The study focused on evaluating food health and safety management practices in urban restaurants, highlighting challenges in meeting public health requirements. The specific objectives were to examine implemented safety management strategies, assess the knowledge of employees (specifically waiters) regarding safety management, and recommend effective strategies for safety management in selected restaurants. Utilizing a mixed-methods approach involving both quantitative and qualitative methods, the study involved a population of 60, with a sample size of 52 chosen through purposive sampling. Closed-ended questionnaires were employed for data collection, and the analysis incorporated descriptive statistics, presenting findings through graphs and charts. Results indicated that 18.75% of respondents demonstrated "Very Good" knowledge of food health and safety management, with 9.38% rated as "Good," 34.38% as "Average," and 37.50% as "Below Average." The study emphasized the importance of proper communication and effective training in food health and safety management for restaurant management. The research provided a comprehensive exploration of food safety practices, encompassing educational backgrounds, workforce roles, safety management strategies, knowledge levels, and recommendations. The findings underscored the necessity for targeted training initiatives, robust induction processes, and effective communication strategies. Continuous monitoring and evaluation mechanisms were recommended to ensure the sustained success of food health and safety practices in urban restaurants.
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