Sistem Informasi Research Articles

ANALYSIS OF PUBLIC SAFETY CENTER 119 AMBULANCE SERVICES USING LEAN SIX SIGMA

Background: DKI Jakarta reports about 5,000 annual deaths from heart disease, disasters, accidents, and other causes. Ambulance demand has risen, especially for COVID-19 cases that require quick medical attention. In 2022, the average emergency response time was 21-30 minutes. Therefore, efforts are needed to improve the response time of PSC 119 ambulances to minimize impacts. Aims: This study uses the Lean Six Sigma methodology to analyze the factors contributing to prolonged response times in emergency ambulance services. Methods: This study used a mixed-method approach based on the DMAI (define, measure, analyze, and improve). The data were collected through observations, document reviews, and in-depth interviews. Results: The results showed that the average duration of ambulance services was 4 hours and 30 minutes. The identified inefficiencies include software issues with the Nusantara app, staff fatigue, and license renewals, difficult access for ambulance and URC units, delays from call center staff awaiting family decisions, closely located posts leading to fewer cases per post, community-initiated patient movements, challenges in finding suitable referral hospitals for special cases, and slow response times from referral hospitals. Conclusion: The recommended improvements include using a kaizen board, conducting expert training, promoting the Integrated Referral System or Sistem Informasi Rujukan Terintegrasi (SISRUTE), and revising standard operating procedures. Keywords: ambulance services, Public Safety Center 119, Lean Six Sigma

Peran BPBD dalam Penanganan Bencana Angin Kencang di Kecamatan Mungkid Kabupaten Magelang

Disaster potentials that must be watched out for in Magelang Regency include Mount Merapi Eruptions, Flash Floods and Rain Lava, Landslides, Forest and Land Fires, and Strong Winds. Therefore, in reducing the impact and providing services, the Regional Disaster Management Agency (BPBD) of Magelang Regency has the function of coordinator, command and implementer in disaster management from the pre-disaster, emergency response, and post-disaster stages. This study aims to describe how BPBD Magelang Regency deals with disasters, especially strong winds. This study uses a qualitative method with a descriptive approach by collecting data through interviews and observations with informants from affected residents and the BPBD. The results of this study are that the BPBD of Magelang Regency carries out disaster management activities starting from the pre- disaster, emergency response and post-disaster stages in strong wind disasters. Then to make it easier for the public to access information about disasters, BPBD Magelang Regency has created an application called Sistem Informasi Kebencanaan Kabupaten Magelang (SIKK).

OPTIMIZATION BASED ON SATISFACTION WITH THE USE OF THE NATURAL MEDICINE INFORMATION SYSTEM (SI-OBAL) IN TRADITIONAL MEDICINE SERVICES AT SEMARANG HEALTH CENTER

Introduction. Public Health Efforts have been regulated in the Minister of Health Regulation on Health Centers, which is an activity carried out by health workers to maintain and improve health and to prevent disease aiming at families, groups and communities. In the context of these health efforts, activities are necessary for the utilization of natural medicines, by facilitating access to reliable information for the treatment of minor illnesses by health workers to be conveyed to the community. One of the works in the form of an application that helps pharmaceutical workers to obtain information on natural medicine quickly and precisely is called SI-OBAL (Sistem Informasi Bahan Alam/Natural Material Information System) web-based which can be used by pharmaceutical workers. The purpose of this research is to determine whether user satisfaction for optimal utilization of SI-OBAL in traditional medicine services at health centers in Semarang. Method. The method used was a prospective survey method with qualitative data measured by number and percentage. The population used was all pharmacy vocational staff working at the health center in Semarang. The method used to measure satisfaction is McLean and DeLone six parameters. Result & Analysis. The results of the research indicate that from the aspect of satisfaction measured, the results are 89.55% of pharmacy vocational staff are satisfied and very satisfied with having accessed SI-OBAL. Discussion. The optimization of health efforts in the community has significantly improved with the implementation of SI-OBAL in Traditional Medicine Services at the Semarang Health Center. This improvement indicates that the system effectively supports their pharmaceutical services, particularly in providing independent care using traditional medicine.

Pengembangan Aplikasi Mobile untuk Peningkatan Layanan Kesehatan di Klinik Menggunakan Metode Waterfall: Studi Kasus Klinik XYZ

In this digital era, patients expect ease of access and transparency in healthcare services. Klinik XYZ, currently using conventional methods, faces challenges in meeting these expectations, such as long queues, incomplete information, and difficulties in scheduling appointments with doctors. This study aims to develop a mobile application to enhance service quality at Klinik XYZ. The method used is Waterfall, involving the stages of needs analysis through observation and interviews, system design, coding, and testing. The findings show that the developed application can provide essential features such as doctor profiles, doctor schedules, appointment scheduling, service selection, ratings, news, and health tips. This application successfully improves the efficiency and quality of services at Klinik XYZ by reducing waiting times and providing a better user experience. The implications of this study indicate that integrating mobile technology into healthcare services can significantly enhance patient satisfaction and the operational effectiveness of the clinic. Arifin, M. N., & Siahaan, D. (2020). Structural and Semantic Similarity Measurement of UML Use Case Diagram. Lontar Komputer : Jurnal Ilmiah Teknologi Informasi, 11(2), 88. https://doi.org/10.24843/lkjiti.2020.v11.i02.p03 Febriyanti, N. M. D., Sudana, A., & ... (2021). Implementasi Black Box Testing pada Sistem Informasi Manajemen Dosen. Jurnal Ilmiah …, 2(3). http://download.garuda.kemdikbud.go.id/article.php?article=3457876&val=30165&title=Implementasi Black Box Testing pada Sistem Informasi Manajemen Dosen Haerani, R., Hendriyati, P., Nugroho, P. A., & Lukman, M. (2023). Waterfall Model Implementation in Information Systems Web Based Goods Delivery Service. JURTEKSI (Jurnal Teknologi Dan Sistem Informasi), 9(3), 501–508. https://doi.org/10.33330/jurteksi.v9i3.2267 Lee Ventola, C. (2014). Mobile devices and apps for health care professionals: Uses and benefits. P and T, 39(5), 356–364. Luxton, D. D., Kayl, R. A., & Mishkind, M. C. (2012). MHealth data security: The need for HIPAA-compliant standardization. Telemedicine and E-Health, 18(4), 284–288. https://doi.org/10.1089/tmj.2011.0180 Martínez-Pérez, B., De La Torre-Díez, I., & López-Coronado, M. (2013). Mobile health applications for the most prevalent conditions by the world health organization: Review and analysis. Journal of Medical Internet Research, 15(6). https://doi.org/10.2196/jmir.2600 Nurbaiti Oktaviani, S., Fikri Aziz, C., & Maula Sulthon, B. (2022). Analisa UI/UX Sistem Informasi Penjualan Berbasis Mobile Menggunakan Metode Prototype. KLIK: Kajian Ilmiah Informatika Dan Komputer, 2(6), 225–233. https://doi.org/10.30865/klik.v2i6.401 Rambe, B. H., Pane, R., Irmayani, D., Nasution, M., Munthe, I. R., Ekonomi, F., & Bisnis, D. (2020). UML Modeling and Black Box Testing Methods in the School Payment Information System. Jurnal Mantik, 4(3), 1634–1640. https://iocscience.org/ejournal/index.php/mantik

Pemanfaatan Sistem Informasi Gampong (Sigap) dalam Meningkatkan Kualitas Pelayanan Publik di Gampong Ulee Tuy

Gampong Ulee Tuy is located in Darul Imarah District, Aceh Besar Regency. This village, which has natural resources, is still in the category of a developing village. This article focuses on discussing the use of SIGAP to improve the quality of public services in Gampong Ulee Tuy. The research method was carried out through observation and interviews with village officials. The results of the interviews were used to determine various points of view regarding SIGAP by Gampong Ulee Tuy officials. This research uses six (six) indicators, namely system quality, information quality, service quality, usage, user satisfaction, and net benefits. The research results show that SIGAP was welcomed by village officials because it would make it easier for them to collect data. Overall, all indicators were implemented well because the process of conveying information to the public was quickly accessible. However, it is necessary to immediately add correspondence templates to speed up public services for the community. The addition of new features also needs to be in accordance with the village's needs, and the latest version must be continuously updated so that the security of the data in SIGAP can be guaranteed. Hasil penelitian menunjukan bahwa SIGAP disambut baik oleh aparatur gampong karena akan memudahkan mereka dalam hal pendataan. Secara keseluruhan semua indikator terlaksana dengan baik, karena proses penyampaian informasi untuk masyarakat bisa cepat diakses. Namun perlu segera di tambahkan template surat menyurat guna mempercepat pelayanan publik bagi masyarakat, penambahan fitur baru juga perlu sesuai dengan kebutuhan gampong serta harus dilakukan terus update versi terbaru supaya data didalam SIGAP dapat terjamin keamanannya.Keywords: Sistem Informasi Gampong (SIGAP), Kualitas Pelayanan, E-Government

Implementation of ERMS in Archive Management: A Cace Study of SIKS at Gadjah Mada Univercity

Pengelolaan arsip sangat penting untuk diperhatikan sebab dengan adanya arsip tArchive management is crucial because it allows institutions to evaluate performance and predict potential future scenarios for making necessary changes. In today's digital era, archives are not only in paper form but also in digital and electronic formats. Handling paper and electronic archives requires different approaches. UGM Archives has an ERMS (Electronic Records and Management System) called SIKS (Sistem Informasi Kearsipan Statis) to manage electronic archives. This paper aims to understand the implementation of SIKS as an ERMS and to outline the strengths and weaknesses of SIKS as an ERMS, with the hope that it can serve as an evaluation tool for improving archival services at UGM Archives. Based on the author's analysis, several areas for development in optimizing SIKS were identified. These include the need for advanced search models, such as searches using boolean operators. Additionally, data synchronization is necessary, especially after server migrations, and there is a need to increase human resources, particularly in the IT field..

E-Commerce Web Application Untuk Membantu Masyarakat

Technological developments are currently developing very rapidly and can be utilized by business people. Using the right technology can improve performance in a company. Processes in the business sector are long, complicated and require a long time to become more efficient and reduce costs. E-commerce is a technology that can be applied to a company. E-commerce as an answer to the demands of globalization. With the number of internet users growing rapidly, this is the reason companies implement e-commerce. The development of e-commerce users in Indonesia is currently increasing due to the Covid-19 pandemic and Omicron has become an alternative for carrying out transactions between buyers and sellers to stabilize the economy. In implementing e-commerce to help people sell their products through an e-commerce website.Keywords—E-commerce; sistem informasi; jual-beli; produk; website

Performance, Information, and Data Security of the Public Health Center Management Information System in Indonesia

The Ajung Public Health Center has implemented the SIMPUS (Sistem Informasi Manajemen Puskesmas or Public Health Center Management Information System) since 2017 to serve outpatient, inpatient, and emergency department registrations. However, SIMPUS has never undergone an evaluation, leading to challenges in patient services. This research aimed to evaluate SIMPUS based on its performance, information accuracy, and security. The research employed a qualitative method, as well as observations and documentation. Data was analyzed using content analysis. The findings revealed that SIMPUS performance was insufficient, as it lacks essential features required by users. Additionally, SIMPUS produces inaccurate information and does not ensure adequate data security. Therefore, it is recommended that the health center develop SIMPUS by incorporating the necessary features and improving its security system.

Sosialisasi Sistem Informasi Kontrasepsi Rasional (SIKONTRAS) Pada Warga Kelurahan Kerten, Laweyan, Solo

The need for education regarding the types of contraceptives will have an impact on increasing knowledge and choice of contraceptives in women. At the same time, adjustments to technological developments also need to be made, so the team designed a mobile web-based of Sistem Informasi Kontrasepsi Rasional (SIKONTRAS) which is intended for the wider community in ease of obtaining information related to contraceptives. This socialization activity resulted in two things, namely an increase in knowledge related to contraception and an increase in skills in using the SIKONTRAS Application resulting from the questionnaire at the point "The application is easy to use", out of 21 participants, 18 participants chose "strongly agree", so it can be said that the application is easy to use. use

The “HeForshe” Approach Model to The Elimination of Violence Against Women and Children

The pandemic causes the risk of gender-based violence to increase, one of which is domestic violence. It is because many women as mothers are workers, so they also have to do waiting office tasks, as well as do household work which is frequently burdened by women. Based on data from the Online Information System for the Protection of Women and Children (understood as Sistem Informasi Online Perlindungan Perempuan dan Anak/SIMFONI PPA) in October 2022, 19,613 cases of violence occurred, with details of 3,164 male victims and 17,960 victims, specifically for NTT (East Nusa Tenggara) Province as many as 895 cases of violence. Percentage of Women Victims of Violence by Type of Violence in the Province of NTT of abuse 44.03%, humiliation 65.01%, harassment 7.12%, neglect 12.71%, and others 13.02%. Perpetrators 68.85% are parents and victims of violence against women 1.91% in rural areas and 2.23 in urban areas. The Research Objective is to identify the 'HeForShe'' Approach Model to the Involvement of Men in the Elimination of Violence against Women and Children in Kupang City and Kupang Regency, NTT Province in 2022. The research Method is a Mixed Method, Qualitative with Phenomenological Method and Quantitative Descriptive Survey Method. The population in the study were informants encompassing married men and women aged <55 years with the sample criteria being wife/husband status, and living together for more than 1 year. Female and male aged 18 years and unmarried, living with their parents. Religious leaders, midwives, teachers, and local government. Purposive sampling. Collecting data was performed by in-depth interviews and FGD in groups of 10-15 people, analysis was carried out descriptively, and a way ANOVA test to compare the three models. Research Results: From the 3 proposed models, it was discovered that 65 percent of respondents agreed with model 2, and the results of the one-way ANOVA test were obtained the p-value is 0.002 or smaller than alpha 5%, Conclusion: One model was obtained, namely the Network Coordination Model for the Office of Health, Education and Local Government in Empowering Youth in Primary Health Units and schools in Action to Prevent Violence against Women and Children. Recommended as one of the HeForShe models that is more appropriate to apply in the case of the Approach to the Elimination of Violence Against Women and Children by involving teenagers.

Establish and Implement PAM and PRM ISO 20000-1:2011

Most enterprises are now using information technology services as their assets to support business objectives. These kind of services are provided by internal service provider (inside enterprise) or external service provider (outside enterprise). To deliver quality information technology services, service provider (which from now on will be called “organization”) either internal or external, must have standard for service management system. At present, the standard that is recognized as best practice for service management system for organization is international standard ISO/IEC 20000:2011. The most important part of this international standard is the first part or ISO/IEC 20000-1:2011-Service Management System Requirement, because it contains 22 for organization processes as requirement to be implemented in organizational environment in order to build, manage and deliver quality service to customer. Assessing organization management processes is the first step to implement ISO/IEC 20000:2011 into the organization management processes. This assessment needs Process Assessment Model (PAM) as assessment instrument. PAM comprises two parts: Process Reference Model (PRM) and Measurement Framework (MF). PRM is built by transforming the 22 process of ISO/IEC 20000-1:2011 and MF is based on ISO/IEC 33020. This assessment instrument was designed to assess the capability of service management process in Divisi Teknologi dan Sistem Informasi (Information Systems and Technology Division) as an internal organization of PT Pos Indonesia. The result of this assessment model can be proposed to improve the capability of service management system.

Implementasi Manajemen Talenta Sebagai Upaya Membangun Aparatut Sipil Negara (ASN) Profesional di Pemerintah Kota Pontianak

<p>Along with development of human resource management concept paradigm it has shifted previous perception that viewed humans only one of the factors organizational production. However, currently human aspect in organization is not limited to that, but humans are asset for organization which then develops concept of talent management. Talent management has been outlined in form regulations required all government agencies to implement, including agencies in the regions. Purpose of research is describe implementation talent management in Pontianak City Government. Qualitative descriptive is method used conducting research. Results of research found to support implementation talent management, Pontianak City Government developed an application, namely Sistem Informasi Manajemen Talenta Kota Pontianak (SIMANTAP) application. Implementation talent management in Pontianak City Government begins with analyzing talent needs to predict number of talents needed according to positions will be vacant. After analysis, identification is carried out, in this case talent mapping for categorization in talent manahement box consisting of nine categories or talent mapping carried out. Based on results assessment and then determined as a succession planning group. Talent development carried out in classical and non classical forms as well other forms development that cannot be separated from monitoring and evaluation of the Personnel Development Officier. Final stage placing talents as successors to positions that are empty or vacant.</p>

PENERAPAN METODE ISO 9126 DALAM PENGUJIAN KUALITAS SISTEM INFORMASI AKADEMIK SATYA WACANA (SIASAT) UNIVERSITAS KRISTEN SATYA WACANA

The development of information systems has changed human activity, especially education. Universitas Kristen Satya Wacana has made changes by creating a website called SIASAT (Sistem Informasi Akademik Satya Wacana). SIASAT can be accessed by all UKSW communities, features include Student Registration, Course Registration, Study Card, Study Results, lecture schedules, transcripts, student activity, and book borrowing. Previous researchers said SIASAT was still lacking in standardization, so testing was carried out using ISO 9126 with functional and non-functional approaches, containing the characteristics of Functionality, Reliability, Usability, Efficiency, and Portability. The data collection process using Google Forms throughout 132 IT students and interviews with 2019 IT students. The Functional test result scored 80.8%, classified as “good”. Reliability testing can be declared reliable, with a value of 0.874, so exceeds the provision of 0.7. Validity testing results in a table of 0.171 "valid". Non-Functional Results on the Susceptibility Test obtained a “C” score of "medium risk". The Load Testing test got loading time results reaching 3 seconds and 158 MB of memory used "Enough". Stress test results and scalability "Less". The results of the efficiency test obtained a D score of "Less". The Compatibility Test results were very good because SIASAT can be accessed on different browsers. Functional aspects of the approach can be said to be "Good" and Non-Functional Aspects are said to be "Sufficient".

AUDIT SISTEM INFORMASI ZAHIR ACCOUNTING PADA RUMAH BUSANA MUSLIM RIRI

Rumah Busana Muslim Riri merupakan salah satu dari banyak perusahaan yang bergerak dibidang manufacturing pakaian muslim yang menggunakan Aplikasi Zahir Accounting untuk sistem pencatatan keuangan perusahaan dari mulai proses pembelian bahan sampai terjadinya transaksi penjualan. Untuk selanjutnya, kalimat Rumah Busana Muslim Riri akan disingkat menjadi RBM Riri. Cobit adalah TI govermance best practice yang sangat membantu auditor, manajemen, pengguna untuk menghubungkan aspek bisnis, kebutuhan kontrol dan teknis TI. Cobit memberi arahan yang berfokus pada bisnis, dan oleh sebab itu manajemen termasuk manajer auditor dan pengguna, diharapkan dapat menggunakan panduan ini dengan baik. Dalam penelitian ini digunakan COBIT 5 dengan focus domain DSS03 dan DSS05. Data yang didapat diperoleh dari pembagian dan pengisian kuesioner oleh pihak-pihak yang bersangkutan. Data yang sudah didapat akan dioleh menggunanakan COBIT DSS03 dan DSS05 agar penelitian ini tidak membahas terlalu luas dan memiliki arah untuk mendapatkan hasil yang diinginkan. DSS03 berada dilevel Repeatble but Invinitve yang sudah termasuk kedalam hal yang baik dan memiliki gap yang tidak berbeda level dengan yang diharapkan. DSS05 (Manage Security Service) berada dilevel Ad Hoc yang merupakan level terendah kedua dan memiliki gap yang berbeda level dengan yang diharapkan.

Evaluation of solid waste management effectiveness in Indonesia from 2019-2021: a geographic information system analysis

As a developing country, Indonesia has a significant requirement for solid waste infrastructure development and the establishment of a clean, environmentally friendly, and effective solid waste management system. In other hand, poor solid waste management data remains a major challenge for identifying investment needs in each region. Sistem Informasi Pengelolaan Sampah Nasional (SIPSN) or National Solid Waste Management Information System is a comprehensive source of waste management data in Indonesia that was initiated by the Ministry of Environment and Forestry of the Republic of Indonesia to describe existing conditions of solid waste management in Indonesia. This study used the Geographic Information System approach to evaluate waste management data from 2019 to 2021. The importance indicators are the solid waste generation, the effectiveness of waste management, the types of solid waste, and solid waste management facilities in various regions of Indonesia. The primary goal of this study is to comprehend the trend of existing state of waste management, as well as to collect and evaluate data from SIPSN and study literature on solid waste management performance in Indonesia. The findings show various areas that require infrastructure development and the deployment of adequate investment technology solutions in solid waste management. This analysis helps Indonesia for having sustainable waste management by reducing waste generation, improving recycling, and lowering environmental impact.

Analisis Kebijakan Zonasi Pada Penerimaan Peserta Didik Baru Terhadap Titip Kartu Keluarga Di Kelurahan Kebonsari Kota Surabaya

The application of the zoning system to the acceptance of new students gives rise to various perceptions in society. Likewise, what happened in the Kebonsari Village community was that the implementation of the zoning system caused them to have negative and positive perceptions. The purpose of this research is to see the condition of Kebonsari Village regarding zoned school registration with the widespread transfer of Family Cards. This type of research is descriptive with a qualitative approach. By using observation, interview and documentation data collection techniques. The research was conducted in Kebonsari Village. The conclusion from the research results shows that in Kebonsari Village where the Family Card was moved due to minimal schooling, only in Kebonsari Village, there are several residents who are not or are not in that domicile. They only include a Family Card with a Surabaya address but they are outside the city of Surabaya for various reasons. This case was discovered by the author while carrying out the Kalimasada program by surveying the residences of residents in the sub-district. This could cause them to be suspected of not knowing their residency and being blocked from being registered in the Sistem Informasi Administrasi Kependudukan (SIAK) because the data is blocked because these residents do not actually live in that area.

Improving The Clean and Healthy Living Behavior of Adolescents in Rural Areas of Indonesia: An Educational Intervention Program

Clean and Healthy Living Behavior (Perilaku Hidup Bersih dan Sehat / PHBS) in schools is an effort to create a healthy environment in schools that is aware of preventing disease, improving health, and being active in maintaining a healthy environment in schools independently. This service aims to increase the awareness, attitudes, and PHBS skills of Tempurejo youth by counseling on clean and healthy living behavior based on the SI-TeSa mobile application. The quasi-experiment used pre-post and post-test questionnaires with research indicators, namely knowledge and attitudes, by dividing respondents into a control group (n=30) and an intervention group (n=30). Simple random sampling with a total of 60 respondents based on G power analysis (effect size 0.3, α err probability 0.05, power 0.95). Educational intervention program with PHBS education as well as two demonstrations including the 6 steps for washing hands and reviewing the SI-TeSa (Sistem Informasi Terampil Kesehatan) mobile application. The results of the pre-post Wilcoxon test for the intervention group showed a sig value <0.001 (p = 0.05). This indicates that there is an influence of education on clean and healthy living behavior based on the SI-TeSa mobile application. Meanwhile, the control group showed a sig value of 0.124 (p=0.05), indicating that there was no influence of education on clean and healthy living behavior. There was a significant increase in knowledge and attitude scores before and after the SI-TeSa mobile application-based healthy living behavior counseling was carried out.

Analisis Kepuasan Pengguna Terhadap Penerapan Sistem Informasi Terpadu Layanan Prodi (SIPLO) Menggunakan End User Computing Satisfaction (EUCS)

SIPLO is information system created and developed in order to manage academic activity scheduling data so that it can make it easier for users in intranet and internet campus academic activities. This study aims to determine the level of satisfaction of the Sistem Informasi Terpadu Program Studi (SIPLO) using the End User Computing Satisfaction (EUCS) model which includes 5 variables, namely content, accuracy, format, easy of use and timeliness. The results of the study showed that the satisfaction level of SIPLO users was 24% very satisfied, 52% satisfied, 21% quite satisfied, 2% dissatisfied and 1% very dissatisfied. The results of the hypothesis test showed that 5 variables had an effect on satisfaction and the hypothesis was accepted while the other 2 variables had no effect on satisfaction and the hypothesis was rejected.

User Satisfaction on Academic Information System in UIN KH Abdurrahman Wahid Pekalongan

The aim of this research is to evaluate the satisfaction level of students, lecturers, and educational staff towards the integrated academic information system, Sistem Informasi Akademik Terpadu (SIKADU), at UIN KH Abdurrahman Wahid Pekalongan, and to test whether there are any differences in satisfaction levels among these three groups. Additionally, this study aims to identify any issues encountered by users while utilizing it. The population for this research consists of users of SIKADU in UIN KH Abdurrahman Wahid Pekalongan. A convenience sampling technique was employed, and 162 respondents were selected as the sample. The data was analyzed using descriptive statistics, Kruskal Wallis and Cronbach's alpha test. The findings revealed that (1) there are significant differences in satisfaction levels among these three groups (2) 61.8% of the respondents were satisfied with the performance of SIKADU (3) only 17.3% of respondents accessed SIKADU on a daily basis (4) the majority of respondents (67.3%) accessed SIKADU through their mobile phones while at home (5) all dimensions of satisfaction measurement were deemed valid and reliable (6) the primary obstacles faced by the academic community were related to inputting data during course input and downloading scoring forms using SIKADU.

Pengelolaan Arsip Dalam Meningkatkan Tertib Administrasi Di Uin Sayyid Ali Rahmatullah Tulungagung

UIN Sayyid Ali Rahmatullah Tulungagung encounters obstacles in its archival management due to a shortage of human resources. The objective of this research is to illustrate how the management of archives can be improved to promote better administrative structure at UIN Sayyid Ali Rahmatullah Tulungagung and identify the challenges it faces. This study utilizes a descriptive approach to qualitative research methodology. Data collection involves observation, interviews with one archivist and two archive users, and documentation. The validity of the data is ensured through the triangulation technique. The research findings reveal that archive management at UIN Sayyid Ali Rahmatullah Tulungagung operates effectively, adopting a decentralized approach where each faculty assumes responsibility for receiving, recording, distributing, and retrieving archives. The implementation of digital systems such as Sistem Informasi Tata Naskah Dinas (Si-TANDA) has made a significant contribution to maintaining well-organized administration. In the future, UIN Sayyid Ali Rahmatullah Tulungagung needs to prioritize the augmentation of its human resources.