In the era of artificial intelligence, active interaction has become an emerging design and development trend, bringing many opportunities and possibilities to the system innovation and experience upgrade of intelligent household appliances. This research firstly analyzed and sorted out documents in related fields such as human-agent active interaction, interaction design in intelligent household appliances and user-centered interaction design, combined with active interaction cases at home and abroad as well as other smart life fields. According to the system process and operating mode, the interaction stages of “perception-display-control-understanding” were divided. And the connotation, performance, valve and opportunity points of design intervention and opportunity points of active interaction in each stage were further analyzed. Finally, this research constructed a smart refrigerator active interaction strategy from the user’s perspective, from the four levels of user needs that are knowable, visible, controllable, and predictable, which could realize the trust relationship of man-machine collaboration and an orderly and active interaction system.
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