Introduction: Since its creation, the Unified Health System (SUS) has achieved innumerable and unquestionable advances, however, facing several challenges in the course of its consolidation is still necessary, including greater comprehensiveness in health practices. In the current scenario, with serious problems in professional practices, it is urgent to rescue the valorization and defense of life as the guiding axis of care production. Thus, the objective of the study was to discuss how the National Policy for Humanization of Attention and Management of the Unified Health System has contributed in a relevant way to the consolidation and qualification of health actions and to the strengthening of networking with emphasis on the role of universities and institutions in this scenario of transformations. It is an exploratory, analytical and descriptive study, carried out through a narrative review. Development: The curricular guidelines of health education and the increasing demands of SUS have driven changes in academic training and health education. In Physical Therapy, considering that the profession had its appearance and history more based on physical rehabilitation, the integrality of health actions and the valorization of social commitment are still great challenges in the consolidation of humanization as public policy. Final considerations: The National Policy for Humanization of Attention and Management of the Unified Health System defends the engagement of workers, users and managers as well as the social actors who work in the training of SUS workers as an important strategy for modifying care and management modes of health work, prioritizing the processes of collective construction in health practices. As a result, it is imperative to intensify the reflection on humanization as a health policy and its importance in facing the challenges of strengthening the SUS, within the universities and its various courses, including Physical Therapy.