Quality Management Requirements Research Articles

Optimal robust sizing of distributed energy storage considering power quality management

AbstractThis paper proposes an optimal robust sizing model for distributed energy storage systems (DESSs) considering power quality management. The power conversion systems (PCSs) of DESSs with four‐quadrant operation characteristics can provide power quality management services to customers. To improve capacity utilization of the DESS, power quality management services are quantified and integrated into an optimal bi‐level sizing model, where the upper level addresses the sizing problem concerning battery and PCS capacities, while the lower level focuses on coordinating active/reactive power control of the DESS. A robust optimization approach for DESS scheduling is adopted to consider uncertainties of distributed photovoltaic (PV) power generation and power quality management requirements. The column and constraint generation (C&CG) algorithm is applied for efficient handling of this model. Ultimately, the effectiveness of the proposed approach is validated through comprehensive comparative analysis of four cases, resulting in a 12.44% increase in the net present value (NPV) over the entire lifecycle.

SUPERVISION OF FINANCIAL AUDIT ACTIVITY IN THE REPUBLIC OF MOLDOVA - REFORMS AND OPPORTUNITIES FOR MODERNIZATION

At present, financial auditing in the Republic of Moldova is supported by a legislative framework in line with international best practices and the EU acquis. However, the changing nature of services in the domestic audit market and the current challenges of meeting new quality management requirements are of interest for scientific research in this field. This paper aims to investigate the opportunities for modernization of the profession in the context of the attested reforms regarding the supervision of audit activity in the Republic of Moldova. The aim of the investigation is to highlight the importance of legislative reforms in order to increase the prestige and recognition of the professionalism of financial audit activities in the Republic of Moldova. In addition, this paper includes a study of professional qualifications in auditing and an analysis of the activities carried out by audit entities in recent years of monitoring the audit market by the supervisory authority. The issue of reforming the regulatory framework for the audit of financial statements in line with international good professional practice is considered. The investigation used the qualitative research method and the observation technique based on the analysis of national and international normative acts. The results indicate a good harmonization of the regulatory framework of the financial audit activity in the Republic of Moldova with the international practices in this field, which will contribute to the development of the domestic process of regulating the profession and at the same time will provide opportunities for modernization of the system of supervision of the quality of audit activity in the country.

Research on Online Banking Quality Management Requirements

Abstract Due to the fierce competition in online banking, banks need to provide quality services, understand customer needs, and satisfy customers with the quality of services. Only then can the bank attract more customers for transactions and generate higher revenue. This study utilizes Importance Performance Analysis (IPA) to investigate customer satisfaction and emphasize service quality. It establishes priority service quality improvement items and employs the Kano model to assess the service quality of J online banking operators. Identify items for improving efficiency and service quality. The questionnaires for this study will be distributed from October 2023 to November 2023. Respondents will be customers of J online banking operators. A total of 65 questionnaires were distributed, and 56 valid questionnaires were recovered. Online banking operators must prioritize enhancing service quality and improving efficiency to maintain high standards and enhance competitiveness. JEL classification numbers: M10. Keywords: Online banking, IPA, Kano model, Service quality.

Addressing Gaps in Water Protection Law for River Conservation

Water law aims to establish a legislative framework to meet water governance objectives. However, discrepancies may exist between the current legal provisions and the requirements for effective water quality protection and management. This research aims to investigate these discrepancies by analyzing the gap between actual law coverage and current water legislation, and to identify the necessary legal provisions for effective water management. The study employs an empirical literature review with an exploratory approach, utilizing a gap analysis framework that includes water institution mapping and water legislation mapping to evaluate the extent and efficacy of existing legislation. The gap analysis identified several deficiencies in the current water legislation, highlighting discrepancies and gaps in the legal framework for water quality protection and management. The research concludes that significant gaps in the current water legislation impede effective water quality protection and management. Addressing these gaps through comprehensive legislative reforms is essential to enhance water governance and ensure sustainable water management practices.

Monitoring the Connection Between the Application of EFQM Model Principles and the Results of Organisations

Purpose: The present paper evaluated the connections between the degree of fulfilment of the EFQM model's requirements and the organisation's size, key results, social responsibility, employee satisfaction and customer satisfaction. Methodology/Approach: The dataset was acquired via an internet-based survey hosted on Google Forms. The survey targeted managerial personnel within manufacturing entities situated within the geographical boundaries of the Czech Republic. Findings: Research on the relationship between the degree of fulfilment of the EFQM model requirements and the organisation's size, critical organisational results, social responsibility, employee satisfaction, customer satisfaction and overall organisational results demonstrated a moderately significant to strong correlation for all monitored indicators. Research limitation/implication: The data is collected only in one specific country, but the production organisations in which the research was carried out are mainly foreign-owned. Originality/Value of paper: The current research results offer practical and theoretical implications. Theoretically, the research expands the literature on the EFQM model and its connection with current trends, which are the higher innovative activity of organisations and correlation with Industry 4. Practically, the research results will benefit managers, directors, and leaders of companies by allowing them to maintain an optimal level of quality management and estimate future requirements for complex enterprise integration.

Readiness of Local Educational Institution for ISO 9001:2015 Quality Management System Certification: A Comprehensive Analysis

Business certifications and accreditations are increasingly crucial for organizations, especially in educational institutions, to demonstrate service quality and gain a competitive edge. Quality management systems (QMS) will support these objectives and enhance product and service quality. This study specifically examines the readiness of local educational institution for ISO 9001 Quality Management System certification. It also evaluated the degree of impact among the respondents in terms of compliance with the QMS standard clauses. Additionally, the study identified the challenges faced by local educational institutions in obtaining ISO certification. The research design employed a descriptive approach and a survey questionnaire. Stratified random sampling was used to select a sample of 215 administration and academic personnel. The findings indicated that the assessment level for ISO 9001 is ready. However, among independent variables, leadership is the most important factor in demonstrating a high level of readiness for ISO certification. It emphasizes the importance of adhering to quality management requirements. Furthermore, the assessment differed when respondents were grouped according to their profiles. In addition, the respondents identified moderate issues related to resistance to change and a lack of proper organizational structure. Therefore, local educational institution must view certification as an ongoing commitment rather than a one-time project. They should establish routine processes to maintain the ISO standard, improve the institution’s image, and raise employees’ awareness of the QMS in their day-to-day operations.

ESG 생태계와 지속가능성보고서 검증 표준 발전 동향에 관한 연구

The information in the Sustainability Report, covering Environment (E), Social (S), and Governance (G), serves as a crucial reference for stakeholders in the ESG ecosystem, enabling effective decision-making. Consequently, companies bear the responsibility to transparently explain their performance, plans, risks, and opportunities to the capital market. To achieve this, ESG information must adhere to standardized criteria, ensuring comparability across different companies, industries, and nations, and be verifiable by independent third parties.
 Recently, there has been an accelerated global discussion on mandating the disclosure of ESG information. Legal disclosure of ESG information must be grounded in high reliability. When ESG information disclosure activities fall within a legal framework, disclosure actors may be subject to the same level of standardization as business reports. Currently, domestic companies engaging in voluntary assurance will likely require recognized service providers in the future ESG disclosure system.
 This study aimed to derive the qualifications of assurance service providers and propose a quality management approach applicable to the ESG ecosystem. To achieve this, we examined the global ESG ecosystem structure, focusing on the roles and functions of ESG information disclosure standards setters, assurance providers, and evaluators. We also analyzed the characteristics of assurance practices. By researching the qualifications and quality management requirements of assurance providers concerning mandatory ESG information disclosure, we identified the assurance practice standards necessary for improving ESG disclosure quality.
 Assurance service providers should establish business processes in line with global assurance standards and guidance, meeting ethics and quality management standards equivalent to accounting firms. Furthermore, assurance practitioners should possess specified qualifications and practical experience, being recognized for their expertise in the ESG field. The assurance supporting the domestic ESG disclosure mandate should evolve into a public activity open to anyone with suitable qualifications, fostering development.

Intelligent Analysis of Hydraulic Concrete Vibration Time Based on Convolutional Neural Network

The vibrating of concrete is one of the most important procedures that directly determines the quality of construction projects. The concrete vibration quality in field construction is mainly judged by the experience of workers, lacking quantitative indicators, and necessary supervision. However, the lack of research about concrete vibration quality led to these problems are still existing. There are some methods are proposed that are too difficult, or too expensive to use in field construction. Combined with the pouring project of Jianquan Pumped Storage Power Station in Yunyang, China, this research developed an intelligent detection system for concrete vibration time. The system took the convolutional neural network as the basic framework, and divided the concrete vibration process into three different states: vibrating, not vibrating, and no vibration tube, realized the concrete vibration time through the analysis of concrete vibration video data. The detection of concrete vibration process video with multiple stages in the actual project shows that the detection error of the system for each state is kept within 1 s, the accuracy is high, which can meet the quality management requirements of the construction process. The system can be quickly deployed to the construction site by using mobile phones, cameras, and other common equipment. It has the advantages of simple frame structure, low hardware requirements, and accurate detection results. In addition, the current system training process is only for the concrete pouring process of Jianquan Power Station, and the training sample can be further expanded in the future to enhance the applicability and accuracy of the system in other engineering applications in order to play a better role.

Improving regional medical laboratory center report quality through a report recall management system.

Currently, most medical laboratories do not have a dedicated software for managing report recalls, and relying on traditional manual methods or laboratory information system (LIS) to record recall data is no longer sufficient to meet the quality management requirements in the large regional laboratory center. The purpose of this article was to describe the research process and preliminary evaluation results of integrating the Medical Laboratory Electronic Record System (electronic record system) laboratory report recall function into the iLab intelligent management system for quality indicators (iLab system), and to introduce the workflow and methods of laboratory report recall management in our laboratory. This study employed cluster analysis to extract commonly used recall reasons from laboratory report recall records in the electronic record system. The identified recall reasons were validated for their applicability through a survey questionnaire and then incorporated into the LIS for selecting recall reasons during report recall. The statistical functionality of the iLab system was utilized to investigate the proportion of reports using the selected recall reasons among the total number of reports, and to perform visual analysis of the recall data. Additionally, we employed P-Chart to establish quality targets and developed a "continuous improvement process" electronic flow form. The reasons for the recall of laboratory reports recorded in the electronic recording system were analyzed. After considering the opinions of medical laboratory personnel, a total of 12 recall reasons were identified, covering 73.05 % (1854/2538) of the recalled laboratory reports. After removing data of mass spectra lab with significant anomalies, the coverage rate increased to 82.66 % (1849/2237). The iLab system can generate six types of statistical graphs based on user needs, including statistical time, specialty labs (or divisions), test items, reviewers, reasons for report recalls, and distribution of the recall frequency of 0-24h reports. The control upper limit of therecall rate of P-Chart based on laboratory reports can provide quality targets suitable for each professional group at the current stage. Setting the five stages of continuous process improvement reasonably and rigorously can effectively achieve the goal of quality enhancement. The enhanced iLab system enhances the intelligence and sustainable improvement capability of therecall management of laboratory reports, thus improving the efficiency of the recall management process and reducing the workload of laboratory personnel.

Enhancing quality requirements management in retailing industry: The role of Quality Function Deployment

PurposeSmall retail stores in the luxury market face significant challenges due to fluctuations in market demand. This task turns challenging as it requires effectively coordinating and translating customer needs into specific requirements that align with retail goals and available resources. However, limited empirical research exists investigating how managers can address service value and quality attributes in small retail stores. This article aims to bridge this gap by investigating the role of quality function deployment (QFD) in improving market and quality requirements management in small retail stores.Design/methodology/approachBased on the case study, a customer survey was initially conducted to gather information on critical characteristics valued in the luxury retail segment. QFD was used to assist the company in identifying and prioritizing key quality attributes to meet customer requirements effectively.Findings The findings demonstrate that implementing QFD in small luxury retail stores empowers managers to identify previously neglected product and service quality aspects. The article shows that QFD informs organizational adaptations that align with the demands of the retail market, leading to an improved ability to meet customer expectations and enhance customer value through the development of enhanced products and services. The study showcases the efficacy of the tested methodology in effectively capturing and prioritizing both tangible and intangible customer needs in retail.Practical implications Findings offer valuable insights to retail managers of small luxury stores, providing actionable market-oriented strategies. By implementing the recommended practices, managers can improve the store’s competitiveness and better cater to the customer base.Originality/value This study contributes to bridging persistent knowledge gaps by addressing the unique context of small luxury retail stores and introducing the application of QFD in this setting. The insights gained from this research are relevant to both retailing and quality management literature. Considering the growing prevalence of transformations in the retail industry, the study provides practical implications for retail managers in effectively navigating these changes.

The Role of the Principles of Total Quality Management in Improving the Quality of Health Service: An Analytical Study in the Iraqi Ministry of Health

The current research aims to provide a theoretical and practical framework linking the requirements of total quality management and the dimensions of health service quality, as well as spreading awareness of the concepts of total quality management and customer satisfaction in an Iraqi service environment, represented by the Iraqi Ministry of Health by describing the variables of the study and diagnosing those variables represented by principles (Total quality management and dimensions of health service quality) in the ministry under study, and for the purpose of collecting data, a questionnaire was designed from two axes. Tangibility, response, sympathy, dependability, and that through the ready-made measures for both variables, and for the purpose of analyzing the data, the statistical program (SPSS V.26) was used by relying on the statistical tools represented by arithmetic mean, standard deviation, simple linear regression, regression multi-linearity, Kropenach alpha, relative importance, and a number of conclusions were reached, the most important of which is the presence of positive indicators that the requirements of general quality management. All matters are necessary to achieve the quality of service in the ministry under study. Accordingly, the researcher recommends the Ministry of Health to pay attention to the requirements of total quality management, as these requirements are necessary to achieve the quality of health service in the ministry, and thus achieve patient and employee satisfaction.

АНАЛИЗ ЗАДАЧ УПРАВЛЕНИЯ ТРЕБОВАНИЯМИ К ПРОДУКЦИИ И КАЧЕСТВОМ ПРОДУКЦИИ

The article is devoted to the issues of product requirements management and product quality management in the aerospace industry. The relevance of the topic of requirements management and product quality is shown. The necessity of developing a model containing a formalized requirements management process with implemented quality management procedures is substantiated. The purpose of the research is to highlight the properties of the tasks of managing requirements for products and managing product quality and establishing the relationship between them. The tasks of managing requirements for products are considered on the example of designing a product as a key stage in the formation of requirements for manufactured products. The analysis of the tasks of product quality management is based on the process of quality control of manufactured products, as the process of establishing compliance the actual values of the parameters that describe the product with the requirements for this product. The article presents the structure and properties of the tasks of requirements management systems for products and product quality management based on the tandem model, the rules for the interaction of model elements are also given, and the place of tasks of quality management systems in solving the tasks of the requirements management system is established. The specifics of the key tasks of each of the systems are considered. The relationship between the tasks of quality management and product requirements management using the apparatus of tandem models is shown. The model of representation of the requirements management system and the product quality management system proposed in this article suggests the establishment of boundaries between the processes of these systems. The use of the apparatus of tandem models makes it possible to guarantee compliance with all requirements formed in the process of functioning of quality management and requirements management systems. The results obtained can be used to further formalization of quality management processes in order to form a methodology for designing a digital product quality management system in the aerospace industry.

Організаційний механізм управління якістю послуг підприємств залізничного транспорту

The article forms an organizational mechanism for managing the quality of services provided by railway transport enterprises. It is noted that today the active development of globalization processes requires a change in the quality management systems that exist at domestic railway transport enterprises. One of the progressive directions of such changes is the formation of effective mechanisms for managing the quality of services provided by railway transport enterprises that meet modern requirements for quality management. It is observed that the organizational mechanism for managing the quality of services provided by railway transport enterprises consists of a number of sequential procedures that exert a comprehensive managerial impact on all management objects involved in the economic activities of the railway industry, and ensure the optimization and efficient use of economic resources. It is noted that for the implementation of the proposed mechanism, it is necessary to use an integrated approach. This approach affects the use of resources through the improvement of the technology of service provision, the development and mastering of innovations, the intensification and increase of production efficiency. It is concluded that one of the important conditions for the formation of an organizational mechanism for managing the quality of services provided by railway transport enterprises is the use of modern management technologies in combination with the introduction of appropriate State policy both at the macroeconomic level and at the level of economic entities. The application of the organizational mechanism for managing the quality of services provided by railway transport enterprises should be combined with the development of a program for the development of the transport industry. This program should include the implementation of priority areas of activity, the provision of scientific, technical and personnel measures, as well as the State support for railway transport enterprises within the frameworks of individual investment projects.

Research on Measurement Uncertainty of Key Parameters of Typical Respiratory Therapy Equipment

According to the measurement uncertainty requirements of the key parameters of the declared tolerances of the products in the industrial standards of respiratory therapy equipment such as GB 9706.212-2020 Medical electrical equipment-Part 2-12: Particular requirements for basic safety and essential performance of critical care ventilators, YY 9706.270-2021 Medical electrical equipment-Part 2-70: Particular requirements for basic safety and essential performance of sleep apnoea breathing therapy equipment, and YY 9706.274-2022 Medical electrical equipment-Part 2-74: Particular requirements for basic safety and essential performance of respiratory humidifying equipment, this study introduces and analyzes the evaluation process of the uncertainty of the key parameters of critical care respiratory, sleep apnoea breathing therapy equipment, and humidifier, and it gives the sources and results of measurement uncertainty. It is expected that it can provide suggestions for the medical device testing laboratory to meet the uncertainty requirements of quality management and provide references for relevant manufacturers to meet the requirements of industrial standards.

The Factors Effects on Quality Management System in Construction

Construction's requirement for quality management is now widely acknowledged. Implementing the quality standard elements in the field will be fraught with practical obstacles. And the majority of staff are enthusiastic. They are participating in this procedure without benefit. Appropriate method or standard for fixing the standards, Quality assurance, quality control, and quality planning are used to define the quality management system (QMS). It is vital for the construction industry to certify that projects will be completed successfully and without hiccups. Highest quality, exact quantity, and lowest possible price. This essay intends to create a critical and constructive critique by examining five published works Publications pertaining to QMS in the building industry The paper will investigate the variables influencing the deployment of quality management systems in building projects. Paper objectives were to identify crucial elements impacting QMS application, advantages that stimulate QMS implementation, and prerequisites or needs for QMS implementation. The study's purpose was to examine the successful major issues in the Quality Management System.

ФУНКЦИОНАЛЬНО-СТОИМОСТНОЙ АНАЛИЗ ДЛЯ СИСТЕМЫ МЕНЕДЖМЕНТА КАЧЕСТВА

The article deals with the urgent task of improving the functional cost analysis in the interests of introducing a quality management system, since the traditional understanding of this analysis does not meet all the requirements of quality management. To solve the problem, a system-object approach was used, which allows presenting the system as an element "Node-Function-Object" (functional object), taking into account a wider range of input and output connections. As a result of the study, an improved method of functional cost analysis has been developed that meets the requirements of ISO 9001:2015 and allows more accurate accounting of the costs necessary to obtain the final product. An example of the decomposition of the production process by means of a system-object approach is given, which made it possible to present the production process in more detail and adequately, in accordance with the requirements of the quality management system and the real input and output links of the processes performed by functional objects.

A BIM-IoT and intelligent compaction integrated framework for advanced road compaction quality monitoring and management

The road construction industry is undergoing a continuous digital transformation due to higher construction quality control and management requirements to improve efficiency and reduce cost consumption. IC (Intelligent compaction) is an emerging and developing technology that can overcome the limitations of current quality control and quality assurance approaches, such as detection hysteresis and incompleteness. However, IC is mainly used in a vehicle system to realize real-time quality inspection, while its further potential is not fully exerted in advanced construction control and management as a comprehensive, continuous and nondestructive testing tool. This paper proposes a BIM (Building Information Model)-IoT (Internet of things) and IC integrated framework to provide a fundamental platform for advanced compaction quality monitoring and management. Specifically, BIM provides high-fidelity virtual assets of road infrastructure for data integration, visualization and construction organization management. IC is used to provide comprehensive compaction quality monitoring data and quality control methods. IoT (Internet of things) is adopted to connect physical and cyber assets by capturing real-time data from the actual operations in construction. Finally, a prototype system is developed as an implementation of the framework. The case demonstration of the system shows that the proposed framework can effectively integrate BIM and IC to realize the monitoring of road compaction quality and data in combination with IoT data, and the construction schedule can be rearranged and optimized based on the monitoring results. This study can facilitate to realize road compaction quality real-time monitoring and management, as well to offer a basic BIM-IoT platform that can be utilized as a prototype of road infrastructure digital twin to achieve more intelligent and sustainable management of the entire construction process in the future.

Accurate prediction of air quality response to emissions for effective control policy design

Designing effective control policy requires accurate quantification of the relationship between the ambient concentrations of O3 and PM2.5 and the emissions of their precursors. However, the challenge is that precursor reduction does not necessarily lead to decreases in the concentrations of O3 and PM2.5, which are formed by multiple precursors under complex physical and chemical processes; this calls for the development of advanced model technologies to provide accurate predictions of the nonlinear responses of air quality to emissions. Different from the traditional sensitivity analysis and source apportionment methods, the reduced form models (RFMs) based on chemical transport models (CTMs) are able to quantify air quality responses to emissions more accurately and efficiently with lower computational cost. Here we review recent approaches used in RFMs and compare their structures, advantages and disadvantages, performance and applications. In general, RFMs are classified into three types including (1) sensitivity-based models, (2) models with simplified chemistry and physical processes, and (3) statistical models, with considerable differences in principles, characteristics and application ranges. The prediction of nonlinear responses by RFMs enables more in-depth analysis, not only in terms of real-time prediction of concentrations and quantification of human exposure, health impacts and economic damage, but also in optimizing control policies. Notably, data assimilation and emission inventory inversion based on the nonlinear response of concentrations to emissions can also be greatly beneficial to air pollution control management. In future studies, improvement in the performance of CTMs is exceedingly crucial to obtain a more reliable baseline for the prediction of air quality responses. Development of models to determine the air quality response to emissions under varying meteorological conditions is also necessary in the context of future climate changes, which pose great challenges to the quantification of response relationships. Additionally, with rising requirements for fine-scale air quality management, improving the performance of urban-scale simulations is worth considering. In short, accurate predictions of the response of air quality to emissions, though challenging, holds great promise for the present as well as for future scenarios.

Digital systems to support emergency medical service : AGermany-wide cross-sectional survey on current availability, utilization and existing challenges

Increasing requirements for documentation, cross-sectoral communication and quality management are leading to increased organizational effort in emergency medical services (EMS). On the one hand, the use of digital information systems in prehospital settings can help to support emergency physicians and paramedics in these tasks and on the other hand, it opens new treatment options such as telemedical care for patients. This work attempts to provide acomprehensive picture of the current use of digital systems for ambulance services in Germany. To do so, the study investigated how widespread various information and communication systems currently are at local EMS stations and ambulances, how they are used by emergency personnel, how they are assessed by users and what challenges currently exist for further expansion and greater acceptance of the users. The cross-sectional study was conducted as anationwide, exploratory online survey among emergency physicians and paramedic professionals in July and August 2020 covering 24different questions. Participation was called for on the Internet, at EMS stations and in hospital emergency departments. Subsequent data analysis was performed using descriptive statistical methods. Solutions considered included digital documentation and hospital prenotification, interdisciplinary care capacity notification, real-time telehealth services and digital radio units. In total, 821 responses of participants from 481 different EMS stations from 382 cities nationwide were included in the evaluation. The availability of the 16systems surveyed varies significantly throughout Germany, depending on the federal state and application. While basic equipment such as radio units or navigation devices are available on almost all surveyed ambulances, the share which has real-time telehealth applications at their disposal is just 6%. Aproportion of 72% reported the usage of any type of digital documentation and 41% used adigital tool for prenotification of emergency rooms in at least one hospital. The emergency staff surveyed were generally open to new technologies and resulting possibilities, such as having an electronic patient care record or transmitting patient data digitally to emergency room. Almost all participants see abenefit in the use of information technology in ambulance service, although slightly more than half considered current implementation as unsatisfactory. Challenges are particularly evident with regard to reliability, hardware, useability and interoperability with third parties, such as dispatch centres and hospitals. Although information technology systems in German EMS are no longer in their infancy, there is still along way to go before prehospital emergency care can be considered as extensively and adequately digitalized. Amore holistic perspective and networked implementation of all systems and processes involved in emergency response operations can help improve and further spread digital solutions for prehospital emergency care. Incorporating field experience into the development process could contribute to increasing functionality and user acceptance.

Quality Requirement Change Management’s Challenges: An Exploratory Study Using SLR

Requirement change management plays an important role in the business world where management in the business scenario is a hard-hitting assignment because of continuously changing customer choices in respect of requirements. Giving no attention to requirement change management challenges result in consumers’ discontent. Main cause of business products is that there is no planning regarding requirement change management. Furthermore, it also affects market value. Dealing in requirement change management, it’s far important to cope with those challenges to undertake the requirement of the business consumers. This article focuses on documentation and control of quality requirement challenges by using an approach of systematic literature review. The main goal of this article is to classify critical challenges being faced by vendor companies in global software development. A total of fourteen challenges have been documented which have a severe effect on the management of quality requirements. Challenges documented by an author like ‘Incomplete requirements’, ‘Lack of Communication & Coordination, etc. are the key challenges harming managing quality requirement changes. Among these fourteen challenges, nine challenges are marked as critical challenges whose ratios are above 25%. The identified challenges were analyzed decade wise where we categorized them into three decades i.e. first decade (1992-2002), the second decade (2003-2012), and the third decade (2013-2021).