Research Agenda For Management Research Articles

Co-creating innovations with users: A systematic literature review and future research agenda for project management

This study aimed to systematically review the extensive literature on user innovation co-creation and connect the findings to the project management domain. It focused specifically on new product development, offering a domain-based systematic review of methods, tools, and user types involved in the co-creation process. Analyzing a total of 266 articles, the authors synthesize the types of users and methods discussed in the domain of user innovation, aligning them across the new product development cycle and specific phases of co-innovation. Additionally, the authors formulate research questions and propositions that may inspire the project management domain. This study provides insights into innovation-oriented, exploratory project management and enhances the configuration approach to project management. From a practical perspective, it provides a comprehensive overview of methods that can enrich a managerial toolkit for leading innovative projects.

Positive Psychology Interventions for Hospitality Management: A Future Research Agenda

ABSTRACT This paper proposes a research agenda in hospitality management, utilizing positive psychology interventions to improve the wellbeing of customers and employees. A systematic literature review was conducted to identify, evaluate, and synthesize existing research. A conceptual model is proposed for integrating these interventions into hospitality management, aiming to foster both hedonic and eudaimonic wellbeing. The model informs future research and practical application, extending beyond traditional social psychology theories. Industry recommendations include the application of generosity strategies, the incorporation of wellbeing models in marketing, and a collective wellbeing management philosophy.

Management of infodemics in outbreaks or health crises: a systematic review.

The World Health Organization (WHO) defined an infodemic as an overabundance of information, accurate or not, in the digital and physical space, accompanying an acute health event such as an outbreak or epidemic. It can impact people's risk perceptions, trust, and confidence in the health system, and health workers. As an immediate response, the WHO developed the infodemic management (IM) frameworks, research agenda, intervention frameworks, competencies, and processes for reference by health authorities. This systematic review explored the response to and during acute health events by health authorities and other organizations operating in health. It also assessed the effectiveness of the current interventions. On 26 June 2023, an online database search included Medline (Ovid), Embase, Cochrane Library, Scopus, Epistemonikos, and the WHO website. It included English-only, peer-reviewed studies or reports covering IM processes applied by health organizations that reported their effectiveness. There was no restriction on publication dates. Two independent reviewers conducted all screening, inclusion, and quality assessments, and a third reviewer arbitrated any disagreement between the two reviewers. Reviewers identified 945 records. After a final assessment, 29 studies were included in the review and were published between 2021 and 2023. Some countries (Pakistan, Yemen, Spain, Italy, Hong Kong, Japan, South Korea, Singapore, United Kingdom, United States, New Zealand, Finland, South Korea, and Russia) applied different methods of IM to people's behaviors. These included but were not limited to launching media and TV conservations, using web and scientific database searches, posting science-based COVID-19 information, implementing online surveys, and creating an innovative ecosystem of digital tools, and an Early AI-supported response with Social Listening (EARS) platform. Most of the interventions were effective in containing the harmful effects of COVID-19 infodemic. However, the quality of the evidence was not robust. Most of the infodemic interventions applied during COVID-19 fall within the recommended actions of the WHO IM ecosystem. As a result, the study suggests that more research is needed into the challenges facing health systems in different operational environments and country contexts in relation to designing, implementing, and evaluating IM interventions, strategies, policies, and systems.

Logistics management for the future: the IJLRA framework

ABSTRACT In this discussion paper, we aim to examine the key issues of logistics management in the Industry 4.0 era by addressing various major challenges. To be specific, we first establish an amended definition of logistics management, highlighting the new elements of cash flow, in both the cyber and physical worlds. We then review the highly relevant selected literature and propose a framework for future logistics management. Our proposed framework includes five critical areas, namely Industry 5.0, Joint-venture, Legal-concerns, Risk management, Automation and artificial intelligence (AI), and hence we call it the ‘IJLRA’ framework. For each area, we identify the major challenges that deserve further analyses. We believe that with proper logistics management under the IJLRA framework, organisations in the supply chain can achieve the crucial goals of logistics – achieving the right time, right place, right quality, and everything right – to satisfy customer needs. Finally, we also propose a future research agenda for logistics management.

Language as a source of otherness

Language is now firmly on the research agenda for international business and management. However, although attention is now being given to the effects of language on social interactions, rather than purely focusing on language as a matter of strategic priority, there is relatively little known about how language contributes to Othering processes in which employees experience marginalisation and exclusion as a result of evaluations of their linguistic competences. This conceptual paper highlights a number of ways in which linguistic evaluations drive such processes, and particularly draws on postcolonial perspectives in order to explore language as a tool of marginalisation and oppression. We demonstrate that language is closely tied to ideological constructions of the ideal worker, and highlight that English-language competence in particular, is often positioned as an essential skill for managerial roles, which can lead to exclusion of those who do not confirm to this expectation. Additionally, we draw on research which explores language as a key component of social identity, and thus an important factor in the construction of in-groups and out-groups within the workplace, in order to demonstrate not only the influence of context on the salience of language as a marker of identity, but also how language intersects with other identity characteristics in processes of exclusion. We conclude by demonstrating the possibilities to resist Othering in order to create more inclusive workplace environments.

Business model innovation: Integrative review, framework, and agenda for future innovation management research

AbstractThe business model innovation (BMI) concept has become a well‐established phenomenon of current academic research. While Foss and Saebi's (Journal of Management, 2017, 43, 200–227) seminal literature review on BMI revealed 349 articles on BMI published between 1972 and 2015, an additional number of 1727 articles on the topic have been published since 2016. In contrast to this overall interest in the BMI phenomenon, innovation‐focused journals include only a limited number of publications on BMI. Further, besides the valuable insights and fruitful research directions of extant literature reviews, they tend also to overlook the linkages between traditional innovation management and the majority of BMI research. Given this underrepresentation of BMI research in the innovation management literature, we conduct an integrative literature review to bring the disconnected literature closer together and offer directions for future research. Our literature review applies the review strategy of blending and merging the literature across domains. First, we blend the knowledge base of the BMI domain by applying the Product Development and Management Association (PDMA) Body of Knowledge categories. Second, we merge the literature across domains by developing an integrative framework. As recent BMI literature increasingly converged to two lines of research, our framework differentiates between the relatedness of the BMI and BMI openness. Thereby, we offer new avenues for future research that can enrich the dialogue on BMI research in the innovation management community. These results demonstrate how the BMI domain covers aspects that fit, contribute to, and extend classical innovation‐focused research, how both research domains can be merged to enrich each other, and how future research can foster the dialogue across disconnected domains.

The future of knowledge management: an agenda for research and practice

The future of knowledge management: an agenda for research and practice

Gig worker typology and research agenda: advancing research for frontline service providers

PurposeThe unique employment status of gig workers as independent contractors and their impact on consumers provide an important opportunity for the current research to understand gig workers' perceptions of their employment and how that affects job performance outcomes. These gig workers serve as the frontline service providers for platforms like Airbnb hosts, Lyft drivers and Wag walkers performing customer-facing services. However, their status as gig workers, not traditional employees, presents challenges to platforms. The purpose of this research is to gain insights into the profiles of gig workers, examine the challenges platforms have in retaining high-performing workers and provide a research agenda on this important group of frontline service providers.Design/methodology/approachIncorporating variables deemed important in examining self-determination theory, a large-scale data collection via an online survey was administered, yielding 447 completed surveys. A two-step cluster analysis procedure was conducted to categorize sample respondents into four distinct groups.FindingsFour groups emerged from the cluster analysis, labeled “Ambivalent Outsider,” “Competent Cog,” “Independent Insider” and “Committed Comrade.” The results suggest that there are significant differences across all variables and groups based on gig worker responses and self-reported customer satisfaction scores. The gig worker profiles developed are then utilized to formulate research propositions that are the basis for the research agenda presented.Practical implicationsThe goal of many collaborative consumption platforms may be to hire Independent Insiders or Committed Comrades; however, that is difficult to attain with every hire. Thus, the segmentation results provide insights for companies seeking to hire, retain, and successfully motivate their workforce.Originality/valueGiven the freedom and flexibility afforded to gig workers, and the importance they have on the service experience for customers, understanding their own perceptions of employment and performance is critical to ensuring a positive experience for all parties. Research on collaborative consumption has largely focused on consumers or the management of freelance workers with only tangential applicability to gig work. This paper offers a comprehensive research agenda for gig worker management based on the typology of gig workers created.

What makes innovation ambidexterity manageable: a systematic review, multi-level model and future challenges

Innovation ambidexterity has emerged as a primary interest in management research due to the strategy’s support for adaptability and flexibility pursuant to competitiveness. While management studies investigate and explicate the socioeconomic and technological challenges of ambidexterity, there is a gap in knowledge on the determinants that underpin the management of ambidextrous organisations. To tackle this paucity, this article uses a systematic approach to review existing literature on innovation ambidexterity, identifying the main determinants for managing ambidexterity in organisations, and setting an agenda for future management research informed by these determinants. The review assembles and critically appraises 121 articles published between 2007 and 2021. It examines the research clusters, investigated industry sectors, research methodologies, management theories, and research contributions of studies on innovation ambidexterity. The review finds seven main determinants for managing ambidexterity consisting of: (i) process mechanisms, (ii) organisational learning, (iii) leadership styles, (iv) technology investments, (v) organisational contexts, (vi) environmental uncertainties, and (vii) institutional pressures. Using insights from the review process, the article proposes a set of management priorities and suggests seven areas for future ambidexterity research with respect to digital interdependence, organisational legacy, stewardship behaviour, technology sourcing, organisational resilience, environmental readiness, and institutional transformation. Theoretically, the article contributes to knowledge via a multi-level ‘wheel’ model of ambidexterity management that links management determinants to priorities, and managerially, the review offers a fresh perspective on management factors for ambidexterity.

AI and emerging technology adoption: a research agenda for operations management

Artificial intelligence (AI) is becoming a critical engine that powers a range of technology solutions. It is rapidly playing a vital role in supply chain and operations management. In this paper, we present a research agenda of how researchers and practitioners alike can study the potential adoption of AI-powered tools for benefits in the supply chain. We draw on the unified theory of acceptance and use of technology and suggest directions for research that leverage a mixed-methods research approach. Because these technologies are in a nascent stage and evolving rapidly, a mixed-methods approach will allow for a careful examination of potential features and how their adoption can be fostered, with specific benefits in mind. We present three-specific research directions rooted in the developmental, completeness, and expansion purposes of mixed-methods research.

Research agenda for supply chain management 4.0

Research agenda for supply chain management 4.0

Research agenda for supply chain management 4.0

Research agenda for supply chain management 4.0

Do CEO Behavior Biases and Personal Traits Influence ESG Performance? The Evidence from Emerging Capital Market of Russia

The impact of behavioral biases and personal traits of the CEO on corporate decisions and performance has become the important agenda for management, governance and finance research. But still the empirical evidence on the influence of behavioral biases on the implementation of sustainability principles into company’s strategies is missing not only inemerging markets, but for developed markets as well. We aim to fulfill this gap by findings on the role of behavioral characteristics of a CEO and how they affect the effectiveness of the ESG (Environmental, Social and Corporate Governance) approach to company management in one of the largest emerging capital market of Russia. We first focus on CEO’s optimism,narcissism, self-confidence, and the lack of confidence of the CEO and their impact over ESG performance. To identify behavioral biases, we use textual analysis and the “bag of words” method applied to the written letters to the shareholders by CEOs of Russian companies in 2017–2019 on a sample of 38 companies with official external ESG ratings.
 Our results confirm a significant influence of optimism and narcissism on the effectiveness of the ESG approach, but self-confidence does not appear to be statistically significant. Moreover, our findings prove significance of some personal traits such as industry experience and technical educational background. Our findings validate and complement prior research on personal characteristics of CEOs and provide novel data on the impact on ESG in emerging capital markets.

Sharing economy research: a research agenda for knowledge management scholars

Purpose This paper aims to provide a research agenda for knowledge management (KM) scholars interested in the sharing economy. Design/methodology/approach A total of 342 articles published between 2012 and 2021 are analysed to identify the topics examined, how the sharing economy was conceptualized, the academic disciplines of authors and the methods used. Findings Based on the findings, research gaps and conceptualization issues relevant to KM scholars are discussed. Collaboration opportunities and methodological challenges are also identified. Originality/value By facilitating KM scholars’ engagement with the sharing economy, this paper contributes to a better understanding of this emerging phenomenon and helps uncover potential KM trends.

A Strategic Management Framework Analysis and Research Agenda of Social Pressures, COVID-19 Pandemic, Russia-Ukraine War, and Global Sustainability of Organizational Responses – Implications, Insights, New Directions, and Challenges for Future

The purpose of this paper is to explore a variety of social pressures influencing organizational performance and capabilities to achieve long term sustainability. Organizations continuously assess their business strategies to achieve their version of success. Both internal and external pressures greatly influence changes in these strategies for the organization to adapt to these social pressures at various levels of degree. To better understand the impacts that social pressures have on an organization’s strategic management efforts, this research has included published research articles along with fairly-recent news and opinion-based articles. Understanding that news and opinion-based writings typically present a bias leaning towards a particular perspective, this study believes that such events further accentuate the impact social pressures have on the strategic management process of an organization. Strategic management involves the continuous planning, monitoring, analyzing, and assessing the needs of an organization to successfully achieve its goals and objectives. The impacts social pressures have require constantly revising an organization’s strategy to adapt to these pressures, especially now with COVID-19. The implications this study highlights are the broader extrinsic values associated with multiple aspects of an organization.

A Research Agenda for Knowledge Management and Analytics

A Research Agenda for Knowledge Management and Analytics

A research agenda for circular food waste management in Bavaria

It is no exaggeration to say that food waste along the supply chain is becoming a significant problem for humanity. Food waste is expensive and damaging to the environment and climate e.g. Accorsi and Manzini (2019), Dani (2019), Dora et al. (2020). In Germany alone, food waste generates about 4 percent of the country's total annual greenhouse gas emissions (BMEL, 2022). Entrepreneurs are often perceived as the world's problem solvers. By offering innovative new products and services they are providing pathways to overcome some of the pressing global issues, including climate change. And more specifically innovative entrepreneurs, startups as well as established companies are actively seeking to tackle the problem of food waste using innovative business models and linking agile supply chains and production systems to these business models (Dora et al., 2020, Rogers and Srivastava, 2021). In Germany, for example, companies such as “Rettergut”, Knödelkult”, “Etepete” or “TooGoodToGo”, approach the problem of food waste with completely different business models. This ranges from saving “ugly” fruit and vegetables, to redistributing production surplus, as well as up-cycling food and creating (digital) platforms, to ensure surplus meets demand (Deutsche Umwelthilfe, 2021, Janssen, 2018).Other innovative business models (Baierl and Behrens, 2019), whereby imperfect produce, by-products of agriculture, waste and overproduction are efficiently used are part of this exploratory research. The authors create an overview of the status quo of the markets using the example of Germany's B2B food supply chain, covering market players, their transport-, sourcing and production strategies and business model applications. Many questions still need to be addressed, including the following: Can innovative business models from different industries be applied to food? Is the platform business model suitable for the reduction of food waste? Is it necessary for retailers - as the final (downstream) tier in the supply chain before the customer - to become more flexible regarding a varying supply of products? How can the sharing economy and regional or local sourcing add to a sustainable food supply chain/network? These and other pertinent questions will the addressed in this exploratory research, for which the answers will be sought by conducting interviews with key stakeholders within our network and examining use cases.

Beyond energy services: A multidimensional and cross-disciplinary agenda for home energy management research

Home Energy Management (HEM) has a significantly growing impact on strategic energy policy, digital equity, as well as housing development and transport issues. With the proliferation of home working, reliance on electricity for heating and cooling and the increasing needs for electric charging for transportation, there is an urgent need to develop novel ways for efficient management of home energy use. Current efforts focus on HEM technologies at individual household levels, without considering the social or spatial context or their collective community-wide interrelated dependencies.We propose a multifaceted agenda at the intersection of disciplinary domains to tackle this problem by using a multidimensional lens that draws on energy behaviour, architectural research, biomimetics, and computational design, simultaneously. Optimal and effective behavioural patterns can be extracted and abstracted from nature, informing a more collective and interrelated behavioural dependencies approach that considers the complex multidimensional energy use patterns of different housing typologies. This paper discusses the analytical benefits of this new research approach through a study of home energy management behaviour. The approach though could be expanded to consider other similar empirical contexts whereby sustainable multidimensional resource management is sought such as water use, food distribution as well as transport and mobility.

Circular Economy Business Models: a Repertoire of Theoretical Relationships and a Research Agenda

The shift towards a more resource efficient circular economy has become a necessity in the wake of current ecological, economic and social sustainability challenges. Mirroring circular-related developments in policy and business quarters, the circular economy literature is growing as a distinct field of academic enquiry. Yet, the conceptual and theoretical foundations of circular economy thinking need consolidation. Drawing from strategic management, sustainability transitions and systems theories, this article establishes some theoretical anchoring for circular economy business models. It finds that circular business models contribute to an understanding of both competitive advantage and the systemic nature of business. It also develops a future agenda for management research at the interface between the circular economy and business models.

A Public Health Research Agenda for Managing Infodemics: Methods and Results of the First WHO Infodemiology Conference.

BackgroundAn infodemic is an overflow of information of varying quality that surges across digital and physical environments during an acute public health event. It leads to confusion, risk-taking, and behaviors that can harm health and lead to erosion of trust in health authorities and public health responses. Owing to the global scale and high stakes of the health emergency, responding to the infodemic related to the pandemic is particularly urgent. Building on diverse research disciplines and expanding the discipline of infodemiology, more evidence-based interventions are needed to design infodemic management interventions and tools and implement them by health emergency responders.ObjectiveThe World Health Organization organized the first global infodemiology conference, entirely online, during June and July 2020, with a follow-up process from August to October 2020, to review current multidisciplinary evidence, interventions, and practices that can be applied to the COVID-19 infodemic response. This resulted in the creation of a public health research agenda for managing infodemics.MethodsAs part of the conference, a structured expert judgment synthesis method was used to formulate a public health research agenda. A total of 110 participants represented diverse scientific disciplines from over 35 countries and global public health implementing partners. The conference used a laddered discussion sprint methodology by rotating participant teams, and a managed follow-up process was used to assemble a research agenda based on the discussion and structured expert feedback. This resulted in a five-workstream frame of the research agenda for infodemic management and 166 suggested research questions. The participants then ranked the questions for feasibility and expected public health impact. The expert consensus was summarized in a public health research agenda that included a list of priority research questions.ResultsThe public health research agenda for infodemic management has five workstreams: (1) measuring and continuously monitoring the impact of infodemics during health emergencies; (2) detecting signals and understanding the spread and risk of infodemics; (3) responding and deploying interventions that mitigate and protect against infodemics and their harmful effects; (4) evaluating infodemic interventions and strengthening the resilience of individuals and communities to infodemics; and (5) promoting the development, adaptation, and application of interventions and toolkits for infodemic management. Each workstream identifies research questions and highlights 49 high priority research questions.ConclusionsPublic health authorities need to develop, validate, implement, and adapt tools and interventions for managing infodemics in acute public health events in ways that are appropriate for their countries and contexts. Infodemiology provides a scientific foundation to make this possible. This research agenda proposes a structured framework for targeted investment for the scientific community, policy makers, implementing organizations, and other stakeholders to consider.