Retail Resilience Research Articles

Supply Chain Shocks and Retail Resilience: The Dynamics of Global Value Chains and Inventories

Supply Chain Shocks and Retail Resilience: The Dynamics of Global Value Chains and Inventories

Emphatic architecture: an approach to spatial quality concept in achieving adaptive retail resilience

The retail atmosphere is changing fast. A physical-based retail is developed by creating an experience with user empathy. The object of this research is an art fashion retail boutique fashion with art content and experiences that represent the uniqueness of customer segmentation. This type of retail will collapse if there are no repeat visits. Consequently, the retail resilience will be declined. Therefore, it is crucial to conceptualize how the customer experience in a retail setting influences purchasing decision-making. This study focuses on designing for customers with specific needs to gain personal experiences in art fashion retail. This experience is understood effectively through an empathic process. Spatial quality is related to the atmosphere. Understanding the atmosphere and customers is related to the existence of spatial settings, activities, senses, and behavior. The relationship between this aspect becomes the basis for developing the concept of personalizing from the customer's point of view. The strategy used is qualitative research to explore customer interaction experiences with spatial settings and gain a broad understanding of related aspects. The composition of the spatial quality elements of art fashion retail represents the customers' perception, experience, and behavior. Varied experiences include being close to a product, close to space, feeling at home, getting imaginative with settings, and uniting and strengthening social relationships. Then customers gain a comfortable atmosphere, so the existence of retail can be resilient in the latest era of retail business.

Food Retail Resilience Pre-, during, and Post-COVID-19: A Bibliometric Analysis and Research Agenda.

This paper aims to conduct a bibliometric mapping and systematic review of the food retail industry's resilience strategy in the context of COVID-19. Specifically, we aim to identify relevant research gaps in the industry during the pre-, during, and post-pandemic periods and highlight the differences between B2B and B2C sectors. We analyzed articles in the Scopus database from 2019 to 2022 using the PRISMA method for article selection, resulting in a total of 69 articles. We employed a VOS viewer for bibliometric mapping. Our analysis revealed that most studies focused on the impact of COVID-19, with only a few examining the pre- and post-pandemic periods critically. In the B2C context, we identified two major topics: changes in purchasing and consumption behavior, and food waste and safety. In the B2B sector, the two most recurrent subjects were retailers' strategies and supply chain management. This study provides valuable insights for policymakers by exploring industry trends and for scholars by highlighting future research agendas based on the identified topics.

Exploring the plot patterns of the retail landscape: The case of the Helsinki Metropolitan area

This study examines the impact of the morphological characteristics of plots in the Helsinki Metropolitan Area (HMA) on the retail landscape, with a focus on understanding the ways in which the morphological characteristics potentially influence the distribution, agglomeration and diversity of retail businesses. Although frequently underestimated in contemporary placemaking practices, this research emphasizes the role of the dual nature of plots as an element of urban form and an element of control over the retail landscape of the city. In this sense, the role of the morphological characteristics of plots in shaping the retail landscape of the city was investigated. The compositional (size, frontage ratio) and configurational (integration, betweenness, frequency) features of the plot in the HMA ( n = 77,736) were measured. Thereafter an unsupervised two-step clustering method was applied to reveal the subtle morphological regions through plot patterns. Computational plot characterization with open data sets yielded six plot types having different morphological characteristics and geographic distribution patterns. The spatial capacities of each plot type for retail distribution, agglomeration and diversity were then analysed and compared. This research argues that the interrelationship of the dual nature of plot plays an important role in placemaking processes. The results suggest that the spatial capacity of plots to accommodate street-based retail clusters is improved with spatially integrated, fine-grained urban fabric with independent micro-businesses involving a diversity of uses and actors. The study argues that these spatial conditions might also increase retail resilience and contribute to the vitality and viability of the retail landscape.

The Impacts of Shopping Tourism on Retail Sales and Rents: Lessons from the COVID-19 Quasi-Experiment of Hong Kong

This research studies the impact of shopping tourism on retail sales and rents, using the COVID-19 pandemic as a quasi-experiment. Shopping tourism refers to individuals who travel primarily for shopping purposes, and their spending patterns can have significant effects on the retail sector. The COVID-19 pandemic disrupted global travel and resulted in a decline in shopping tourist arrivals, leading to a downturn in sales for retailers dependent on shopping tourism. Additionally, the decline in shopping tourism affected retail rents, as the reduced demand for retail spaces posed challenges for property owners in attracting tenants. The study focuses on Hong Kong, a prominent shopping destination, which experienced a significant decline in tourist arrivals and retail sales during the pandemic. The research analyses the relationship between tourist arrivals, retail sales, and rents using time series analysis and identifies the impact of shopping tourism on retail rents. The findings suggest a positive association between tourist arrivals and retail sales and rents, particularly during the period of shopping tourism growth. However, the pandemic severely reduced this effect, revealing the impact of shopping tourists on the retail sector. The study concludes by discussing the implications for retail resilience and highlighting the need for further research on the impacts of shopping tourism on retail sales and rents.

Exploring CBD Retail Performance, Recovery and Resilience of a Smart City Following COVID-19

The city of Christchurch, New Zealand, incurred significant damage due to a series of earthquakes in 2010 and 2011. The city had, by the late 2010s, regained economic and social normalcy after a sustained period of rebuilding and economic recovery. Through the concerted rebuilding effort, a modern central business district (CBD) with redesigned infrastructure and amenities was developed. The Christchurch rebuild was underpinned by a commitment of urban planners to an open and connected city, including the use of innovative technologies to gather, use and share data. As was the case elsewhere, the COVID-19 pandemic brought about significant disruptions to social and economic life in Christchurch. Border closures, lockdowns, trading limitations and other restrictions on movement led to changes in traditional consumer behaviors and affected the retail sector’s resilience. In this study, we used CBD pedestrian traffic data gathered from various locations to predict changes in retail spending and identify recovery implications through the lens of retail resilience. We found that the COVID-19 pandemic and its related lockdowns have driven a substantive change in the behavioral patterns of city users. The implications for resilient retail, sustainable policy and further research are explored.

Resilient Inner Cities: Conditions and Examples for the Transformation of Former Department Stores in Germany

Digitalisation is leading to fundamental changes in the German retail sector and the city centres as places of trade. Traditional forms of business such as department stores have significantly reduced their branch networks. Their conversion poses major questions not only for the property owners but also for the municipalities concerned. As key properties, the buildings are of particular relevance for the reorientation of the inner-city use structure. In view of the reduced importance of retail in inner cities, it is discussed how the transformation of these properties can increase the resilience of city centres. Therefore, we conducted a systematic literature analysis on urban and retail resilience and derived ten dimensions for resilient city centres. We applied the ten dimensions and related criteria in the analysis of five selected case studies in Germany and assessed that new, innovative and flexible re-uses could be realised in the former department stores, increasing the multifunctionality and robustness of the city centres. The conversion of the buildings is not only sustainable from the perspective of climate and resource efficiency, but also contributes to the preservation of the local building culture and the identification of the citizens with the inner city.

Planning for resilient central-city shopping districts in the post-Covid era: an explanatory case study of the Hoddle Grid in Melbourne

AbstractThis research explores how central-city shopping districts could be transformed to support a post-Covid lifestyle, where people re-embrace community, local streets and walking while relying more on online shopping. By reviewing metropolitan/city development plans since the 1980s and mapping changes of retail provisions, urban environment and pedestrian movements in Melbourne’s Hoddle Grid in the twenty-first century, this paper shows that planning policies focusing on people-centred experiences in the central-city shopping district helped to improve retail resilience. This paper thus adds insights to understanding the relentless retail landscape changes and has implications for central-city retail planning in the post-Covid era.

The Resilience of Urban Retail System in the Face of the COVID-19 Pandemic. The Case Study of Poland

Urban retail systems in Poland have been changing constantly during the last 30 years. When it seemed that the consumption lifestyle of Poles became stable, and likewise the relations within the urban retail system, it was placed under the strain of the shock of the pandemic. The aim of the study is to discuss challenges that the urban retail systems face as a consequence of the COVID-19 pandemic, how the relationships within those systems have changed and how the resilience of entities that create urban retail systems has changed. The article focuses on the case study of Poland, the largest and the fastest growing country in Central and Eastern Europe. To achieve the research goal, a broad and detailed critical literature review was used: literature, scientific articles, reports and daily press with a business profile were analyzed. Complementary to a qualitative approach was an analysis of quantitative data from the Central Statistical Office of Poland and Eurostat regarding the period from 2007 to 2021. The COVID-19 pandemic constitutes a unique occasion in which to conduct a stress-test of the concept of retail resilience in the lively organism of a city; it also delivers a useful framework for analyzing processes occurring in the Polish retail trade. The undertaken research contributes to these concepts by indicating how the shock of COVID-19 could affect components of the urban retail system in ambivalent ways as they express different levels of resilience. Some elements of the system had no problems with adjustments to the shock of the pandemic, whereas others with more rigid structures had problems with adaptation.

Urban Shopping Malls and Sustainability Approaches in Chilean Cities: Relations between Environmental Impacts of Buildings and Greenwashing Branding Discourses

This article seeks to discuss the recent discrepancies between the environmental effects of large retail buildings located in urban centers and the media and corporate discourses that these retailers have on the environment and sustainability to the public and to local authorities. By using mixed methods of quantitative and qualitative data analysis of two of the biggest shopping centers in Santiago de Chile, this exploratory research seeks to inaugurate an interdisciplinary academic discussion on the relevance of comparing the media discourses about sustainability issued by urban developers and the physical effects that massive private buildings create in their surroundings. By using the retail resilience theoretical framework, this research seeks to understand the disruption in retail systems, both from socio-economic and environmental indicators. Comparing the environmentally sensitive discourses promoted by Chilean retailers in advertising campaigns and corporate speeches with the environmental effects that large retail buildings brought to the surrounding areas in terms of urban deforestation and increasing superficial temperature, this paper probes that greenwashing campaign are not only used to impact corporate legitimacy with consumers and investors but also to deliberately diminish the environmental responsibilities of private developers in vulnerable urban areas.

Predicting resilience in retailing using grey theory and moving probability based Markov models

The level of resilience for an urban retail system is referred to as the ability of diverse types of retailing to adjust to any modifications, crises or shocks, which can adversely influence the system equilibrium, without compromising on performing its’ functions in a viable way. We use the case of retailing in an urban environment, considering a town center, and observed the resilience factors in retailing. Apart from that, we propose a methodology to measure and predict the level of retail resilience of urban town centers. The idea and theory of grey prediction models and moving probability based Markov models are used in this research for predicting the retail resilience of town centers using several identified indicators. Here, the retail resilience of a case town center, which is located in an Indian city, is evaluated based on the five indicators of retail resilience. From the results of prediction, an increasing trend in the level of retail resilience is observed for the case during 2020. This is perceived as per the results of predictions from the grey model of the first order and with one variable (GM (1, 1) model) and the grey moving probability state Markov model-based error correction. Managers can acknowledge the level of retail resilience and the stage of the adaptive cycle, where the town center stands in resilience, for improving the future trends in the resilience of the town center. Also, the policy implications points in the direction to mend or amend strategies to fit the town center within the adaptive cycle of resilience, as discussed in the paper.

Public Policy for Sustainability and Retail Resilience in Lisbon City Center

International organizations, public authorities and researchers have increasingly been concerned with urban resilience and sustainability. We focus on the triangle retail, urban resilience and city sustainability, aiming to uncover how cities have coped with retail challenges to increase their resilience towards a sustainable path, highlighting the role played by public policy. The case study asks, is Central Lisbon strongly affected by processes of regeneration, touristification and gentrification, simultaneously with changes in retail. The analysis of planning and other policy documents complemented by fieldwork evidence shows a close link between public initiatives and private entrepreneurship and their impacts in the vitality of the core. The text shows that the policy outlined by local authorities to overcome the decline of the city center and to meet the aims of sustainability implies urban resilience. The transformation of retail is aligned with that vision and is supported its achievement, while the commercial fabric suffered an evolution from shopping to consumption spaces, polarized by culture and entertainment, targeting new consumers and lifestyles. However, new social and economic challenges arise due to escalating housing prices, change in retail supply, the excessive dependence of tourism and the danger of losing part of the city’s identity.

A commentary on the United Kingdom's leading food retailers' resilience plans in the face of climate change

In September 2019, the U.K. House of Commons Environmental Audit Committee warned that the United Kingdom's food supply was vulnerable to climate change. Within the U.K. food retailing is highly concentrated with the four leading food retailers accounting for almost 70% of all food sales. In the face of the threat of climate change to food supplies, a focus on resilience might be seen to have much to offer retailers. However, little work has been published in the academic literature on if, and how, retailers are employing the concept of resilience in their business plans. With these thoughts in mind, this commentary paper provides an exploratory review of how the United Kingdom's four leading food retailers, namely Tesco, Sainsbury's, Asda, and Morrisons, have publicly acknowledged the importance of resilience in the face of climate change. The paper outlines definitions of resilience and retail resilience, draws out four general themes within the U.K. food retailers' resilience plans, and offers some wider reflections on the retailers' resilience plans in the face of climate change.

Resilient Forms of Shopping Centers Amid the Rise of Online Retailing: Towards the Urban Experience

The rapid expansion of online retailing has long raised the concern that shops and shopping centers (evolved or planned agglomerations of shops) may be abandoned and thus lead to a depletion of urbanity. Contesting this scenario, I employ the concept of ‘retail resilience’ to explore the ways in which different material forms of shopping may persist as online retailing proliferates. Through interviews with planning and development professionals in Edmonton (Canada), Melbourne (Australia), Portland (Oregon), and Wuhan (China); field/virtual observations in a wider range of cities; and a morphological analysis of key shopping centers, I find that brick-and-mortar retail space is not going away; rather, it is being increasingly developed into various shopping spaces geared toward the urban experience (a combination of density, mixed uses, and walkability) and may thus be adapted to online retailing. While not all emerging forms of shopping may persist, these diverse changes, experiments, and adaptations of shops and shopping centers can be considered a form of resilience. However, many emerging shopping centers pose a threat to urban public life.

The resilience of shopping centres: An analysis of retail resilience strategies in Lisbon, Portugal

Abstract Retail is a dynamic sector and for several decades shopping centres have been the most successful format. Although such shopping centres have been held responsible for the decline of other retail concepts, they are not without problems and some retail precincts are losing their viability, becoming dead malls. Some other shopping centres however are quite resilient. In this study we analyse the different retail resilience strategies used by older shopping centres to overcome their declining trend. For empirical evidence we adopt a case study methodology and fieldwork to investigate the evolution of all old shopping centres in Lisbon, confirming that a general trend of decline is affecting a large majority of those retail precincts. Refining our analysis, we interviewed managers from three shopping centres that remain viable. We conclude that a wide range of strategies can be implemented, all of which enhance the relevance of the shopping centre management structures.

Planning for retail resilience: Comparing Edmonton and Portland

Commercial retail areas within cities have traditionally not only satisfied the demands for various goods and services, but have also contributed to elements of community sustainability and livability as a form of public good. Since the end of World War II, innovations in retail formats have occurred as retailers seek to maximize their financial efficiency. However, this often has consequences for community sustainability and livability. This research employs resilience theory to examine how cities have coped with retail innovations through a comparative case study of Edmonton (Alberta, Canada) and Portland (Oregon, USA). Through historical document review and interviews with senior planners in both cities, it is found that adaptive retail management which emphasize principles over visions, which feature an active, informed, and highly organized public and a polycentric planning system encouraging planning diversity and consensus building can contribute to more resilient retail outcomes that preserve a broader range of retail and public functions.

Urban policies, planning and retail resilience

Retail trade is a private-sector activity: its structure and location result mainly from the action of individuals and firms in a given time and space. However, planning and regulations, which translate the way collective interest relates to private interest, have a significant effect on the activity.When examining the relationship between retail and urban space in the last three decades, in what may be regarded as a process of general deregulation, it is possible to identify the continued relevance of public policies, plans and projects, although with differing intensity. This finding applies considering either those rules specifically designed for retail or those with a spatial focus on places where retail plays a significant role, as is the particular case of the “city centre”.Policy and planning are seen in this article in their relationship with retail and urban resilience, as the text deals with the way in which they influence the situation in the countries which were the object of study in the Replacis Euro-net research project: France, Portugal, Sweden and Turkey. The article intends to examine the role of the countries’ cultural framework in policy design and to demonstrate how regulations, planning systems and practices contribute significantly to understanding the differences in urban retail structure between these countries (and, in particular, in some of their cities).

Consumerscapes and the resilience assessment of urban retail systems

Despite the plethora of studies on the behavior and values of consumers, research in the social sciences tends to sideline the role of the cultural dimension of consumption in the assessment of vitality and resilience of urban retail systems. However, given the tendency for retailers to make consumers a key element in their strategies, the cultural approach seems to be a valuable alternative to firm-centric analysis. This paper seeks to face this challenge mobilizing the lens of Consumer Culture Theory (CCT). The aim is to show why consumerscapes matter in the assessment of urban retail resilience. According to Arnould (2005), CCT allows us to capture the motivating social and cultural contexts of retail patronage and purchasing behaviors and the myriad of motivating factors behind the retail purchase decision. People have a variety of projects that they tend to realize through shopping practices and consumption, and retailers offer the range of resources they need to accomplish such projects. Bearing these ideas in mind, we suggest that in order to assess the resilience of urban retailing we need to know the extent to which the different shopping districts provide consumers with the range of resources they want so as to fulfill their projects, and how retailers and public authorities can, in the long term, sustain or improve the levels of consumer satisfaction. These ideas are discussed both in a theoretical and empirical way supported by the data collected from consumer surveys carried out in three neighborhood shopping districts in Greater Lisbon.

Spatial resilience and urban planning: Addressing the interdependence of urban retail areas

In this article we look at examples of three predominant kinds of Swedish retail places – the pedestrianised city centre, the neighbourhood centre and the regional shopping mall – all of which play important (winning or losing) roles in contemporary retail development. This investigation is based on an empirical study of the Malmö region (in southern Sweden) and the findings suggest that the different retail areas are developing independently following the logic of their own business. They have failed to relate their business to the retailscape of the urban region. We also develop spatial resilience as a concept that can be used to acknowledge the interdependence of different retail areas in discussions of urban and regional planning. We argue that more fluid or associative means of stabilisation seem to be overlooked in the present strategies for retail resilience, leaving more classical network stabilization as the only means of choice.