The relevance of organizing an effective waste management system in the modern world is beyond doubt. It must be understood that waste can be not only a source of environmental hazard, but also a means of making a profit and secondary material resources. The area of waste management is most dependent on the transport system, that is, it is most sensitive to the organization of effective transport work. The article describes the modern technological process of working with waste. The principles and acts regulating the detail are described. Mathematical models describing the modern process of working with waste at the level of routes are considered. Problems in the practical plane are defined. The possibility of describing the system through the theory of queuing systems is estimated. The types of queuing systems at different levels of planning applicable to the description of the waste management system are determined. The range of problems that can be solved through the theory of the queuing system is determined. Directions for further research in this area are determined.