Pastoral Counseling roles are major components of the wider responsibilities of Pastoral care among Pastors in all Christian affiliations. A Pastoral Counselor uses different therapeutic methods in helping their clients resolve issued and crises in life an in a developmental way help them find healing in their brokenness. The purpose of this study was to identify the factors affecting effective provision f pastoral counseling services by pastors of the African Brotherhood church in Makueni County and was guided by two objectives namely: the study employed descriptive research design to draw a sample of 35 pastors was selected using simple random sampling from population comprised of 176 pastors serving in Makueni County. Mixed methodology was used to obtain quantitative data using questionnaires and qualitative data using interview schedules. Quantitative data was analyzed descriptively and inferentially, while qualitative data was analyzed thematically. The study found out that Many Christians seek counsel from their religious leaders on virtually all issues and crises that confront them in life. However the study found out that a pastor’s level of education, lack of training counselling, community cultural values, and the changing family structure and orientation negatively influenced the pastor’s role of offering counseling services. The study recommends that church leadership should ensure that pastors are trained on emerging counselling issues among their flock to ensure quality counselling service delivery. Article visualizations: