The objective of this study is to investigate the impact of different surface roughness levels on a staggered arrangement of tubes in a cross-flow configuration, with water as the fluid being used. The focus lies in comparing the data obtained from the rough surface configuration with that of a smooth cylinder reference point. To assist this comparison, a comprehensive two-dimensional computational fluid dynamics (CFD) model is created, which accurately represents the distinctive characteristics of each surface shape. This study also included modifying the Remax within a range of 10 000–16 000 and analyzing the outcomes of using four different tube types, each with different supernatant thicknesses labeled as [Formula: see text], [Formula: see text], [Formula: see text] and [Formula: see text] accordingly. Surprisingly, the tube with a 0.4 wave surface had significantly higher average Nusselt numbers (Nu) compared to the other tubes, indicating superior performance. The ideal tube design was found based on three main metrics: The performance evaluation criterion (PEC), the global performance criterion (GPC) and the average Nu. The performance metrics encompassed the PEC, GPC and the Colburn factor [Formula: see text]. The average Nu of the wavy_0.4 tube was higher than that of the SM by 31.66–32.54%, higher than that of the wavy_0.2 tube by 19.76–20.74%, and higher than that of the wavy_0.1 tube by 9.38–16.58%. According to the statistics, a heat exchanger that cools and has a wave with an amplitude of 0 is the most efficient choice for offshore energy systems. The smooth bundle tube (SBT) demonstrated the most significant increase in GPC, with values of 9.3–12.7% and 20.3–28.3% higher than those of wavy tubes with amplitudes of 0.1 and 0.2, respectively. In addition, correlations for the Nu are given, with results verified using empirical data from Balabani et al.
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