Artificial intelligence (AI) models have already achieved great success in fields such as computer vision and natural language processing. However, deploying AI models based on heterogeneous hardware is difficult to ensure accuracy consistency, especially for precision sensitive feature-based image retrieval. In this article, we realize an image-retrieval method based on cross-hardware platform features, aiming to prove that the features of heterogeneous hardware platforms can be mixed, in which the Huawei Atlas 300V and NVIDIA TeslaT4 are used for experiments. First, we compared the decoding differences of heterogeneous hardware, and used CPU software decoding to help hardware decoding improve the decoding success rate. Then, we compared the difference between the Atlas 300V and TeslaT4 chip architectures and tested the differences between the two platform features by calculating feature similarity. In addition, the scaling mode in the pre-processing process was also compared to further analyze the factors affecting feature consistency. Next, the consistency of capture and correlation based on video structure were verified. Finally, the experimental results reveal that the feature results from the TeslaT4 and Atlas 300V can be mixed for image retrieval based on cross-hardware platform features. Consequently, cross-platform image retrieval with low error is realized. Specifically, compared with the Atlas 300V hard and CPU soft decoding, the TeslaT4 hard decoded more than 99% of the image with a decoding pixel maximum difference of +1/−1. From the average of feature similarity, the feature similarity between the Atlas 300V and TeslaT4 exceeds 99%. The difference between the TeslaT4 and Atlas 300V in recall and mAP in feature retrieval is less than 0.1%.