Social Welfare Department Research Articles

Penggunaan indikator peraturan kelayakan berasas pendapatan dan peluang kanak-kanak mendapat bantuan sosial awam

Well-being of a child is closely related to the socio-economic status of his/her household. Economic deprivation of one’s household not only contributes to child poverty; but also have some bearing on the child’s likelihood to be considered as an eligible public social assistance recipient. A survey was carried out in 2007 to examine the ways in which socio-economic statuses of households impinged on a child’s opportunity to receive social assistance. A total of 230 children, who were listed in the application list of Child Benefits Scheme administered by the Social Welfare Department in Pasir Puteh District, Kelantan were involved in the study. The findings show that there is a significant relationship (p>.000) between the socio-economic characteristics and a child’s likelihood to be eligible for social assistance. The findings also indicate that eligibility rules which are based on income (means test) are pertinent in the selection of eligible public social assistance recipients.

Indigenous women and the law: The consciousness of marginalized women in the Philippines

ABSTRACTPoverty and lack of access to quality education are among the major reasons why indigenous women have lagged behind others in terms of social consciousness. This study seeks to show that despite their marginalized and underprivileged status, women’s consciousness regarding Violence Against Women and Their Children Act (Republic Act 9262) in the Philippines is comparable to that of mainstream groups. The study sample was drawn from the population of a patriarchal tribe in the Philippines, known as the Dumagat or “river people” who live on the riverbanks. Using a descriptive research method, I found that the majority of Dumagat women possess knowledge of RA 9262. They understand the rights covered by law and their entitlements. The majority are also capable of recognizing violation of these rights. The Department of Social Welfare and Development (DSWD) is an arm of the government that can help them to emerge from poverty. Their needs and aspirations include sustainable capacity building programs, such as livelihood training and greater access to higher education.

THE EXTENT TO WHICH THE LESOTHO GOVERNMENT’S SOCIAL WELFARE PROGRAMMES ARE RESPONSIVE TO THE NEEDS OF RURAL RECIPIENTS

This paper examines the extent to which government social welfare programmes meet the needs of individuals in the rural areas in Lesotho. Data were collected from 100 social welfare recipients through a semi-structured questionnaire. The study was guided by four hypotheses using chi-square as a test of significance. The major results show that the government was providing a number of social welfare programmes that had a significant impact on lives. These notwithstanding, the insufficient transfers are discussed in the light of the African cultural values of sharing and reciprocity. The impact of the financial/economic crisis on recipients and the government in the area of social welfare is discussed. It is concluded that the government has not been able to provide sufficient social welfare benefits to its citizens. The weaknesses of the Department of Social Welfare and the unregulated nature of social work practice are highlighted and recommendations are suggested.

Factors Affecting the Level of Employment Core Ability Skills of Trainees with Physical Disabilities

The Malaysian government has focused attention towards increasing the marketability of trainees in special vocational training institutions by enhancing the quality of their soft and hard skills. However, trainees with physical disabilities have some limitations towards achieving the targeted goal. Therefore, this research was conducted to explore the internal and external factors that affect the level of Employment Core Abilities Skills (ECAS) of trainees with physical disabilities in special vocational institutions in Malaysia. A multi-source qualitative research design that involved content analysis and triangulation was used to explore emerging themes. A purposive sampling technique was used to select 21 trainees, and 21 trainers and management officers as participants in this study. Data from various sources were transcribed and analyzed using content analysis method. Findings indicate the factors that influence the level of Employment Core Abilities Skills (ECAS) of trainees with physical disabilities (TPD)’s were TPDs background, institutional environment and condition, institutional rules and regulations, and trainee’s peers and trainers contribution. These findings can be highlighted to relevant stakeholders especially to the Ministry of Education and Department of Social Welfare in order to enhance the trainees with disabilities level of ECAS.

An authentication and authorization mechanism for long-term electronic health records management

In the past five decades, major improvement on sanitation, new invention on medicines, and novel development on medical technologies had been widely deployed and adopted in modern societies. In consequence, the average lifetime of human being is much longer than it was before. Therefore, to safely establish and manage personal health records for each individual during his/her lifetime within the electronic form has gradually become an interesting topic for individual citizens and social welfare departments; the reason is that a well-maintained health records document of an individual can help doctors and hospitals know important and necessary medical and body conditions of the targeted patient in time before conducting any therapy. In this paper, we proposed an authentication and authorization protocol to manage which organization (usually a hospital) is allowed to have the access right on the long-term historical electronic health records of a targeted individual. By using the proposed scheme, a person can migrate his/her health records to a specific organization along with access right authorization. In our protocol, the cumulatively notarized signature mechanism is introduced to preserve the evidence on the ownership transfer of targeted electronic health records between two organizations. A trusted notary is used to verify the management privilege of involved organizations on those health records of targeted individuals. In addition, we show that the protocol achieves data integrity, non-repudiation for data authorization and data availability.

"IDEAS" and the IPS.

Byline: K. Kumar Sir, The efforts to include disabled psychiatrically ill individuals in the ambit of the welfare programs for the disabled in India have a delayed start and a long checkered course. Psychiatrists and other mental health workers had been making ardent appeals and personal efforts in discrete and discontinuous ways, to seek parity of disabled mentally ill persons with mentally retarded and physically disabled persons. Since the 1960s and 1970s, the union and state governments, parliament and state assemblies, and socially committed conscientious citizens started talking on and taking up the cause of disabled persons' care, support, and sustenance, on the line of welfare programs prevailing and prospering in developed nations. During the 1980s and 1990s, the concern and care for the disabled individuals gained attention from the health sector and social welfare sector. The Social Welfare Ministry (as it was called then) of Government of India started to convene meetings on drafting a suitable comprehensive act, incorporating welfare programs for physically disabled persons. Mental retardation also was brought into the gamut of disabilities, thanks to the effort of pioneers in the field of care of persons with mental retardation. Some of us who had been active at the Indian Psychiatric Society at those times addressed the Social Welfare Ministry and got invited to attend the meetings meant for evolving disability welfare programs. Along with many seniors like Dr. A. Venkoba Rao, Dr. S. M. Channabasavanna, Dr. M. Sarada Menon, Dr. L. P. Shah, some juniors like me also had the privilege of attending such meetings. I distinctly remember Sri. Pandey, the then joint secretary, Social Welfare Department, a very perceptive officer who was the coordinator/convener for most of these meetings that were attended by professionals, community leaders, and legal experts. Although we could convey, and to some extent, convince them about the genuine need and justification of including chronic mentally ill persons in the catchment for welfare programs, lack of a scale to evaluate and quantify behavioral and social disability of these patients emerged as a major, or even an absolute hurdle in accepting them, on par with other disabled individuals, defined well. Although the Persons with Disabilities Act (PDA) 1995 included chronic mentally ill as the last category of disabilities, lack of a scale for evaluation and grading psychiatric disability made it impossible for the government to extend disability assistance benefits under PDA for our disabled patients on par with other disabled persons. The utmost and urgent felt need for such an evaluation and scoring scale for psychiatrically disabled persons loomed large, in front of Indian psychiatrists and the IPS for few years since then. In 2001, at the Annual National Conference Indian Psychiatric Society (ANCIPS) Pune, a Task Force, with Dr. Thara (Scarf, Chennai) as chairperson and Dr. T. Murali (National Institute of Mental Health and Neurosciences [NIMHANS]) as convener, was constituted for preparing such a scale, and the task was taken up on an urgent pace to be completed in an year. Galvanized as the premium project of the IPS for the year, it was earnestly taken up by the task force. Dr. S. Nambi, the then secretary general of IPS extended his valuable help in coordinating the work. Despite some operational difficulties and financial limitations, the Task Force did a commendable work in evolving the draft of the Indian Disability Evaluation and Assessment Scale (IDEAS) and field-tested it in ten centers across the country. In the inauguration of ANCIPS 2002 at Kolkata, I had the pleasant privilege of releasing the IDEAS, fulfilling the mission initiated as IPS President in ANCIPS, Pune, in 2001. …

Multisensory and closed kinetic chain exercises on the functional capacity and balance in elderly women: blinded randomized clinical trial

Abstract Introduction: The aging process causes losses that lead to decreased balance, gait speed and functional capacity and, therefore, there is a need of specific protocols to work preventively these variables, which will contribute to the decrease in the frequency of falls in this population. Objective: Verify the effect of a program of multisensory and closed kinetic chain exercises on the functional capacity and balance in elderly women. Methods: Randomized clinical trial masked (blind). Subjects were 32 elderly women from the Centro de Convivência of the Bauru Department of Social Welfare (Secretaria de Bem-Estar Social de Bauru) distributed in two groups: control (CG = 15) and experimental (EG = 17). Interventions: The program of multisensory and closed kinetic chain exercises was applied during an hour, once a week, for 12 weeks. Main measures: Functional capacity was measured by Timed Up and Go (TUG) and the 10-meter walking test (TC10) and their balance by the Berg Balance Scale (BBS). Results: Regarding the comparison between the moments M1 and M2 of the EG after the intervention, there was a statistically significant increase in the functional capability (p = 0.00006), walking speed (p = 0.0008) and balance (p = 0.0006). Conclusion: The multisensory and closed kinetic chain-training program indicated a beneficial effect in the improvement of the elderly women balance and functional performance.

대학생들의 학업성취도 및 학습만족도에 대한 팀 기반 학습 적용의 효과에 관한 연구

본 연구는 팀 기반 학습을 활용한 대학전공 수업이 학습자들의 학업성취도와 학습만족도에 미치는 영향에 대해 알아보고자 하였다. 연구대상자는 사회복지학과 학생 46명으로 1~3주차는 강의식 수업과 TBL에 대한 소개를 하였으며 4~14주차까지 팀 기반 학습을 진행하였다. 이후 효과 측정은 설문지 및 인터뷰, 자유기술형 응답 등을 활용하였다. 그 결과, 팀 기반 학습을 통한 학업성취도는 강의식 수업보다 유의미하게 향상되었다. 또한 학습자들은 충실한 학습, 흥미롭고 원활한 상호작용, 능동적인 학습과 참여, 발표력과 의사소통 능력의 향상과 함께 학습만족도 역시 향상된 것을 확인할 수 있었다. 그러므로 향후 팀 기반 학습을 다른 교과목에도 적용해 볼 것을 제안하고자 한다. The purpose of this study was investigating effects of TBL (Team-based learning) on the academic achievements and learning satisfaction of university students. This study subjects were 46students in social welfare department. This study surveyed instructor-led classes and orientation of TBL, which is provided from the 1st week to 3rd week. Then, TBL was performed from 4th week to 14th week. The results were found by utilizing questionnaires and interviews through free form technology, which produced effective and measured responses. So academic achievements was improved significantly better than classical explanation teaching. And also learning satisfaction was improved with students' substantial amount, interesting and seamless interaction, active learning and participation, improved presentation technique, and competence in mutual communication. I suggest that TBL should be applied to other subjects.

Screening for Social Care Complex Needs – Review of current experiences

Background: The importance of the social dimension on health is well known, and care systems around the world are trying to align their interventions to tackle health and social elements in a comprehensive and integrated care continuum. Arguably one of the first steps towards surpassing this gap is creating a common approach and language of understanding between both areas. A main feature in desiging integrated care models is the need to evaluate the complexity of care needed by the population in order to enable the scaling of efforts and planning resources. Health care complexity scales are based on previous diagnosis, age and health resources consumption and can easily be applied to the overall population, as most of them have this information coded and recorded in the health information systems. This seems to be not so easy for the evaluation of social complexity. It is in this context that the Barcelona Provincial Council jointly with the Inter-ministerial Health and Social Care and Interaction Plan (PIAISS, Government of Catalonia), the Family and Social Welfare Department (Government of Catalonia) and the City Council of Sabadell have lead a research project to review existing systems of screening for social care complex needs, conducted by the the Avedis Donabedian Research Institute. Method: The first part of this project has consisted on a review of existing experiences. This was conducted with a mixed methodology by review of the published literature and with interviews with key referents in the area (over 60 contacts 30 in Spain, 31 internationally). Given the relative newness of the topic a snowballing technique was selected to carry out the review of the literature (over 200 documents reviewed). In order to ensure that all relevant instruments were captured the screening criteria was flexible and the selected documents (to full text review) included screening instruments for social complexity, evaluation instruments for social complexity and documents presenting a conceptual framework of social complexity. Results: From the 200 documents reviewed 31 instruments to screen or carry out a preliminary evaluation of complexity of social care (or closely related concepts) were detected. In a full text review the 31 instruments were narrowed down to 8 (interRAI, Northern Ireland Single Assessment Tool, Caseload Management Model, Self-sufficiency matrix, OARS, Gijon, TIR, Outcomes Star). The main reasons for dismissal were: a lack of fully formed instrument or a concept deemed to be too detached from that of social complexity. In an analysis of the concepts that those instruments evaluate 205 different items were detected. Grouping them in thematic areas the following covered most of the evaluated items: characteristics of the person itself (8% of identified items); impact of health in the daily life (31%), living conditions (18%), relational network (25%), relation with the system of provision of services (18%). It should be also noted that the review didn’t detect any instrument that was both a screening instrument and evaluated social complexity, although some were close. Particularly two wider systems included a screening instrument complemented with a detailed evaluation of what is close to social complexity: interRAI and NISAT and one instrument that has been used both as a screening and as an evaluation tool, the Self-Sufficiency Matrix. Discussion: The development of strong screening instruments of social complexity can be a crucial step towards this holistic approach to care in several ways. First, relating to social services themselves, it is believed that in an ever more complex context of social care, having a common screening system can contribute to prioritize most needed cases at an individual level and to plan social services at a policy/managerial level. In addition, screening for complexity of social care can help to give a common language with health teams and therefore, contribute to the process of health and social integration. Conclusion: The lack of clear models of screening of social complexity highlights the needs of further development of the social care field in terms of the systematic identification of needs of a potential population and the consequential plan of social services. *Its impact would very likely overreach form the social field into the health care field and potentially enable the development of the integrated care models.* Looking ahead, the screening of social complexity poses some dilemmas to the future of health and social integration particularly regarding the convenience of sharing information and coordinating care plans.

Psychological Distress for Divorced Women in Baghdad A Cross-Sectional Study

Objectives: The present study aims to assess the level of psychological distress among divorced women in Baghdad and to find out the significant relationship between psychological and age educational level, Methodology: A cross-sectional descriptive study that carried out for the period of 2nd May to 30th November, 2015. A sample of 50 the period in 2nd May to 30th November, 2015. A sample of 50 divorced women is selected purposively (non probability sample) who were attending the social welfare department at the local municipal council in Al-Sadir city in Baghdad, Al-Rasafa sector. A semi-structured questionnaire was used by the investigators for the present study. The data have been collected through the utilization of the self administrative questionnaire as a mean of data collection. Statistical analyses were conducted such as frequencies, percentage, mean, standard deviation and chi-square by using statistical package for social science (SPSS) version 15.0. Results: The results reveal that ages of divorced women were ranged in 20-29 year old, with educational level of primary/secondary school. Conclusions: The study concluded that divorce is highly prevalent at age group 20-40 years old among women who they have moderate to severe psychological distress. Recommendations: The study recommended on emphasis on the role of media to change the negative view towards divorced women, the study also recommended on emphasis of governmental role for supporting these women and providing recreational and rehabilitative programs for them.

아동복지전공 예비보육교사들이 보육실습에서 경험하는 딜레마에 대한 탐색

본 연구는 아동복지전공 예비보육교사들이 실습과정에서 경험하게 되는 딜레마와 딜레마를 해소시켜주는 요인을 탐색하여, 보육실습을 효율적으로 지도하기 위한 기초자료를 제공하고자 실시되었다. 이를 위하여 S여대 사회복지과에서 아동복지를 전공하고 있는 예비보육교사 15명을 대상으로 저널 및 관찰일지와 면담을 통해 질적으로 분석하였다. 이 과정에서 반복읽기를 통해 연구문제에 관련된 의미를 도출한 후, 범주화 과정을 거쳐 핵심어를 기록하였다. 그리고 핵심어들을 모아 유사한 개념들을 재분류 한 후 하위주제(sub-theme) 및 대표주제(theme)를 선정하였다. 연구결과 보육실습에서 경험하는 딜레마는 지도교사, 영유아, 수업, 과중한 업무, 자신과 관련하여 도출되었으며, 보육과 사회복지라는 선택적 대안이 가능하므로 인해 두 갈래의 길에서 갈등하는 현상이 나타났다. 그리고 딜레마를 해소 시켜주는 요인으로는 영유아들의 변화, 보육실습 동료들의 응원, 실천적 지식의 획득이 도출되었다. 이를 바탕으로 논의에서는 아동복지전공 예비보육교사들의 보육실습을 효율적으로 운영하기 위한 방안을 제시하였다. This study aimed to provide the basic data to effectively teach nursery practices by investigating the dilemmas experienced by nursery school teachers-in-training majoring in children's welfare during nursery practicums and factors for solving such dilemmas. To this end, a qualitative analysis was conducted using journals, daily monitoring reports and interviews with 15 nursery school teachers-in-training in the Department of Social Welfare at S Women's University. The meaning related to the theme of the research was identified by repetitive reading in the process and then, the key words were determined through the categorization process. Next, the key words with similar concepts were re-classified and the sub-theme and the main theme were selected. In accordance with the analysis, it was identified that the dilemmas experienced during nursery practicums were related to tutors, children, classes, excessive work and the self. Furthermore, the subjects reported inner conflict because they had the alternative to select nursery or social welfare. The factors relieving such dilemmas included a change of children, encouragement from colleagues and the acquisition of practical knowledge. On the basis of the analysis results, this study proposed an approach to effectively implement nursery practicums for nursery school teachers-in-training majoring in children's welfare in the discussion chapter.

Depression, Loneliness and Cognitive Distortion among Young Unwed Pregnant Women in Malaysia: Counseling Implications

<p>Inability to meet the demands and challenges resulting from the rapid social and economic growth bring about social and psychological problems among youths and their families. One of the problems that young women are facing now is unwed pregnancies. Unwed pregnancies bring about negative social and psychological effects. The objective of this quantitative study is to ascertain the relationships among depression, loneliness and cognitive distortion. Respondents for this study were 150 young unwed pregnant women whose age ranged between 14 and 29 years old who were placed in shelters for unwed pregnant women run by the Social Welfare Department and various non governmental agencies throughout Malaysia. Four research instruments were used namely: Information on the respondents’ background, UCLA Loneliness Scale, Reynolds Adolescents Depression Scale (RADS) and Cognitive Distortion Scale (CDS). Results of the study showed that there were positive significant correlations between depression and loneliness, depression and cognitive distortion and loneliness and cognitive distortion. This paper also discussed the implications of the research findings on counselling and psychotherapy for the unwed pregnant women. Counselling and psychotherapy should focus on giving strength and hope for the young women to rebuild their life.</p>

A Study of Flood Evacuation Center Using GIS and Remote Sensing Technique

This research demonstrated the use of Remote Sensing technique and GIS to determine the suitability of an evacuation center. This study was conducted in Batu Pahat areas that always hit by a series of flood. The data of Digital Elevation Model (DEM) was obtained by ASTER database that has been used to delineate extract contour line and elevation. Landsat 8 image was used for classification purposes such as land use map. Remote Sensing incorporate with GIS techniques was used to determined the suitability location of the evacuation center from contour map of flood affected areas in Batu Pahat. GIS will calculate the elevation of the area and information about the country of the area, the road access and percentage of the affected area. The flood affected area map may provide the suitability of the flood evacuation center during the several levels of flood. The suitability of evacuation centers can be determined based on several criteria and the existing data of the evacuation center will be analysed. From the analysis among 16 evacuation center listed, there are only 8 evacuation center suitable for the usage during emergency situation. The suitability analysis was based on the location and the road access of the evacuation center toward the flood affected area. There are 10 new locations with suitable criteria of evacuation center proposed on the study area to facilitate the process of rescue and evacuating flood victims to much safer and suitable locations. The results of this study will help in decision making processes and indirectly will help organization such as fire-fighter and the Department of Social Welfare in their work. Thus, this study can contribute more towards the society.

An Assessment Service Delivery of Social Welfare Department Dealing with Vulnerable and Disadvantages Group in Perak

A high-quality service delivery of Social Welfare Department (SWD) has encountered in promoting social inclusion towards the vulnerable and disadvantaged groups. This paper assesses the performance of SWD in the state of Perak, Malaysia by applied a semi-structured questionnaire survey of 400 respondents from a varied category of vulnerable and disadvantaged group within Perak. This research identified there is a correlation between service delivery performed and the quality of life of the respondents in social sustainability. The outcomes associated with strong justifications will offer alternatives to help in the betterment of the delivery system for these types of groups.

Elder mistreatment in a community dwelling population: the Malaysian Elder Mistreatment Project (MAESTRO) cohort study protocol

IntroductionDespite being now recognised as a global health concern, there is still an inadequate amount of research into elder mistreatment, especially in low and middle-income regions. The purpose of this...

Measuring departmental and overall regional performance: applying the multi-activity DEA model to Taiwan׳s cities/counties

This study measures the departmental and overall efficiency in Taiwan׳s counties/cities by applying a multi-activity data envelopment analysis (MADEA) model. The model overcomes the problems of panel data, undesirable outputs, shared inputs, and environmental variables and intertemporal efficiency changes (productivity) by applying the Malmquist–Luenberger (ML) index. We include data on the economic development, social welfare, police and security, and education departments for 20 counties/cities in Taiwan for the period 1999–2013. We find that the police security department is the most efficient in most counties/cities in the period 1999–2013, and the economic development department is the second efficient one in 2002–2005 and after 2009. Furthermore, there exist urban–rural gaps in the efficiency scores between counties and cities, between service-type and non-service-type counties/cities, and among different regions. With regard to the efficiencies over time (ML indices and their decompositions), we find that the production frontiers of the social welfare and education departments in Taiwan׳s counties/cities expanded continuously during this period. Finally, we also find that urban–rural gaps and gaps between service-type and non-service-type counties/cities exist in terms of technological changes and ML productivity indices in the social welfare and education departments. The area differences of technological changes exist in 4 departments and in overall. Our results will help the mayors of counties/cities understand the strengths and weaknesses of the regions they govern.

Social Workers’ Conflict of Loyalty in the Context of Social Activism: The Case of the 2011 Social Protests in Israel

ABSTRACTThis qualitative study examined the experiences of social workers who participated in the 2011 Israeli social protests. Data were collected through 1 focus group interview. The sample included 11 social workers employed in 11 social welfare departments throughout the country. Findings highlight the complexities and dilemmas experienced by social workers who protested against the system that employs them. Research findings contribute to the discourse regarding the conflict of loyalty experienced by public social workers engaged in social activism that targets the system that employs them.

A Case Study on the Experience of Hospice Volunteers

Received November 2, 2015, Revised January 25, 2016, Accepted February 4, 2016 Correspondence to: Se Hwa Shim Department of Social Welfare, Korea University Graduate School, Korea University Sejong Campus 2511 Sejong-ro, Sejong 30019, Korea Tel: +82-44-860-1250, Fax: +82-44-860-1251, E-mail: shimminji@hanmail.net This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

과정이수형 자격제도 운영 학과의 NCS 기반 교육과정 설계모형 연구 - 전문대학 사회복지과를 중심으로

과정이수형 자격제도 운영 학과의 NCS 기반 교육과정 설계모형 연구 - 전문대학 사회복지과를 중심으로

Assessing the needs of caregivers of children with disabilities in Penang, Malaysia.

Disability in a child not only affects the child but also presents socioeconomic and psychological impacts to the child's family. This study aims to describe the service needs of caregivers of children with disabilities in the state of Penang, Malaysia, and to determine the child and family characteristics predisposing to having more caregiver needs. A cross-sectional survey was conducted between February and June 2013 among caregivers of children aged 0-12years with disabilities registered with the Penang Department of Social Welfare. Caregivers completed a self-administered mailed questionnaire containing a 20-item Caregiver Needs Scale (CNS). Each item in the CNS was rated on a 5-point Likert scale ranging from 'help not at all needed' to 'help extremely needed'. A total of 273 surveys were available for analysis (response rate 34.0%). The CNS contained four domains. The 'Help getting Information and Services for child' domain had the highest mean score (3.61, 95% CI: 3.46, 3.77) followed by 'Help with Finances' (3.29, 95% CI: 3.13, 3.45) and 'Help Coping with child' (3.11, 95% CI: 2.97, 3.25), while the 'Help getting Childcare' domain had the lowest mean score (2.30, 95% CI: 2.13, 2.47). Multivariate regression analysis identified caregivers of younger children and with more severe disability as having more caregiver needs in all domains. Besides that, caregivers of children with learning disability needed more help getting information and help with coping. Caregivers of children with learning and multiple disabilities needed more help getting childcare compared to children with other disability. Caregivers of Indian ethnicity, who had less than a tertiary education and who themselves had medical problems needed more help with finances. The findings on caregiver needs in this study can help inform planning of family support services for children with disabilities in Penang, Malaysia.