Visitor Safety Research Articles

Micro-Zonation of hot spring manifestation site at Umbul Niti, South Lampung based on microtremor

In 2021, an intriguing event unfolded at Umbul Niti village when a resident’s well drilling endeavor unexpectedly yielded to a hot spring, thus transforming the site into a small local tourist attraction that captivates visitors and enhances local economies. However, it is crucial to prioritize the safety of visitors and infrastructure, considering the geological implications of hot springs are related to unstable weak zones that would be severely damaged when an earthquake strikes. Weak zones often exhibit heightened susceptibility to seismic events. Using Horizontal to Vertical Spectral Ratio (HVSR) analysis of micro-tremor data that was recorded for 40 minutes at 25 locations, the Amplification (A 0) and Natural Frequency (f 0) were obtained; then the Seismic Vulnerability Index (Kg ) were calculated. The study area has a dominant frequency of around 4.74 - 9.7 Hz indicating the dominance of hard Tertiary Type I soil from Lampung Formation (QTI). Kg value ranges from 0.08 - 3.57 interpreted as mostly low hazard level. However, in the NW - SE direction the value indicates a high Kg value which means a relatively high hazard level, passing through the hot spring location. Thus, the area at the NW-SE zone might require more specific treatment.

Pandemic Marine Risks Assessment for Marine Spatial Planning (MSP): A Case Study of Northport, Malaysia

The pandemic outbreak has emphasized the necessity of incorporating pandemic marine risk assessment as a critical component of marine spatial planning (MSP). The purpose of this study was to utilize the Risk Assessment Matrix (RAM) methodology to determine the most severely impacted zone at Northport, Port Klang. 31 senior management personnel at Northport, Port Klang were involved in a survey to assess the pandemic's severity in various zones. According to the findings, the Vehicle's Terminal zone had the highest score of 17.72, indicating it to be the most severely impacted zone, followed by the Passenger's Terminal zone (15.88), Distribution Centre zone (14.62), Bulk zone (14.52), Dangerous Good zone (14.13), Free Zone (14.10), Ancillary Service zone (13.65), and Container zone (13.39). These results can be integrated into Geographical Information System (GIS) and Multi Criteria Decision Analysis (MCDA) to convert themfrom numerical values to spatial data, and visualize them hierarchically. Additionally, this study's findings can contribute to enhancing MSP practices, not only at Northport, Port Klang, but also at other ports facing similar challenges. By including pandemic risk assessment as a crucial part of MSP, ports can develop effective pandemic response plans that prioritize the health and safety of port workers and visitors, as well as ensure the continuity of trade and economic activities.

Accessibility and Exhibit Safety: The Importance of Sensory Maps

Museum accessibility, through audio description services, sighted guides, sensory maps/guides/social narratives, and more, is an essential part of exhibit safety and design. In the past decade, more museums recognize the importance of trigger warnings (a trigger being a sensory experience that may cause mental or physical discomfort, overload, or breakdown) for flashing lights, noise content, and movement to ensure visitors with epilepsy, tinnitus (ringing in the ears), PTSD, and mobility devices remain safe. But while more museums are developing resources and programming for neurodiverse individuals, including Autism Spectrum Disorder (ASD), many still do not understand how sensory maps, an inclusive and easy-to-create resource, are critical to visitor safety. A sensory map is an annotated layout of an exhibit, gallery, or entire museum that identifies areas with high and low sensory stimulation and the type of stimulation. Sensory overload/overstimulation can put visitors, staff, and collections at risk; sensory maps alleviate this risk by allowing visitors to self-select in or out of experiences, and in doing so, prioritize their own mental and bodily wellbeing. Highlighting how sensory maps are critical for visitor, staff, and object safety encourages museum boards of directors to allocate funding to create these resources and to seek out more funding for tailored programming and exhibit experiences. I met with accessibility professionals from the Metropolitan Museum of Art, the International Spy Museum, the Houston Museum of Art, and others to share their insights about how to create accessible sensory maps (physical and digital versions) and reach out to disabled communities.

The role of emotional solidarity–driven tourists’ nostalgia in shaping advocacy intentions

PurposeExamining emotional solidarity that drives tourists’ nostalgia has received significant attention, offering valuable insights that can aid in the selection of a travel destination. However, tourists’ nostalgia, along with its antecedents—perceived safety risk and emotional solidarity, has gained less attention within the setting of Pakistan. Therefore, this research has been carried out and validated a research framework using the stimulus-organism-response model to investigate the links between perceived safety risk, emotional solidarity—welcoming nature, emotional closeness, sympathetic understanding, perceived nostalgia, and destination advocacy intentions. In addition, this model employed destination attachment—place identity and place dependence—as a boundary condition on the relationships between emotional solidarity and advocacy intentions.Design/methodology/approachThis study collected 545 responses through two methods: offline distribution of print copies of the questionnaire and online surveys from domestic tourists who visited scenic destinations last year. Structural equation modeling (SEM) was performed using AMOS 26, and the PROCESS macro was conducted using IBM SPSS 28.FindingsThe findings highlighted that perceived safety risk negatively influences emotional solidarity—welcoming nature, emotional closeness, sympathetic understanding—, resulting in a positive effect on perceived nostalgia. Furthermore, tourists’ perceived nostalgia positively triggers advocacy intentions. The findings also confirmed the boundary conditions of destination attachment—place identity and place dependence—on the association between emotional solidarity and perceived nostalgia.Practical implicationsThree major practical implications of these findings: First, ensuring visitor safety with smart security measures, digital tools for quick response, and local community involvement. Second, highlighting local markets, art, and architecture to enrich cultural experiences and promote accessibility and diversity. Finally, using marketing to generate nostalgic experiences through local collaborations, professional storytelling, and engaging social media content to build emotional ties and curiosity.Originality/valueIn terms of originality, this is pioneering research intended at developing and validating the model in the context of Pakistani destinations. Furthermore, this marks the initial step in examining the proposed relationships between perceived safety risk and emotional solidarity in fostering tourists' perceived nostalgia, ultimately leading to a strong desire to advocate for the destination.

Turetality (Safety Culture Hospitality) Application Model as an Occupational Health and Safety (OHS) Culture Media in Hotels in Yogyakarta

The tourism industry sector significantly impacts the national foreign exchange income. Indonesia boasts numerous tourist destinations, among which Yogyakarta stands out. This indeed affects the accommodation facilities for tourists, with hotels being a prominent example. One of the measures taken to enhance these accommodations involves the improvement of hotel services. This enhancement encompasses aspects such as ensuring the safety and well-being of both hotel visitors and staff. Notably, there are still instances where certain hotels exhibit shortcomings in the implementation of occupational health and safety (OHS) culture. The objective of this research is to analyze the requisite needs and develop a prototype application called Turetality (Safety Culture Hospitality), compatible with both Android and iOS platforms. This study employs a quantitative descriptive research methodology. The findings from this research indicate the necessity for both a reporting system for identified issues and a periodic monitoring mechanism, as there exists potential jeopardy to both health and safety. This application offers a resolution to prevalent issues such as delayed manual reporting and instances of unrecorded reporting. The interface and content of the application are tailored to meet the OHS requirements within the hotel industry. In conclusion, the prototype application Turetality stands to be well-received by users due to its capacity of being able to provide ease of use and secure handling of OHS reporting data within the hotel industry.

APPLICATION OF ENVIRONMENTAL ACCOUNTING TO HIU PAUS TOURISM IN TOMINI BAY

Research Purposes. This study examines the application of environmental accounting in Hiu Paus Tourism in Tomini Bay. Research Methods. This research is in the realm of qualitative study using a phenomenological approach. Research Results and Findings. The results showed that Hiu Paus Tourism still needs to implement environmental accounting by PSAK 2015 No. 1 concerning the presentation of financial statements, and there has been no special report related to environmental costs. In environmental management, Hiu Paus Tourism has carried out waste management and maintenance of coral reefs internally. However, the allocation of environmental costs is still carried out and has not been maximized. However, Hiu Paus tours in Tomini Bay have followed general rules of interaction for the safety of visitors in special interest tours.

DEVELOPMENT OF AN ACCESS CONTROL AND MANAGEMENT SYSTEM USING A SOFTWARE APPLICATION

The administration of educational institutions has several multi-storey buildings, in which it is necessary to carry out a set of technical and organizational measures to control visitors by security personnel. The lack of the possibility of registering students does not allow for the identification of their identity, which makes it difficult to investigate incidents of discipline violations and location. Registration of passport data of visitors with a small number of supervisory personnel is not suitable for the business processes of educational institutions. Measures to ensure the safety of visitors are carried out in educational institutions by selective control of visitors by security personnel, installation of remote control systems, video surveillance equipment. Functional modeling methods and programming were used to implement the identification and authentication method in the access system. The use of mobile devices, cards with a chip with a set of identification data implements the technology of their transmission, automating the access regime in educational institutions. The materials are compiled based on the results of research and development of an access control and management system using a MySQL, Python based software application. The article presents an analysis of the technology for developing a control and access system developed on the basis of Proximity. An experimental test of the software application obtained during the study was carried out, which implemented technologies for organizing communication with network devices, automatic detection of mobile devices in the database, user recognition by identification code. The software application interacts with other applications and chips, exchanges information, unidirectional communication with data stored on the server. A software application using PHP and MySQL database for student access control based on mobile devices can be used to determine the location of students who have passed the control.

Application of Modern Management in the Conservation of Ecotourism in Mahuze Mandiri Wasur Local Village

The study aims to understand the application of modern management in the context of ecotourism in Mahuze Mandiri Wasur local village. This research is qualitative research, involving five informants. The research findings are as follows: (1). The application of quantitative management methods is recommended for Mahuze Ecotourism. Through the use of data and analysis, it enables managers to make more informed decisions, enhance operational efficiency, and tailor rates and services according to visitor needs. (2). Meanwhile, system management allows for departmental integration, process optimization, and the use of an integrated platform, which can increase collaboration between departments and ensure more efficient management. (3). Contingency management equips managers with planning to address unforeseen changes, emergency situations, and potential risks, ensuring operational continuity and visitor safety in unexpected circumstances. The combination of these three management functions provides a strong foundation in maintaining adaptability, efficiency, and the sustainability of Mahuze Wasur ecotourism management amidst evolving changes and challenges.

RANCANG BANGUN SISTEM PERHITUNGAN ORANG ATAU PENGUNJUNG DALAM SEBUAH RUANGAN BERBASIS ARDUINO

This research aims to design and implement an Arduino-based system for counting and tracking people in SMK Tunas Baru Berkarya's auditorium. The system will use infrared sensors on the doors to detect visitors and Arduino as the central system to process the data. It will also control the doors using servo motors. The study will involve several stages, including selecting and configuring the infrared sensors, developing Arduino programs for visitor detection and counting, and adjusting the servo motors for door control. Testing and evaluation will ensure the system's reliability and effectiveness in monitoring room capacity and controlling door access based on available capacity. The research's outcomes are expected to benefit the auditorium management by optimizing room usage, enhancing visitor safety, and providing a seamless experience for visitors.

Enhancing Tour Guide Training for Delivering Nature-Based Tourism Experiences in a Developing Country

ABSTRACT Tour guides provide frontline services to the nature-based tourism industry, but research is limited on how to enhance their training, especially in developing countries. The present study investigates tour guide training requirements, preferred modes and content for training delivery, and the challenges of offering nature-based tourism experiences in Sri Lanka. Informed by stakeholder theory, we used a mixed-method approach to gain the views of key stakeholders, using a questionnaire-based survey and interviews to sample both national tour guides and key informants in Sri Lanka. Two-thirds of the survey respondents expressed interest in tour guide training, particularly online or workshop-based training on subject-specific knowledge such as wildlife and plant life, local cultural history, marine life, and tropical ecology. Also, quarter of the tour guides did not perceive training needs and note the practicalities of participating in training opportunities. Both tour guides and key informants recognize the challenges of the nature-based tourism industry in Sri Lanka, lack of adequate visitor facilities provided at the entrance and inside of parks, along with overcrowding and visitor safety issues. We recommend increasing awareness of the varied functions of tour guides and the importance of training to ensure a high quality of service delivery.

The Overview of Safety Sign Supporting Road Area PT Angkasa Pura I Syamsudin Noor Banjarbaru Airport in 2022

Abstract
 Safety signs are useful equipment to help protect the safety and health of workers and visitors while in the work environment. Safety signs can be useful for providing attention or warning of an alert attitude towards dangers that are invisible to the eye or warning of caution against actions that are not allowed. The purpose of this study is to find out how the description of the safety sign in the supporting road area of PT. Angkasa Pura I Syamsudin Noor Banjarbaru Airport. The type of research used is a descriptive research method. The method of data collection is carried out by direct observation with the Unit Safety Management System and Occopational Safety Health (SMS & OSH) and for the presentation of data, which is carried out using tables and accompanied by explanations. The results of this study show that in the parking area there are no signs for exit directions. In the front area of the administrative office building and in the mosque area, there are no signs for entry and exit signs. Meanwhile, in the cargo building area, the access road to get in and out of the box car is only one lane. It is recommended that the unit concerned should check further regarding safety signs and signs located in the supporting road area of Syamsudin Noor Airport. The relevant unit should be able to propose safety signs and related signs proposed by researchers for the safety and comfort of airport visitors in the area around the supporting road of Syamsudin Noor Banjarbaru Airport.

EVALUASI PENERAPAN SANITASI DI TEMPAT AGROWISATA NANAS TANGKIT BARU, SUNGAI GELAM, KABUPATEN MUARO JAMBI, JAMBI TAHUN 2023

Tangkit Pineapple Agrotourism Area is the center of pineapple fruit production centers in Jambi Province and is the largest pineapple fruit agrotourism site in Jambi. As a tourist spot for pineapple fruit production centers in Jambi, the safety and comfort of visitors must be maintained to avoid the threat of various diseases through the provision of good sanitation facilities. The study aims to determine the description of Tangkit Pineapple Agrotourism sanitation. The study used a qualitative descriptive method, using a public places sanitation inspection instrument. The variables observed were the tourist environment including clean water, public toilets, waste water disposal, waste management, counseling facilities, health facilities and fire extinguishers. Data collection used observation sheets by means of transects throughout the Tangkit Pineapple Agrotourism area. The results of observations were compared with the standards of sanitation facilities and infrastructure, and presented in descriptive form. In general, the sanitation condition of the Tangkit Pineapple Agrotourism area still does not meet the applicable requirements. Liquid and solid waste management has not been done properly. Meanwhile, health facilities and fire extinguishers as supporting facilities are also not found. These results indicate the high risk of health and safety of visitors. 
 Keywords: Evaluation, Sanitation, Public Places, Agrotourism.

An organisational search and rescue performance assessment for a cleaner environment

Malaysian search and rescue (SAR) operations play a critical role in ensuring the safety and security of citizens, visitors and assets. Due to the extensive coastline and air traffic, effective SAR operations are essential in protecting lives and properties. The current study aims to improve the effectiveness and efficiency of maritime and aeronautical SAR operations in the Malaysian SAR region by enhancing the collaboration between authorities and developing a solid organisational basis. Human resources, SAR resources, training and logistic support are emphasised. This study employed a quantitative methodology and recruited 140 personnel from SAR agencies. Empirical data were collected through a questionnaire with a simple random technique. Resultantly, training possessed the strongest association with organisational performance. The findings could provide insights into improving operational performance during SAR crises and facilitate strategic decision-making, which would also be instrumental to other government agencies conducting similar research.

Evaluation of Interpretation and Experiencescape Strategies for Mitigating Risk

Managers of parks and protected areas use numerous strategies to mitigate risk. We investigated two of those in the context of an actual risk mitigation challenge at the Mount Baker-Snoqualmie National Forest Big 4 Mountain Ice Caves trail: signage strategy and a broadened range of activity options along the trail (i.e., an expanded experiencescape). Signage is a very widely used strategy (Mason, 2005) for managing risk and visitor behavior. The expanded experiencescape strategy was recommended by USDA Forest Service professionals who managed the trail and was intended to redirect visitors’ attention and behavior away from the high-risk feature of the trail (ice caves) by attracting them to other features and activity options (e.g., a beaver pond, varying ecological zones). We created simulated hikes under different interpretation and experiencescape scenarios to evaluate effects of five specific strategies a) new terminus design (experiencescape strategy), b) signage telling the story of the formation of an ice cave (signage strategy), c) a new loop trail (experiencescape strategy), d) death and injury statistics posted at the trailhead (signage strategy), and e) interpretation of trail features other than the ice caves (signage strategy). We evaluated the five strategies by systematically varying the presence or absence of each strategy across simulation videos. After viewing the simulated hike video to which they were randomly assigned, participants (two samples of adult outdoor recreationists, N=406) reported their probability of approaching, entering, or climbing on the ice caves. Effects of new terminus design, posting injury death statistics at the trailhead, and expanded interpretation were significant. Findings suggest that interpretation and experiencescape strategies may promote visitor safety. Recommendations to managers of the Big Four Mountain Ice Caves trail may generalize to other risk-prone sites.

Integrating social values with GPS tracks through Denali National Park and Preserve

This study advanced knowledge of the geospatial relationships between social values elicited during a participatory mapping exercise and on-ground travel patterns understood through Global Positioning System (GPS) tracking of backcountry visitors to a protected area in Alaska. As one of the first studies to combine social values and real-time use of a protected area landscape, we showcase how these combined forms of knowledge can be better understood when compared against biophysical conditions. Contrary to previous research, we observed that perceived social value hotspots, defined by an abundance of point data, did not fully align with use patterns, suggesting that visitors value areas that are not experienced first-hand. Specifically, backcountry travel routes in Denali were less dispersed than areas perceived to be important. Use was mostly concentrated in backcountry units close to the middle sections of the park road while highly valued units coincided with major landmarks, such as the peak of Denali. Travel cost induced by terrain conditions (summarized by elevation, slope and landcover), accessibility (measured by proximity to the park road), and long-view visual resources all contributed to how observed travel behavior deviated from perceived social values. These findings help inform policy and management decisions about outdoor recreation, visitor safety, and visual resource stewardship.

PELATIHAN DAN PENERAPAN CHSE DAN K3 BAGI PENGELOLA OBJEK WISATA PEMANDIAN AIR PANAS PADANG GANTING

Padang Ganting Hot water springs, Tanah Datar regency has experienced a drastic increase in tourist visits in 3 years. Although the problem faced is that visitors often faint due to soaking in hot water and there are even some who are found dead after soaking in hot springs. In addition, visitors' neglect of health protocols in the context of preventing the transmission of Covid-19 while in the bathing area is also a problem that cannot be ruled out. This is exacerbated by the lack of information provided at the bathing location and the incompetence of the management officers in carrying out their respective duties, thereby risking the safety of visitors. Especially now that we are in the Adaptation of New Habits to fight the spread of the Coronavirus, no preventive action has been taken at this tourist attraction which refers to the Covid health protocol. The purpose of this activity is to increase the manager's understanding of K3 and CHSE (cleanliness, health, safety, and environment) at the Padang Ganting Hot Springs tourist attraction. The method of implementing this service activity begins with an initial survey in the field and then continues with Focus Group Discussion activities then training related to the implementation of CHSE (cleanliness, health, safety, environment), installation of occupational safety and health signs and signs calling for the application of CHSE and ends with monitoring and mentoring both directly and online at this tourist attraction. The result of this activity is that managers understand and implement CHSE, the availability of Standard Operating Procedures (SOP) at Padang Ganting hot springs, and the installation of occupational safety and health signs (OSH) and the installation of signboards an appeal for the application of CHSE in Padang Ganting hot springs. So, can avoid the risk of visitors fainting and even dying while soaking in the Padang Ganting Hot Springs.

Analysis of Factors Affecting Safety in Tourism

An essential consideration while choosing a vacation site is visitor safety and security. As this industry has expanded, there have been recurring issues with safety and security. At numerous popular tourist spots, problems with eve teasing, overcharging, duping, robbery, etc. have been reported. The public awareness-raising efforts have been made in the past, yet the difficulties still exist. This paper aims to analyze the factors which affect tourism safety, so that a system could be created to provide a solution to this problem..

Old-Growth Forests in Urban Nature Reserves: Balancing Risks for Visitors and Biodiversity Protection in Warsaw, Poland

Urban nature reserves in Poland are precious relics of ancient nature with preserved biodiversity. They consist of valuable trees several 100 years old, are biodiverse, and are valuable recreational spaces right in and around cities. It is therefore critical to manage tradeoffs between visitor safety due to, e.g., falling dead branches and the need for old-grown trees for biodiversity conservation. This study aimed to determine whether airborne laser scanning data (LiDAR) can confirm that trees exhibiting the worst crown defoliation are the first to be damaged in storms. Our results show that during Storm Eunice in 2022, the detected defoliated trees, in fact, were damaged the most. Despite such evidence available to the city, no targeted changes to the management of the reserves were taken after the storm. One of the forests was completely closed to visitors; in the other forest, areas with damaged trees were fenced off, and then, the remaining branches and fallen trees were removed to make the forest available for recreation. Using available evidence such as LiDAR data, we propose more targeted and nuanced forms of managing biodiversity conservation in conjunction with visitor safety. This includes the establishment of priority areas, visitor information, and visitor management. This way, airborne laser scanning and Geographic Information Systems can be used to balance management needs accounting for both biodiverse old-grown forest structures while at the same time providing added safety for visitors.

Цифрова економіка та питання безпеки ТРЦ України

The paper analyzes some security problems of several Ukrainian trade and entertainment centers, as well as the possibility and necessity of including important security issues in the state program for the development of e-governance (digital governance). The state of e-governance development in Ukraine has been considered. It has been proved that its level is high and has significantly improved over the past two years, and now meets today’s global requirements. From the security point of view, the main (best) projects of trade and entertainment centers have been considered and risk factors and circumstances for the staff and visitors of shopping malls have been described on the basis of the data of inspections carried out by state security inspectorates. Some evacuation models to be used in the event of a fire and a probabilistic model of fire occurrence and spread are provided in the paper. Some software options for performing calculations are also offered. As a rule, these modern multi-functional service centers are built in Ukraine at the expense of foreign investments based on the norms of the investor countries. However, due to the inconsistency of the legal framework, there arise problems with the safety of staff and visitors, owners, and state security inspectors. The work proposes a concept of security control, which can be easily implemented on a computer, based on data on the reliability of object security systems. Since trade and entertainment centers having a large number of daily visits that will go on increasing are becoming mass culture objects, the concept of inclusion of the developed models and programs in the e-government programs has been developed. For example, before the beginning of the pandemic, the Magellan mall in Kyiv was visited by 30,000 people every day and the Ocean Plaza shopping center – by 60,000 people. This is approximately 2,000–5,000 visitors every hour. Therefore, in case of a fire, if people are not evacuated in time or the fire is not put out, there may be many victims. To prevent unwanted events whose statistics are constantly increasing, it is offered to solve the safety issues of trade and entertainment centers at the modern scientific level of the risk-oriented approach and the modern information level. The paper also considers a possible option of including security issues of shopping malls in the information technologies of e-government.

Identification of The Tourism Potential of Firdaus Park Sriwijaya University

This study aims to identify the tourism potential of Taman Firdaus of Sriwijaya University according to component 4A and SWOT analysis. This type of research is descriptive with a qualitative approach. Data was collected through interviews, observation, and documentation. The research subjects were students of Sriwijaya University and the manager of the construction of Taman Firdaus. The results obtained in this study are 1) Identification of the potential of Taman Firdaus through the condition of the 4A components, namely Attraction, Amenity, Accessibility, and Ancilliary. The attractions in Taman Firdaus are artificial lakes and fruit plantations. Meanwhile, in Amenity, tourist facilities have not been built, but there is already a road to Taman Firdaus as an accessibility component, although it has not been asphalted yet. As for additional services for the Ancilliary component, there is already a security team in charge of guarding the Taman Firdaus. 2) SWOT analysis shows that the tourism potential in Taman Firdaus is a strategic location and a large area of ??land. However, there are weaknesses in access to the location which is still in the form of soil and gravel and does not yet have supporting tourism facilities and infrastructure. In addition, there is an opportunity to make Taman Firdaus an object of ecotourism education so that it can create jobs for the community and students. Meanwhile, the threat encountered at the location is the large number of wild animals that can endanger the safety of visitors.