This paper is the first half of a study into the scattering of acoustic waves by a finite circular cylindrical elastic shell. The flexible body is set into a rigid cylinder of infinite extent, and the shell motions are excited by waves which propagate from infinity inside the duct. In this paper we assume a linear response for the shell/fluid system. By employing the assumption that the fluid density is much smaller than the plate density, the scattered field both outside and interior to the cylinder is calculated from the shell deflections. At a forcing frequency near to that of the free vibration frequency of the shell, the asymptotic expansions must be modified to take into account the increased amplitude of the structural vibrations. We employ the method of multiple scales to calculate the solution near to these shell resonances, and the method is also applied near to the duct resonances. In a followup to this paper the effects of non-linearities in the shell equations will be investigated by the same method, and the modifications to the position and magnitudes of the resonant peaks in the scattered field will be discussed.