This study introduces DISC (Disentangling consumers’ Inherent preferences, item Salience effect, and Conformity effect), a novel personalized recommendation approach that leverages disentangled representation learning and causal graph modeling to provide interpretable and effective recommendations. By analyzing consumer behavior across various shopping stages, DISC identifies and differentiates the inherent factors that influence purchasing decisions. DISC cuts through biases to pinpoint consumers’ inherent preferences driving purchases, empowering platforms with the ability to deliver tailored recommendations that resonate deeply with users. Through extensive experiments on real-world data sets, DISC significantly outperforms existing methods, demonstrating its superiority in both in-sample prediction and generating recommendations that align with consumers’ true interests. With its robust performance and theoretical underpinnings, DISC holds promising implications for e-commerce platforms seeking to enhance recommendation accuracy, interpretability, and user engagement.