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Published in last 50 years
DAVID HEMSON looks at the contradictions in the Department of Water Affairs and Forestry's implementation of its policies on water and questions the effectiveness of service delivery in rural areas
P UBLIC SERVICE QUALITY AND AVAILABILITY in rural areas of the United States remains low relative to urban areas [9, 20, 29]. Efforts to improve public service delivery in rural areas have resulted in only limited improvements in service availability and little or no reduction in service costs. Professional workers, elected officials, and voters find service delivery problems to be frustrating and not readily amenable to solution.