Patient Satisfaction Survey Results Research Articles

Difference Of Community Assessment and Perception Marketing Mix (7P) on Service Satisfaction in UNISMA Hospital Malang

Globalization has a big impact on the development of the business world and opportunities for institutions engaged in services. Hospitals are required to find new marketing ideas/strategies in maintaining their existence and improving the quality of services for the creation of patient satisfaction. The lack of promotion of superior hospital products (50%) and the low results of patient satisfaction surveys for services (30%) indicate the need to improve aspects of the marketing mix at Unisma Hospital in Malang. This study aims to analyze public perceptions of the marketing mix (7P) in service satisfaction at Unisma Malang Hospital. This study is in the form of a survey (cross sectional study approach) with 85 respondents selected using the accidental sampling method. The data collection method was carried out through interviews and using a service satisfaction questionnaire containing a marketing mix (7P) component. The results showed that of the 7 aspects of marketing mix there were 2 dominant aspects and there was a need for improvement, namely the promotion aspect where 41 chose the lack of activities made by RSI Unisma as the promotion of RSI Unisma and the process aspect where as many as 54 chose the lack of speed and accuracy of the service. Therefore, based on these problems, it is necessary to improve the hospital marketing strategy and improve the quality of service. The solution to this problem is to promote activities that are under the auspices of the Nahdlatul Ulama as an effort to promote and review services, processes and procedures.
 Keywords: Perception, Marketing Mix, Patient Satisfaction

Deprescribing initiative of NSAIDs (DIN): Pharmacist-led interventions for pain management in a federal correctional setting.

Nonsteroidal anti-inflammatory drugs (NSAIDs) are widely prescribed for management of pain and inflammation. However, these medications are associated with adverse outcomes such as dyspepsia and acute myocardial infarction, especially with long-term uses. We sought to determine the effect of a pharmacist-led deprescribing intervention on oral NSAID use among patients in federal custody. Clinical pharmacists from Correctional Services Canada (CSC) conducted a prospective case series of adult patients with chronic noncancer pain who were on long-term NSAIDs (defined as >90 days supply in the past 120 days) in 3 CSC institutions in British Columbia, Canada. CSC clinical pharmacists met with patients to perform medication reviews and identify drug-related problems, with a focus on analgesic therapy. Pharmacist-led interventions were implemented in consultation with the primary care team to address these drug-related problems. Patient progress was monitored weekly for 3 months. Function, quality of life and pain severity scores (modified SPAASMS, Patient-Specific Functional Scale [PSFS] and visual analog scale [VAS] scores) were compared at baseline, 6 weeks and 3 months postintervention. Patient satisfaction survey results were also collected at 3 months. A total of 53 patients received clinical pharmacist interventions. Modified SPAASMS, PSFS and VAS scores were collected at baseline, 6 weeks and 3 months from 38 patients (some were lost to follow-up when released back into the community). All 38 patients demonstrated clinically significant improvements to all 3 pain scales at 3 months (mean SPAASMS scores decreased by 7 points, mean PSFS scores increased by 2 points, mean VAS scores decreased by 2 points). Twenty-four of 31 patients who completed the patient satisfaction survey agreed that their overall health and well-being improved because of the visit they received from the pharmacist. Clinical pharmacist-led interventions in CSC have shown to reduce oral NSAID use as well as contribute positively to patient pain scores.

Functional performance and patient satisfaction comparison between a 3D printed and a standard transradial prosthesis: a case report

BackgroundThe delay between amputation and prosthesis fitting contributes to the high rate of prosthetic abandonment despite advances in technology. Three-dimensional (3D) printing has allowed for the rapid fabrication of prostheses. Allowing individuals with amputations to interact with a prosthesis shortly after their procedure may reduce rejection chances. The purpose of the current investigation is to compare functional outcomes and patient satisfaction between a standard transradial prosthesis fitted in a clinic with a 3D-printed prosthesis fitted remotely. The standard prosthesis featured a hook terminal device, while the 3D printed prosthesis’ terminal device was a functional hand.ResultsThe main finding of this case study was that the use of a 3D printed arm prosthesis fitted remotely resulted in better functional performance, but lower overall patient satisfaction than the standard arm prosthesis. Use of the 3D printed arm resulted in improved gross manual dexterity as measured by the Box and Block test. The 3D printed prosthesis also allowed improved performance in bimanual coordination. However, the standard-hook device scored higher in patient satisfaction survey results. The patient's concerns with the 3D printed prosthesis were the durability and effectiveness of the device.ConclusionWhile durability and complex grip patterns remain a concern, the positive attributes of 3D printed prostheses include visual appeal, ease of donning, and customization of parameters to improve upper-limb symmetry offers a promising option to familiarize new amputee patients with the use of a prosthesis. Rapid manufacturing and remote fitting allows 3D printed devices to serve as postoperative transitional devices and may function as definitive devices with minimal loss of functionality if standard clinic-based prostheses are not available.MethodsThe patient was a 59-year-old male with a traumatic transradial amputation of the dominant arm. A 3D printed transradial prosthesis was remotely fitted and manufactured using photogrammetry. Assessments were performed initially with the standard-hook prosthesis and then with the 3D printed device after a 5-week familiarization period. Functional outcomes were evaluated using the Box and Block Test and Bimanual Coordination Tray Test. Patient satisfaction was evaluated using two self-reported questionnaires (the QUEST 2.0 and the modified OPUS).

Enhanced Skills Lead to Improved Patient, Nurse Satisfaction

Enhanced Skills Lead to Improved Patient, Nurse Satisfaction

Leveraging Collaboration in Pediatric Multidisciplinary Colorectal Care Using a Telehealth Platform.

Pediatric colorectal problems often require complex multidisciplinary care (MDC), which has been affected by the SARS-CoV-2-2019 (COVID-19) pandemic. We describe our utilization and implementation of telehealth (TH) for pediatric colorectal surgery MDC visits and collate patient satisfaction using TH compared to in-person (IP) visits. Implementation of a single-institution MDC TH platform to perform patient visits on February 1, 2020 was studied. Following 6months of implementation, TH visits' characteristics were compared with IP visits in the 3months before implementation by patient volume, length of clinic visits, and patient satisfaction survey results. Before implementation, 152 (100%) of clinic visits were IP. During the implementation, 87 (37.7%) were TH visits. Seventy-four (49%) were MDC visits, 17 (23%) of these using the TH platform. Each TH visit's median length was 25minutes (IQR 15-30), while the median length of IP visits was 45minutes (IQR 30-45). Pre-implementation satisfaction scores were 88.6% positive, while satisfaction scores after implementation were 96.8% positive. None of the patients who utilized the TH platform had an unplanned hospital admission within 24hours of being seen. Our experience demonstrates that the TH platform can provide an efficient avenue for established patients and families to receive highly complex multidisciplinary follow-up care. High levels of patient satisfaction indicated that TH should become part of the routine care plan for patients who require long-term or consistent follow-up.

Patient Factors and Perioperative Outcomes Affect Hospital Consumer Assessment of Healthcare Providers and Systems Survey Response Rates After Primary Total Hip Replacement.

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a federally mandated survey that assesses patient satisfaction after hospitalization. It has been noted that a minority of patients actually return the survey. Potential bias in who does and does not respond to the survey (nonresponse bias) after total hip arthroplasty (THA) may affect the survey results. All adult patients undergoing inpatient elective primary THA between February 2013 and May 2020 at a single institution were selected for retrospective analysis. After discharge, all had been mailed the HCAHPS survey, and the primary outcome for the current study was survey return. Patient characteristics and 30-day perioperative outcomes were assessed. Univariate and multivariate analyses were performed to determine correlations between the above variables and HCAHPS survey return status. Of 3,310 THA patients analyzed, 1,049 (31.69%) returned the HCAHPS surveys. On multivariate regression analyses, patients who did not return the survey were more likely to have a higher American Society of Anesthesia score (score of three or higher, odds ratio [OR] = 2.27; P < 0.001), be more functionally dependent (OR = 2.69; P = 0.005), or be Black/African American (OR = 3.40; P < 0.001). Similarly, patients who did not return the survey were more likely to have had any adverse event (OR = 1.80; P = 0.012), major adverse event (OR = 2.88; P = 0.007), readmission (OR = 2.13; P < 0.001), be discharged to a place other than home (OR = 1.71; P < 0.001), or stay in the hospital for longer than 3 days (OR = 1.89; P < 0.001). After THA, the HCAHPS survey response rate was only 31.69% and completion of the survey correlated with demographic and perioperative variables. These findings suggest that the HCAHPS survey results should be interpreted as a skewed sample of the true surgical patient population. Nonresponse bias is an important factor to consider when evaluating healthcare quality, patient satisfaction survey results, and their effects on federal hospital reimbursement rates.

A Hybrid Model of Outpatient Memory Care in the COVID Era

IntroductionThe coronavirus pandemic has drastically affected day-to-day life, including the way healthcare is provided. An emphasis is placed on the need to transition to telemedicine to reduce exposure rates. The effects of the pandemic have been especially significant in the geriatric population, which is at increased risk of hospital mortality with infection: 35% mortality for patients aged 70 to 79 years and greater than 60% mortality for patients aged 80 to 89 years (Gómez-Belda et all., 2020, Wiersinga et al., 2020). Physicians, as well as patients, have had to quickly adapt to telemedicine for outpatient services to reduce rates of transmission and infection. However, the barriers to telemedicine are also higher in the geriatric population. The lack of smart devices with cameras, microphones, internet, and the lack of ability and comfort in using these are some of the barriers in which the older population face (Hawley, et al. 2020). With confounding factors of dementia limiting instrumental activities of daily living, learning new technology can also be an additional burden to this population. This can lead to unwillingness or hesitation in participation of telehealth visits by both the patient and the caretaker. An increase in caregiver burden has also been shown secondary to the coronavirus pandemic and the increased isolation (Alexopoulos et al., 2020).MethodsAt the Banner Alzheimer's Institute, the needs of this population led to the development of the Hybrid model of care, which allows some patients to be present in person at the office but distanced in a separate room from the providers. In a separate room, a screen with a camera is set up so the appointment can occur as a “remote” visit. When indicated, short direct contact is made to complete a physical exam. This reduced time of close contact is important for infection control, especially when as testing prior to visits is not widespread for outpatient services. Prolonged exposure is defined as within 6 feet of contact with infected persons for at least 15 minutes (Wiersinga et al., 2020). This hybrid model allows for decreased time of contact, and therefore decreases exposure risk while removing the initial barrier of access to and difficulty navigating technology in this population. With more hybrid visits, patients may even develop more comfort and confidence in technology use for fully remote visits.We analyzed data routinely collected by the department regarding patient and provider satisfaction. We analyzed ratings on front desk interactions, provider interactions, ease of care, office net promoter score (NPS), and provider NPS. We compared the ratings from June to October of 2020, when the hybrid model was in use, to the ratings from June to October of 2019 using a paired t-test.ResultsNone of the measures analyzed showed any statistically significant difference between the scores.ConclusionsTo provide care to the high-risk geriatric population, we developed this hybrid model of treatment. A key concern was the potential for patient dissatisfaction with not being able to see the provider in person. However, this was not seen on the patient satisfaction survey results. One reason could be related to increased flexibility from patients considering the pandemic, the quality of video visits, and a perception of valuing safety over in person visits. In the evaluation of this model, using the typical measure of patient and provider satisfaction, we did not see significant differences between the previous and new models of care. This is an encouraging result and argues for the increased use of this hybrid model in the future to optimize infection prevention while maintaining patient satisfaction. With the use of the hybrid model, geriatric patients can be partially exposed to use of technology first in the office and be provided with in person tutorials on video use. This can normalize the use of video visits with time and practice and therefore lead to more confidence when applying the use of technology at home. The hybrid model can also mitigate concern over continuous exposure, and therefore address the wellbeing of physicians.FundingNot applicable

A novel 2-week wait lung cancer pathway starting with a telephone consultation, with patient satisfaction survey results

Nationally, 2-week wait (TWW) referral rates are increasing. This is reflected locally, with no corresponding rise in numbers of new cancers diagnosed. In May 2018, in collaboration with local general practitioners (GPs), we redesigned our pathway to enable speedier diagnosis and reassurance. First, the referring GP requests computed tomography (CT) of the chest/abdomen and blood tests, at the same time as electronically booking a TWW telephone appointment (OPA) with a respiratory consultant. Initially local GPs were reluctant to book the CT as they did not want the responsibility for chasing and acting on the results, but agreement was reached and …

The discontinuation of contact precautions for methicillin-resistant Staphylococcus aureus and vancomycin-resistant Enterococcus: Impact upon patient adverse events and hospital operations

BackgroundContact precautions for endemic methicillin-resistant Staphylococcus aureus (MRSA) and vancomycin-resistant Enterococcus (VRE) are a resource-intensive intervention to reduce healthcare-associated infections, potentially impeding patient throughput and limiting bed availability to isolate...

Pilot Study to Evaluate the Safety, Feasibility, and Financial Implications of a Postoperative Telemedicine Program.

Telemedicine in surgery holds promise for improving access and decreasing costs, but its role remains ill-defined. This pilot study was performed to investigate the safety, feasibility, and financial implications of providing postoperative care using an electronic clinic (eClinic) at a university hospital. An easy-to-use and secure eClinic platform was constructed in Epic (Epic Systems Corporation, Verona, WA). Patients undergoing laparoscopic cholecystectomy, appendectomy, and hernia repairs on an adult acute care surgery service were enrolled in this program over an 11-month period (March 2017 to January 2018). Patients with prolonged hospitalizations (greater than 4 nights), perioperative complications, drains, and open wounds were excluded. Demographics, clinical outcomes, encounter time, patient satisfaction survey results, and cost analysis were compared with the traditional clinic (tClinic) patient population. Two hundred thirty-three eligible patients (61% female; mean age 41 ± 16 years) were enrolled in this program. Their demographics were no different than the tClinic. Frequencies of readmission, reoperation, and emergency department visits (2.7%, 0%, and 4.2%, respectively) in the eClinic group were also similar to the tClinic group. However, total visit time was significantly shorter in the eClinic group (14 vs 145 minutes, P < 0.01). Anonymous surveys demonstrated a high degree of satisfaction, with 85% of patients expressing desire to utilize the eClinic again. This program enhanced the capacity for new visits to tClinic, with a resultant projected increase in additional operative cases and revenue for the health care system. A safe and efficient postoperative telemedicine program can be constructed utilizing a widely available electronic medical record system, which can improve patient satisfaction, optimize throughput, and increase gross charges for the healthcare system.

Patient satisfaction and re-audit of the vacuum excision (VACE) pathway for the management of breast lesions of uncertain malignant potential (B3)

Introduction: The VACE pathway was introduced at St Georges Hospital in 2015. The first year’s data was presented at the Association of Breast Surgery (ABS) Conference in 2017. 93 patients were managed by VACE resulting in 17 patients being upgraded to cancer. The complexity of the pathway resulted in three patients breaching the 62 day cancer target. The longest interval in the pathway was between core biopsy and VACE. In response, VACE capacity was increased and earlier MDT discussions were introduced. This is a re-audit of our outcomes following these changes. We also present our first patient satisfaction survey results.

Opioids Consumed in the Immediate Post-Operative Period Do Not Influence How Patients Rate Their Experience of Care After Total Hip Arthroplasty

BackgroundPatient perception of care, commonly measured with Press Ganey (PG) surveys, is an important metric used to determine hospital and provider reimbursement. However, post-operative pain following total hip arthroplasty (THA) may negatively affect patient satisfaction. As a result, over-administration of opioids may occur, even without marked evidence of pain. Therefore, this study evaluated whether opioid consumption in the immediate postoperative period bears any influence on satisfaction scores after THA. Specifically, this study assessed the correlation between post-operative opioid consumption and 7 PG domains: (1) Overall hospital rating; (2) Communication with nurses; (3) Responsiveness of hospital staff; (4) Communication with doctors; (5) Hospital environment; (6) Pain Management; and (7) Communication about medicines. MethodsOur institutional PG database was reviewed for patients who received THA from 2011 to 2014. A total of 322 patients (mean age = 65 years; 61% female) were analyzed. Patient’s opioid consumption was measured using a morphine milli-equivalent conversion algorithm. Bivariate correlation analysis assessed the association between opioid consumption and Press-Ganey survey elements. Pearson's r assessed the strength of the association. ResultsNo correlation was found between total opioid consumption and Overall hospital rating (r = 0.004; P = .710), Communication with nurses (r = 0.093; P = .425), Responsiveness of hospital staff (r = 0.104; P = .381), Communication with doctors (r = 0.009; P = .940), Hospital environment (r = 0.081; P = .485), and Pain management (r = 0.075; P = .536). However, there was a positive correlation between total opioid consumption and “Communication about medicines” (r = 0.262; P = .043). ConclusionsOur report demonstrates that PG patient satisfaction scores are not influenced by post-operative opioid use, with the exception of PG domain, “Communication about medications.” These results suggest that opioid medications should be administered based solely on patient requirements without concern about patient satisfaction survey results.

Provider-Initiated Patient Satisfaction Reporting Yields Improved Physician Ratings Relative to Online Rating Websites.

Recently, providers have begun to publicly report the results of patient satisfaction surveys from their practices. However, these outcomes have never been compared with the findings of commercial online physician rating websites. The goals of the current study were to (1) compare overall patient satisfaction ratings for orthopedic surgeons derived from provider-based third-party surveys with existing commercial physician rating websites and (2) determine the association between patient ratings and provider characteristics. The authors identified 12 institutions that provided publicly available patient satisfaction outcomes derived from third-party surveys for their orthopedic surgeons as of August 2016. Orthopedic surgeons at these institutions were eligible for inclusion (N=340 surgeons). Provider characteristics were recorded from publicly available data. Four high-traffic commercial online physician rating websites were identified: Healthgrades.com, UCompareHealthCare.com, Vitals.com, and RateMDs.com. For each surgeon, overall ratings (on a scale of 1-5), total number of ratings, and percentage of negative ratings were compared between provider-initiated internal ratings and each commercial online website. Associations between baseline factors and overall physician ratings and negative ratings were assessed. Provider-initiated internal patient satisfaction ratings showed a greater number of overall patient ratings, higher overall patient satisfaction ratings, and a lower percentage of negative comments compared with commercial online physician rating websites. A greater number of years in practice had a weak association with lower internal ratings, and an academic practice setting and a location in the Northeast were protective factors for negative physician ratings. Compared with commercial online physician rating websites, provider-initiated patient satisfaction ratings of orthopedic surgeons appear to be more favorable, with greater numbers of responses. [Orthopedics. 2017; 40(5):304-310.].

Transparency of Mandatory Information Disclosure and Concerns of Health Services Providers and Consumers.

Background: This study analyzed differences between transparency of information disclosure and related demands from the health service consumer’s perspective. It also compared how health service providers and consumers are associated by different levels of mandatory information disclosure. Methods: We obtained our research data using a questionnaire survey (health services providers, n = 201; health service consumers, n = 384). Results: Health service consumers do not have major concerns regarding mandatory information disclosure. However, they are concerned about complaint channels and settlement results, results of patient satisfaction surveys, and disclosure of hospital financial statements (p < 0.001). We identified significant differences in health service providers’ and consumers’ awareness regarding the transparency of information disclosure (p < 0.001). Conclusions: It may not be possible for outsiders to properly interpret the information provided by hospitals. Thus, when a hospital discloses information, it is necessary for the government to consider the information’s applicability. Toward improving medical expertise and information asymmetry, the government has to reduce the burden among health service consumers in dealing with this information, and it has to use the information effectively.

Meta-analysis: complex relationships between patient satisfaction, age and item-level response rate

Causality of the relationship between the objective quality outcomes of care and patient satisfaction has been questioned in many studies. Consequently, it is highly important to study potential confounders in order to improve reliability and validity of patient satisfaction surveys and enable comparisons between objective and subjective outcomes. This study aimed to test the effect of item-level response rate on the results of patient satisfaction surveys and its interaction with another potential confounding factor, patient age. The data included 39 surveys with balanced Likert-scale items. The surveys were systematically gathered from PubMed and had been published 2005–2014. The relationship between the item-level patient satisfaction and item-level response rate was almost without exception positive when the overall patient satisfaction was &gt;4.2 on a traditional 1–5 scale and patients were middle-aged or older. The meta-analysis demonstrated that the relationship between item-level patient satisfaction and item-level response rate is situational, and generalisations regarding the size of the correlation should be made with caution. Controlling for item-level response rate and patient age, simultaneously, is necessary to improve validity of patient satisfaction surveys. The present study calls for novel age-specific approaches to deal with missing data.

How to ask about patient satisfaction? The visual analogue scale is less vulnerable to confounding factors and ceiling effect than a symmetric Likert scale.

To study the effects of scale type (visual analogue scale vs. Likert), item order (systematic vs. random), item non-response and patient-related characteristics (age, gender, subjective health, need for assistance with filling out the questionnaire and length of stay) on the results of patient satisfaction surveys. Although patient satisfaction is one of the most intensely studied issues in the health sciences, research information about the effects of possible instrument-related confounding factors on patient satisfaction surveys is scant. A quasi-experimental design was employed. A non-randomized sample of 150 surgical patients was gathered to minimize possible alterations in care quality. Data were collected in May-September 2014 from one tertiary hospital in Finland using the Revised Humane Caring Scale instrument. New versions of the instrument were created for the present purposes. In these versions, items were either in a visual analogue format or Likert-scaled, in systematic or random order. The data were analysed using an analysis of covariance and a paired samples t-test. The visual analogue scale items were less vulnerable to bias from confounding factors than were the Likert-scaled items. The visual analogue scale also avoided the ceiling effect better than Likert and the time needed to complete the visual analogue scale questionnaire was 28% shorter than that needed to complete the Likert-scaled questionnaire. The present results supported the use of visual analogue scale rather than Likert scaling in patient satisfaction surveys and stressed the need to account for as many potential confounding factors as possible.

Meta-analysis: methodological confounders in measuring patient satisfaction

The study aimed to identify methodological confounding factors affecting patient satisfaction survey results. The data gathered from CINAHL and PubMed databases consisted of 355 surveys published from 2006 to 2012. Linear regression and Bayesian models, with seven potential survey-related confounders together with patient age and gender as explanatory variables, were constructed. According to the linear model, up to 12% of the original variation in patient satisfaction was explained by confounding variables, not by the actual variation in satisfaction. The presence of an interviewer resulted in lower satisfaction levels, and the satisfaction results correlated negatively with the number of items in the questionnaire. According to the Bayesian model, if patients were over 60 years old and the questionnaire consisted mainly of positively phrased items, the probability of rating their experiences as very satisfied was 75%. The Bayesian and linear models endorsed each other and revealed specifically that the surveys reporting high patient satisfaction could be predicted on the basis of confounding variables. The following recommendations are given for constructing a patient satisfaction survey: use neutral rather than negatively or positively phrased items, and use enough items to increase the likelihood that the least satisfactory care components are also included in order to better enable comparisons across sporadic surveys.

Les questionnaires de sortie et la place des usagers dans le projet qualité à l'Établissement hospitalier universitaire d'Oran

Quality of care is a strategic priority of any management approach in order to meet users' expectations of health care systems. This study tried to define the role of patient satisfaction surveys and the place of user in the quality of care project. The results of patient satisfaction surveys conducted between 2010 and 2012 and the draft quality of care project were analysed. Patient satisfaction surveys from 2010 to 2012 focused on logistic shortcomings. No comment was formulated about health care. Comments and suggestions did not provide any contribution in terms of patient involvement in the health care process. The multiple perspectives of quality of care include clinical care and other social objectives of respect for the individual and attention to the patient. User satisfaction as assessed by patient satisfaction surveys or patients' experiences only reflect the health professionals' representation. However, the objective is to measure what the user perceives and feels and his/her representation of the attention provided. These approaches, conducted outside of the quality of care strategic plan, only provide a basis for actions with limited or no effectiveness.

Evidence based design for improved patient experience

In addition to the health benefits of improving acoustical comfort for patients and staff in healthcare environments, there is now a financial incentive. Since October 2012, Value Based Purchasing reimbursements of Medicare from the Federal Government is dependent in part upon Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction survey results, which includes a rating for the noise level at night. This study explores the relationship of sound level with their associated patient satisfaction scores from hospital noise surveys performed by Acoustics By Design. The noise study results are presented across different parameters such as the type of patient unit, patient noise levels, nurses’ station noise levels, time of day, and private versus semi-private rooms. Measurements were also performed prior to and after completion of acoustical/noise mitigation.

Sveikatos priežiūros įstaigų paslaugų kokybės prieinamumo ir priimtinumo vertinimas ir analizė

Žurnalas „Sveikatos mokslai / Health sciences“ yra recenzuojamas tarptautinis mokslinis žurnalas, skirtas skleisti naujas žinias ir informaciją apie visuomenės sveikatą, sveikatos ugdymą, ligas, klinikinius tyrimus ir klinikinius atvejus, naujas technologijas, slaugą, reabilitaciją, sveikatos ekonomiką ir vadybą. Žurnalas spausdina mokslinius straipsnius lietuvių, anglų ir rusų kalbomis, kasmet išeina 1 tomas (6 numeriai) spausdintiniu ir elektroniniu variantais. Daugiau nei 140 mokslinių straipsnių publikuojami per metus. Žurnalas priklauso Lietuvos mokslo periodikos asociacijai.