles and involvement in the area, i.e., two stakeholders in subject groups, five stakeholders in the context setters, and eighteen others in crowd groups. In addition, the research revealed five model schemes and relationships between stakeholders from government, private, and community groups. The success of the development of the Tourism Strategic Area in Wonosobo Regency determines the effectiveness and collaboration between the stakeholders. So, therefore, it would require commitment and synergy between institutions in conducting communication, coordination, and cooperation between agencies/institutions