Semarang Branch Research Articles

Sistem Prestasi Kehadiran Terintegrasi Finger Print Reader Pada Pt.Biru Semesta Abadi Berbasis Client Server

PT. Biru Semesata Abadi is a company engaged in refill drinking water, one of the many drinking water companies in Semarang, and has many branches (10 branches) and one head office in Semarang (in the Bugangan area, East Semarang district), because this company has franchise system. In this case, I will discuss the presence system (presence) of employees of PT. Biru Semesta Abadi, Fatmawati Semarang branch which is still manual (presence made of paper and written by hand) and still encounters many obstacles. This desire arises because this company has difficulties in processing Presence information data, resulting in more and more hardcopy archives and makes it difficult when the company management intends to recap and re-collect data and employee attendance lists. Presence Process that already exists in the Study of PT. Blue Semesta Abadi Semarang can be said that there are still shortcomings because everything is still done manuallyThe use of the Fingerprint method in this employee Presence system application will also make this Presence system more effective and efficient because each employee will only paste one of the employee's fingerprints on the available Fingerprint device where the calculation of the employee's attendance and exit hours will be entered in the database. , then the result of inputting the employee identification number will be the reference for the employee's arrival time.

SISTEM SIMULASI PERHITUNGAN KPR DI PERUM PERUMNAS REGIONAL V BERBASIS WEB

Perum Perumnas is a State-Owned Enterprise (BUMN) in the form of a Public Company (Perum). Perum Perumnas has 7 regional business areas and 1 rusunawa regional area. Perum Perumnas Regional V which is located at Jl. Wilis No. 23 Semarang is engaged in providing housing and settlements for the middle class community. In its business activities, Perumnas sells houses to the public with cash payment methods or through Home Ownership Credit (KPR). The Perumnas Branch can serve every consumer who comes to Perumnas Branch to seek information about the amount of monthly installment payments if the consumer applies the mortgage system with the down payment that the consumer has and the shortfall that must be paid. In carrying out this activity, the Perumnas Branch still uses the Microsoft Excel application.The problem that often arises at this time is the calculation of KPR between Perumnas Semarang Branch I and Perumnas Semarang Branch II which is quite different, making it less effective for companies. Based on this description, the author tries to provide a solution that is able to overcome these problems by designing a website-based mortgage calculation simulation system at Perum Perumnas Regional V with the aim of making it easier for consumers and marketing or sales parties to find information about mortgage calculations.Making this simulation system, the author uses the HTML, CSS, PHP, JavaScript and MySQL programming languages ​​as the database. In its manufacture, this application is adapted to the needs of Perumnas in general.The conclusion that can be drawn is the dissimilarity or difference in filling out the mortgage calculation where the Semarang Branch I and Semarang Branch II when the marketing staff does the mortgage calculation even though they use the same bank Suggestions that can be put forward is to create a mortgage calculation simulation system that can make it easier for consumers to get information about mortgage calculations quickly, efficiently and accurately and can be accessed anywhere and anytime.

Faktor-faktor yang Mempengaruhi Kepuasan Nasabah

This study aimed to determine the effect of price and service quality on customer satisfaction at PT. Asuransi Sequis Life Semarang. The population used in this study were all policyholder customers or customers who had purchased Sequis Life insurance at Semarang Branch, while the total sample was 53 respondents. The sampling technique used in this study was purposive sampling. The data used were primary data obtained from the questionnaire, while the analytical tool used was multiple linear regression analysis. The results showed that price had a positive and significant effect on customer satisfaction, and service quality had a positive and significant effect on customer satisfaction.

Peran PT. Ritra Cargo Indonesia Dalam Menangani Proses Penerimaan, Penyimpanan dan Pengiriman Barang

Tujuan penelitian ini adalah untuk membahas dan mengkaji tentang peran PT. Ritra Cargo Indonesia Cabang Semarang dalam menangani proses Penerimaan, Penyimpanan dan Pengiriman Barang, serta masalah-masalah yang muncul terkait dengan kegiatan logistik tersebut. Dalam hal ini peran PT. Ritra Cargo Indonesia Cabang Semarang dalam menangani proses Penerimaan, Penyimpanan dan Pengiriman Barang sangat penting, mulai dari barang datang dari pemasok (supplier) dan dibongkar (unloading) dalam gudang, barang ditimbun dalam gudang dengan teknik penataan yang baik dan rapi, sampai barang dimuat (loading) untuk dikirim ke pelanggan (customer). Dari hasil pembahasan, diperoleh bahwa masalah yang muncul terkait dengan kegiatan logistik dan pergudangan ini adalah:1). Damage, 2) Kesalahan lot number pada barang, 3) Jumlah barang yang dikirim ke pelanggan (customer) dari pihak gudang tidak sesuai dengan pesanannya, 4) kurangnya tenaga staff operasional, dan 5) kurangnya tenaga Driver Forklift. Dari pembahasan, dapat disimpulkan bahwa, peran pihak Gudang PT. Ritra Cargo Indonesia Cabang Semarang sangat berpengaruh dalam menangani proses Penerimaan, Penyimpanan dan Pengiriman Barang. Oleh sebab itu, kehati-hatian dan ketelitian yang lebih menjadi keharusan dalam menangani proses terlaksananya kegiatan bisnis logistik maritim ini.

SIKAP DAN STRATEGI K.H. AGUS SALIM TERHADAP IDEOLOGI KOMUNISME DI DALAM TUBUH SAREKAT ISLAM 1915-1926

This study aims to determine the attitudes and strategies of K.H. Agus Salim against the ideology of communism which was within the Sarekat Islam in 1915-1926. The method used in this research is a historical method and the presentation of the research results is done in a descriptive-narrative. The results of this study explain K.H. Agus Salim who disagreed with the entry of communist ideology into the Sarekat Islam. The ideology of communism brought by Heenk Sneevliet to Indonesia, and by Semaoen to the Semarang branch of the Sarekat Islam, is considered to be able to organize Sarekat Islam and divide Muslims. K.H. Agus Salim carried out various strategies so that the communist ideology that was already in the Sarekat Islam could be eliminated. Various strategies were also carried out to thwart the development of communist ideology among members of the Sarekat Islam in particular, and Muslims in general.

The effect of Innovation Products, Lifestyle and Brand Image on Purchase Decision of Datsun Type Cars

<em><span lang="IN">Innovation is an important element for creating new opportunities in a car industry business. Each year, vehicle manufacturers issue the latest types of vehicle models. The development of the number of cars in Indonesia is not in line with the sales of Datsun cars at Indomobil's Puri Anjasmoro Semarang branch. The purpose of this study is to determine the influence of product innovation, lifestyle, and brand image on Datsun car purchasing decisions either simultaneously or partially. This research is a quantitative study using a questionnaire approach and literature study with a sample size of 71 respondents. The model used is multiple linear regression analysis Y = -1.129 + 0.105 X1 + 0.424 X2 + 0.510 X3. With the results of the F test, the sig value is 0.000 which shows that simultaneously the variable product innovation, lifestyle and brand image have a significant effect on purchasing decisions. The result of the determination coefficient (R<sup>2</sup>) is 76.3%, which means that the variable product innovation, lifestyle and brand image contributes to the influence of purchasing decisions. Meanwhile, 23.7% was influenced by other variables outside the model. T test results obtained sig value of product innovation (X1) sig = 0.356 lifestyle (X2) sig = 0.002 and brand image (X3) Sig = 0.000. Based on these results, the product innovation variable has no significant effect on purchasing decisions, while thevariables lifestyle and brand imagehave a significant effect on purchase intention. Based on the research of the three variables above, the Brand Image variable is the variable that most influences the Purchasing Decision</span></em>

EVALUASI SISTEM INFORMASI AKUNTANSI ATAS PENJUALAN KREDIT PT. XYZ (DEALER RESMI MITSUBISHI CABANG SEMARANG)

This study to evaluate the application of accounting information system of credit sales in an effort to improve internal control that has been carried out by PT. XYZ (Mitsubishi Official Dealer Semarang Branch) is a company engaged in the trading business. The method used in this research is descriptive qualitative method using data collection techniques such as observation, interviews, and documentation. The results showed that the accounting information system of credit sales implemented by PT. XYZ (Mitsubishi Official Dealer Semarang Branch) has presented the information needed by the company precisely and accurately although there are still weaknesses that need to be addressed, like the separation of cash receipts and recording functions, and the separation of sales admin and stock admin functions. But overall internal control at PT. XYZ (Mitsubishi Official Dealer Semarang Branch) is adequate because it meets the elements of internal control.

THE ANALYSIS OF THE EFFECT OF BRAND IMAGE, SERVICE PERFORMANCE, PORTFOLIO SERVICES, AND PHYSICAL EVIDENCES TOWARDS CUSTOMERS SATISFACTION OF “BTN BATARA” SAVINGS ACCOUNT AT PT BANK TABUNGAN NEGARA (PERSERO) Tbk, SEMARANG BRANCH OFFICE

<p><em>The objectives of this Final Report are to analyze and to obtain empirical evidences on the effect of brand image, service performance, portfolio services, and physical evidences towards customers satisfaction of “BTN Batara” Savings Account at PT Bank Tabungan Negara (Persero) Tbk, Semarang Branch Office. </em></p><p><em>The population of this Final Report is all of the customers at PT Bank Tabungan Negara (Persero) Tbk, Semarang Branch Office. The sampling technique uses the Random Sampling Method amounting to 100 customers. The data used in this Final Report is the primary data obtained throough the distribution of questionnaires. The data analysis model uses the Multiple Linear Regression Analysis Model. Meanwhile, data analysis techniques use F Test, Coefficient of Determination (R<sup>2</sup>), and t Test.</em></p><em>The Results of the analysis and discussion show that the variables of brand image, service performance, portfolio services, and physical evidences simultaneously have a significant effect towards customers satisfaction at PT Bank Tabungan Negara (Persero) Tbk, Semarang Branch Office. Partially, variable of brand image and physical evidences each have positive and significant effects towards customers satisfaction at PT Bank Tabungan Negara (Persero) Tbk, Semarang Branch Office. Meanwhile, variable of service performance does not have positive effect nor it is not significant. While portfolio services have positive effect but it is not significant towards customers satisfaction at PT Bank Tabungan Negara (Persero) Tbk, Semarang Branch Office.</em>

Analysis of Factors that Increase Customer Satisfaction Coffee Products

<p>Satisfaction is the level of feeling where someone states the comparison of the product's performance (service) received and expected. This study aimed to determine the effect of price, service quality, product quality, product diversity, promotion, and location on customer satisfaction. This study uses a quantitative approach. The sample is the consumer "P" Coffe Gajahmada Semarang branch. The sampling technique used purposive sampling—sources of data were obtained through the distribution of closed-question questionnaires. The data analysis technique used multiple linear regression analysis. Hypothesis test results show that price, service quality, product quality, product diversity, promotion, and location have a positive and significant effect because all independent variables have a significant probability value <0.05. The coefficient of determination showed 0.845 or 84.5%. It is necessary to increase product diversity in the form of completeness, brand, and variety in the future.</p>

P2B2 PABI XVII Semarang 2020 Continuing Professional Development in Surgery: Increasing the Competence of General Surgeons to Improve The Health Services

Assalamu’alaikum Wr. Wb. Shalom Greetings, Praise Our gratitude to God Almighty because we are all in good health for His blessings and grace. We will hold P2B2 PABI XVII in 2020, and to coincide with that, we PABI Semarang Branch are entrusted with being the executor of this activity.PABI Semarang branch invited fellow surgeons to attend and participate in the P2B2 activities of PABI XVII, which we have prepared on 26-30 October 2020. The warmth of gathering with family also enlivened the event with the Family Program to explore the city of Semarang, which is famous for its Culinary Tour, Religious Tourism, Nature Tourism, Shopping Tour, and Cultural Heritage Tour.We will try to organize and provide the best. Let us welcome our fellow surgeons and their families.Wassalamu alaikum Wr. Wb Benedictus Kartika Widjajanto, MD chairman of the committee P2B2 PABI XVII Semarang 2020Â

The influence of Motivation and Competency toward Agent’s Performance as Sales Distributor at PT Asuransi Allianz Utama Indonesia Semarang Branch

This research aims to study the influence of motivation and competency toward agent’s performance at PT Asuransi Allianz Utama Indonesia Semarang Branch.. The methods of data collection used in this study were literature studies, interview and questionnaires with 65 samples. The research analysis shows that both motivation and competency has significant and positive effect on agent’s performance partially and simultaneously. The value of t count in motivation was greater than t table (3.053 > 1.99897) with significant value 0.003 < 0.05 and the value of t count in competence was also greater than t table (4.832 > 1.99897) with significant value of 0.00. The F test stated that both motivation and competency simultaneously had a significant effect on agent’s performance. It was indicated with significant value of 0.000 < 0.05 and the value of F count > F table (73.911 > 3.140). This study concludes motivation and competency is able to contribute on agent’s performance by 69.5% and the remaining of 30.5% is influenced by other variables not examined in this research

Analysis of the effect of Customer Value and Service Quality on Customer Satisfaction at PT Tera Logistik Indonesia Semarang Branch

<em>The title of this research is The Effect of Customer Value and Service Quality on Customer Satisfaction at PT Tera Logistik Indonesia Semarang Branch. PT Tera Logistik Indonesia Semarang branch is one of 57 ship agency companies in Semarang, Central Java (inaportnet.dephub.go.id). This condition make the company to compete for customer. As a company engaged in service sector, the compatition is competing to provide satisfactory services to consumer. At PT Tera Logistik Indonesia there was a decrease in the number of service usage in 2019, the decrease in the number of customers was inseparable from the quality of service and value provided by the company to customers. The purpose of this study was to analyze the effect of customer value and service quality on customer satisfaction at PT Tera Logistik Indonesia Semarang branch. This study used a saturated sampling technique, with a sample size of 39 customers. The analysis technique used is multiple linear regression and classical assumption test. The results of this study indicate that partially, customer value has a significant effect on customer satisfaction and service quality has a significant effect on customer satisfaction. And simultaneously the variables of customer value and service quality have a significant and positive effect on customer satisfaction with an influence contribution of 53.7%. This shows that PT Tera Logistik Indonesia Semarang Branch has to pay attention of satisfaction from customers needs to increasing customer value and the quality service that provided to customers.</em>

The influence of Premium Insurance and Sales Distribution Method on Customer Buying Decision (A case study at PT Asuransi Allianz Utama Indonesia Semarang Branch)

This research aims to explain the influence of premium insurance and sales distribution method on customer buying decision of marine insurance in PT Asuransi Allianz Utama Indonesia Semarang Branch. The independent variables used in this study were premium insurance and sales distribution method, while the dependent variable was customer buying decision. The methods of data collection used in this study were literature studies and questionnaires with 38 samples. The analysis results from this research showed that both premium insurance and sales distribution method had significant and positive effect on customer buying decision partially and stimulously. The value of t count in premium insurance was greater than t table (2.564 > 2.03011) with significant value 0.015 < 0.05 and the value of t count in sales distribution method was also greater than t table (5.140 > 2.03011) with significant value of 0.00. The F test stated that both premium insurance and sales distribution method simultaneously had a significant effect on customer buying decision. It was indicated with significant value of 0.000 < 0.05 and the value of F count > F table (36.225 > 4.110). This study shows premium insurance and sales distribution methood were able to contribute on customer buying decision by 67.4% and the remaining 32.6% influenced by other variables not examined in this research.

Problem Solving Administration of Notary/PPAT’s Errors

This study was appointed because of a problem that arose at PT bank BRI Syari’ah Semarang Branch Office, where there was an error in writing the financing agreement in the explanation of the principal deed. The problem was only discovered 1 year after the signing of the notarial financing agreement and the issuance of the mortgage rights by BPN and the customer with the status of a non-performing customer so that a guarantee auction would be executed. The problems raised in this study were: (1) What were the factors that caused errors in making SKMHT ?; (2) How is the function of the Notary Regional Supervisor in resolving the Notary's mistakes in making the wrong SKMHT Notarial Deed ?; (3) How are the efforts to resolve the wrong SKMHT that has been issued by BPN, without harming the parties? The research methodology used in this research is a sociological yuiridis approach, by paying attention to conditions in the field and linking them to the prevailing laws and regulations. Based on the results of research in the field, it is known that: (1) The factors that caused errors in making a Power of Attorney to impose Mortgage Rights (SKMHT) were: negligence in writing in Minuta which resulted in imperfect binding defects on matters that had been agreed between the two parties. parties, the lack of thoroughness between the parties in further examination of the results of the writing that has been made in the form of SKMHT deeds, and is due to excessive trust in their staff; (2) The function of the notary area supervisory board in examining and resolving problems in the field, also checks the physical minimum deeds of notaries. Viewed in an ideal level, it is necessary to separate the authority of the supervisory board. namely, the supervisory panel is more appropriate to supervise the behavior of a notary in carrying out the duties of a notary public or behavior that can interfere with the performance of the notary's duties; (3) Settlement measures taken by BRI Syari’ah and the notary concerned, is that the Bank asks the notary to be accountable by conducting a Renvoi by the Notary.

Relationship between emotional labor, work stress, employee creativity, and turnover intention: study on Indonesian bank frontliners

This study examines the effects of emotional labor on work stress, employee creativity and turnover intention, and examines the role of work stress as a mediator. The study was conducted in a limited way to the 90 employees of the Semarang branch of the BTN bank frontliners. The analysis using SEM PLS suggested that emotional labor had a positive effect on work stress and turnover intention but was not significant on employee creativity. Furthermore, work stress has a negative effect on employee creativity and a positive effect on turnover intention, and in this study proves that work stress mediated the influence of emotional labor on employee creativity and on turnover intention.

Pengaruh Budaya Organisasi dan Kepemimpinan terhadap Kinerja BRI Kantor Cabang Pattimura Semarang

Performance is a picture of the level of achievement of the implementation of an activity or program or policy in realizing the goal, aim, mission, and vision of the organization as stated in the strategic plan. In this case, company expects high performance. But based on data obtained from BRI Pattimura Semarang Branch Office shows fluctuation in the financial and customer achievements on savings and loan transaction from 2017 to mid 2019. It is suspected that the fluctuation is caused by factors of organization culture and leadership, so this research aims to determine wether corporate culture and leadership have an influence on performance of BRI Pattimura Semarang Branch Office. The type of this research is explanatory research, there is 50 respondents was taken as samples from 99 employees. Sampling techniques using simple random sampling and data collection techniques using questionnaire, interview, and literature study. The analytical tool used is SPSS 21.0 with a validity test, reliability test, correlation coefficient test, correlation determination, simple and multiple regression analysis, t test and F test. Based on the results of the analysis it can be concluded that the corporate culture and leadership influence the performance of BRI Pattimura Semarang Branch Office as evidenced through multiple regression testing resulting in regression values of 0.176 and 0.376. BRI Pattimura Semarang Branch Office needs to ensure that all employees implement the organization culture (BRILian) to the maximum, being able to treat and coordinate employes well in order to achieve company goals and improve company performance.

The Influence of Competency, Independency, and Professionalism on Audit Quality

The purpose of this research is to examine the influence of competency, independency, and professionalism on audit quality. Competency, independency, and professionalism are three characteristics of a competent auditor. The population of this research is the auditor of accounting firms in Central Java. The samples of this research are employees of auditors working at accounting firm (KAP) Budiman, Wawan, Pamudji Tegal, KAP Wartono & Fellow Surakarta, KAP Sophian Wongsaro Semarang, KAP Heliantono & Semarang Branch. Forty-five questionnaires are employed in this study. Before the hypotheses testing, validity and reliability tests are run to determine the validity and reliability of the data. Hypothesis testing techniques use regression analysis. These research results show that competency, independency, professionalism influence the quality of the audit. However, these results have to be cautiously interpreted since only a few auditors’ questionnaires were worth analyzing. Future studies may increase the number of KAPs from other districts in Indonesia or using not only auditors from accounting firms but also government auditors or internal auditors.

FAKTOR DETERMINAN KINERJA PEGAWAI DI BRI CABANG SEMARANG A.YANI

Performance determinants include; education, motivation and compensation. These factors are quite important that can improve performance. This study aims to explain whether there is an influence of education, motivation and compensation on employee performance. So that through the results of this study are expected to be a reference for leaders in managing the organization. In this study there are three independent variables namely education, motivation and compensation and one dependent variable is employee performance. At this time in the era of the industrial revolution 4.0, which was marked by; big data / giant data, internet of think, labor knowledge, and long life education. Since the beginning of the life of mankind until an infinite period, very much determined by the ability of mastery of science and technology. Science and technology can not be separated with the advancement of education levels. Education is the base of all changes both individually, groups and the State. Employee performance is largely determined by the education they have, the higher the education the higher the performance and vice versa. The population in this study were employees of BRI AHMAD YANI SEMARANG BRANCH of 60 people and all of them were sampled. The results of the analysis with SPSS 23 statistical tools obtained multiple linear regression equation Y = 0.505 X1 + 0.175 X2 + 0.408 X3. The results of multiple linear regression equations show that there is a positive and significant effect between education on employee performance at BRI AHMAD YANI SEMARANG BRANCH (t-test 6.314> t table 0.05), motivation on employee performance at BRI AHMAD YANI SEMARANG BRANCH (t-test 2.160> t table 0.05), and compensation for employee performance at BRI AHMAD YANI SEMARANG BRANCH (t-test 5.108> t table 0.05). While jointly (simultaneously) the effect of education, motivation and compensation influence and significant effect on employee performance at BRI AHMAD YANI SEMARANG BRANCH (f test = 44.692> f table = 0.05). The influence of both research variables is very strong with a correlation value of 69.0% for employee performance in BRI AHMAD YANI SEMARANG BRANCH is influenced by motivation education and compensation. The remaining 31.0% employee performance in BRI AHMAD YANI SEMARANG BRANCH is influenced by other variables that affect Employee performance.

EFFECTS OF OCCUPATIONAL HEALTH AND SAFETY CULTURE ON EMPLOYEES’ PERFORMANCE AT AGILITY INTERNATIONAL Ltd., SEMARANG BRANCH

<p>This study aims to determine effects of occupational health and safety culture on employees’ performance. To obtain these objectives, questionnaire was distributed to 51 Warehouse Department employees at Agility International Ltd., Semarang Branch. Non Probability sampling namely Simple Random Sampling was used as sampling technique. This study used Rating Scale. SPSS 22<sup>nd</sup> version and Microsoft Excel 2013 was used to process and test data. Result of this study shows that top management commitment, regulations and procedures, workplace environment, and employees’ involvement have significant effects on employees’ performance partially and simultaneously. The coefficient of determination (Adjusted R Square) is 0.917.</p>

Pengambilan Keputusan Strategi Pemasaran Terbaik pada PT. Astra International TBK. UD Truck SO Cabang Semarang

The sale of UD Truck Quester unit at PT Astra International UD Truck SO Semarang branch does not show any improvement in 2015. This condition even tends to stagnate. Not achieving the target that has been set is an indication that the marketing strategy that is used today has not given optimal results. Therefore, the need for a new marketing strategy that can drive sales in PT Astra International UD Truck SO Semarang branch. Nevertheless, of course the marketing strategy developed will be very diverse and needs to be chosen well so as to give the best results. For this reason we use the Analytical Network Process (ANP) method and also TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) to select the best marketing strategy in choosing the best marketing strategy. The result of this research got the conclusion that best strategy chosen for PT. Astra International UD Truck SO Semarang Branch is a segmentation based on the ideal solution of negative and positive