Concept Of Risk Management Research Articles

The impact of cultural practices on the outcome of IT risk management implementation

PurposeThe objectives of this research are two-fold. The first is to explore, describe and explain the relevance of the concept of Information Technology risk management (ITRM) implementation processes. In this regard, we were required to understand the interaction between contextual issues, the ITRM framework itself, IT individual interpretations toward them and their effect on implementation. The second objective is to develop a theoretical model for use in guiding the design and analysis of the proposed empirical work. The study introduces a fresh perspective to an established research area. It is argued that without more emphasis on the dynamic nature of the implementation process, an incomplete understanding of the problem will result.Design/methodology/approachThe study adopts an interpretive methodology to a multiple case study design gathering and analysing qualitative evidence. A series of three case studies was designed around 22 semi-structured in-depth interviews conducted to investigate IT individuals’ role in facilitating a successful ITRM implementation.FindingsThe findings provide new insights in relation to ITRM implementation by considering IT individual culture. The research develops a substantive theory involving a schematic model involving a set of theoretical propositions. These findings suggest a dynamic approach to implementing IT risk management framework — one that considers the interaction over time of intentions, context, process and action around risk management frameworks.Research limitations/implicationsThis study makes important theoretical contributions to the understanding of organizational implementations by taking a dynamic view of implementation, identifying different individual IT culture archetypes, emphasizing the role of social aspects and developing a set of key factors and contextual conditions.Practical implicationsThis model offers managers an understanding of how IT individual culture and the factors and contextual conditional work together over time to ensure a successful ITRM implementation. Meanwhile, it sheds some light on how managers treat IT individuals with different levels of experience differently.Originality/valueWe theorize IT individual culture and the factors and contextual conditional and show their effects on ITRM implementation success, thus making an essential contribution to the information systems and implementation research and practice. Moreover, we provide a novel methodology to conceptualize ITRM implementation as a cultural process through which IT people socially construct the meanings and purposes of their work activities. This research answers scholars’ call to construct more accurate explanations of innovation outcomes in an increasingly IS implementation world.

Organisational cyber resilience: a heuristic for bridging foundations and applications

PurposeThe drive for digitalisation has increased the scope of cyber threats which can exploit the growing footprint of information and communication technology infrastructure supporting modern societies. Despite substantial interest and efforts in researching and building organisational cyber resilience, the resulting body of work is heterogeneous and has yet to reach maturity. This paper aims to address the gap in the conceptualisation of cyber resilience in academic and practice-oriented grey literature.Design/methodology/approachIn this conceptual paper, we firstly seek to explore the available foundations of resilience as a construct and consider how these can be applied to organisational cybersecurity. To that aim, this study employs a targeted literature review approach, incorporating systematic elements to ensure rigour. Literature was identified through comprehensive searches in key academic databases, reference chaining and expert recommendations. Articles were selected based on relevance and contribution to the field, resulting in a thematic analysis to identify gaps and propose a heuristic model for cyber resilience. With this approach, we aim to position the emerging view of cyber resilience relative to risk analysis, while highlighting its domain of “conceptual comparative advantage” – the types of applications it is best suited to address. Finally, a high-level heuristic model for cyber resilience is proposed, which functions across the relevant policy, strategy and operational dimensions while also considering its relationship with cyber risk management.FindingsA conceptual model for organisational cyber resilience is proposed which helps position and frame research contributions in this domain relative to risk analysis, highlighting its domain of comparative advantage. The model integrates policy, strategy and operational dimensions, in a manner conducive to bridging foundations and applications of the concept of cyber risk management. The proposed model provides a critical point of reference to evaluate individual models, frameworks and tools.Originality/valueThis paper is a pioneering effort to overcome the current gaps between conceptual and practical views of cyber resilience. It proposes a new, risk-aligned view of the concept of cyber resilience and provides a structural foundation for further research and practice in the field.

Ramanov Contractors: Adoption of Project Risk Management Framework

The case deals with the concept of project risk management and its adoption in a small-sized contracting firm. It demonstrates the dilemma faced by a typical small-sized contracting firm vis-à-vis setting project objectives, defining key elements for structuring the risk management process, number of data points, choice of techniques of different steps involved in project risk management and development of a team to practice the process flawlessly. The case would be suitable for postgraduate students of the management programme as well as participants of management development programmes on project management.

The Interactive Study of Legal Risk Management and Litigation Dispute in the Business Environment

This study discusses the mutual influence and cross-relationship between legal risk management and litigation dispute management in the business environment. With the intensification of globalization and digitalization, the legal risks faced by enterprises are increasingly complex and diverse, and litigation disputes occur frequently. This paper, on the basis of the basic concept and framework of legal risk management and litigation dispute management, analyzes the influence of legal risk management to reduce litigation disputes, the feedback of legal risk management strategy and the interaction between the two, reveals the weak link in legal risk management, and the improvement of litigation dispute feedback. It is found that effective legal risk management can significantly reduce the occurrence probability of litigation disputes, and the management experience of litigation disputes in turn provides practical feedback for legal risk management and promotes its optimization and improvement. This paper puts forward specific suggestions for improving legal risk management and litigation dispute management in the business environment, including comprehensive risk identification and assessment, scientific strategies and tools, systematic system construction, active culture construction and advanced technology application. Through these measures, enterprises can improve the ability to prevent and control legal risks in the complex and changeable business environment, reduce the occurrence of litigation and disputes, and maintain the ability of competitive advantage and sustainable development.

Key Elements of Risk Management in Islamic Quality Management System: An Analysis on MS 1900:2014 Standard

MS 1900:2014 Sharīʿah-based Quality Management Systems-Requirements with Guidance (First Revision) or MS 1900:2014 is the Islamic version of the ISO 9001. Compared to ISO 9001:2015-Quality Management Systems (ISO 9001:2015), which is characterised by “risk-based thinking,” the aspect of risk management is not given due focus in MS 1900:2014. Instead, the focus is more on efforts to improve governance and organisational efficiency as outlined by Islamic principles. However, since MS 1900:2014 makes Sharīʿah as the main basis of its certification requirements, the element of risk management is definitely implicit in the standard. This is because in an effort to ensure its objective, i.e., realisation of benefits (taḥqīq al-maṣlaḥah) is achieved, the Sharīʿah uses the approach of promoting what is good and beneficial (jalb al-maṣlaḥah) and preventing what is evil and harmful (dafʿ al-mafsadah). Therefore, although it does not clearly state the concept of risk management in the standard, any organisation that uses MS 1900:2014 may also achieve the advantages of risk management if they adopt the standard. Thus, by using content analysis method, this article seeks to analyse and describe the requirements implicitly related to the aspect of risk management contained in the MS 1900:2014 standard. Based on the analysis of the certification requirements, it was found that MS 1900:2014 indeed has riskbased characteristics even though this is not clearly stated in the standard document. Therefore, if the MS 1900 is implemented correctly by any company, it will not only achieve efficiency and effectiveness in organisation management but also can further improve its risk management capabilities.

Key Elements of Risk Management in Islamic Quality Management System: An Analysis on MS 1900:2014 Standard

MS 1900:2014 Sharīʿah-based Quality Management Systems-Requirements with Guidance (First Revision) or MS 1900:2014 is the Islamic version of the ISO 9001. Compared to ISO 9001:2015-Quality Management Systems (ISO 9001:2015), which is characterised by “risk-based thinking,” the aspect of risk management is not given due focus in MS 1900:2014. Instead, the focus is more on efforts to improve governance and organisational efficiency as outlined by Islamic principles. However, since MS 1900:2014 makes Sharīʿah as the main basis of its certification requirements, the element of risk management is definitely implicit in the standard. This is because in an effort to ensure its objective, i.e., realisation of benefits (taḥqīq al-maṣlaḥah) is achieved, the Sharīʿah uses the approach of promoting what is good and beneficial (jalb al-maṣlaḥah) and preventing what is evil and harmful (dafʿ al-mafsadah). Therefore, although it does not clearly state the concept of risk management in the standard, any organisation that uses MS 1900:2014 may also achieve the advantages of risk management if they adopt the standard. Thus, by using content analysis method, this article seeks to analyse and describe the requirements implicitly related to the aspect of risk management contained in the MS 1900:2014 standard. Based on the analysis of the certification requirements, it was found that MS 1900:2014 indeed has riskbased characteristics even though this is not clearly stated in the standard document. Therefore, if the MS 1900 is implemented correctly by any company, it will not only achieve efficiency and effectiveness in organisation management but also can further improve its risk management capabilities.

Three-parameters Gumbel Distribution: Formulation and Parameter Estimation

Modeling extreme value theories is really gaining interest in the world with scientist working to improve the flexibility of the distributions by adding parameter(s). Extreme value distributions are always described to include families of Gumbel, Weibull and Frechet distributions. Of the three distributions, Gumbel distribution is the most commonly used in the extreme value theory analysis. Existing literature has shown that the addition of parameter to a distribution makes it robust and/or more flexible hence the study intends to improve the existing two parameters Gumbel distribution using the Marshall and Olkin proposed method for introducing a new estimator/parameter to an existing distribution. The developed distribution will be important to the applications in some life time studies like high temperature, earthquakes, network designs, horse racing, queues in supermarket, insurance, winds, risk management, ozone concentration, flood, engineering and financial concepts. The parameters for the introduced distribution was estimated using Maximum Likelihood Estimation method. The introduced three parameters Gumbel distribution is a probability distribution function which can be used in modelling statistical data. The maximum likelihood estimates for the three parameters namely shape, location and dispersion are efficient, sufficient and consistent and this makes the function more flexible and better for application. The three parameters Gumbel distribution can be used in modeling and analysis of normal data, skewed data and extreme data since it will provide efficient, sufficient and consistent estimates.

Development of a new concept and definition of inheritance risk management in family businesses toward sustainability

This paper examines how family businesses manage risks when transferring wealth across generations to ensure sustainability. It develops a thorough framework focusing on maintaining family legacies and business continuity. Key challenges identified include managing control, balancing interests, planning succession, preparing future leaders, and maintaining respect for leadership. The study uses a quantitative method to show that managing risks related to the owner's death is crucial. The findings suggest that managing inheritance risks and achieving successful transitions are vital for the sustainability of family businesses. Inheritance Risk Management (IRM) also helps mediate the impact of legacy risk management on sustainability. The paper recommends creating guidelines, launching awareness campaigns, offering specialized courses, and promoting family governance to improve business performance and social responsibility. Additionally, this research contributes to family business studies by enhancing understanding of inheritance risks and setting the stage for ongoing research and best practices development. These strategies aim to equip family businesses to meet current needs and future challenges effectively.

Protocols versus practice: unravelling clinical checking variations in community pharmacies in England—a multi-method study

BackgroundStandardisation, a widely accepted concept for risk management, entails designing and implementing task-specific operating procedures. In community pharmacies, Standardised Operating Procedures (SOPs) are a mandatory requirement and are recognised as essential for upholding safety and quality.AimThis study aimed to investigate community pharmacists’ (CPs) compliance with SOPs when checking prescriptions, and the reasons for variations between standardised protocols and practice.MethodEight sets of SOPs underwent hierarchical task analysis (HTA) to generate a normative description of clinical checking execution as per protocols. Subsequently, twelve CPs were engaged in a simulated clinical checking exercise, verbalising their thoughts while checking virtual prescriptions. Transcribed data underwent content analysis, aligned with a descriptive model to uncover engagement patterns, and disparities between SOPs and CPs’ practices. Finally, a focus group discussion took place to contextualise the observed variations.ResultsHTA aided in constructing a clinical checking model with six primary subtasks and 28 lower subtasks. CPs often omitted subtasks during checks, diverging from prescribed protocols. These deviations, observed in controlled environment, reveal an ingrained aspect within the professional culture of pharmacists, where there may be a tendency not to strictly adhere to protocols, despite variations in work conditions. Contributing factors to this culture include the exercise of professional judgment, reliance on others, and prioritisation of patient preferences.ConclusionThis study highlights ongoing deviations from SOPs during clinical prescription checks in community pharmacies, suggesting a cultural tendency. Future research should delve into risk management strategies for these deviations and address the delicate balance between flexibility and stringent compliance.

Elevating the profitability of small and medium enterprises: Systematic review on risk management principles

Small and medium-sized enterprises (SMEs) have a significant position in the world's economies by encouraging innovation and employment. These enterprises have limited resources and address particular obstacles while providing potential for development. Effective risk management is critical for SMEs to achieve long-term profitability. By identifying and minimizing possible risks, such as market changes and operational uncertainty, SMEs may protect their financial health and establish the foundation for long-term success. Implementing effective risk management concepts enables these organizations to handle insecurity, capitalize on opportunities and improve overall operational efficiency, resulting in a robust and effective business environment. In this research, we provide an in-depth examination of risk management in SME profitability, depending on empirical data, conceptual frameworks and beneficial case studies. Our objective is to determine common trends, challenges and standards of excellence in the field of SME risk management by investigating a range of resources. Initially, we collected 28 publications that primarily focused on risk management strategies for organization management, 10 articles were eliminated the cause of without taking into consideration SMEs. The subsequent phases of this systematic review of the literature, as well as the research process were based on in-depth analysis of the remaining 18 research articles. This research provides a beneficial understanding for improving overall SMEs' operational efficiency and profitability.

Nonprofit risk management extends well beyond financial threats, experts say

Nonprofit boards are likely familiar with the basic concept of risk management, and how it involves them as board members. Put simply, risk management is the process for investigating, assessing and responding to the various risks that may impact the organization.

Risk Management in Indonesian Local Government: A Literature Study

The primary objective of this research is to provide an in-depth understanding of the concept of risk management in Indonesian local governments, specifically focusing on the legal frameworks and cultural aspects surrounding risk awareness. The research employs a literature review methodology, utilizing articles, research journals, and 30 open-access local risk management regulations. Data analysis follows Miles and Huberman's qualitative approach, involving four key phases: data collection, data reduction, data presentation, and conclusion/review. The study reveals that some Indonesian local governments have established legal frameworks for risk management since approximately 2017. Key elements for effective risk management include a culture of risk awareness, robust risk management processes, effective communication and consultation, and sound assessment and reporting practices. The development of a risk-aware culture involves communication of risk understanding across all organizational levels, internalization of risk management in decision-making processes, and the enhancement of a control environment supporting a risk- aware culture. While this research sheds light on the progress of risk management in Indonesian local governments, there may be limitations inherent in the study, such as the scope of literature available and potential variations in local practices. The implication of these findings suggests the need for further research to delve deeper into specific regional contexts and challenges that may impact the effectiveness of risk management.

The Requirements of Managing Phase I Clinical Trials Risks: The British and Italian Case Studies.

Phase I clinical trials represent a critical point in drug development because the investigational medicinal product is being tested in humans for the first time. For this reason, it is essential to evaluate and identify the Maximum Tolerated Dose (MTD) and the safety of the new compound. To mitigate the possible risks associated with drug administration and treatment, the European Competent Authority issued various guidelines to provide provisions and harmonize risk management processes. In the UK and Italy, particular attention should be paid to the Medicines & Healthcare Products Regulatory Agency (MHRA) phase I accreditation scheme and the specific rules set by the Italian Drug Authority through the AIFA Determination no. 809/2015. Both reference documents are based on the concept of quality risk management while conducting phase I clinical studies. Moreover, the AIFA determination outlines specific requirements for those sites that want to conduct non-profit phase I clinical trials. Indeed, the document reports peculiar activities to the "Clinical Trial Quality Team", which is a team that should support the clinical site researchers in designing, starting, performing, and closing non-profit phase I studies. In this paper, we provide a general overview of the main European guidelines concerning the management of risks during phase I trials, focusing on the main peculiarities of the schemes and rules set by the MHRA and AIFA.

A Review - Factors Affecting on Time, Cost and Quality of Construction

Abstract: The primary goal of this study is to assess and explore time, cost, and quality management within the construction industry. The purpose of the study is to identify factors that impact time, cost, and quality management in construction projects. Quality stands out as a crucial aspect of all projects, and the success of construction projects hinges significantly on the performance of quality. However, accomplishing this objective is undeniably a challenging task. This study specifically investigates the factors that influence the control of cost and time in construction projects. The aim is to propose recommendations that can assist stakeholders in achieving enhanced cost and time performance in construction projects. The study acknowledges the intricate nature of balancing these key elements and strives to contribute valuable insights for improving overall project outcomes in the construction industry. This study is limited to the perspective of an appropriate sample of professionals in the construction industry. The data collection method involves the use of questionnaires and interviews, which will be subject to descriptive statistical analysis utilizing percentages, mean scores, and frequency of collected data. The primary factors influencing time, cost, and quality in a construction project were identified as planned and scheduled deficiencies, fraudulent methods, kickbacks, and the absence of clear evaluation standards. The research aims to scrutinize the factors that have both positive and adverse effects on construction projects. The study recommends that the construction team work diligently to ensure effective management of time, cost, and quality in construction projects. The objective of this study is to analyze how those involved in project teams perceive time, cost, and quality management on construction projects. Conclusions are drawn, and recommendations are made regarding time, cost, and quality management estimates for construction projects. In the construction industry, the concept of risk management is a less popular technique. There are three main stages in the systematic approach to risk management in the construction industry. A questionnaire, developed based on identified factors, was used to gather the opinions of construction experts. Quality is a critical aspect of any project, especially in construction. The success of construction projects is largely determined by the quality of work. Unfortunately, the construction industry is facing quality issues that result in ineffective and inefficient projects, leading to cost overruns, delays, and excessive rework. To address this issue, a research study was conducted to examine the factors that have positive and negative impacts on construction projects. A questionnaire was developed to gather feedback from construction experts, and statistical analysis tools such as chisquare and weighted mean method (WMM) were used to rank the significance of these factors. The definition of quality can vary depending on the perspective of those defining it. Some see it as meeting specific requirements, while others view it as delivering value for the price paid. For construction companies, quality is about satisfying customers and fulfilling their needs while staying within budget. Quality is an important factor in construction projects, as it can lead to cost overruns and delays. Quality control (QC) and quality assurance systems are established to meet specific requirements. In the construction industry, QC can be seen as achieving client satisfaction, managing costs, and allowing enough time to achieve the desired level of quality. An international standard organization (ISO) has developed a quality assurance system to improve quality and address quality-related issues. The ISO 9001 series has been created to apply to all types of organizations.

Risk assessments of virtual interactions on Saudi families

Family relationships are the basis for a stable family atmosphere. Now with the internet, which has become a tangible part of our lives, membership of virtual communities, including social networks, has grown. It has created fundamental changes in the structure of social relationships and human interaction, forming a new framework of virtual interactions that transcend international borders. Due to their significance, unavoidability, availability, confidentiality, ease of use, and intrusive nature through interaction and sharing, virtual communities now extend beyond the individual and related level of risk. This study aimed to assess the cultural and behavioral risks of virtual interactions for Saudi families and their level of incidence and likelihood. It belonged to descriptive studies, using the social survey for a sample (1524) from Hail region families between 15 December 2022 and 31 January 2023, and was based on the list of cultural and behavioral risks of virtual interactions. Results showed that the most dangerous social networking sites for Saudi families were TikTok, Twitter, Snapchat, YouTube, and Instagram respectively. Matrix results showed that 66.7% of virtual interaction threats have a high severity and likelihood, namely: adopting atheistic ideas, spreading the thought of hate, undermining the values of the Saudi family, and adopting ideas that incite violence from cultural threats, privacy hacks, cyber-bullying, fraud, violence, social isolation and cybercrime from behavioral threats. The study recommends adopting a social risk management (SRM) concept, especially regarding risks to family, because it is a new dimension of social protection.

Risk Management Towards the Recovery and Sustainability of the SMEs Business in the Post COVID-19 Era

Purpose: The objective of this study was to identify risk management supporting the recovery and sustainability of SME businesses in Indonesia after the COVID-19 pandemic crisis. Theoretical Framework: Recent literature, Lima et al (2020) researched risk management in SMEs, using a literature review approach, create a concept of risk management in SMEs, which so far have not been widely studied. The result state that financial risk management and enterprise risk management, are among the most studied in the literature. Design/Methodology/Approach: This research method uses a literature review approach to systematically analyze risk management that has and has not been carried out by SMEs in Indonesia. In addition, it also provides insight and understanding related to risk management needed by SMEs in the recovery period, as well as strategies for adapting sustainable business concepts. Findings: The results of this study explain that SMEs in Indonesia experience many risks in running their business and are too vulnerable to face economic shocks. To adopt the concept of a sustainable business and business recovery after the COVID-19 pandemic, SMEs in Indonesia must carry out comprehensive risk management. Research, Practical & Social Implications: We suggest a future research agenda and highlight the contributions made to executive and management education. Originality/Value: The results indicate that the number of publications is growing, and the management and business area is the one that contributes the most, with the countries that produce in co-authorship also providing the most publications.

A critical review of the significance of elitism and pluralism to disaster risk management

AbstractDisasters and disaster risks are social phenomena that take place in a political space shaped by different political ideologies. Despite this connection, the field of disaster risk management has been developed without a deliberate incorporation of political theories. Using a narrative literature review methodology, this paper sought to elucidate the significance of political theory in shaping both the policy and practice of disaster risk management. The review reveals notable intersections between political theories, such as elitism and pluralism, and established disaster risk management paradigms, specifically objectivism and constructivism. Notably, elitism and objectivism tend to promote expertise, marginalize citizen participation, and emphasize centralized disaster management, whereas pluralism and constructivism advocate for diversity, tolerance, and competition, aligning with the concept of disaster risk management. The paper argues that ignoring political theories in disaster risk management can conceal a deeper understanding of the power relations between different stakeholders, as well as the historical, economic, social, and political characteristics of a society. It advocates for future studies to examine the contributions of political theories explicitly and critically to disaster risk policies and practices. This call highlights the need for a deeper understanding of how political theories impact the effectiveness and equity of disaster risk management.

Устойчивость к противомикробным препаратам и роль пробиотиков в ее преодолении

The concept of risk management and the ideology of microbiocenosis-oriented therapy can be one of the simple and understandable approaches to the formation of modern ideas about the possibilities of integrated use of antibiotics and probiotics as components of effective antimicrobial therapy. In addition to traditional bacterial probiotics, Saccharomyces boulardii CNCM I-745, which has a number of advantages for the realization of such a therapy strategy, are widely used in real practice. The affiliation of S. boulardii CNCM I-745 to fungi makes it possible to use them in any regimen of complex therapy, including antibacterial drugs. This approach improves treatment compliance, ultimate efficacy of therapy and reduces the likelihood of adverse drug reactions. S. boulardii CNCM I-745 are able to reduce the number of genes encoding antimicrobial resistance (ARG) by modulating the intestinal microbiota and controlling the number of bacteria actively forming the pool of ARG, activation of the immune system, which allows to implement antimicrobial effects against pathogens at early stages of the infectious process, production of saturated fatty acids that have antimicrobial properties and have synergistic effects with other antimicrobial drugs. Key words: antibiotic, antimicrobial resistance, resistome, Saccharomyces boulardii, mycobiome

СУТЬ ТА ПРИНЦИПИ ПРОЦЕСУ УПРАВЛІННЯ ПОДАТКОВИМИ РИЗИКАМИ СУБ’ЄКТІВ ГОСПОДАРЮВАННЯ

The constant change in the rules of the game in the field of taxation, the frank fiscal attitude of the controlling authorities towards taxpayers, the complexity of the legislation and the increase in the amount of tax obligations – all this requires business entities to take measures to manage their tax risks. During the last decades, the importance of this issue is only growing. Even trying to strictly follow the norms of tax legislation, business cannot always count on a constructive dialogue with tax authorities. Tax requirements around the world are increasing at a rapid pace, tax authorities are significantly intensifying their efforts in the field of tax collection, making significant investments in data, technology, and qualified specialists. In this regard, a change in the thinking of business entities can be observed: the tax minimization strategy is replaced by a new tax risk minimization strategy. It should be the basis of the modern process of tax risk management of business entities, which is becoming especially relevant today. To effectively manage your tax risks, you need to know both the theoretical and practical aspects of this process. The purpose of the article is to reveal the essence of the process of tax risk management of economic entities, to define its constituent elements and principles, to classify forms of tax risk management, to find possible ways to reduce the impact of external and internal factors of tax risks. The theoretical and methodological basis of this scientific research is analysis, synthesis, induction, deduction, analogy, abstraction, concretization and comparison. The article concludes that the theoretical and practical aspects of the process of tax risk management of business entities are mainly based on the general concept of risk management. In particular, this concerns the purpose of this process and the typical composition of its elements. And the specificity of tax risk management in comparison with other financial risks is the need to have deep professional knowledge in the field of accounting and taxation and the application of such risk management methods that arise from the main factors that can cause the emergence of tax risks.

A Framework for Operational Management of Urban Water Systems to Improve Resilience

Optimizing the management of hydraulic infrastructures that support water supply, wastewater, and stormwater drainage can increase the efficiency of these systems. A framework for operational management of urban water systems allows for robust management, which contributes to the system’s overall resilience. A methodology has been structured to support the decision-making process of managing entities. The methodology for the operational management of hydraulic infrastructures incorporates concepts of asset management, risk management, and technical management. It is organized into three operational areas (assessment, operation, and intervention) and aims to increase the efficiency of managing entities. Two cases were used to implement the aforementioned methodology—the Arouca Water Supply System (SAA-Arouca) and the Trofa Wastewater Drainage System (SAR-Trofa), both under the responsibility of Águas do Norte, S.A. In SAA-Arouca. There was a particularly significant reduction in the system input volume (purchased the first level) and the number of pipe busts observed in the subsequent period after the implementation of the methodology. Regarding the SAR-Trofa, the application of the methodology focused particularly on improper inflows (rainwater and others). The proposals for this system mainly aim at reducing the volumes collected by the drainage networks (in low-level infrastructures) and delivering them to different high-level infrastructures.