Significance Of Trust Research Articles

Bagehot and the stabilising function of central banks

The analysis of Lombard Street focuses on two dimensions that have received little attention: (1) Bagehot’s analysis of the systemic financial interdependencies between the functional poles of creditors and debtors in financial markets; and (2) the significance of trust and expectations in the functioning of these promise-to-pay markets. These dimensions lead us to Bagehot’s well-known principles of central bank responsibility in the historical legislative-political context of the Bank Charter Act of 1844. Despite its publication 150 years ago, this book deals with the then new and still relevant finance-based interdependencies where functional roles need to be redefined and restructured.

A Study on Issues and Challenges Faced by Mobile Banking with Reference to Customer Perspective

Mobile banking has transformed how customers interact with their finances, offering unprecedented convenience and accessibility. However, alongside its advantages, mobile banking also presents numerous challenges and concerns from the customer’s perspective. This abstract examines these challenges, covering topics such as security worries, privacy risks, usability hurdles, and technological barriers. Drawing from existing literature and empirical studies, it discusses the complexities of navigating mobile banking platforms, the significance of trust and confidence in digital financial services, and the necessity for continuous innovation to meet changing customer needs. By shedding light on these challenges, these abstract aims to enhance understanding of the customer experience in mobile banking and provide insights for policymakers, financial institutions, and technology developers to improve the mobile banking ecosystem.

Perceived superior trust and organizational commitment among public employees: The mediating role of burnout and the moderating role of public service motivation

The significance of trust as a vital element in the workplace, fostering a strong bond between leaders and their teams, and generating positive organizational outcomes is emphasized in this research. Leveraging the job demand-resource (JD-R) theory, the study employs a dual methodology: experimental (Studies 1 and 2) and field survey (Study 3), to investigate how trust perceived from superiors influences the organizational dedication of public sector employees. It also examines burnout's role as an intermediary and the influence of public service motivation (PSM) as a conditional factor. The key outcomes are: (1) enhanced organizational dedication can result from trust perceived from superiors; (2) this trust indirectly affects dedication through the lens of burnout; and (3) PSM plays a critical role in moderating the impact of perceived superior trust on organizational dedication. By elucidating the dynamic between perceived superior trust and organizational dedication, and its influence, this study presents novel strategies to boost organizational commitment among public employees.

Modeling the Nexus Between Perceived Value, Risk, Negative Marketing, and Consumer Trust with Consumers' Social Cross-Platform Buying Behaviour in India Using Smart-PLS

Purpose: The purpose of the study is to highlight the need for research on the relationship between consumer value, risk, and trust in the context of social cross-platform perceptions, specifically in India. The study aims to provide insights into how these factors influence consumers' cross-platform buying behavior, ultimately contributing to a better understanding of online shopping dynamics and informing strategies for building trust and enhancing consumer experiences in the online shopping environment. Methodology: The research methodology involved conducting a survey among 320 online shoppers in India. The objective was to investigate the relationship between social cross-platform perceptions of consumer value, risk, and trust in the context of online shopping. The researchers developed a questionnaire to collect data on perceived value, risk propensity, trust, and cross-platform buying behavior. Partial least squares (PLS) path modeling were used to analyze the data, revealing significant effects of perceived value, risk propensity, and trust on consumers' cross-platform buying behavior. Finding: This research focuses on the rise of social cross-platform buying behaviour in India and examines the influence of perceived risk, perceived value, trust, and marked negative reporting on consumer behaviour. The study found that consumers' perceptions of perceived risk and perceived value significantly impact their likelihood of using social e-commerce platforms like Meesho. Perceived risk refers to the level of uncertainty or potential harm associated with a purchase, while perceived value refers to the benefits or worth a consumer perceives from a product or service. Marked negative reporting refers to negative reviews or news articles that can impact a consumer's trust in a platform. Managerial implication: The study's managerial implications highlight the importance of reducing perceived risk, increasing perceived value, and building trust to improve social e-commerce marketing strategies. Organizations should be cautious of negative reporting and its impact on consumer behavior. Researchers can gain insights into consumer behavior and the significance of trust and perceived risk in driving purchase decisions in the context of social e-commerce marketing. To encourage cross-platform purchases, companies should address negative reports from other platforms, establish trust with consumers, and find ways to minimize perceived risk associated with social media purchases. Value: A significant contribution to the body of knowledge is achieved through testing and subsequent confirmation of the effects of online purchasing in the study model. This research enhances our understanding of the factors influencing online purchasing in the context of social cross-platform interactions. By investigating the relationship between Risk, Trust and various constructs within the social cross-platform framework, this study provides valuable insights into the dynamics of consumer behavior in the digital era.

Determinants of Purchase Decisions among E-commerce Users: The Significance of Trust, Security, Price, Service Quality, and Risk Perception

The objective of this study is to determine the influence of Trust, Security, Price, Service Quality, and Risk Perception on Purchase Decisions of E-commerce users through Shopee. This is a quantitative study using a data collection technique of a questionnaire distributed through Google form with a sample size of 100 respondents processed with SPSS version 23. The data analysis uses multiple linear regression. The results of the hypothesis test show that: (1) trust affects purchase decisions; (2) security affects purchase decisions; (3) price does not affect purchasing decisions; (4) service quality does not affect purchasing decisions; and (5) risk perception affects purchase decision of E-commerce consumers through the Shopee website.Trust

Frontline employees' performance in the financial services industry: the significance of trust, empathy and consumer orientation

PurposeBased upon social exchange theory, this study investigates the mediating effect of consumers' trust in banking industry frontline employees on two relationships: (1) the relation between consumers' perceptions of frontline employees' empathy and consumers' perceptions of frontline employees' performance, and (2) the relation between consumers' perception of frontline employees' customer orientation and consumers' perceptions of frontline employees' performance.Design/methodology/approachThe authors used a time-lag research design to collect data through online questionnaires distributed in two waves. The sample comprises 375 respondents having experience and interaction with banking frontline employees.FindingsResults confirm the mediating effect of consumers' trust in the banking industry on the relationships between their perceptions of frontline employees' empathy and consumer orientation on the one hand and their perceptions of frontline employees' performance on the other hand.Practical implicationsResults may be helpful to policymakers and managers in the service industries, prompting them to adopt approaches and strategies designed to build strong relationships with consumers, thus increasing consumers' trust and frontline employees' performance.Originality/valueThis study confirms the relevance of social exchange theory in understanding the role of consumers' trust and perceptions of frontline employees' empathy and consumer orientation in understanding their perception of frontline employee performance in the banking industry.

Концепция доверия как основа взаимодействия в рамках обращения цифровых валют

Introduction: most of the studies devoted to the phenomenon of digital currencies are related to the assessment of the role and importance of the latter as a competitor to the legitimate means of payment. However, the basis for the legitimization of monetary institutions is trust. Digital currencies formed without the participation of a public regulator would not have been so widely distributed without the necessary level of public consensus on their use. In this regard, the author formulated the objectives of the study related to identifying the features, role and significance of trust as a tool for legitimizing digital currencies in the status of a quasi-monetary phenomenon. Methods: the research methodology is based on the epistemological mechanism of holistic analytical and synthetic research. Used in the system unity, the analytical stage of studying the object was associated with the formation of knowledge about the components that collectively provide the legitimization of digital currencies, and the synthetic stag was about the relationships that combine these components into an integral object. The dialectical and comparative legal methods were also used as the methodological framework for the study. Results: the formulated author’s approach is based on the research materials of domestic and foreign authors, a system analysis of the regulatory material and law enforcement practice, the logical conclusions based on the features of the legitimization of cryptocurrencies. The scope of application of the results: the obtained research results can be used as the basis for more in-depth research on the essence, legal nature, and features of the legal regime of digital currencies. Conclusions: in the course of the study, the features of the legal and technological component in the legitimation of the digital currency have been considered; the conclusions have been drawn on the issue of their correlation. The concept of trust in the digital environment has been formulated. The similarities and differences between the mechanism of legitimation of monetary units and digital currencies have been revealed. It is concluded that digital currencies show the signs inherent in monetary phenomena, which are characterized by dependence not only on the legitimizing decision of the state, but also on the degree of their recognition by society.

Trust in Institutions and Tax Compliance. A Multilevel Analysis of the Regions of Spain

The purpose of the article/hypothesis: The aim of this work is to delve into the significance of trust in the phenomenon of tax compliance. Specifically, the relationship between taxpayers’ trust in the Government, administrations and institutions and their reported disposition towards tax compliance is explored based on the case of Spain and at regional level (NUTS2). Methodology: Using 2017 data collected by the European Values Study (EVS) and the Quality of Government Institute at the University of Gothenburg (QoG), a multilevel linear model is proposed where we assess the impact of citizen support for the Government and institutions on the disposition towards tax compliance. This model allows to simultaneously capture the relationships at taxpayer level and the effects of regional factors in the same equation. Results of the research: The results of the multilevel estimation allow the authors to reject the null hypothesis and accept, at least provisionally, the existence of a direct effect of trust in the institutions on tax compliance at regional level. Additionally, the low significance observed in the regional level variables suggests that citizens have non-decentralized perception of tax obligations. Furthermore, given that the effects are measured in terms of the quality of the institutions and government, the implications for regional policy and the actions of regional governments are of significant interest for the study of tax behavior and compliance.

Watching is valuable: Consumer views – Content consumption on OTT platforms

This study aims to establish the consumption values which are instrumental in formation of trust and influences the repurchase intention of subscribing to over-the-top (OTT) platforms. We propose a succinct theoretical model by using the theory of consumption values (TCV). We also employ trust to extend our model. The analysis of the responses collected through a survey was rendered using structural equation modeling and further examination of the model was done by mediation and moderation analysis. The identified five values were found to have a significant influence on building trust, whereas with the exception of social value all other proposed values had a positive influence on the repurchase intention. The investigation of the mediation effect of trust was also found significant between the association of proposed consumption values and repurchase intention of the OTT platform. This study sheds light on the consumption values that ensure OTT platforms' continuous use. Furthermore, the significance of trust as a predictor of intention continue subscription provides valuable insight into consumer behavior. The model used to examine the influence of consumption values in building trust is unique in the context of OTT platforms. This study also makes novel contributions for practitioners in the subscription-based online entertainment services. The online content creators as well as strategy managers can derive beneficial gains from the findings of the study.

Using meconium to establish prenatal alcohol exposure in the UK: ethical, legal and social considerations

An expanding policy framework aimed at monitoring alcohol consumption during pregnancy has emerged. The primary justification is prevention of harm from what is termed ‘prenatal alcohol exposure’ (PAE), by enabling...

Belief in the importance of socially responsible behaviors - the significance of trust and personal experiences with Covid-19.

A vast number of studies have shown that trust is related to socially desirable traits and behaviors. In the present research we have investigated the relationship between generalized trust and beliefs about the importance of socially responsible behaviors (SRB) during the pandemic – namely, following the sanitary regime and getting vaccinated. Basing on the previous findings we assumed that trustful people would be more convinced of the benefits of complying with the pandemic restrictions and getting vaccinated. The hypothesis stated that people with high levels of trust who had COVID-19 or whose close persons had been infected would be the most likely to believe in socially responsible behaviors. We recruited 405 people from the general population (age range 18–65) to participate in an online study conducted via a research platform. The analysis using linear regression has shown that people, whose close persons had suffered from COVID-19 were more inclined to believe in the importance of SRB. The level of trust also predicted the beliefs about the importance of socially responsible behaviors in mitigating the pandemic. Trust was positively related to SRB, except for people whose close persons had been infected with COVID-19. Regardless of the level of trust, people with such experience tended to assess SRB as important to combat the pandemic. These results have shed light on the importance of trust in developing the strategy of fighting the COVID-19 pandemic.

No place for trust—the significance of trust in housing development

ABSTRACT Trust has become a popular term in current political and social debates, but it usually remains a vague concept. This paper aims to introduce trust as a sociospatial concept for the study of urban developments. More precisely, trust is used to analyze the housing markets of two U.S. cities, Washington, D.C. and New Orleans, both of which are shaped by the forces of a global real estate market, rendering housing unaffordable for many local residents. Trust serves as a lens through which we can examine the tensions in the housing market and the struggles of local residents. We argue that these tensions sever urban trust relations by undermining the home as an essential building block for trust. Securing access to adequatehousing is thus regarded as a first step toward building urban trust networks, enabling residents to partake in urban life and make use of their right to the city.

Constructs of quality relations in cooperation of innovative enterprises with scientific and research and development institutions

Purpose: The aim of the article is to learn about the attitudes of innovative enterprises representatives towards the strength and importance of relations in regard to scientific/research and development institutions. Design/methodology/approach: The presented analyzes constitute a part of a broader study on the determinants of the quality of relations between enterprises in the quadruple helix. The article focuses on the enterprise – scientific institutions plane. The research was carried out with the use of CATI method on a sample of 200 innovative enterprises Findings: The results show that in the case of the relationships strength, communication is an important construct in relation to scientific and R&D institutions, while in the case of the relationships importance it is commitment. The significance of trust and satisfaction with regard to the strength and importance of the relationship between an innovative enterprise and scientific and research and development institutions was not indicated. Moreover a high positive correlation was indicated between the individual relationship quality constructs. Research limitations/implications: The research sample is a limitation. The research was conducted on a sample of 200 innovative enterprises, but only 22.5% declared maintaining relations with scientific and research and development institutions. Practical implications: The article indicates which quality constructs should be paid attention to by representatives of scientific and research institutions in managing relations with enterprises. Originality/value: The article indicates that in some aspects of relationship management, commitment and communication are more important components than trust and satisfaction. Keywords: relations, relations quality, relations quality constructs, enterprise, business environment institutions.

The Significance of Trust in Washington State's Aging Network COVID Response

In late summer of 2020, we interviewed 45 senior leaders of social services and health care organizations serving older adults throughout Washington State about service demand, new challenges, and organizational adaptations. These organizations work with people made particularly vulnerable in the pandemic. A significant share reported that half or more of their clients live at or below the poverty line (54%), are people of color (29%), or have limited English language proficiency (20%). The state’s aging network leveraged strong partnerships, expertise, and community knowledge to provide trusted essential services to older Washingtonians and their caregivers. The role of trust as an enabler of emergency response and connection in the context of gentrification, the digital divide, employment loss, and language service gaps will be discussed, as will lack of trust as a barrier to service access, particularly for Latinx immigrant and migrant older adults.

Trust, Risk, and Power in Transboundary Aquifer Assessment Collaborations

In events and discussions about transboundary aquifer assessment, trust is often cited as an essential component of collaborative efforts. However, there is little discussion of what trust is, how it is built, what diminishes trust, and why it is so important. This study uses ethnographic research carried out between 2019 and 2021 with the Transboundary Aquifer Assessment Program (TAAP) to examine the role and significance of trust in U.S./Mexico TAAP collaborations. This study demonstrates that trust is best understood in relationship to power and risk. It examines the strengths and weaknesses of the TAAP program in managing asymmetrical relationships of power and unequal levels of risk in participation. In TAAP collaborations, the insistence on establishing trust should signal participants to consider and address the underlying issues of risk and power.

Trust and other factors impacting the platform choice in sharing economy: A case from Poland

Objective: The purpose of this study is two-fold: firstly, to identify the role of trust in the sharing economy; secondly, to identify the correlations between personal determinants such as age, gender, education level, place of residence and factors impacting the choice of sharing economy platform. Research Design & Methods: The mix methods were applied in the study. Firstly, the literature studies were used to recognise the theoretical background and the variables identification. Secondly, the pre-research study, applying the in-depth interviews, was conducted, and thirdly, the main primary empirical research was employed with the online survey as a main research method. Findings: There is a strong relationship between the activities of consumers in relation to sharing economy and trust. Trust becomes a fundamental issue in the so-called “the trend of sharing”. Consumers identify trust as a key determinant of their participation in the sharing economy and likewise the main limitation in case of their deeper involvement in the sharing process. The more credible and trustworthy an enterprise is, the more willingly consumers are able to take advantage of its intermediation. When analysing consumer decisions in relation to independent variables, such as age, gender, place of residence and education level, a lack of statistically significant correlations between the variables and the factors influencing the choice of the appropriate platform was noticed. Only two pairs of variables showed statistically significant negative correlations: age and credibility of the sharing economy platform as well as education level and number of stars. Implications & Recommendations: Research broadens knowledge about the sharing economy and allows to better understand the behaviour of active consumers of the sharing economy. The results may be useful for sharing economy companies and platforms. Contribution & Value Added: The analysis presented in the paper expands knowledge about the significance of trust and other factors influencing the choice of platforms in sharing economy.

Statistically Significant! But Is Trust of Practical Significance?

ABSTRACT Trust, such as trust in a technology or believing that a technology has trustworthy utility, manifests its importance by affecting user behaviors toward information systems (IS). There is no dearth of evidence showing that the effect of trust is statistically “significant;” however, statistical significance, different from practical significance is nothing but a failure to reject the Fisherian null hypothesis and is complementary to practical significance. Motivated to investigate the practical significance of trust in affecting user behaviors toward IS, we review the literature to analyze the reported effect sizes of trust in IS research. Furthermore, we endeavor to interpret these differences as to how research context, trust measure, and dependent variable may differentiate trust effect.

Blue heaven: jazz as connector and disrupter in family and community relationships

Psychoanalytic understanding of the human predicament pays more attention to developmental experiences within families of origin, of whatever form, than to the communities in which they grow up. Recent critiques of attachment theory draw attention to cultural factors that question measures of attachment security based on WEIRD (Western, Educated, Industrialised, Rich, and Democratic) family assumptions, and emphasise instead the significance of trust for individual and community well-being. Music forms part of the communications web in all societies, and arguably precedes language in connecting and separating people. This exploratory contribution will consider the role music, and jazz in particular, can play in communication, considering both its connective and disruptive potential within families and communities. Using clinical illustration, it will consider jazz as a metaphor for couple psychoanalysis.

Impactful Leadership Traits of Virtual Leaders in Higher Education

Universities are increasingly leveraging virtual teams into the organizational structure and strategic framework for many functions including academic administration and faculty leadership. One benefit of a virtual workforce is the ability to hire the most qualified individuals regardless of where they are physically located. As the virtual workforce expands, leaders may intuitively rely on traditional face-to-face approaches and strategies for employee oversight and motivation. These techniques may be ineffective or challenging to use in the virtual environment necessitating new approaches. Leaders of virtual teams need to understand the intricacies associated with these groups and be cognizant of factors that assist in creating cohesiveness, trust, and communication amongst virtual teams. This qualitative phenomenological study explores leaders’ perceptions surrounding competencies needed to effectively lead virtual teams in online education. A decisive sampling method was used to identify 10 experienced academic leaders who supervise virtual teams. As a result of the interviews, seven major themes emerged: (a) training and development; (b) trust; (c) emotional intelligence; (d) communication/team building/technology; (e) employee recognition and motivation; (f) leadership styles; and (g) virtual leadership competencies unique to higher education. Based on these themes and further evaluation the need for specific soft skills and robust technology emerged. Specifically, organizational success partially hinges on comprehensive training for virtual leaders, the significance of trust, emotional intelligence, and effective, respectful communication.

The Positive Effect of Nature Connectedness on Psychological Wellbeing: The Significance of Trust as a Mediator

Although the positive effect of nature connectedness (NC) on eudaimonic and hedonistic wellbeing is confirmed by numerous studies, the question of intrapersonal processes that determine such an impact remains open. Wilson’s biophilia hypothesis points to the evolutionary background of NC, as this can be considered pre-trust as an evolutionarily formed trust to the ecological world, to life in its diverse manifestations (Petzold, 2012). It is suggested that pre-trust sets a vector of positive comprehension on what happens while NC actualizes pre-trust, thereby launching a ‘system of psychological wellbeing maintenance’. The hypothesis that trust is a mediator between NC and psychological well-being was tested in two studies. Multiple regression and mediation analysis, and structural equation modeling (SEM) were applied. Study 1 (the sample comprised 232 Ukrainian university students) confirmed the model of the NC influence on positive functioning (Ryff's Psychological well-being scale and Hardness test were applied) with trust as a mediator. Study 2 (the sample comprised 276 Ukrainian and Belarusian university students) showed that a latent variable manifested by trust and a sense of coherence index mediated the relationship between NC and subjective well-being. It is shown that trust in oneself is included in support of positive functioning, while subjective wellbeing is supported by experiencing the meaningfulness of life events. Limitations of the studies and their implications for conservation psychology are discussed.