Social Strategies Research Articles

Single-parent Adolescents’ Resilience and Psychological Well-being: The Role of Social Competence and Emotion Regulation

Background: Previous studies have shown that children and adolescents living with single parents are prone to behavioral and psychological difficulties and experience a poor sense of well-being. Also, the period of adolescence is critical for the development of an individual in multiple aspects; it is important to focus on their well-being and associated factors for a better transition into adulthood. Aims: This study aims to find the mediating role of social competence and emotion regulation on the relationship between resilience and psychological well-being among single-parent adolescents. Methods: This was a cross-sectional study. The study sample was 385 adolescents residing in Kerala (179 boys and 206 girls, mean age = 15.03, SD = 1.45). A total of 185 participants (48.1%) were from families that lost either of their parents to death, and the other 200 participants (51.9%) were from divorced or separated families. Self-reported measures for resilience, social competence, emotion regulation, and psychological well-being were used for data collection. Data were analysed using IBM SPSS and AMOS version 24. Results: The results showed that resilience, the prosocial behavior dimension of social competence, and the cognitive reappraisal dimension of emotion regulation indicate significant positive associations with the psychological well-being of adolescents living in single-parent families. The expressive suppression dimension of emotion regulation and the antisocial behavior dimension of social competence have a substantial negative connection with the psychological well-being of adolescents raised by single parents. The findings suggest that resilience directly predicts psychological well-being; prosocial behavior and cognitive reappraisal partially mediate the association of resilience and psychological well-being. Conclusion: According to our findings in this study, developing social competence skills and adaptive emotion regulation strategies can improve the psychological well-being of adolescents living with single parents. The results have multiple clinical, educational, and community implications.

Role of artificial intelligence in customer engagement: a systematic review and future research directions

Purpose The purpose of this study is to comprehend how AI aids marketers in engaging customers and generating value for the company by way of customer engagement (CE). CE is a popular area of research for scholars and practitioners. One area of research that could have far-reaching ramifications with regard to strengthening CE is artificial intelligence (AI). Consequently, it becomes extremely important to understand how AI is helping the marketer reach customers and create value for the firm via CE. Design/methodology/approach A detailed approach using both systematic review and bibliometric analysis was used. It involved identifying key research areas, the most influential authors, studies, journals, countries and organisations. Then, a comprehensive analysis of 50 papers was carried out in the four identified clusters through co-citation analysis. Furthermore, a content analysis of 42 articles for the past six years was also conducted. Findings Emerging themes explored through cluster analysis are CE concepts and value creation, social media strategies, big data innovation and significance of AI in tertiary industry. Identified themes for content analysis are CE conceptualisation, CE behaviour in social media, CE role in value co-creation and CE via AI. Research limitations/implications CE has emerged as a topic of great interest for marketers in recent years. With the rapid growth of digital media and the spread of social media, firms are now embarking on new online strategies to promote CE (Javornik and Mandelli, 2012). In this review, the authors have thoroughly assessed multiple facets of prior research papers focused on the utilisation of AI in the context of CE. The existing research papers highlighted that AI-powered chatbots and virtual assistants offer real-time interaction capabilities, swiftly addressing inquiries, delivering assistance and navigating customers through their experiences (Cheng and Jiang, 2022; Naqvi et al., 2023). This rapid and responsive engagement serves to enrich the customer’s overall interaction with the business. Consequently, this research can contribute to a comprehensive knowledge of how AI is assisting marketers to reach customers and create value for the firm via CE. This study also sheds light on both the attitudinal and behavioural aspects of CE on social media. While existing CE literature highlights the motivating factors driving engagement, the study underscores the significance of behavioural engagement in enhancing firm performance. It emphasises the need for researchers to understand the intricate dynamics of engagement in the context of hedonic products compared to utilitarian ones (Wongkitrungrueng and Assarut, 2020). CEs on social media assist firms in using their customers as advocates and value co-creators (Prahalad and Ramaswamy, 2004; Sawhney et al., 2005). A few of the CE themes are conceptual in nature; hence, there is an opportunity for scholarly research in CE to examine the ways in which AI-driven platforms can effectively gather customer insights. As per the prior relationship marketing studies, it is evident that building relationships reduces customer uncertainty (Barari et al., 2020). Therefore, by using data analysis, businesses can extract valuable insights into customer preferences and behaviour, equipping them to engage with customers more effectively. Practical implications The rapid growth of social media has enabled individuals to articulate their thoughts, opinions and emotions related to a brand, which creates a large amount of data for VCC. Meanwhile, AI has emerged as a radical way of providing value content to users. It expands on a broader concept of how software and algorithms work like human beings. Data collected from customer interactions are a major prerequisite for efficiently using AI for enhancing CE. AI not only reduces error rates but, at the same time, helps human beings in decision-making during complex situations. Owing to built-in algorithms that analyse large amounts of data, companies can inspect areas that require improvement in real time. Time and resources can also be saved by automating tasks contingent on customer responses and insights. AI enables the analysis of customer data to create highly personalised experiences. It can also forecast customer behaviour and trends, helping businesses anticipate needs and preferences. This enables proactive CE strategies, such as targeted offers or timely outreach. Furthermore, AI tools can analyse customer feedback and sentiment across various channels. This feedback can be used to make necessary improvements and address concerns promptly, ultimately fostering stronger customer relationships. AI can facilitate seamless engagement across multiple digital channels, ensuring that customers can interact with a brand through their preferred means, be it social media, email, or chat. Consequently, this research proposes that practitioners and companies can use analysis performed by AI-enabled systems on CEB, which can assist companies in exploring the extent to which each product influences CE. Understanding the importance of these attributes would assist companies in developing more memorable CE features. Originality/value This study examines how prominent CE and AI are in academic research on social media by identifying research gaps and future developments. This research provides an overview of CE research and will assist academicians, regulators and policymakers in identifying the important topics that require investigation.

Coping with Age-Related Vision Loss to Maintain Occupational Engagement: A Narrative Account

Introduction This narrative inquiry study aimed to explore older adults’ stories about how they have coped to maintain occupational engagement, despite living with age-related vision loss (ARVL). Methods Six older adults, ≥ 60 years of age with ARVL participated in three interviews each, which were analyzed using thematic analysis. Results Coping was grouped into three overarching themes namely psychological, social, and behavioral coping strategies. Conclusion Results from this study have identified how older adults with ARVL cope to maintain participation in occupations. Findings highlight the need for increased healthcare support, including occupational therapists, to help older adults aging with vision loss identify and integrate adaptive coping strategies to enhance their occupational lives.

The Influence of Social Media Marketing on Brand Equity: Evidence from the Fast-Food Industry in Brazil

Purpose: The aim of the study was to investigate the impact of digital marketing adoption on firm performance: a case study of small and medium enterprises in India.
 Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.
 Findings: The study investigates how social media marketing impacts brand equity in Brazil's fast-food industry. It finds a positive link between effective social media strategies and key brand equity measures like awareness, perceived quality, and loyalty. Brands with robust social media presence tend to enjoy greater visibility and are seen as offering higher quality. Furthermore, these efforts cultivate stronger consumer connections, potentially offering a competitive advantage.
 Unique Contribution to Theory, Practice and Policy: Social identity theory, consumer engagement theory & gratifications theory may be used to anchor future studies on the impact of digital marketing adoption on firm performance: a case study of small and medium enterprises in India. Fast-food brands should prioritize measurement and evaluation of social media marketing efforts to assess their impact on brand equity. Government agencies and regulatory bodies in Brazil should collaborate with industry stakeholders to develop guidelines and best practices for social media marketing in the fast-food industry.

RESILIÊNCIA PSICOLÓGICA DURANTE A PANDEMIA DE COVID-19

This bibliographic review addressed psychological resilience during the COVID-19 pandemic, aiming to analyze how individuals and communities coped and adapted to this unprecedented period of adversity. The methodology involved reviewing literature from academic databases, focusing on studies published from the beginning of the pandemic to the present. Results highlighted the significant impact of the pandemic on mental health, identifying anxiety, depression, and stress as common challenges. It was observed that psychological resilience, influenced by factors such as social support, coping strategies, and psychological interventions, played a crucial role in adapting to these challenges. Final considerations emphasized the importance of public policies and intervention strategies aimed at supporting psychological resilience, suggesting the need for integrated approaches that consider the various dimensions of mental health.

Restorative Parental Discipline and Types of Defending Bystander Intervention in Cyberbullying: The Mediate Role of Justice Sensitivity.

Parental socialization strategies are critical in explaining adolescents' online behavior. This study examined the relationships between parental restorative discipline, observed justice sensitivity, and cyber-bystander defender intervention (constructive and aggressive) in cyberbullying. The sample comprised 900 Mexican adolescents (40.2% male and 58.8% female), of which 450 were from secondary school (M age = 13.6, SD = 0.8) and 450 were from high school (M age = 15.4, SD = 1.3). Structural equation modeling with latent variables was performed. Overall, the results indicate that parental restorative discipline positively relates to the observer's justice sensitivity and the adoption of constructive interventions by cyber-bystander defenders. However, restorative discipline had no significant direct relationship with aggressive intervention. Observers' justice sensitivity mediates the association between restorative parenting discipline and aggressive or constructive defender interventions. Gender does not moderate the relationship proposed in the structural model. These findings suggest that parental restorative discipline explains constructive and aggressive cyber-bystander defender interventions in cyberbullying.

The Role of Smart City in Achieving Sustainable Development: Google Trends Analysis and Exponential Time Series Smoothing Models

The concept of sustainable smart urban development is an important element of the modern discourse on the future development of cities, regions, and the world as a whole, a key component of a strategy aimed at introducing innovations, improving the life quality of citizens, ensuring inclusiveness and sustainability of local development. It integrates the concept of Smart City as the application of advanced innovative technologies to solve urban problems and the concept of Sustainable Development as a balancing of socio-economic and environmental interests to achieve the Sustainable Development Goals. While discussing the problems and prospects introducing any social models or strategies, it is important to understand the level of public interest in this issue, the level of citizens’ awareness, the readiness to receive new information, and the readiness for change. The article is focused on the analysis of retrospective dynamics (from 01.01.2010 to 01.12.2023) and economic and mathematical modelling of forecast trends in changing public interest in the concepts of “Smart City” and “Sustainable Development” (identified using the Google Trends tool). The analysis was carried out for the world as a whole and for Ukraine specifically. The study identifies and describes the evolution of changes in public interest in these topics, identifies the time points of a sharp surge in interest, and conducts a comparative analysis in the content (trends for these two search queries) and spatial context (trends in Ukraine compared to global trends). The countries of the world and regions of Ukraine where user interest in the relevant topics dominates are ranked, and the countries of the world and regions of Ukraine where user interest in the relevant topics dominates are ranked, the TOP-10 are identified. The factors whose influence is relevant to the public interest dynamics are identified (consumer trends, media activity, dynamics of the introduction of relevant concepts, cultural, linguistic, and historical contexts, the general level of education, digital inclusion and consciousness of the population of different countries, etc.) Using the exponential smoothing method, models were built to predict the dynamics of time series – the number of queries from Ukrainian Internet users regarding the concepts of “Smart City” and “Sustainable Development”. Additive forecasting models, which differ in the trend component, are obtained.

Why don't women engage in muscle strength exercise? An integrative review.

Women are 'at-risk' population for failing to meet muscle strengthening guidelines. Health benefits specific to this exercise mode include maintenance of muscle mass, which is associated with reduced risk of chronic disease and falls. Of significance is the progressive decline in muscle strength exercise participation in women aged 35-54 in Australia. This period is critical for maintaining muscle strength as it establishes foundations for older women's engagement. This integrative review examined available evidence regarding factors influencing muscle strength exercise participation, specifically in women aged 35-54. Seven databases were searched. Study inclusion criteria were: (1) peer reviewed, (2) English language, (3) sample populations of healthy female adults or general adult sample population differentiating females from males, (4) mean age between 35 and 54 years, (5) focused on muscle strength exercise and measured as the primary outcome factors of participation in muscle strength exercise. Five of 1895 studies met inclusion criteria. Five key factors were associated with participation in muscle strength exercise of women aged 35-54 years: perceived time constraints; knowledge and education; modality and intensity; social support and behavioural strategies. Focused education on strength exercise and guidelines, plus initiatives and strategies that suit the needs of this cohort, are necessary to achieve health and wellbeing benefits. Responsive approaches by health professionals to these women's circumstances can potentially address current low participation levels. SO WHAT?: Creating conditions where health professionals respect a woman's exercise preferences can positively impact these women's musculoskeletal health into older age.

A Study on the Effectiveness of Using Social Media for Organizational Reputation Management in the Telecommunications Industry in Zambia. A case of Zamtel

The aim of this study was to assess the effectiveness of social media usage for organizational reputation management. This study employed a descriptive quantitative research design with a population of 150 employees working at Zamtel's head office in Lusaka. A Yamane formula was used to randomly select a sample of 109 employees for data collection. The researcher designed a questionnaire for this purpose, and descriptive analysis was conducted using SPSS. The study revealed that 68% of respondents believe social media is effective in managing an organization's reputation in Zambia. Zamtel has been positively impacted by social media in the past years, particularly in increasing responsiveness to customer queries and enhancing brand image, highlighting the need for the organization to continue focusing on its online presence and implement strategies to manage its reputation. The most common types of social media strategies used for reputation management by Zamtel include building brand awareness and creating engaging content, mostly through Facebook. The research also revealed challenges faced by Zamtel in using social media for organization reputation management, with a lack of resources and poor message design being the most significant challenges. The study recommends, among other things, that by establishing a social media policy, monitoring online conversations, engaging with followers, creating shareable content, utilizing influencer marketing, and responding to negative feedback, businesses can build a positive reputation online and enhance their brand image.

Systematic Review of Impacts of Educational Interventions to Control Breeding Sites of Aedes aegypti and Aedes albopictus Mosquitoes.

Community participation is a critical element in the management of Aedes aegypti and Aedes albopictus breeding sites. Many educational interventions have been conducted to encourage prevention and elimination of breeding sites among different community actors, such as government-run programs for vector surveillance aimed at preventing and eliminating breeding sites at the household level within a community. Getting people involved in prevention and elimination of vector breeding sites in their communities requires communication and social mobilization strategies to promote and reinforce those prevention actions that, in turn, should be effective from the entomological standpoint. Articles published in English, Spanish, and Portuguese, were reviewed to assess whether educational interventions targeting Ae. aegypti and Ae. albopictus were effective in reducing entomological indicators or in improving practices to prevent the presence of or eliminate breeding sites. The most widely used indicators were larval indices and the practices associated with reducing/eliminating breeding sites. We found that using a community-based approach adapted to eco-epidemiological and sociocultural scenarios explains the reduction of entomological indicators by educational interventions. Those who design or implement educational interventions should strengthen the evaluation of those interventions using qualitative approaches that provide a more complete picture of the social context and the barriers and facilitators to implementing vector control. Engaging school children in cross-sectorial collaboration involving the health and education spheres promotes the participation of the community in vector surveillance and reduces the risk of arboviral disease transmission.

When should children copy their mothers’ food choices? Social learning strategies about foods

Social learning strategies guide individuals in deciding from whom to learn and when. Recent research on food learning has revealed that children adopt “who” strategies, but whether they used “when” strategies remained unclear. This study investigated 4- to 6-year-old children’s beliefs about “when” another child should copy their mother’s food choice. In Experiment 1, children (N=24, 58% female) determined whether another child should adopt social or asocial learning when selecting food from among familiar or novel foods. In Experiment 2, children (N=26, 57% female) determined whether another child should adopt social or asocial learning when selecting food in an environment with a low or high percentage of bad-tasting foods. Children responded that social learning should be adopted when selecting from among novel foods and in an environment with a high percentage of bad-tasting foods. These findings revealed that children employ two “when” strategies when making food choices.

The effect of Sustainability Innovation, Proactive Sustainability Strategy, and Digital Transformation on Corporate Sustainability Performance

Purpose: Business sustainability is widely accepted as a crucial approach to ensure the long-term success of enterprises. This research aims to explore how proactive sustainability strategies, sustainable innovation, and digital transformation impact a company's sustainability performance.
  
 Method: Additionally, the study will use organizational culture as a moderator and add size and leverage as control variables to evaluate their effects. A total of 705 sample data were collected from the financial statements, annual reports, and sustainability reports of non-financial companies listed on the Indonesia Stock Exchange (IDX) between 2018 and 2022. To test the hypotheses investigated, multiple regression analysis was used.
  
 Results and conclusion: The findings reveal that proactive sustainability strategy, sustainability innovation, and digital transformation have a positive impact on corporate sustainability performance. Secondly, it was found that organizational culture cannot act as a moderator in the relationship between proactive sustainability strategy, sustainability innovation, and digital transformation.
  
 Research implications: The research highlights that to enhance long-term performance, environmental, economic, and social strategies should be supported by stakeholder engagement, governance and leadership, and communication strategies. Among these six elements, stakeholder engagement and communication strategies have the most positive impact on sustainability performance.
  
 Originality/value: This study has introduced three new aspects for measuring the Proactive Sustainability Strategy.

Preliminary testing of "roadmap to parenthood" decision aid and planning tool for family building after cancer: Results of a single-arm pilot study.

Many young adult female cancer survivors need to use reproductive medicine, surrogacy, or adoption to have a child. This study pilot tested Roadmap to Parenthood, a web-based, self-guided decision aid and planning tool for family building after cancer (disease agnostic). A single-arm pilot study tested feasibility, acceptability, and obtained effect size estimates of the Roadmap tool. Participants, recruited via hospital-based and social media strategies, completed a baseline survey (T1), accessed the Roadmap tool (website), then completed surveys at one- and 3-months (T2 and T3, respectively). Feasibility and acceptability were evaluated with rates of eligibility, enrollment, and survey completion, and feedback. Pairwise t-tests and repeated measures ANOVA evaluated usage effects. Effect size estimates were calculated. Participants (N=98) averaged 31years old (SD=5.61); 71% were nulliparous. Enrollment rate was 73%, T1-T2 completion rate was 80%, and 93% accessed the website. From T1-T2, participants reported improvements in decisional conflict (p<0.001; Cohen's d=0.85), unmet information needs (p<0.001; Cohen's d=0.70), self-efficacy (p=0.003; Cohen's d=0.40), and self-efficacy for managing negative emotions (p=0.03; Cohen's d=0.29); effects were sustained at T3. There was no change in reproductive distress (p=0.22). By T3, 94% reported increased consideration of preparatory actions and 20%-61% completed such actions. The Roadmap intervention was feasible to conduct, acceptable to users, and led to improvements in key psychosocial outcomes. Future directions will test intervention efficacy in a randomized controlled trial with a larger sample and over a longer period. A web-based tool may help women make decisions about family building after cancer and prepare for potential challenges.

Environmental accountability: why it matters in social accountability strategies: Rapid evidence narrative from the SAFE for Health Institutions project team.

Environmental accountability: why it matters in social accountability strategies: Rapid evidence narrative from the SAFE for Health Institutions project team.

Environmental corporate social responsibility practices and firm innovation: Complementarities and empirical evidence from Spanish firms

This study examines the complementarity effect of combining different types of environmental corporate social responsibility (ECSR) practices on firm innovation. We apply the complementarity approach to test whether the adoption of different ECSR practices (i.e. practices for fewer materials per unit produced [materials], less energy per unit produced [energy], or decreasing environmental impact [impact]) generates super-additive effects on firms’ innovation, measured by innovations type: adoption, new-to-the-market, and new-to-the-firm innovation. We use data from the Spanish Community Innovation Survey for the period 2009–2014. The results show that the best combination of ECSR practices depends on the innovation type. For innovation adoption, all possible combinations of the three practices produce super-additive effects; however, the complementarity patterns differ for new-to-the-market and new-to-the-firm innovations. For new-to-the-market innovation, energy practices appear to be a key factor in fostering innovation when combined with materials or impact practices. For new-to-the-firm innovation, the combination of these three ECSR practices shows complementarity effects. These findings provide useful insights for the design of corporate social responsibility strategies.

Gender differences in predictors of quality of life for parents of children with Autism Spectrum disorder in Saudi Arabia

PurposeFew researchers have examined gender differences in the quality of life (QoL) of parents of children with autism spectrum disorder (ASD) in diverse cultural contexts. The purpose of this study was to identify how ASD severity, affiliate stigma, perceived social support, family functioning, and coping strategies differentially predict the QoL of mothers and fathers of children with ASD in Saudi Arabia. Design and methodsBased on a cross-sectional research design, data were gathered between April and July 2023 from a convenience sample of 376 parents (220 mothers and 156 fathers) of children with ASD in Saudi Arabia. Welch's t-test and regression were used to achieve the study purpose. ResultsMothers of children with ASD reported lower QoL, perceived social support, and family functioning than fathers. Mothers relied on emotion-focused coping strategies, whereas fathers used problem-focused coping strategies. Furthermore, affiliate stigma, perceived social support, and family functioning significantly predicted the QoL of mothers and fathers of children with ASD. However, the severity of ASD affected only the QoL of the mothers. Problem-focused coping significantly predicted fathers' QoL but not mothers' QoL. ConclusionsThe results highlight gender differences in the factors that predict the QoL of parents of children with ASD in Saudi Arabia. Practice implicationsHealthcare professionals should consider parents' gender when providing support and interventions to improve parental QoL.

Understanding government social media communication strategies and public engagement during the COVID-19 crisis in Lebanon

The COVID-19 pandemic has prompted governments to adopt various online communication strategies, including the use of social media platforms. Drawing on the crisis and emergency risk communication model, this study investigates the Facebook communication strategies employed by the Ministry of Public Health (MoPH) during the COVID-19 crisis in Lebanon and examines the public engagement with these efforts. A content analysis was conducted on 2,001 posts related to COVID-19 from January 2020 to June 2021. The posts were classified into categories and the frequency and median were used to measure government posting activity and engagement. The study analyzed additional post features such as hashtags, mentions, captions, and language to provide further context to the findings. Trend analysis was also conducted to examine how the metrics varied with key events. The results show that MoPH predominantly used photos (72.00%) and the majority of its posts were published during the initial phase of the outbreak (74.20%). The most prevalent categories of posts were uncertainty reduction (54.57%), self-efficacy (30.33%), and vaccines and immunization (16.89%). MoPH’s Facebook page witnessed a surge in followers during the post-COVID-19 period, increasing by over 300.00% from the pre-COVID-19 years. Posts content, media type, and crisis stage influenced the level of public engagement. The study reveals that Facebook is effective for strategic health crisis communication. Furthermore, it provides practical insights for public sector emergency managers responsible for online communication during outbreaks.

540 Diversifying SC CTSI’s Message: Successfully Leveraging Multi-Platform Social Media for Multi-Audience Dissemination

OBJECTIVES/GOALS: We explain our multi-platform, multi-audience approach to stakeholder engagement/communication, discuss KPIs for our Instagram accounts, and highlight five top performing posts. Finally, we provide tips to Hubs who would like to tailor and optimize their social media approach. METHODS/STUDY POPULATION: We employed Uses &amp; Gratifications theory and formative research with stakeholders to inform our social media strategy. We run two Instagram accounts (main CTSI &amp; Community Engagement [CE]), one Facebook page (CE), and one Twitter/X page (main CTSI). To understand impact, we collected social media analytics on both Instagram accounts (main CTSI and Community Engagement-specific accounts) to ascertain four social media-related Key Performance Indicators since the inception of the two accounts: reach, impressions, growth rate, and engagement. Additionally, we examined the five top-performing posts on each account that gave us insights into trending topics and ideas for future content. RESULTS/ANTICIPATED RESULTS: From January 2023 to October 2023, the reach for the main account was 3,578 and 38,235 for CE. The number of profile visits for the main account was 474 and 2,703 for CE. Engagement data on Instagram is only available for the last 90 days. For the main account, the number of post likes, comments and shares was 622 and 2,700 for CE. The views and reach for the five top-performing posts on the main and CE accounts ranged in the thousands. The content of the top-performing posts for the main CTSI account varied between highlighting our KL2 scholars' accomplishments, recap of campus-wide research events, and advertisements for upcoming educational webinars. CE’s top posts varied between highlighting their work in a South LA housing community, recaps of large community health events, and interviews with local key leaders. DISCUSSION/SIGNIFICANCE: CTSA Hubs have an ethical obligation to keep their local academic and community audiences apprised of their activities. Creating a formative research and theoretically-informed social media plan that varies by platform, and regularly evaluating performance insights allows us to track the type of content that appeals to our multiple audiences.

Counseling Refugees With Posttraumatic Stress Disorder Using Emotion-Focused Individual Therapy

Refugees diagnosed with posttraumatic stress disorder (PTSD) may have trouble with emotional regulation, occupational and social relationships, and other areas of daily functioning such as housekeeping and personal hygiene. This article introduces emotion-focused individual therapy (EFIT) as a therapeutic modality that can efficiently address refugees’ PTSD symptoms. EFIT is an evidence-based theory for addressing attachment needs and improving emotional regulation. A hypothetical case example focused on an Afghan refugee demonstrates the clinical application of EFIT. Recommendations are offered for ethical practice, culturally responsive counseling with attention to social justice advocacy strategies, and research needs. This article guides counselors aiming to apply EFIT with refugees diagnosed with PTSD.

The interplay of institutional pressures, digitalization capability, environmental, social, and governance strategy, and triple bottom line performance: A moderated mediation model

AbstractThis study seeks to elucidate the mediating role of environmental, social, and governance strategy (ESGS) in bridging the nexus between institutional pressures—specifically regulatory and stakeholder influences—and triple bottom line performance (TBLP), which encompasses economic, social, and environmental facets. Concurrently, this study examines the extent to which digitalization capability influences these dynamics. Utilizing a dataset from subsidiaries within China's retail and transportation sectors, we employed structural equation modeling alongside regression analysis to validate our hypotheses. The findings corroborate a partial mediating effect of ESGS on the TBLP in response to institutional pressures while highlighting digitalization capabilities' moderated mediation role in strengthening the relationship between institutional pressures and TBL through ESGS implementation. By weaving together institutional theory and dynamic capability perspectives, this study advances the understanding of strategic avenues that influence TBLP through ESGS and offers managerial insights for effectively leveraging ESG strategies.