Sale Of Services Research Articles

Legal Protection For Housing Consumers Who Suffer Losses Due to Fictitious Land Sales

Fictitious sales are practices that harm consumers and violate their rights, which have been protected and guaranteed by law. One of the cases that emerged was the sale of fake land by PT X in the Arjawinangun area, which caused losses for many consumers. This study examines the legal protection for consumers harmed by the sale of fake land and the legal steps taken by consumers for those who suffer losses due to the sale of counterfeit land. Normative juridical is the research method used in this study, which involves the study of regulations related to consumer legal protection and analyzing legal documents, including consumer protection laws. The research data was obtained from secondary data, namely the decision of the Cirebon District Court, using a data collection method through literature studies. The analysis shows that consumers have rights protected by law, including the right to be compensated for their losses. This study concludes that a law on consumer protection fosters consumers who are harmed by counterfeit sales; the law guarantees the right of consumers to receive correct information and prohibits the sale of goods and services that are not under the agreement. BPSK has to resolve disputes between consumers and perpetrators, where consumers can also file a lawsuit in the district court if fake sales harm them.

Entrepreneurial Marketing and Performance of Small and Medium Scale Enterprises in Akwa Ibom State

Entrepreneurial marketing has become increasingly popular in the fields of entrepreneurship and marketing, as well as among organizations aiming to obtain a competitive edge. In practice, small and medium-sized enterprises (SMEs) in Akwa Ibom State, Nigeria, generally see entrepreneurial marketing as an appealing and efficient marketing strategy motivated by the desire to make the most of their unique strengths. These SMEs are involved in the sale of products and services. This study aimed to investigate the influence of entrepreneurial marketing on the performance of small and medium-scale enterprises in Akwa Ibom State. The sample size for the study was 400, determined using the Taro Yamane formula. The proxies for entrepreneurial marketing were considered jointly as customer orientation, entrepreneurial orientation, and innovation orientation. The researchers adopted a survey research design. A structured questionnaire was designed to obtain data from 400 SME owners. We also adopted a simple random technique for this study. We tested the combined hypothesis using multiple regression analyses. The study revealed a significant influence of customer orientation, entrepreneurial orientation, and innovation orientation on the performance of small and medium-scale enterprises in Akwa Ibom State. In conclusion, this study empirically provides evidence of the influence of entrepreneurial marketing on SME performance. SMEs can improve their performance by embracing the entrepreneurial marketing philosophy. Based on these conclusions and findings, the researchers recommended that SMEs in Akwa Ibom State improve their customer orientation to understand their customers better.

Robust portfolio optimization model for electronic coupon allocation

Currently, many e-commerce websites issue online/electronic coupons as an effective tool for promoting sales of various products and services. We focus on the problem of optimally allocating coupons to customers subject to a budget constraint on an e-commerce website. We apply a robust portfolio optimization model based on customer segmentation to the coupon allocation problem. We also validate the efficacy of our method through numerical experiments using actual data from randomly distributed coupons. Main contributions of our research are twofold. First, we handle six type of coupons, thereby making it extremely difficult to accurately estimate the difference in the effects of various coupons. Second, we demonstrate from detailed numerical results that the robust optimization model achieved larger uplifts of sales than did the commonly-used multiple-choice knapsack model and the conventional mean–variance optimization model. Our results open up great potential for robust portfolio optimization as an effective tool for practical coupon allocation.

Operation Model Based on Artificial Neural Network and Economic Feasibility Assessment of an EV Fast Charging Hub

The energy transition towards a low-emission matrix has motivated efforts to reduce the use of fossil fuels in the transportation sector. The growth of the electric mobility market has been consistent in recent years. In Brazil, there has been an accelerated growth in the sales rate of new electric (and hybrid) vehicles (EVs). Fiscal incentives provided by governments, along with the reduction in vehicle costs, are factors contributing to the exponential growth of the EV fleet—creating a favorable environment for the dissemination of new technologies and enabling the participation of players from sectors such as battery manufacturing and charging stations. Considering the international context, the E-Lounge R&D joint initiative aims to evaluate different strategies to economically enable the electric mobility market, exploring EV charging service sales by energy distribution utility companies in Brazil. This work describes the step-by-step development of an ideal model of a charging hub and discusses its operation based on a real deployment, as well as its associated technical and economic feasibility. Using EV charging data based on the E-Lounge’s operational behavior, an artificial neural network (ANN) is applied to forecast future energy consumption to each EV charging station. This paper also presents an economic analysis of the E-Lounge case study, which can contribute to proposals for electric vehicle charging ecosystems in the context of smart energy systems. Based on the operational results collected, as well as considering equipment usage projections, it is possible to make EV charging enterprises feasible, even when high investments in infrastructure and equipment (charging stations and battery storage systems) are necessary, since the net present value is positive and the payback period is 4 years. This work contributes by presenting real operational data from a charging hub, a projection model aimed at evaluating future operations, and a realistic economic evaluation model based on a case study implemented in São Paulo, Brazil.

PENGGUNAAN PRINSIP SYARIAH DALAM BERBISNIS PADA PENGUSAHA

Business activities with sharia principles in this journal are seen from researcher observations and start from things that are clearly visible. Researchers want to know the motives behind changes in behavior, business operating procedures, and feedback on entrepreneurs who apply sharia principles to their business. The research was conducted in Sidoarjo Regency and aimed to find out the underlying reasons for entrepreneurs conducting business using sharia principles. The methodology used in this research is qualitative with a phenomenological approach. Data collection technique strategy was dept-interview with semi-structured methods, researchers managed to find 11 informants. The results of this research are entrepreneurs who intend to apply sharia principles which are not far from the explanations of the Qur'an and hadith and imitate the behavior of the prophet Muhammad ﷺ in doing business with the aim of complying with Islamic rules and prohibitions. For instance, not allowed to serve costumer during salah occurred, for entrepreneurs engaged in product, must not reduce scale in transaction, keep a promised negotiation, and for entrepreneur in services sales, that have to nurture as best as they can without belittling others. Other results stated that after implementing sharia principles, employees were able to work sincerely and customers almost never felt disappointed.

The Influence of Promotions and Prices on The Decision to Purchase Facial Makeup Services at The Hellobeauty Marketplace Service

With the aim of increasing sales of beauty services on the HelloBeauty marketplace . Such actions have a positive impact on business, especially in the beauty industry, and can contribute to the achievement of educational goals in this field. The method used in this research is a quantitative method with analysis to determine the effect of promotion and price as independent variables in influencing purchasing decisions for facial makeup services as the dependent variable. The variables in this research are promotion and price as independent variables (X) and purchasing decisions as the dependent variable (Y). Based on the results of the research and analysis that has been carried out, promotions have a positive and significant effect on purchasing decisions for makeup services on the Hellobeauty marketplace. Price has a positive and significant effect on the decision to purchase makeup services on the Hellobeauty marketplace.Keywords: promotions, sales, marketplace, services, facial make-up

ANALYSIS OF REGULATORY AND LEGAL SUPPORT FOR THE LEASE OF FREIGHT CARS

At the current stage of the implementation of deep socio-economic transformations aimed at the integration of Ukraine into the European Community, the lease of state and communal property plays an important role, first of all, in ensuring the development of the country's entrepreneurship. In addition, the rental of property is an important source of revenue for Ukrzaliznytsia and contributes to the maintenance of said property in proper condition. However, recently, due to unfavorable economic conditions, renting a car park for entrepreneurs is unattractive and not competitive compared to renting real estate in the private sector. One of the objective factors that have a negative impact on competitiveness and, as a result, on the reduction of rental volumes, is the complicated procedure for transferring wagons for rent, in particular, the long term of its implementation, etc. The solution of the mentioned problem requires appropriate adaptation of the legislative and regulatory framework, which regulates the issue of rent primarily by the Law of Ukraine «On Leasing of State and Communal Property», to modern market requirements. In the regulatory and legal acts of Ukrzaliznytsia, in fact, the relationship of leasing wagons is still regulated by the law adopted back in 1992 (the Law of Ukraine «On Leasing the Property of State Enterprises and Organizations. Currently», there is a need to create a fundamentally new legal framework for Ukrzaliznytsia, which will be based on the following principles: experience, competitiveness, responsibility, openness, responsiveness and integration into the web environment.The article analyzes the normative and legal support for the transfer of Ukrzaliznytsia's car park for rent. Considered the issue of the need for urgent development of local normative legal acts for the transfer of Ukrzaliznytsia's own wagons for lease in the context of changes in the current legislation of Ukraine. An analysis of the change in income from the sale of services for the use of Ukrzaliznytsia's own wagons for the period 2022-2023 was carried out and the beginning of 2024 through the electronic auction system PROZORRO. SALES.

An Inventory Control of Wuling Car Spare Parts Using a Risk Analysis Appoarch

PT XWZ is a service company engaged in the automotive sector, which serves the stages of unit sales to service car vehicles (after sales service) for the Wuling car brand. In improving the vehicle service or maintenance process, it is necessary to have an optimal availability of spare parts. From the inventory data in the warehouse, the majority of spare parts stored in the warehouse are classified as slow moving parts. By conducting an ABC and FMEA approach, it is expected to be able to increase the reliability of maintenance needs so as to increase inventory according to the criticality value of spare parts. In this research, 19 spare parts items were found to be classified as critical or high risk items.

Relationship between socio-economic status and online buying habits of consumers in Bangladesh

This research mainly focuses on examination of the digital marketing buyer’s perspective with reference to select e-commerce companies. The consumer behavior is always changing in nature which is evident from various studies that have been conducted in the field of marketing. The digital marketing provides the consumer with lot of information about product, price ranges, alternatives and substitutes and other core dimensions of the product. The main objective of this research is to determine the factors that are influencing the consumers and their perception towards buying the products that are marketed digitally. Dhaka is one of the developing cities to investigate the online buyer’s expectation level and their perceptions towards digital marketing. Semi structured interviews for qualitative data and e-commerce websites, magazines, digital marketing books, periodicals and Internet were approached for secondary data. The primary data were collected from 692 online buyers from 4 revenue divisions in Dhaka district through non-probability sampling technique. Structural equation modeling has been used in this research for the data analysis. It is found that the frequency of online purchases has been increasing among the buyer of Dhaka district, which is evident from the response of the consumers, involved in the study. The results stated that the e-commerce company Amazon is performing well in the study area as per the opinions of the consumers involved in study. The future growth of the digital marketing is depending on the expansion strategies of companies which aim to provide consumers with constructive promotional offers, promising after sales services and protecting the financial information of the consumers of online platforms.

Strategic channel decisions for the supplier and specialized e‐retailer in the presence of a third‐party marketplace

AbstractWith the advancement of e‐commerce and the intensification of market competition, many suppliers have leveraged third‐party online marketplaces to expand their sales channels and bolster competitiveness. This poses potential threats to e‐retailers specializing in the core business of certain categories. This study examines a specialized e‐retailer's selling mode choice (reselling, in‐marketplace selling, or agency selling mode) and how this choice interacts with a supplier's channel strategy (marketplace, e‐retailer, or both/dual channels) in the presence of a third‐party marketplace. Our findings indicate that (1) the e‐retailer's optimal selling mode is contingent on the supplier's sales service quality and efficiency, and the e‐retailer's market occupation. Generally, when initially occupying a small market, the e‐retailer prefers selling in a third‐party marketplace, whereas when the initial market is relatively large, the e‐retailer is more inclined to opt for the reselling (agency selling) mode if the supplier's sales efficiency is low (high). Additionally, if the supplier's sales service quality is low, the e‐retailer will never choose the agency selling mode. (2) Exclusively introducing the marketplace channel is not the optimal choice for the supplier. Instead, adopting a dual channel is better when the direct selling cost is not too high. (3) Under certain scenarios, the supplier can manipulate the e‐retailer's channel by introducing the marketplace channel and offering a reference price without actually selling any products.

Brazil’s Economic Potential with Carbon Credits: A Study of the “Mata Do Buraquinho” – Brazil

Introduction: Public (state) concern about the climate has, in turn, catalyzed the creation between global governments and transnational companies, and these models are subject to risk-consequence type measures, the conduct of which is now known as the voluntary carbon credit market. The article in question deals with one of the most talked-about economic instruments for combating global warming in international politics, the carbon credit market. Objective: The article in question proposes a reflection on this subject, which has been so much talked about in recent years, focusing on its economic perspective and using a case study methodology to support its results. Theoretical framework: The mitigation of greenhouse gas (GHG) emissions is a necessary condition to lead to a low-carbon economy, and the best way to achieve this is through the application of economic instruments. Such as putting a price on carbon, making this transition quicker and less costly from a social point of view. In this way, with a higher relative price for pollution, private agents will choose between paying for or reducing pollution, comparing the marginal cost of control with the price of carbon. Methodology: Initially, a bibliographical review was made of the economic theoretical framework that underpins one of the instruments considered most efficient in combating climate change, the carbon credit market. In another part of this work, a practical application of this mechanism was carried out, using an evaluation methodology for an application of this instrument in the municipality of João Pessoa -PB, which stands out for being one of the most wooded cities in Brazil and for having some conservation units in its territory, such as the one used in the work, the Mata do Buraquinho Wildlife Reserve. Results: The sale of the ecosystem services that the forest offers, in this case its capacity to absorb CO2, could improve the conditions for maintaining the area and perhaps attract more people to visit it. Thus, the value found for “Mata do Buraquinho” was R$61,968.26.

Agency or reselling? Supplier’s online channel strategies with platform financing

Online finance implemented by e-commerce platforms assists small and medium-sized enterprises in overcoming capital shortages and advancing channel development. We investigate the interplay between channel strategy and platform financing within a dual-channel supply chain comprising a capital-constrained supplier, an e-commerce platform, and an offline retailer. The supplier has access to various sales services (i.e., reselling and agency selling) as well as financing services from the e-commerce platform. Using a game-theoretical model, we analyze the financing conditions under two channel strategies and explore the supplier’s optimal channel strategy. Our research results reveal several key insights. Firstly, whether to choose platform financing under varying channel strategies depends on the supplier’s capital constraints and the platform’s interest rate. High capital constraints allow the supplier to benefit from platform financing. Secondly, the determination of the supplier’s optimal channel strategy primarily hinges upon factors such as the supplier’s production cost and financial constraints, as well as the interest and commission rates set by the platform. Additionally, the e-commerce platform imposes stricter financial requirements on the supplier to offer financing under the agency selling strategy compared to the reselling strategy. Furthermore, in the case of relatively high (or low) production costs, choosing the reselling strategy (or the agency selling strategy) to secure retailer finance (or agency finance) can realize a Pareto improvement. Our findings underscore the significant role of platform finance and provide valuable insights for suppliers in developing channel strategies that effectively integrate both operational and financial considerations.

Intervening Role of Brand Image in Purchasing Decisions: Path Analysis

<p><em>This study aims to analyze the influence of digital marketing and e-wom on purchasing decisions for halal cosmetic products on gen z in Blitar city, as well as the intervening influence of brand image between digital marketing and e-wom on purchasing decisions for halal cosmetic products on gen z. The novelty of this research lies in the research location, namely in Blitar city. Data was collected by distributing questionnaires measured on a 5-point Likert scale to 250 Gen Z in Blitar City who purchased halal cosmetic products at least twice in the last 6 months. The collected research data were subjected to research instrument tests, classical assumption tests, path tests, and hypothesis tests. The results showed that digital marketing and brand image have an effect on purchasing decisions, e-wom has no impact on buying decisions, and brand image can intervene in the influence between digital marketing and e-wom on purchasing decisions. The results of this study contribute as evaluation material for companies to pay more attention to e-wom by improving sales services, collaborating with content creators in reviewing products, building online communities, and holding events that can provoke consumers to share their best experiences in using products to increase the number and quality of reviews related to halal cosmetics both on social media and shopping platforms so that potential consumers feel they are taking the right steps by making a purchase. </em></p><p><em> </em></p>

THE IMPORTANCE OF DIGITAL MARKETING AND TECHNOLOGIES IN B2B MARKETING

Marketing through digital platforms is becoming an increasingly important component for the success of any company. On the other hand, digital marketing is constantly evolving. B2B marketing refers to the formation of a collaborative business partnership between two firms for the purpose of exchanging products and services. It enables businesses to engage in the sale of products or services to other firms or organizations, who then resell them, utilize them in their own products or services, or provide assistance in their operations. B2B marketers are looking forward to advances in digital technology and greater emphasis on digital products to improve brand visibility, online presence, and technical capabilities. Trending technologies used for digital and B2B marketing, such as artificial intelligence and the metaverse, are of great importance. In this study, B2B marketing, digital marketing tactics, growth of digital marketing, market share of search engines, marketing automation technologies, and digital marketing and digital technologies used for B2B marketing were examined. Furthermore, the research seeks to do a SWOT analysis of the B2B marketing techniques employed by enterprises.

The Operational Risk Management and Supplier Service Recovery in Improving Customer Satisfaction

Currently, many production facilities are very concerned about the sustainability of their production processes. Generally, ICS users need suppliers to maintain production facilities, especially during the operation period. Therefore, response of supplier is important to recover the critical equipment of production facilities such as ICS in Indonesia. In this study, ORM (Operational Risk Management) was chosen as one of the independent variables along with Supplier Service Recovery to create customer satisfaction who do not have a service contract with the supplier. Strategy of suppliers is needed to find good after sales service. There is a research gap in this study between the expectations of ICS users and their Satisfaction without considering long-terms relationship and long term marketing /business plan. This is conducted using a quantitative approach. Data collection method is done by providing a list of questions and sent to users maintenance managers where are located with in Indonesia. The 20 questionnaires are developed according to each variable. The 5-point Likert scale is used. The tool of analyze is using the Structural Equation Model with the WarpPLS 7.0. approach. ORM is found to mediate the relationship between supplier service recovery and customer satisfaction but supplier service recovery will not give impact to customer satisfaction directly. The ORM and Supplier Service Recovery are proven to bring satisfaction to ICS customers.

Post Sales Service Strategies and Small and Medium Enterprises Performance in Ibadan, Oyo State, Nigeria

Post Sales Service Strategies play a vital role on the performance of Small and Medium Enterprises. Post Sales Service is an increasingly important part of the business sand is more complex than manufacturing product. Unlike product, it is not possible to produce services in advance and inventory this future consumption. Post Sales Service has become an essential factor for all organizations nowadays; organizations are merging several marketing mixes in different ways to enhance Customer Satisfaction and Loyalty. Organizations are trying to provide excellent Post Sales Service to Customers and using several techniques to retain Customers. Post Sales Service helps to produce remarkable revenue in almost every business field. This study sought to assess the role in which Post Sales Service Strategies play on the performance of Small and Medium Enterprises in Ibadan, Oyo State, Nigeria. A survey among SMEs owners in Oyo State found that Post Sales Service can become a key differentiator and a major profit source if it’s being managed and carried out appropriately among the Small business owner and their customer in order to boost their operational performance and as well standardize their relationship with the customers. The study is immensely in various ways to Small Business Owners, Management, Practitioners, and Policy Makers. To the Small Business owners in Nigeria, the study will provide a more reliable scientific measure on issues affecting Post Sales Service on the performance of Small and Medium Enterprises. The findings also revealed that Post Sales Services are very important in mitigating possible collapse of SMEs. There search thus, recommends that SMEs should ensure that Post Sales Service should be used as an integral part of product offering at the same value to every customer in order to increase and survive in their operational performance efficiently and effectively.

Customer Satisfaction is Reviewed From Product Design and After Sales Service With Mediation of Purchasing Decisions

Customer Satisfaction is Reviewed From Product Design and After Sales Service With Mediation of Purchasing Decisions

The Influence of Loyalty and Productivity on Employee Performance PT. Kreasindo Abadimas Medan Partners

Mitra Kreasindo Abadimas is a private company engaged in the sale and purchase of spare parts and machine repair services that has been operating since 2017. In its operational activities, the company experiences problems and problems that have not been resolved, namely disruption of employee performance due to lack of time to meet needs. The employee and the company are only asked to work continuously. Problems that allegedly cause poor employee performance in company operations are employee loyalty and low employee productivity. Simultaneous hypothesis test results show that simultaneously, loyalty and work productivity have a positive and significant effect on employee performance at PT. Kreasindo Abadimas Partners. The result of partial hypothesis test shows that partially, each variable of loyalty and work productivity has a positive and significant effect on employee performance at PT. Kreasindo Abadimas Partners.

Penegakan Hukum Jasa Titip (Jastip) Tiket Konser Melalui Website Ilegal Dalam Perspektif Hukum Perlindungan Konsumen

Law enforcement related to concert ticket entrustment services through illegal websites in the perspective of consumer protection law is an important issue in the realm of consumer law. Cases of fraud in the sale of illegal concert ticketing services are being investigated by the authorities, and criminal sanctions can be given to the business actors involved. Legal protection for consumers who have been harmed is also regulated in Law Number 8 of 1999 concerning Consumer Protection, which provides legal consequences for business actors who do not fulfill their obligations, including fines and penalties. In addition, legal protection of consumers also involves coordination with relevant agencies, the delivery of information to increase consumer awareness, and consumer support in fighting for their rights. Therefore, law enforcement in the case of illegal concert ticketing services through the website involves criminal sanctions, legal protection of consumers, and efforts to increase consumer awareness

A Study on Scope and Challenges in Network Marketing Business

Network Marketing also known as multi level marketing (MLM) or direct selling, is a business model that relies on a network of independent distributors or representations to sell products or services directly to consumers. Network Marketing, is a business model that involves the distribution of products or services through a network of independent distributors. In recent years, network marketing has gained popularity as a flexible and low-cost way for individuals to start their own businesses and earn income. Network Marketing is the Marketing Model to Promote Goods and Services to the end user. This Business model involves the sale of products or services through a network of distributors or independent representatives. The concept of network marketing has been around for decades, but it has gained popularity in recent years due to the growth of social media and the internet. Network Marketing is a marketing model which is used by companies to sell their products and services to the end user, Network marketing business has great impact in countries like USA, Japan, UK, Brazil, Italy, Germany, Canada etc. In all these countries lots of business legends and millionaires emerged as a result of their investment in multi-level marketing. Warren Buffett, Richard Branson, Dexter Yager and Birdie Yager, and even the US president Donald Trump are the spokesmen of network marketing as they derived a part of their wealth through the investment in network marketing. Network Marketing offers income potential and flexibility, but it also poses challenges such as a high failure rate, recruitment pressure, and regulatory scrutiny. Before getting involved in network marketing its essential to thoroughly research the company, understand the compensations plan, and consider your own skills and recourses. It’s not a guaranteed path to financial success, and success often depends on personal commitments, ethics, and specific MLM company’s reputation and product. In recent, the landscape of entrepreneurship and income generation in India has witnessed a remarkable transformation, with network marketing emerging as a prominent business model. India, a nation renowned for its diverse demographics, cultural richness, and rapidly expanding economy, presents an intriguing and complex arena for network marketing ventures. The industry has faced numbers of challenges, ranging from its legality and allegations of fraudulent operations to the economic diversity that characterizes the Indian parameters. This review paper embarks on a comprehensive exploration of the network marketing landscape in India, aiming to look over scope and challenges of this industry. This paper seeks to provide a nuanced understanding of an industry that has. As India's middle class and youth population continue to seek innovative income opportunities, it is paramount to assess the merits and pitfalls of network marketing. This review endeavours to contribute to the discourse by offering a balanced perspective that considers both the opportunities for financial empowerment and the potential risks for participants in this business model. Network Marketing has a dynamic nature, a sector constantly shaped by technological advancements, shifts in consumer behaviour, and evolving regulations. It strives to offer insights that can aid policymakers, entrepreneurs, scholars, and potential participants in making informed decisions regarding network marketing endeavours in India. We delve into the historical backdrop, regulatory landscape, socio-cultural factors, challenges, success stories, and future prospects that define network marketing in India. Through rigorous analysis and critical examination, we aim to shed light on the intricate tapestry of an industry that continues to be a significant player in the Indian entrepreneurial ecosystem. Network marketing business has both scope and challenges in the marketing environment. The organisation has potential to reach all the population of the country but also have some challenges to grow in the nation.