Competent Staff Research Articles

Staff competence in caring for LGBTQ+ patients in the paediatric emergency department

ObjectiveThis study aimed to assess the competency of paediatric emergency department (PED) multidisciplinary staff in caring for LGBTQ+ (lesbian, gay, bisexual, transgender, queer/questioning, + inclusive of all identities) adolescents.DesignThis was...

EFFECTIVENESS OF TRAINING AND DEVELOPMENT: AN EVALUATION

Organisations need highly competent and qualified staff to thrive in today’s competitive market. Learning and development programs can assist in achieving this goal. ADDIE training design model is preferred for various corporate e-learning and training. Keeping in mind the evaluation of the skills learned by the employee, examining the effectiveness of training and development programmes at various businesses in the Delhi NCR region is the main goal of this study. The findings of the study revealed that employees are quite satisfied with their training and organisations too are becoming active in the assessment activity nowadays and are making efforts to evaluate their personnel in terms of both their performance and how well the training and development programs they were given have helped them.

Assessment of implementation of smart university management system: The case of Kazakh Ablai Khan University of International Relations and World Languages

The effective functioning of a smart university management system significantly improves higher education institutions’ competitiveness. This study aims to assess the implementation of a smart university management system on the example of Kazakh Ablai khan International Relations and World Languages University. The paper considers elements of a smart university system (smart learning technology infrastructure, smart faculty staff, and smart students) from the university managers’ and students’ viewpoints using the stepwise algorithm to raise the university’s competitiveness. During the study, 2700 students were surveyed to assess the implementation and operation of smart systems at the university, and ten experts (the expert team consists of deans and head of departments) were interviewed to identify the weights of each element. The survey results showed that the technology infrastructure for smart learning at the university is at a lower level (50%) than the competence of the teaching staff (60%) and students (89%). Furthermore, based on standardized factor scores and the weighted average, the implementation level of a smart university management system is low – C (0.498), where the weighted assessment of smart learning technology infrastructure is 0.2, smart teaching faculty – 0.19, and smart students – 0.108. According to the results, the university management needs to develop the smart learning technology infrastructure (free Wi-Fi, smart education environment, and smart classrooms) and improve the qualifications of its teaching staff (knowledge and skills, content of the courses, and educational process).

Factors Influencing Procurement Performance: Moderating Role of Ethical Leadership: A Case of Home Textile Industry of Pakistan

Procurement performance has been under reflection for past few decades due to its ever-swap measurements with the passage of time. Resource based theory explained the communication and relationship of Procurement Planning, Staff Competency, Procurement Procedures, Resource allocation along with moderator of Ethical Leadership on Procurement Performance. In this study, these variables were examined for the Home Textile Industry of Pakistan. The data was collected from 402 respondents working in Procurement sector of home textile industry of Pakistan. The data gathered was further analyzed through multiple regressions in SPSS. The results indicate that Procurement Planning, Staff Competency, Procurement Procedures, Resource allocation along with moderator of Ethical Leadership has positive impact on Procurement Performance. Practical and theoretical implications have also been discussed.

Mediation of Inventory Management in the Relationship Between Knowledge and Firm Performance

The role of inventory management is pivotal to improving the overall firm performance, but when it comes to the healthcare sector, then it becomes more crucial. This sector often countenances stocks-outs for life-saving drugs and equipment and competent staff that ascent the mortality rate. Thus, the current research aimed to analyze the effect of knowledge on firm performance through inventory management. For this research, a survey questionnaire with a deductive approach was utilized by collecting data from 200 respondents through multistage cluster sampling. IBM SPSS AMOS version 22.0 as a statistical tool was utilized to analyze the measurement model. Results of this research revealed a significant and positive mediation effect on the relationship between knowledge and firm performance. Finally, the results showed that the professionally well-equipped staff, accurate inventories, and stock availability improves the service quality and reduce the cost. Academicians, researchers, provincial healthcare ministries, state-funded organizations, and hospitals will all benefit from this research, which will also add to the current body of knowledge.

Blueprints for well-being: Modeling the way through Human-Centered Leadership and Pathway to Excellence.

Blueprints for well-being: Modeling the way through Human-Centered Leadership and Pathway to Excellence.

Developing the capacity of extension and advisory organizations to support flash flooding adaptation: A case study from Bangladesh

Flash flooding is an extreme weather event that severely damages agricultural production and livelihoods. Flash flooding heavily impacts the rice production of Bangladesh, a crop which is the staple food of the country. The extension and advisory services (EAS) in Bangladesh are responsible for supporting farming communities to effectively manage various farming challenges. However, EAS have been found to lack the capacity to perform this role in the context of flash flooding. Moreover, little is known about what factors are critical for developing the capacity of EAS in this context. This study aims to explore the factors that influence the organizational capacity of EAS to help the rice farming community adapt to flash flooding in Bangladesh. The research examined the Department of Agricultural Extension (DAE), which is the largest public EAS organization in Bangladesh. Data was collected using focus group discussion, surveys and key informant interviews with DAE staff serving in the north-eastern part of Bangladesh prone to flash flooding. The results revealed that several aspects associated with involving EAS organizations in agricultural development forums and managing EAS staff competency influenced the development of the organizational capacity of EAS to combat flash flooding. The particular aspects include the influential position of the EAS organization in various committees, support for collaboration, a culture of freedom of work, recognition and rewards for good performance, manageable workloads, support for field activities, support for ICT use and means of transportation. Overall, this study highlights the consideration of several factors for developing the organizational capacity of EAS. It also suggests possible ways of developing those capacities to help the farming community adapt to climate change-induced flash flooding effects.

Nurse's Perspective of Organizational Citizenship Behavior during the COVID-19 Pandemic in Saudi Arabia

Context: Outbreaks of epidemics have destroyed civilizations throughout history, wiping out entire peoples. The rapidly evolving needs of patients during the pandemic have led to drastic changes in the organizations and delivery of services, which have placed enormous pressure on hospitals around the globe. One of the most studied phenomena is organizational performance, particularly organizational citizenship behavior (OCB).
 Aim: To assess the organizational citizenship behavior level from the nurses' perspective during the COVID-19 pandemic.
 Methods: In this quantitative cross-sectional descriptive study, a stratified random sample of 315 nurses was selected from two large governmental hospitals in Jeddah City, Saudi Arabia. Data were collected using two self-report questionnaires: Demographic information and an OCB questionnaire.
 Results: Nurses had an overall high level of OCB (3.86±0.35) and high mean scores for all dimensions. However, the highest weighted mean was for courtesy (4.13±0.54), with a mean percentage of 82.63%, while the lowest was for civic virtue (3.54±0.67), with a mean percentage of 70.86%. Furthermore, nurses' OCB levels differ significantly according to their nationalities (p=0.006) and years of experience (p=0.013).
 Conclusion: This study found that the nurses had a high level of OCB during the COVID-19 pandemic. Furthermore, this study shows that nurses' OCB levels differ according to their nationalities, years of experience, and the hospital. This study recommends assigning nurses with the expertise to formal administrative positions and responsibilities and allowing competent staff nurses to engage in educational programs.

Theoretical basics of the development of the professional competence of higher military education institution faculty and staff

Theoretical basics of the development of the professional competence of higher military education institution faculty and staff

The Impact of COVID-19 Pandemic on Labor Market Perspectives for Management Undergraduates: New Models of Employability Capital Development

Introduction. COVID-19 is a worldwide epidemic that impacts all aspects of human life. Social distancing was an essential action to prevent from COVID-19 virus. For this reason, collective activities were prohibited in many countries including Sri Lanka. Education is one of the main collective activities in the world. As such, it is relevant to test the influence of COVID-19 on graduate employability skills. However, it is difficult to find COVID 19 impact on graduate employability skills in the Sri Lankan context.
 Aim and tasks. The main objective of this paper was to identify the effect of the COVID-19 pandemic on the graduate employability capital of state universities’ management undergraduates in Sri Lanka and the significant level of that factor.
 Results. Based on the literature review, the COVID-19 pandemic affected five factors human capital, identity capital, cultural capital, social capital, and psychological capital identified as graduate employability capital factors or not. The methods of the study were to use the analysis of quantitative data. To achieve this goal, an online survey of 377 university students was conducted. The obtained selective results in the context of the COVID-19 pandemic showed significant positive shifts in the employment processes of university graduates. This positive impact, according to the results of the regression analysis, was provided by the following types of capital: social, human, psychological, cultural, and identity, the values of which ranged from 91.4 percent to 95.8 percent. Among all types of capital, human and psychological capital had the most significant impact on student mobility.
 Conclusions. The conducted studies show the importance of the online educational system in the universities of Sri Lanka. The use of available resources can significantly improve the existing infrastructure of online education and help increase the level of competence and professionalism of the teaching staff and university students. The introduction of the proposed online educational programs and courses will not only improve the quality of services provided but will also increase the revenue side of the university budget.

The Influence of Work Behavior and Competence on Performance Through Job Satisfaction in Permanent Education Workers Non Pns Faculty of Engineering Brawijaya University Malang

Implementing higher education for tertiary institutions involves all existing elements to achieve the quality of higher education internal services. One of the essential components in the management of the tertiary education system is the academic community, which has a scientific tradition and academic culture. The academic community in a tertiary institution consists of teaching staff (lecturers), students, education staff and stakeholders, where each has different main tasks and functions to improve the quality of tertiary services. This study aims to examine and analyze the influence of work behavior, competence and job satisfaction on the performance of non-civil servant (non-PNS) permanent education staff at the Faculty of Engineering, University of Brawijaya Malang. This study uses qualitative data types from primary data, namely, 70 employees as respondents. The data analysis method used in this study is Partial Least Squares (PLS) with a new Structural Equation Modeling (SEM) approach, which can predict the relationship between the dependent and independent variables. The results of this study provide information that there is a positive and significant influence between behavior and competence on performance. This study also provides information that there is a positive and significant influence between behavior and competence on job satisfaction. In addition, the job satisfaction of non-PNS permanent staff of FT UB Malang has a positive and significant effect on performance as well as a positive and significant effect on work behavior and competence of non-PNS permanent education staff on performance through job satisfaction.

Green buildings and maintenance planning practices in Malaysia

PurposeGreen building (GB) maintenance is increasingly accepted in the construction industry, so it can now be interpreted as an industry best practice for maintenance planning. However, the performance competency and design knowledge of the practice's building control instrument process can be affected by its evaluation and the information management of building information modelling (BIM)–based model checking (BMC). These maintenance-planning problems have not yet been investigated in instances such as the Grenfell Tower fire (14 June 2017, approximately 80 fatalities) in North Kensington, West London.Design/methodology/approachThis study proposes a theoretical framework for analysing the existing conceptualisation of BIM tools and techniques based on a critical review of GB maintenance environments. These are currently employed on GB maintenance ecosystems embedded in project teams that can affect BMC practices in the automation system process. In order to better understand how BMC is implemented in GB ecosystem projects, a quantitative case study is conducted in the Malaysian public works department (Jabatan Kerja Raya (JKR)).FindingsGB ecosystem projects were not as effective as planned due to safety awareness, design planning, inadequate track insulation, environmental (in) compatibility and inadequate building access management. Descriptive statistics and an ANOVA were applied to analyse the data. The study is reinforced by a process flow, which is transformed into a theoretical framework.Originality/valueIndustry practitioners can use the developed framework to diagnose BMC application issues and leverage the staff competency inherent in an ecosystem to plan GB maintenance environments successfully.

A critical review on impact of the corporate culture on employee motivation and job satisfaction

Via a poll of fitness employees, this study investigated the impact of corporate culture on job satisfaction and intention to leave the business. The values, attitudes, and basic assumptions that help influence and coordinate member behavior are generally referred to as organizational culture. The Cultural Index for Fitness Organizations (CIFO) was created to particularly measure organizational culture in the fitness industry. Staff competency, environment, connection, formalization, sales, service-equipment, service-programs, and organizational presence were discovered through exploratory factor analysis to be eight components that describe cultural features common to this setting. The path analysis method was used to investigate the relationship between organizational culture variables, job satisfaction, and intention to leave. The findings revealed a partially mediated model of organizational culture that explained 14.3% of the variance in job satisfaction and 50.3% of the variance in job performance the variance with desire to depart the organization. The findings show the multidimensionality and complexity of corporate culture in the fitness industry. The goal of this study is to determine the effect of organizational commitment, servant leadership, and job satisfaction on organizational commitment and job performance via work motivation as moderating variables for economics and management lecturers at private universities in east Surabaya. According to the findings of this study, corporate culture, servant leadership, and work satisfaction all have a favorable impact on organizational commitment and job performance

Instructional supervision and students’ grades at completion in private and public universities, Kampala, Uganda

This study investigated the effect of instructional supervision on students’ grades at completion in public and private universities, Kampala Uganda. Using a descriptive correlational and a cross sectional survey design, the objective was set to examine the effect of instructional supervision on students’ grades at completion. .The study targeted university staff and sampled 750 lecturers from two public and two private universities. A researcher constructed questionnaire was employed to collect data on effectiveness of instructional supervision. While secondary data on students’ grades at completion for two years, 2019 and 2022, was obtained from the four universities. Data analysis was done using descriptive statistics; frequencies as well as means and standard deviations at a university level. At a bivariate level, student’s two independent samples t-test, one way ANOVA and Pearson’s linear correlation coefficient were used. At multivariate level, multiple linear regression and multivariate analysis of variance and covariates (MANOVA) was used to test the hypothesis. The findings revealed that; instructional supervision was generally weak among the four universities studied (overall mean = 2.41= Weak IS; SD =0 .725); students’ grades at completion were generally fair, with only less than 55% of the students graduating what is considered good grades (first class and second class upper) degrees, while about 45% attained what is considered poor grades (second class lower and pass) degrees; the GLM MANOVA revealed that instructional supervision significantly affects students’ grades at completion (Wilks’ Lambda = 0.967; F= 2.029;Sig. =.019;Partial Eta2 =0 .011). .The researcher recommends that, to improve students’ grades at completion, university managers and administrators should strengthen instructional supervision through involving academic staff, HODs, Deans/ principals and Director academic affairs, in supervision planning, ensuring that lecture monitoring is done by professional and competent staff, regularly and consistently from the beginning to the end and improving feedback provision, ensuring that lecturers are given immediate feedback about their strength and weaknesses and supporting them through simple discussions and dialogue with more experienced lecture observers .

An analysis of best practices to enhance higher education teaching staff digital and multimedia skills

BACKGROUND: The COVID-19 pandemic has transformed the teaching ways in universities, rapidly moving from face-to-face delivery models to online and distance learning. Consequently, the multimedia and digital competencies of the teaching staff were suddenly put onto the stage, resulting in the realisation that many of them were not sufficiently skilled to face this challenge due to a lack of prior training. OBJECTIVE: The goal of this explanatory research is to present and make a comparison of key training programs, deemed best practices, that address different ways to assist higher education teaching staff to acquire the multimedia competencies required to be technologically-proficient in their classes. METHODS: A desk research provides the data for a multiple case study of courses implemented in universities of five European countries, namely Spain, Lithuania, North Macedonia, Romania, and Slovenia. RESULTS: The results of the study show a total of 28 courses ranging from how to deliver online teaching to gamification, going through other topics such as photo and video editing, that enable higher education teachers to acquire digital skills. The main challenges detected for the success of these training programs are the teachers’ lack of time for training, non-positive attitudes towards technology, and lack of innovative capacity in their teaching processes. Among the positive outcomes, we can find that these universities opt for programs with courses varied in content, to cover a wider range of skills, as well as offering courses at several levels of development so that all staff may improve, from the very beginners to more advanced tools. CONCLUSION: By identifying the challenges and success factors behind the best practices hereby analysed, the lessons obtained from this research may serve as benchmarks for other universities to develop efficient multimedia training programs for university staff.

Impediments to procurement performance in the parastatal organizations of Tanzania

This study aimed to examine the factors that affect the procurement performance of Tanzania’s parastatal entities. It examined the impact of political interference and staff competency on procurement performance. The questionnaire was used to collect data from heads of departments from 93 state-owned organizations in the Dar es Salaam Region as part of an explanatory research approach. The sample of 258 respondents was randomly selected from the population of 712 heads of departments. However, 241 questionnaires were collected from the respondents. The data were descriptively evaluated to establish the mean and standard deviation. The data were compiled using frequency distribution tables before being analyzed using multiple regression analysis. This study shows that political interference has a negative influence on procurement performance, whereas staff competency has a positive impact on procurement performance. The study implied that political influence in the procurement process should be avoided to the greatest extent possible because of its adverse effects and that staff competency should be stressed to give staff members the new skills and competencies needed to solve procurement difficulties.

EFFECT OF WORK EXPERIENCE AND EMPLOYEE COMPETENCE IN THE ADMINISTRATIVE FIELD OF EMPLOYEE PERFORMANCE IN GENERAL SECRETARIAT OF MALANG CITY

Employee performance directly has an influence on achieving organizational goals. Therefore, there is a need for good performance management from the organization to ensure the performance of the organization through the factors of work experience and employee competence in the administrative field that employees must have so that employees can carry out their duties so that organizational goals are more easily achieved. The purpose of this study is to describe and test the work experience and employee competency in the field of administration on employee performance. This research uses a quantitative approach with multiple linear regression analysis techniques. The sampling technique used was proportional random sampling, so that a sample of 48 respondents was obtained. The results of the study show that: (1) the average work experience of employees of the General Section Malang City Regional Secretariat is for 16 years, the competence of administrative staff and employee performance is included in the good category; (2) Work experience does not affect employee performance. Competency of administrative staff has a positive and significant effect on employee performance. Work experience and competence of administrative staff simultaneously have a positive and significant effect on employee performance.

The relationships between patient safety culture and sentinel events among hospitals in Saudi Arabia: a national descriptive study

BackgroundSentinel events (SEs) can result in severe and unwanted outcomes. To minimize the fear of sentinel events reporting and the occurrence of sentinel events, patient safety culture improvements within healthcare organizations is needed. To our knowledge, limited studies explored the relationships between patient safety culture and sentinel events on a local level and no research has been conducted at the national level in Saudi Arabia.ObjectivesThis study aimed to explore the relationships between the patient safety culture and the reported-SEs on a national level during the year 2020 in Saudi hospitals.MethodsThis was a descriptive study. We utilized two data sources (the reported-SEs and the patient safety culture survey) that were linked using hospitals information. To explore the relationships between patient safety culture and reported-SEs rates, we performed descriptive statistics, a test of independence, post-hoc analysis, correlation analysis, and multivariate regression and stepwise analyses.ResultsThe highest positive domain scores in patient safety culture domains in the Saudi hospitals (n = 366) were “Teamwork Within Units” (80.65%) and “Organizational learning-continuous improvement” (80.33%), and the lowest were “Staffing” (32.10%) and “Nonpunitive Response to Error” (26.19%). The highest numbers of reported-SEs in 103 hospitals were related to the contributory factors of “Communication and Information” (63.20%) and “Staff Competency and Performance” (61.04%). The correlation analysis performed on 89 Saudi hospitals showed that higher positive patient safety culture scores were significantly associated with lower rates of reported-SEs in 3 out of the 12 domains, which are “Teamwork Within Units”, “Communication Openness”, and “Handoffs and Transitions”. Multivariate analyses showed that “Handoffs and Transitions”, “Nonpunitive Response to Error”, and “Teamwork Within Units” domains were significant predictors of the number of SEs. The "Staff Competency and Performance" and "Environmental Factors" were the most contributory factors of SEs in the number of significant correlations with the patient safety culture domains.ConclusionThis study identified patient safety culture areas of improvement where hospitals in Saudi Arabia need actions. Our study confirms that a more positive patient safety culture is associated with lower occurrence of sentinel events. To minimize the fear of sentinel events reporting and to improve overall patient safety a culture change is needed by promoting a blame-free culture and improving teamwork, handoffs, and communication openness.

Specifics of the students’ critical thinking formation within active learning space

Critical thinking skills are important for personal development and self-realization in professional activity. Thus, this research was aimed at obtaining data about the formation of students’ critical thinking and the professional competencies of the future specialist within hybrid learning. The developed elective course for psychologists and linguists was introduced into the educational system of a higher educational institution. To measure the level of forced critical thinking, the authors used the California Critical Thinking Disposition Inventory (CCTDI), which is specifically designed for undergraduate and graduate students or comparable groups. The findings describe the specifics of the students’ critical thinking formation within hybrid learning. The statistical data analysis showed positive dynamics and a significant increase in the experimental group. The practical testing and experimental validity of the developed course effectiveness gives prospects for further studies of this phenomenon and the practical implementation of innovative technologies aimed at the students’ critical thinking formation within a blended learning model in higher education institutions. The developed optional course within the blended learning model allows creating and practically implementing new educational programs for university students. The research findings also foresee the need for further study of training competent pedagogical staff for the implementation of blended learning.

Metrics for maternity unit staffing in low resource settings: Scoping review and proposed core indicator.

The lack of usable indicators and benchmarks for staffing of maternity units in health facilities has constrained planning and effective program implementation for emergency obstetric and newborn care (EmONC) globally. To identify potential indicator(s) and benchmarks for EmONC facility staffing that might be applicable in low resource settings, we undertook a scoping review before proceeding to develop a proposed set of indicators. Population: women attending health facilities for care around the time of delivery and their newborns. Concept: reports of mandated norms or actual staffing levels in health facilities. studies conducted in healthcare facilities of any type that undertake delivery and newborn care and those from any geographic setting in both public and private sector facilities. Searches were limited to material published since 2000 in English or French, using Pubmed and a purposive search of national Ministry of Health, non-governmental organization and UN agency websites for relevant documents. A template for data extraction was designed. Data extraction was undertaken from 59 papers and reports including 29 descriptive journal articles, 17 national Ministry of Health documents, 5 Health Care Professional Association (HCPA) documents, two each of journal policy recommendation and comparative studies, one UN Agency document and 3 systematic reviews. Calculation or modelling of staffing ratios was based on delivery, admission or inpatient numbers in 34 reports, with 15 using facility designation as the basis for staffing norms. Other ratios were based on bed numbers or population metrics. Taken together, the findings point to a need for staffing norms for delivery and newborn care that reflect numbers and competencies of staff physically present on each shift. A Core indicator is proposed, "Monthly mean delivery unit staffing ratio" calculated as number of annual births/365/monthly average shift staff census.