Semi-systematic Literature Review Research Articles

The social contribution of the circular economy

The social value of the circular economy (CE) has only been recently explored in the literature. To understand the social implications of the implementation of the CE, a semi-systematic literature review was completed evaluating the variables of equity, diversity, collaboration, quality of life, maturity, and governance as derived from a capabilities approach. At a societal level, this article explores the main demands and contributions of the CE to society and identifies the inconsistencies in the literature in assessing the CE as a strategy for development, counterposing views of the CE's contribution to the socioeconomic system. Furthermore, the analysis proposes a set of socioeconomic strategies that can aid a CE implementation. We expand the ‘rethink’ tactic of the 9Rs (Refuse, Rethink, Reduce, Reuse, Repair, Refurbish, Remanufacture, Repurpose, Recycle and Recover) to also rethinking: the economic model, discourse, management strategies, ownership, business models, care work and value chains as well as remembering, reorganizing, and revitalizing. Furthermore, we include nuances to the 9Rs, adding regeneration. The qualitative assessment combined with a topic model offered specific areas where the social dimensions can be prioritized; these include food systems, the built environment with localized urban sharing, value chains, bioeconomy and mitigating the environmental impact of industries such as fashion and construction.

Policy Dynamics in Contemporary Public Administration Studies: A Conceptual Analysis

This paper aims to provide an overview based on the literatures regarding the development of the study of policy dynamics research in the field of public administration. The study aims to answer the research question, „What is the theoretical and conceptual framework of „policy dynamics“ in the contemporary discourse of current public administration?“. The method used is a bibliometric analysis and semi-systematic literature review in the form of a literature review of international publications published between 1990 and 2020, sourced from the Google Scholar database. The sixty articles that are most relevant in terms of Article title, Abstract, and Keywords (journal articles: 55 papers and Conferences proceedings: 5 papers) are chosen for analysis. As a result, policy dynamics can be grouped into three categories: policy dynamics as historical institutionalism, policy dynamics as policy change, and policy dynamics as policy evolution. This study concludes that policy dynamics is the evolution of policy changes, where these changes have implications for the policies of a regime/government on institutions, actors, and systems within a certain period. This concept manifests in the five new clusters in the definition of policy dynamics, which include regime/government change, institutional change/transformation, changes in issue, direction and content of policy, actor's role and existence, and policy object inputs and outputs.

Community-Based Empowerment: Semi-Systematic Literature Review (SSLR)


 
 
 
 
 
 The purpose of this study was to synthesize research results with the topic of community-based community empowerment in Indonesia using the Scopus database. The method used is a semi-systematic literature review (SSLR). Semi-systematic analysis shows that there are two main themes, namely the identification of scientific journals that contain articles on the topic of community-based community empowerment in Indonesia and the phenomenon of community-based community empowerment in Indonesia from previous studies. The findings in this study are publications on the topic of community-based community empowerment in Indonesia, the phenomenon of community-based community empowerment in Indonesia still can be explored more deeply considering the surge in articles related to this topic in 2020; Community empowerment is one of the strategies to reduce poverty in Indonesia. As a coping strategy, community empowerment is also provided with related regulations. The National Program for Independent Community Empowerment, empowerment of microfinance institutions (LKM), and micro-credit schemes and tourist villages are examples of the application of the concept of community empowerment in Indonesia, but the application still requires some improvements, for example by considering social capital such as local institutions, local wisdom Local customs, norms, and customs as an effort to apply the concept of community empowerment are getting closer to the main goal, namely reducing poverty and improving community welfare.
 
 
 
 
 

A Scoping Review of Voxel-Model Applications to Enable Multi-Domain Data Integration in Architectural Design and Urban Planning

Although voxel models have been applied to address diverse problems in computer-aided design processes, their role in multi-domain data integration in digital architecture and planning has not been extensively studied. The primary objective of this study is to map the current state of the art and to identify open questions concerning data structuring, integration, and modeling and design of multi-scale objects and systems in architecture. Focus is placed on types of voxel models that are linked with computer-aided design models. This study utilizes a semi-systematic literature review methodology that combines scoping and narrative methodology to examine different types and uses of voxel models. This is done across a range of disciplines, including architecture, spatial planning, computer vision, geomatics, geosciences, manufacturing, and mechanical and civil engineering. Voxel-model applications can be found in studies addressing generative design, geomatics, material science and computational morphogenesis. A targeted convergence of these approaches can lead to integrative, holistic, data-driven design approaches. We present (1) a summary and systematization of the research results reported in the literature in a novel manner, (2) the identification of research gaps concerning voxel-based data structures for multi-domain and trans-scalar data integration in architectural design and urban planning, and (3) any further research questions.

Sex-differences in prostaglandin signaling: a semi-systematic review and characterization of PTGDS expression in human sensory neurons

There is increasing evidence of sex differences in underlying mechanisms causing pain in preclinical models, and in clinical populations. There are also important disconnects between clinical pain populations and the way preclinical pain studies are conducted. For instance, osteoarthritis pain more frequently affects women, but most preclinical studies have been conducted using males in animal models. The most widely used painkillers, nonsteroidal anti-inflammatory drugs (NSAIDs), act on the prostaglandin pathway by inhibiting cyclooxygenase (COX) enzymes. The purpose of this study was to analyze the preclinical and clinical literature on the role of prostaglandins and COX in inflammation and pain. We aimed to specifically identify studies that used both sexes and investigate whether any sex-differences in the action of prostaglandins and COX inhibition had been reported, either in clinical or preclinical studies. We conducted a PubMed search and identified 369 preclinical studies and 100 clinical studies that matched our inclusion/exclusion criteria. Our analysis shows that only 17% of preclinical studies on prostaglandins used both sexes and, out of those, only 19% analyzed or reported data separated by sex. In contrast, 79% of the clinical studies analyzed used both sexes. However, only 6% of those reported data separated by sex. Interestingly, 14 out of 15 preclinical studies and 5 out of 6 clinical studies that analyzed data separated by sex have identified sex-differences. This builds on the increasing evidence of sex-differences in prostaglandin signaling and the importance of sex as a biological variable in data analysis. The preclinical literature identifies a sex difference in prostaglandin D2 synthase (PTGDS) expression where it is higher in female than in male rodents in the nervous system. We experimentally validated that PTGDS expression is higher in female human dorsal root ganglia (DRG) neurons recovered from organ donors. Our semi-systematic literature review reveals a need for continued inclusivity of both male and female animals in prostaglandins studies and data analysis separated by sex in preclinical and clinical studies. Our finding of sex-differences in neuronal PTGDS expression in humans exemplifies the need for a more comprehensive understanding of how the prostaglandin system functions in the DRG in rodents and humans.

A Conceptual Model of Investment-Risk Prediction in the Stock Market Using Extreme Value Theory with Machine Learning: A Semisystematic Literature Review

The COVID-19 pandemic has been an extraordinary event, the type of event that rarely occurs but that has major impacts on the stock market. The pandemic has created high volatility and caused extreme fluctuations in the stock market. The stock market can be characterized as either linear or nonlinear. One method that can detect extreme fluctuations is extreme value theory (EVT). This study employed a semisystematic literature review on the use of the EVT method to estimate investment risk in the stock market. The literature used was selected by applying the preferred reporting items for systematic review and meta-analyses (PRISMA) guidelines, sourced from the ScienceDirect.com, ProQuest, and Scopus databases. A bibliometric analysis was conducted to determine the study characteristics and identify any research gaps. The results of the analysis show that studies on this topic are rarely carried out. Research in this field is generally performed only in univariate cases and is very complicated in multivariate cases. Given these limitations, further research could focus on developing a conceptual model that is dynamic and sensitive to extreme fluctuations, with multivariable inputs, in order to predict investment risk. The model developed here considered the variables that affect stock price fluctuations as the input data. The combination of VaR–EVT and machine-learning methods is effective in increasing model accuracy because it combines linear and nonlinear models.

Diversity, Equity, and Inclusion in Artificial Intelligence: An Evaluation of Guidelines

ABSTRACT Artificial intelligence (AI) is present everywhere in the lives of individuals. Unfortunately, several cases of discrimination by AI systems have already been reported. Scholars have warned on risks of AI reproducing existing inequalities or even amplifying them. To tackle these risks and promote responsible AI, many ethics guidelines for AI have emerged recently, including diversity, equity, and inclusion (DEI) principles and practices. However, little is known about the DEI content of these guidelines, and to what extent they meet the most relevant accumulated knowledge from DEI literature. We performed a semi-systematic literature review of the AI guidelines regarding DEI stakes and analyzed 46 guidelines published from 2015 to today. We fleshed out the 14 DEI principles and the 18 DEI practices recommended underlying these 46 guidelines. We found that the guidelines mostly encourage one of the DEI management paradigms, namely fairness, justice, and nondiscrimination, in a limited compliance approach. We found that narrow technical practices are favored over holistic ones. Finally, we conclude that recommended practices for implementing DEI principles in AI should include actions aimed at directly influencing AI actors’ behaviors and awareness of DEI risks, rather than just stating intentions and programs.

Semi-Systematic Literature Review on the Contribution of Hydrogen to Universal Access to Energy in the Rationale of Sustainable Development Goal Target 7.1

As part of the United Nations’ (UN) Sustainable Development Goal 7 (SDG7), SDG target 7.1 recognizes universal electrification and the provision of clean cooking fuel as two fundamental challenges for global society. Faltering progress toward SDG target 7.1 calls for innovative technologies to stimulate advancements. Hydrogen has been proposed as a versatile energy carrier to be applied in both pillars of SDG target 7.1: electrification and clean cooking. This paper conducts a semi-systematic literature review to provide the status quo of research on the application of hydrogen in the rationale of SDG 7.1, covering the technical integration pathways, as well as the key economic, environmental, and social aspects of its use. We identify decisive factors for the future development of hydrogen use in the rationale of SDG target 7.1 and, by complementing our analysis with insights from the related literature, propose future avenues of research. The literature on electrification proposes that hydrogen can serve as a backup power supply in rural off-grid communities. While common electrification efforts aim to supply appliances that use lower amounts of electricity, a hydrogen-based power supply can satisfy appliances with higher power demands including electric cook stoves, while simultaneously supporting clean cooking efforts. Alternatively, with the exclusive aim of stimulating clean cooking, hydrogen is proposed to be used as a clean cooking fuel via direct combustion in distribution and utilization infrastructures analogous to Liquid Petroleum Gas (LPG). While expected economic and technical developments are seen as likely to render hydrogen technologies economically competitive with conventional fossil fuels in the future, the potential of renewably produced hydrogen usage to reduce climate-change impacts and point-of-use emissions is already evident today. Social benefits are likely when meeting essential safety standards, as a hydrogen-based power supply offers service on a high tier that might overachieve SDG 7.1 ambitions, while hydrogen cooking via combustion fits into the existing social habits of LPG users. However, the literature lacks clear evidence on the social impact of hydrogen usage. Impact assessments of demonstration projects are required to fill this research gap.

A Multifunctional ‘Scape Approach for Sustainable Management of Intact Ecosystems—A Review of Tropical Peatlands

Nature is declining globally at unprecedented rates with adverse consequences for both ecological and human systems. This paper argues that only transformative change—a fundamental, system-wide reorganization—will be sufficient to arrest and reverse this loss and to meet globally agreed development goals, including the post-2020 Global Biodiversity Framework. In search for a credible platform to help facilitate such transformative change, this paper explores the potential of multifunctional ‘scape approaches to improve sustainable management outcomes at scale. Beyond a current international focus on nature restoration, this paper emphasizes the urgency and criticality of confirming approaches for sustainably preserving large ‘intact’ natural areas. Through a semi-systematic review of contemporary academic and gray literature and derivation of a theory of change, the authors consider tropical peatland systems—which can interconnect multiple ecosystem types and be of global biodiversity and carbon sequestration significance—to help derive potentially broader sustainable ecosystem management lessons. Beyond identifying key considerations for implementing multifunctional ‘scape approaches, the paper recommends further work to deepen understanding of the multidimensional ‘value’ of nature; strengthen governance frameworks; empower indigenous peoples and their knowledge sharing and community management; align nature-positive and climate-positive goals; andmobilize commensurate business and financial support.

Measures reducing travel by public transport during peak hours

Generally, the cost of public transport has increased. Previous research has identified peak hour traffic as the main cost driver, mostly because the travel demand increases the number of vehicles and drivers needed. The purpose of this study is to identify measures aiming to reduce travel with public transport during peak hours, conducted through a semi-systematic literature review. The measures found were fare price differentiation, rewards, information regarding vehicle crowding, staggered school hours, flexible working hours, and working remotely. No studies of soft measures (e.g., campaigns and travel advice) for transport demand management were found. The results indicate that commuters with flexible working hours might have limiting factors that affect their ability to change departure time, for example, activities in connection to work and family responsibilities.

Victims’ specific expectations arising from experiences of workplace mobbing

The purpose of the research presented in the paper is to define key expectations of victims, arising from specific experiences of workplace mobbing. The research seeks to answer the following problem questions: What sufferings can verbal and non-verbal hostile behaviour acts cause for the victim of workplace mobbing? What personal characteristics of the individual can increase the risk of becoming the victim of workplace mobbing? What are the expectations of help for victims of workplace mobbing? The research was conducted using the semi-systematic literature review method. The research results show that the researchers focus on the experiences caused by mobbing, such as irritation, anxiety and fear, helplessness, pain, loneliness and shame. Four groups of qualities of victims of mobbing (psychological characteristics, social competency, social attitudes and distinctiveness) examined in the scientific literature have been identified. Finally, three groups of expectations among victims of mobbing (internal, interactional and external) have been distinguished. It is concluded that orientation to expectations and their better understanding helps to look at the mobbing situation, first of all, from the victim’s perspective.

The Value of Context-Based Interface Prototyping for the Autonomous Vehicle Domain: A Method Overview

Before autonomous vehicles (AVs; SAE levels 4 and 5) become broadly available, acceptance challenges such as trust and safety concerns must be overcome. In the development of appropriate HMIs that will tackle these challenges, physical and social context play essential roles. Contextual factors thus need to be considered in early prototyping stages. Based on a qualitative semi-systematic literature review and knowledge from our research, this paper elaborates on the value of context-based interface prototyping in the AV domain. It provides a comprehensive overview and a discussion of applicable methods, including physical lab-based prototyping (mock-up, ride simulation with virtual and mixed reality, and immersive video), social context simulation (actors, enactment, items and props, and sound), wizard-of-oz, and experimental vehicles. Finally, the paper discusses factors affecting the impact of prototyping and derives recommendations for the application of prototyping methods in future AV studies.

Overcoming Policy and Practice Fragility and Enhancing Security of Science, Technology and Innovation Educational Achievement for Females in Uganda

The Sustainable Development Goals 2030 (SDG 4 and 5) provide for the attainment of quality education for all, including women. Africa Agenda 2063, Uganda Vision 2040, the Third National Development Plan (NDP III) similarly all provide unequivocal reiterations on the need for the provision of quality inclusive education that will drive national socio-economic transformation. This is particularly envisioned through a robust science, technology, engineering and mathematics (STEM) education that fosters relevant science, technology and innovation (STI) knowledge, skills, values, attitudes and competences to constitute the epicentre of the transformation. Promoting the achievement of women in equal measure to men in STEM and STI is critical to the socio-economic transformation agenda. However, there exist gaps in the policy framework and the implementation of STEM education that undermine STI educational achievement, especially for women. This conceptual paper is aimed at examining the fragility of legal and policy frameworks for STEM/STI education and the strategies for enhancing STI educational achievement for females in the Ugandan context. We argue that strengthening the policy implementation of gender-responsive STEM/STI education is a precursor of socio-economic transformation of nations and the entire world. The paper adopts a semi-systematic literature review methodology to examine legal and policy documents for strengths, flaws and implementation gaps with the aim of recommending strategies for enhancing STEM/STI educational achievement for females in Uganda.

Technology-enabled financing of sustainable infrastructure: A case for blockchains and decentralized oracle networks

The capital required to maintain infrastructure in good repair falls short globally. This is commonly referred to as the “infrastructure finance gap”. To address climate change, transitioning from conventional to sustainable infrastructure further imposes financing challenges. This study employs the Model approach to justify and predict how blockchain technologies can leverage infrastructure data to close the finance gap by introducing new financing mechanisms. A semisystematic literature review was carried out for infrastructure finance, sustainable infrastructure and smart cities finance mechanisms, as well as blockchains and oracles. Conventional infrastructure finance via debt and equity lacks benchmarks that reflect the risk-return characteristics of the asset class. Performance-based financing addresses this issue by integrating performance data in valuations. However, a lack of trust in data veracity remains. Blockchains provide trust and transparency in data and transactions. They utilize oracles to access off-chain information for on-chain decision-making. With smart contracts and decentralized oracle networks, a general approach is presented where data from internet-of-things inform on-chain transactions, delivering performance benchmarks that accurately reflect the risk-return characteristics in an infrastructure investment. Capital can then be more readily deployed, thus closing the finance gap. An end-to-end example of financing sustainable stormwater infrastructure, Open Storm, is also presented.

Consumer behavior in the circular economy: Developing a product-centric framework

The operationalization of circular economy (CE) strategies requires consumer involvement in the acquisition, use, and disposal of products and services. However, encouraging sustainable consumption patterns and CE-oriented consumer behavior to enable the CE in practice is complex and in its infancy stage. This study aims to clarify, frame, and measure consumer contributions to the implementation of the CE in regard to the 10R circular strategies: recover, recycle, repurpose, remanufacture, refurbish, repair, re-use, reduce, rethink, and refuse. The study employs a semi-systematic literature review and a conceptual analysis to develop an inclusive framework of consumer behaviors relating to CE perspectives in practice. The manuscript addresses three goals. First, a tri-dimensional consumer role in contributing to the CE transition is mapped, considering the consumer as (i) a product customer who acquires products or services, (ii) a product user who retains the value of products, and (iii) an end-of-life product holder who discards products. Framing this tri-dimensional contribution is essential to closing the loop on products through (i) careful use and maintenance, (ii) proper collection, and (iii) reuse, repair, or recycling. Second, based on the “closing–slowing and future–past” matrix developed, a CE-related product typology involving fifteen circular product categories is proposed. Third, a five-level hierarchical pyramid for CE-related products is presented to rank the fifteen circular product categories identified from more circular to less circular. Thus, five levels of consumer contributions to the CE, from low to high, are defined as corresponding to the circular product categories identified. As a result, a novel product-centric framework of CE-related consumer behavior to monitor and measure product-level consumer contributions to the CE is developed. The resulting conceptual framework opens up further perspectives for policymakers and producers to more effectively manage the process of directing consumer behavior toward more circular and sustainable consumption alternatives.

Value Co-Destruction in Digital Banking Transformation: Research Propositions

Digital Transformation imposes an invisible legacy on managers: the destruction of value. The ability of technology to disseminate services can lead to irreparable losses of value for companies, resulting in the decline of economic potential and imposing a dictatorship of gratuitousness. To research how this happens and propose solutions, I analyze the trend of value co-destruction (VCD) in the Digital Bank Transformation. The ability to understand and predict such changes is important to guide the processes of planning, implementing, and evaluating business decisions. Value creation is a central concept in the business literature, as companies create value through their operations and the delivery of services and products that meet the desires of their customers. However, value can also be destroyed, causing companies to fail and significant changes in the market. Through a semi-systematic literature review, I seek the theoretical guidelines of VCD in the context of online banking. We found 112 articles related to the topic and part of the systematic analysis of these articles is available in this work. The main objective of this theoretical essay is to highlight research propositions for the analysis of VCD in the context of Digital Banking Transformation. For the main delivery, it is necessary to: 1) delimit the concepts related to Digital Transformation and VCD; 2) understand how the VCD process is configured; 3) define the mechanisms related to the VCD; and 4) gather characteristics of the financial services segment in the context of Digital Transformation. Two proposals were proposed for future research.

Value Co-Destruction in Digital Banking Transformation: Research Propositions

Digital Transformation imposes an invisible legacy on managers: the destruction of value. The ability of technology to disseminate services can lead to irreparable losses of value for companies, resulting in the decline of economic potential and imposing a dictatorship of gratuitousness. To research how this happens and propose solutions, I analyze the trend of value co-destruction (VCD) in the Digital Bank Transformation. The ability to understand and predict such changes is important to guide the processes of planning, implementing, and evaluating business decisions. Value creation is a central concept in the business literature, as companies create value through their operations and the delivery of services and products that meet the desires of their customers. However, value can also be destroyed, causing companies to fail and significant changes in the market. Through a semi-systematic literature review, I seek the theoretical guidelines of VCD in the context of online banking. We found 112 articles related to the topic and part of the systematic analysis of these articles is available in this work. The main objective of this theoretical essay is to highlight research propositions for the analysis of VCD in the context of Digital Banking Transformation. For the main delivery, it is necessary to: 1) delimit the concepts related to Digital Transformation and VCD; 2) understand how the VCD process is configured; 3) define the mechanisms related to the VCD; and 4) gather characteristics of the financial services segment in the context of Digital Transformation. Two proposals were proposed for future research.

Counter pressure maneuvers for syncope prevention: A semi-systematic review and meta-analysis.

Physical counter pressure maneuvers (CPM) are movements that are recommended to delay or prevent syncope (fainting) by recruiting the skeletal muscle pump to augment cardiovascular control. However, these recommendations are largely based on theoretical benefit, with limited data evaluating the efficacy of CPM to prevent syncope in the real-world setting. We conducted a semi-systematic literature review and meta-analysis to assess CPM efficacy, identify literature gaps, and highlight future research needs. Articles were identified through a literature search (PubMed, April 2022) of peer-reviewed publications evaluating the use of counter pressure or other lower body maneuvers to prevent syncope. Two team members independently screened records for inclusion and extracted data. From 476 unique records identified by the search, 45 met inclusion criteria. Articles considered various syncopal conditions (vasovagal = 12, orthostatic hypotension = 8, postural orthostatic tachycardia syndrome = 1, familial dysautonomia = 2, spinal cord injury = 1, blood donation = 10, healthy controls = 11). Maneuvers assessed included hand gripping, leg fidgeting, stepping, tiptoeing, marching, calf raises, postural sway, tensing (upper, lower, whole body), leg crossing, squatting, “crash” position, and bending foreword. CPM were assessed in laboratory-based studies (N = 28), the community setting (N = 4), both laboratory and community settings (N = 3), and during blood donation (N = 10). CPM improved standing systolic blood pressure (+ 14.8 ± 0.6 mmHg, p < 0.001) and heart rate (+ 1.4 ± 0.5 bpm, p = 0.006), however, responses of total peripheral resistance, stroke volume, or cerebral blood flow were not widely documented. Most patients experienced symptom improvement following CPM use (laboratory: 60 ± 4%, community: 72 ± 9%). The most prominent barrier to employing CPM in daily living was the inability to recognize an impending faint. Patterns of postural sway may also recruit the skeletal muscle pump to enhance cardiovascular control, and its potential as a discrete, proactive CPM needs further evaluation. Physical CPM were successful in improving syncopal symptoms and producing cardiovascular responses that may bolster against syncope; however, practical limitations may restrict applicability for use in daily living.

Determinant factors for the strategic management of the supply chain of the Angolan cement industry

Purpose: Cement is a priority consumer good in all modern societies. Considerable portions of the countries’ income are invested in construction and reconstruction of houses, shopping centers, schools, universities, research centers, pavements, bridges, dams, among other infrastructures. In view of its importance, it becomes relevant to understand the determinant factors for the strategic management of the cement supply chain (SC). The knowledge of these factors can support the development of management strategies that adequately orientate the operation of the cement industry and ensure an agile and/or efficient structure that facilitates the distribution of the products from this industrial sector.Methodology: This article presents the results of a qualitative research, based on semi-systematic literature review and interviews, which aimed to identify the determinant factors and barriers in the management of the SC of the Angolan cement industry (CI).Findings: This research made it possible to conclude that the determining factors are: cement production capacity and quality; supply levels and channels; infrastructure capacity and quality; capacity and quality of transport modes; existence of cement distribution strategies; collaboration, integration, agility, effectiveness and efficiency in the SC; availability of qualified labor; geographic location of markets; competitiveness factors (price, quality, response time, flexibility, agility, services, reliability, process variability and differentiation). Some barriers that undermine the supply of cement in the Angolan market have also been identified.Originality/value: Based on the literature review and the analysis of the interviews, we found that, in general, the strategic management of the SC of the CI depends on the level of development of the infrastructures, logistics, communication and the degree of collaboration and integration between the entities.

A Review of Literature on the Evaluation of Customer Satisfaction Patterns in Mobile Banking Services

Purpose: Providing high-quality e-banking services and trust is considered a basic strategy for attracting and retaining customers with mobile banking that is less investigated particularly in Iraq. A review of the literature was conducted to achieve these goals. Theoretical framework: The scarcity of literature in terms of mobile banking in Iraqi setting was the theoretical basis of the current study. Previous related research was collected and reviewed thematically to understand the trends of the latest literature in mobile banking and customer satisfaction. Design/methodology/approach: A narrative approach was utilized in the context of this study. Several studies published between 2016 and 2022 were reviewed. Through this semi systematic literature review different key words were keyed in numerous e-journal database. Findings: the review revealed that most of the studies in this article utilized qualitative approach as an appropriate method to elicit data. The participants were from ordinary people one study investigated the variables of mobile banking and customer satisfaction among bank staff. Service quality was the highest variable compare with security and ease of use. The review indicated also there a limitation in the previous studies in the Iraqi mobile banking setting. Research, Practical &amp; Social implications: Mobile banking as an emerging research area specially in Iraqi environment needs more investigation since such kind of research could increase people awareness about the advantage of such technology in the banking industry. Originality/value: Even though mobile banking is not a novel concept in Iraq, there is no literature that discusses the use of service quality modal to evaluate a user's level of satisfaction in the mobile banking research area. As a result, the purpose of this paper is to make up for this void.