This work focuses on the experimental and numerical characterization of stress levels within a shroud segment made of ceramic matrix composite (CMC) material undergoing repeated blade contacts. The dedicated experimental set-up consists in a rotating disk with three notched mock blades that impact the shroud segment as they rotate. The underplatform on which the shroud is fixed progressively gets closer to the blades, so that the abradable layer deposited onto the shroud is progressively worn out from a blade revolution to another. Four sensors, located under the shroud segment, are used to record forces during the experiments. Different blade/shroud relative positions are tested, in such a way that impacts may occur at distinct locations. In addition to the experimental tests, a numerical model is built based on both reduced order models of the blade and the shroud segment, in order to numerically predict the forces at the four sensors. This numerical model is first calibrated based on a single reference test case to retrieve the same force magnitude at each sensor. Then, the other tests are simulated using the calibrated model. Predicted contact forces are in good agreement with experimental data, which validates the numerical model. Finally, simulations are carried out considering engine-like conditions, which could not be reproduced using the experimental test bench. The influence of several parameters (radial velocity, impact location, number of blades in contact and angular speed) is analyzed in detail.