Online Sellers Research Articles

ONLINE SELLING OF INDIGENOUS PRODUCTS IN THE MUNICIPALITY OF TUBLAY, BENGUET

The study assessed the level of agreement of online sellers in the identified strengths in selling indigenous products, level of practice on the identified steps of online sellers in selling their indigenous products and challenges encountered by online sellers of indigenous products. Difference in the perceptions according to capital invested and number of years in business was also determined. Descriptive-survey method was used, with the survey-questionnaire as the main instrument in gathering data. Weighted mean, frequency, percentage, ranking and ANOVA were used in the study. The study was conducted in Tublay, Benguet among 62 respondents who are online sellers. Findings reveal that the online sellers of Tublay, Benguet, very much agree on the strengths of online selling. No significant differences were noted in the perceptions of respondents on their level of agreement on the identified strengths of online sellers when grouped according to capital invested and years in business. The research revealed that all the identified steps among online sellers were highly practice. In particular, accept various payments mode, on-hand inventories and affordable products. No significant difference in the level of practices of business owners when grouped according to the capital invested while there is a significant difference in the level of practices of business owners when grouped according to their number of years in business.Research revealed that the top three common challenges encountered by online sellers are online selling has least customer because of limited internet access, the products are not immediately receive by the buyers because of prolonged time ques in the logistics office, some buyers are not knowledgeable in using online selling platforms and customers loyalty.

An exploratory study of victimisation and near misses in online shopping fraud

ABSTRACT The internet has revolutionised retail sales, with online shopping a common practice globally. While convenient, offenders have also embraced the opportunity to target potential victims and their shopping carts. Online shopping fraud occurs when offenders represent themselves as legitimate online sellers to gain sales from unsuspecting victims, both by impersonating genuine retailers and creating fictional retailers with non-existent products. The current article explores the victimisation and near misses of consumers to online shopping fraud. Based on survey responses of 1011 Australians, the article examines the online shopping activities of individuals as well as any victimisation or near miss experiences. The results indicate a high level of victimisation and near misses across this sample. It further examines a range of impacts experienced by these consumers and considers the implications of these results for the retail sector and prevention practices into the future.

Multifactor Quality and Safety Analysis of Semaglutide Products Sold by Online Sellers Without a Prescription: Market Surveillance, Content Analysis, and Product Purchase Evaluation Study.

Over the past 4 decades, obesity has escalated into a global epidemic, with its worldwide prevalence nearly tripling. Pharmacological treatments have evolved with the recent development of glucagon-like peptide 1 agonists, such as semaglutide. However, off-label use of drugs such as Ozempic for cosmetic weight loss has surged in popularity, raising concerns about potential misuse and the emergence of substandard and falsified products in the unregulated supply chain. This study aims to conduct a multifactor investigation of product quality and patient safety risks associated with the unregulated online sale of semaglutide by examining product availability and vendor characteristics and assessing product quality through test purchases. We used a complex risk and quality assessment methodology combining online market surveillance, search engine results page analysis, website content assessment, domain traffic analytics, conducting targeted product test purchases, visual quality inspection of product packaging, microbiological sterility and endotoxin contamination evaluation, and quantitative sample analysis using liquid chromatography coupled with mass spectrometry. We collected and evaluated 1080 links from search engine results pages and identified 317 (29.35%) links belonging to online pharmacies, of which 183 (57.7%) led to legal pharmacies and 134 (42.3%) directed users to 59 unique illegal online pharmacy websites.Web traffic data for the period between July and September 2023 revealed that the top 30 domains directly or indirectly affiliated with illegal online pharmacies accumulated over 4.7 million visits.Test purchases were completed from6 illegal online pharmacies with the highest number of links offering semaglutide products for sale without prescription at the lowest price range. Three injection vial purchases were delivered; none of the 3 Ozempic prefilled injection pens were received due to nondelivery e-commerce scams.All purchased vials were considered probable substandard and falsified products, as visual inspection indicated noncompliance in more than half (59%-63%) of the evaluated criteria. The semaglutide content of samples substantially exceeded labeled amounts by 28.56%-38.69%, although no peptide-like impurities were identified. The lyophilized peptide samples were devoid of viable microorganisms at the time of testing; however, endotoxin was detected in all samples with levels ranging between 2.1645 EU/mg and 8.9511 EU/mg. Furthermore, the measured semaglutide purity was significantly low, ranging between 7.7% and 14.37% and deviating from the 99% claimed on product labels by manufacturers. Glucagon-like peptide 1 agonist drugs promoted for weight loss, similar to erectile dysfunction medications more than 2 decades ago, are becoming the new blockbuster lifestyle medications for the illegal online pharmacy market. Protecting the pharmaceutical supply chain from substandard and falsified weight loss products and raising awareness regarding online medication safety must be a public health priority for regulators and technology platforms alike.

Survey on Fake Review Detection System

Abstract: In today's business landscape, online reviews play a crucial role in shaping commerce. A large portion of purchase decisions for online products is driven by customer feedback. Consequently, some individuals or groups try to manipulate product reviews to their advantage. Fake online reviews have a considerable effect on the experiences of online consumers, sellers, and e-commerce platforms. Although there has been academic research focused on identifying fake reviews, there is still a need for studies that thoroughly examine and summarize their origins and impacts. This work introduces a combination of semi-supervised and supervised text mining models to detect fake reviews, comparing their performance using datasets from reviews.

Investigating the determinants of consumer confidence and online impulse buying intentions: an experimental study

PurposeThis study examines the effects of risk reduction, seller reputation, eWOM and warranties on consumer confidence and online impulse buying intentions through the lens of the stimulus-organism-response (SOR) model. It also explores the role of installment options in online impulse buying.Design/methodology/approachWe performed a between-subjects experiment (installment vs. no-installment option). Data were collected from 199 consumers and analyzed using SmartPLS 3.3.9.FindingsThe results show that risk reduction, eWOM and warranty positively affect consumer confidence (CC) in online shopping and that CC positively predicts online impulse buying intentions. It was also found that the effect of CC on online impulse buying intentions was stronger when consumers were offered an installment option than a no-installment option.Practical implicationsFindings suggest that online sellers should invest more resources in building consumer confidence, which affects online impulse buying intentions. Moreover, online sellers should offer installment options to consumers, thereby reaping stronger effects of consumer confidence on online impulse buying intentions.Originality/valueEmploying the experimental approach, this study makes a novel attempt to examine the role of the installment option in fostering online impulse buying intentions among Pakistani consumers. Likewise, this is one of the early studies to explore the effects of risk reduction, seller reputation, eWOM and warranties on CC among Pakistani consumers using the SOR model.

Split Payment as a Method of Consumer Payment in Online Buying and Selling Practices Is Reviewed From the Principle of Legal Certainty

Current technological advances have led to the development of payment methods in online buying and selling practices. Usually the payment method is made via cash and non-cash; one of the current payment methods is known as the split payment method. Split payment is a payment made using more than one payment method to complete the entire transaction. There is a case where a consumer buys goods online by paying using split payment and the consumer will be given cash back when using split payment. However, the goods that have been purchased do not reach the consumer. The consumer and the shop agreed to ask for compensation from the market place, which is a meeting place for online buyers and sellers. Based on this case, the author is interested in researching the problem of how to complete online buying and selling transactions using split payments. This research uses normative legal research methods with a statutory approach. The results of this research show that it is important to have special regulations regarding the definition and validity of split payment methods for online buying and selling transactions in order to provide guarantees, justice and consumer security in order to realize the principle of legal certainty.

Encoding consumer interests into product snippets with a multi-criteria genetic optimization approach

As an essential product cue in consumer information foraging, textual snippets can convey valuable scents that attract consumers to further access products, paving the way for online sellers to seize a competitive advantage. Premised on shopping goals theory, this study proposes a novel approach to designing high-quality product snippets that are particularly enhanced with consumer interests. First, snippet encoding is formulated as a multi-criteria optimization problem in which information sources are incorporated to distill consumer-appealing keywords considering both driving search and attracting selection, as well as to integrate the perspectives of sellers and consumers. Subsequently, a constrained genetic solution algorithm is developed, which copes well with the evolutionary nature of the problem to optimize snippets in an effective and efficient manner. Extensive experiments are conducted to verify the validity and superiority of the proposed approach.

Sosialisasi Peningkatan Pengetahuan Keamanan Dalam Jual Beli Online

The increasing number of internet users makes Indonesia a very potential market for e-commerce. The growth of the middle class and the literacy rate of online buyers and sellers is also growing. E-commerce itself is not new, but its rise marks a new milestone for this industry in the country. Although it is growing quite rapidly, there is still one major problem that is preventing e-commerce in Indonesia from taking off, namely the problem of consumer trust in e-commerce sites. Consumers still do not trust the sales system with a non-physical buying and selling process, do not trust to provide credit card numbers to e-commerce services and are still afraid of fraud. However, this crisis of trust can actually be solved. One of the many ways is to use a payment service that has guaranteed security. Not all e-commerce can provide their own payment system, now there are many services that provide a secure payment system and are especially easy to apply to online stores. E-commerce players can use this payment system easily, quickly and which can improve the performance process in their online stores. However, the selection of services that provide a payment system must also be considered carefully. A secure payment system provider will provide a sense of security to prospective buyers, meaning that consumer trust must be built by e-commerce service providers so that consumers can be comfortable and do not encounter problems in making purchases and paying for products in the online stores provided.Security is important, the use of credit cards is widely highlighted because there are still many unpleasant incidents or fraud that occur due to the use of credit cards. Education on this security needs to be carried out continuously, because it will be related to consumer behavior.

Pengembangan Moocs Sukses Berbisnis di Marketplace Sebagai Peluang Bisnis Online

Marketplace is a digital platform that is familiar to use when buying and selling online. Marketplaces are crucial in enhancing the quality, marketing, and competitiveness of MSME services and products. There are so many MSMEs in the form of online stores in the marketplace. The existence of a marketplace is beneficial for business owners who are just starting their business on a particular marketplace platform. However, the existence of these online stores is considered not optimal in reaching a very broad market due to the lack of experience and knowledge to make business innovations. Therefore, a training through MOOCs is needed for MSMEs that have online stores incorporated in a marketplace. using the ADDIE Model to acquire prevalent knowledge regarding business strategies in the marketplace, xMOOCs are developed. The developed MOOCs consist of seven materials, namely (1) Basic Concepts of Marketplace, (2) Marketplace Business Models, (3) Preparation for Starting an Online Business in the Marketplace, (4) Selling in the Marketplace, (5) Strategies for Increasing Traffic in the Marketplace, (6) Managing and Developing Stores, and (7) Success Stories of Online Sellers in the Marketplace. The development of MOOCs through research obtains complete information from the design, development, to evaluation stages. These MOOCs can be used massively and effectively in providing useful knowledge for participants to increase sales in the marketplace.

Assessing credibility in eWOM: a meta-analysis using the heuristic-systematic model

PurposeThe current research delves into how different cues in messages (such as argument quality, usefulness and informativeness) and cues related to the source (such as credibility and expertise) contribute to the perceived credibility of electronic word-of-mouth (eWOM). The investigation also explores whether source cues influence the overall impact of message cues.Design/methodology/approachThis study synthesizes findings from 100 previous empirical works through the application of meta-analysis.FindingsThe outcomes affirm the presence of both systematic and heuristic processing, the additive effects of both message and source cues and the bias effects of source cues. Moreover, the study identifies a connection between eWOM credibility and behavioral intention. Expanding on this, the research discovers that users’ tendency to avoid uncertainty moderates the impact of message and source cues on their judgment of eWoM credibility.Originality/valueThe research contributes to the eWOM literature by providing a heuristic-systematic model of eWoM credibility judgments. It provides new insights for online sellers, who can benefit from eWoM by fostering potential buyers' behavioral intention to purchase.

Strategic logistics service choices for online platforms: self-operated, third-party or agency logistics?

Self-operated and third-party products in platform retailing can be delivered by self-operated or third-party physical distribution. However, how choosing the best logistics service mode represents a difficult problem for online platforms and sellers in practice. This paper analyzes the strategic logistics service mode choices for retail sales on an online platform. Equilibrium strategies are derived by solving game models considering three logistics service modes: self-operated, third-party and agency. The results show that the platform has an incentive to provide self-operated physical distribution to the seller when the distribution commission exceeds a threshold. More specifically, it achieves a win–win situation with the seller in the self-operated logistics service mode when the distribution commission falls within a moderate range. The platform is unwilling to provide any logistics services with a sufficient low distribution commission. Except in the case of high distribution commission and low self-operated distribution quality, the seller would prefer to accept the platform’s self-operated physical distribution. In addition, the third-party physical distribution company generally prefers the agency logistics service mode unless the self-operated distribution quality and commission are high.

Analisis Praktik Giveaway dalam Jual Beli Online pada Perspektif Ekonomi Syariah

The purpose of this research is to determine the sharia economic perspective, disclosures made by 12Passtuff (Korean Outfit Medan Binjai) through online sales and purchases. Nowadays, online sellers implement various marketing strategies to attract customers and increase public awareness of their goods. This research uses a qualitative descriptive methodology. Data collection methods include document review, interviews, and/or observation. The search engine is 12Passstuff which uses the gift giving method in sales promotions by utilizing internet media for sales. The findings of this research reveal that there are no religious haram requirements in the competition held by 12Passtuff.

Verbal and non-verbal communication patterns of persuasive selling among live online sellers

Verbal and non-verbal communication patterns of persuasive selling among live online sellers

Collaborative online shopping: customer satisfaction and the influence of product type, gender and involvement

PurposeOnline shopping has recently been evolving more toward the subject area of collaborative online shopping (COS), and customer satisfaction is one of the key determinants for the success of COS. In this study, we investigate the effect of product type and gender and their interaction with customer satisfaction through user involvement in a collaborative online shopping context.Design/methodology/approachWe developed a lab experiment with a mixed two-by-two factorial design to test the proposed research model. We chose gender (male versus female) as the between-subjects factor and product type (utilitarian product versus hedonic product) as the within-subjects factor.FindingsThe obtained results indicate that collaborative shopping may require group members to be more involved for a hedonic product than a utilitarian product. When collaboratively shopping for utilitarian products, male groups tend to show a higher level of involvement than female groups. In contrast, female groups show a higher level of involvement than male groups when collaboratively shopping for hedonic products. Furthermore, our results indicate that greater involvement in COS may lead to higher satisfaction.Social implicationsWebsites that sell hedonic products should first adopt the design elements that support COS. Meanwhile, online sellers should be aware that the gender gap still exists as online shopping evolves toward social online shopping. In addition, COS websites should provide more design elements (e.g. co-browsing, avatar embodiment, video chat and voting tools) to stimulate user involvement.Originality/valueIn this paper, we employ the theory of consumption values, which decomposes COS value into the utilitarian and hedonic dimensions, as a theoretical foundation to investigate the effect of product type and gender together as well as their interactions in the COS context. The obtained findings may provide various insights and empirical evidence to improve the understanding of how to target male and female customers across different product types in the COS context.

Pengaruh Teknik Negoisasi pada Platfrom Live Shope dalam Peningkatan Penjualan

In today's digital era, electronic trading platforms such as live shopping have become increasingly popular as a primary sales channel for many businesses. Live shopping combines elements of interactivity and immediacy, allowing sellers to communicate in real-time with potential buyers. This study aims to investigate the impact of negotiation techniques used during live shopping sessions on the Shopee platform on increasing sales. Using a quantitative approach, this research collected data from 100 sellers who actively used live shopping on Shopee for six months. The negotiation techniques analyzed include tactics such as limited-time offers, progressive discounts, and responsive direct interactions. The results of the statistical analysis indicate that the effective use of negotiation techniques significantly increases sales volumes. This research provides new insights for online sellers on how to optimize their sales strategies and suggests that training in negotiation techniques should be an integral part of the seller's preparation to maximize their sales potential on live shopping platforms.

JUAL BELI BIBIT TANAMAN DENGAN SISTEM ONLINE

The development of technology has facilitated various activities, including buying and selling. With technological advancements, individuals no longer need to struggle to obtain the desired goods. One thing that makes it easier is the online buying and selling system. This includes the online sale of plant seeds, which is currently very common. The online sale of plant seeds poses many risks, such as damage and others. This research aims to reveal the mechanisms of online plant seed trading and explore the perspective of Islamic law on the mechanisms of online plant seed trading. The research data was gathered through documentation available on online plant seed trading facilities. The research results conclude that the relationship between the two parties in the salam contract agreement with the online system is the same as in traditional salam contract agreements. However, in an online salam contract, the buyer and seller do not meet face to face; they are only connected through an internet site. In practice, the seller posts various types of plant seeds on Facebook or WhatsApp, along with the seller's phone number to facilitate transactions for consumers. However, sellers face difficulties in adjusting the size of the ordered seeds in large quantities because each seed has a different size. Therefore, the seller only matches the similarity without re-measuring. From the perspective of Islamic law, the mechanism of online plant seed trading can be concluded as permissible, as long as it does not contain elements that can damage it, such as usury (riba), fraud, cheating, injustice, and others, and it must fulfill the pillars and conditions in conducting buying and selling transactions.

Quality supervision mechanisms on green product for online retailing in the blockchain technology era.

With the development of e-commerce and the increase of consumers' green consciousness, more and more consumers purchase green products online. The frequent occurrence of the fake green product in online shopping has been harmful to the management and operation of the online market. In order to find the ways for the platform to supervise effectively green products quality problems, we consider the role of blockchain technology, the dynamic penalty mechanisms, the three strategy choices of seller, and the green awareness of consumers, and establish a supervision game model with the participation of online platform, online seller and consumer, which analyzes the equilibrium state of the three parties. The results show that (1) the level of the consumers' green awareness, the compensation for green consumers, and the cost saved by non-green products are the critical factors to ensure the effectiveness of the platform punishment mechanism; (2) the combine effect of dynamic punishment and blockchain supervision can effectively and rapidly improve the quality of green products; (3) the improvement of consumers' green awareness can drive sellers to sell green product, and makes the platform to strengthen the supervision of fake green products.

Community Perceptions About Online Buying Business Through Facebook Social Media

The purpose of this study is to find out how the perception and development of people who do online buying and selling business through social media Facebook. This research method uses qualitative research methods or case studies. This study uses data collection techniques such as interviews, documentation and questionnaires as complementary data. The theory used is the theory of symbolic interactionism. The results of this study indicate that people who do online buying and selling businesses are motivated by opportunities and opportunities to take advantage of their technological and communication advances, then the communication they build through social media Facebook in doing online buying and selling business is very effective and acceptable to the community. As well as the development of creative and innovative communities when doing online buying and selling businesses are able to help people develop their ideas and hobbies, even though they are quite far from the city, this can be seen from people who do online buying and selling businesses are able to understand and use social media Facebook as a business buying and selling online well.

A Comparative Study of Fair Online Buying and Selling Regulations: A Legal Comparison Between Indonesia, Malaysia, and Singapore

Introduction: The practice of buying and selling online is part of the development of digitalization and technology. Regulation of fair online buying and selling practices by the state is important to protect the rights of the parties.Purpose of the Research: This research aims to analyze and compare online buying and selling arrangements implemented in Indonesia, Malaysia and Singapore.Method of Research: Normative legal research by prioritizing conceptual, statutory and conceptual approaches.Results of Research: Regulation of online buying and selling in Indonesia is viewed from the aspect of distributive justice because the practice of equal playing field, namely equalizing business actors from abroad and from within the country, has not been accompanied by empowerment efforts and special treatment for small, micro and medium businesses in Indonesia, despite its commutative justice aspect, has accommodated various efforts to protect sellers and buyers in online buying and selling transactions. Comparison of the legal regulations for online buying and selling between Indonesia and Malaysia and Singapore. In general, Malaysia and Singapore have provided special arrangements and appropriate and fast procedures regarding means of complaints and the process for complaints in online buying and selling transactions is carried out comprehensively to ensure that everyone or parties involved in online buying and selling transactions have their complaints heard and followed up. Therefore, Indonesia needs to improve regulations related to online buying and selling transactions, especially regarding optimizing complaint services as implemented in Malaysia and Singapore, which follow up on complaint services within a certain period of time and are processed to provide legal certainty and protection for the parties involved in the transaction. online buying and selling transactions.

TINJAUAN HUKUM ISLAM TERHADAP JUAL BELI BARANG MYSTERI BOX DI MARKET PLACE SHOPEE

The mystery box business involves buying and selling online. The items sold in mystery box products vary. In general, this purchase implies a surprising thought, so that the buyer in particular is not aware of the contents of the mystery box, but can only determine the type of product. Shopee is a platform that sells mystery box products and is currently popular among the public. Different from ordinary buying and selling, this buying and selling arouses the interest of buyers because this business is considered truly unique and profitable, but many buyers still regret it and feel they have been disadvantaged. This is because the seller does not declare the goods inside and therefore the goods received cannot be returned. In this research, the problem formulation is how the concept and practice of mystery box buying and selling transactions sold on Shopee and how mystery box buying and selling transactions on Shopee are reviewed from Islamic law. The author uses descriptive analysis research methods with actions based on quality. Data was collected through literature study. The research results show that the law of buying and selling mystery boxes is haram, because the buying and selling of mystery boxes on Shopee is effectively canceled based on the terms of the Ba'i Salam Agreement because one of the Ba'i Salam conditions, namely the privileges and types of goods, are not met. And such transactions are also included in buying and selling gharar.