Working From Home Research Articles

Supervisory performance in telework: the role of job demands, resources, and satisfaction with telework

IntroductionDigitalization and the pandemic have transformed work, increasing flexibility, and remote arrangements. A critical factor in these transformations' success is supervisors' competencies. Consequently, new tools for assessing supervisory performance are required, particularly considering subordinates' evaluations. This study investigates the role of three telework resources (structural support, telework readiness, and monitorization) and three demands (workload, isolation, and information overload) in predicting employees' evaluation of supervisors, with satisfaction with telework as a moderator.MethodsA survey among 322 Spanish teleworkers was conducted in July 2023. Specific scales for measuring Telework Supervisory Performance, as well as Telework Resources and Demands, were developed. Confirmatory Factor Analysis (CFA), correlations, and Structural Equation Modeling (SEM) were conducted.ResultsOrganizational structural support positively correlates with subordinates' evaluation of their supervisor, while monitorization shows a negative relationship. Telework demands studied demonstrated no significant relationship with the outcome. Interaction effects between resources and satisfaction with telework increased the relationship with supervisor evaluations.DiscussionThis research shows that organizational support significantly enhances supervisor evaluations in remote work settings, particularly among satisfied teleworkers. The findings also reveal that high monitoring levels can negatively impact supervisor assessments. Conversely, job demands were not significantly linked to supervisor evaluations. Implications for workers and organizations are discussed.

Real Estate Economy in the Post-epidemic Era

The COVID-19 outbreak has had a significant impact on China's real estate market, with the sector's recovery lagging behind the overall economy. This study evaluates the pandemic's influence on consumer behavior, housing demand, and preferences, highlighting substantial declines in real estate development investment and commercial housing sales. Key factors contributing to reduced demand include a shift towards remote working models, heightened health and safety concerns, and evolving perceptions of urban living. To stimulate the market, government incentives such as tax breaks and housing subsidies are recommended. Additionally, developers are encouraged to embrace smart city technologies for optimizing energy consumption and providing convenient community services. Emphasizing health-conscious design is crucial for improving air quality and increasing green space while investors should diversify their portfolios to mitigate market volatility risks and enhance resilience. The objective of this study is to devise an appropriate real estate economic recovery plan that aligns with the changing urban to sustain economic growth.

TRANSFORMATION OF THE SPHERE OF MANAGEMENT AND SOCIAL AND LABOR RELATIONS IN WAR AND POST-WAR TIMES

The article reveals the peculiarities of the transformation of the sphere of management and social and labor relations in the war and post-war periods. It was established that non-traditional forms of employment and organization of work spread during this period. It has been proven that the function of human resources management becomes a catalyst for coordinating the interests of employers and employees. The transformation of the field of management and social and labor relations in the wartime period took place with the help of the spread of the remote work format. It has been found that the successful organization of the enterprise's work is possible if there is experience in working remotely and due to the availability of material and technical resources and software. The purpose of the research is the analysis of the management system and social-labor relations in the conditions of war, the study of obstacles and favorable factors of remote work and the development of remote management of human resources in the post-war period. It has been found that following the COVID-19 pandemic, Russia's armed aggression against Ukraine has actualized the active spread of remote work in Ukraine, which is able to ensure the stability of the national economy and the preservation of productive employment of the population in the context of the deployment of the digital economy. In our opinion, the field of management in combination with progressive information and communication technologies and the created national legal framework is suitable for the transition to new forms of labor organization inherent in the new economy - remote work, automation and digitization of routine operations

How remote workers manage loneliness and performance: Virtual social interaction as an alternative resource management strategy

AbstractDrawing on resource‐based theories and the work–nonwork interface perspective, this study examines the full cycle of the resource gain–loss dynamics experienced by remote workers under constrained face‐to‐face personal social interactions. Our proposed model highlights how the lack of personal social interactions, particularly when involuntarily restricted, negatively impacts daily performance through resource loss. We introduce virtual social interaction (VSI) as an alternative source of social support. Using a 5‐day daily diary study with 170 white‐collar employees (n = 620) working remotely during COVID‐19, multilevel path analysis revealed that lack of personal social interactions decreased task performance and helping behavior via loneliness and reduced work resources. Further, we found a resource‐replenishing effect of VSI, when undertaken during work hours, serving as a protective factor against resource loss and poor performance.

Impact of Remote Work on Work-Life Balance in the Southeastern Asia Union Mission of Seventh-day Adventists

Impact of Remote Work on Work-Life Balance in the Southeastern Asia Union Mission of Seventh-day Adventists

FEATURES OF PROMOTION OF CREATIVE INDUSTRIES SERVICES BASED ON DIGITAL MARKETING TECHNOLOGIES

Currently, the development of the socio-­cultural life of the country is carried out at a fairly rapid pace. The 2020 pandemic was a turning point in this process: many cultural institutions, not wanting to lose their audience, began to use various forms of online promotion of their services. They began to actively master interactive forms of events, online communication with visitors. This trend has not lost its relevance even after organizations and institutions quit remote work. The issue of promoting products and services of creative industries is of particular relevance. Creative activities combine creativity with innovation. The purpose of the study is to develop practical recommendations for the promotion of creative industries services based on Internet marketing technologies. To achieve this goal, the work systematizes knowledge about the specifics of the development of creative industries, assesses their economic potential, develops stages aimed at promoting the organization of its services, adapts well-known theories and practices of digital marketing technology in relation to the industry under study. The object of the study is the domestic creative industry, the subject is the system of relationships between the main stakeholders in the process of promoting the creative industry. The following scientific methods were used in the course of the work: descriptive, analytical, statistical. The study has developed and tested a system of criteria to assess the effectiveness of the functioning of modern creative industries. A mechanism for promoting services in the field of cultural industries using Internet marketing technologies has been developed, including elements of a communication strategy, the most appropriate digital channels and tools for promoting cultural goods.

The Influence of Remote Work on Sleep Patterns and Dietary Habits: A Literature Review

The Influence of Remote Work on Sleep Patterns and Dietary Habits: A Literature Review

Women's views and experiences of breastfeeding during the coronavirus disease 2019 pandemic: A systematic review of qualitative evidence.

The coronavirus disease 2019 pandemic affected breastfeeding women in various ways. Understanding their experiences during the pandemic is crucial for informing actionable recommendations, evidence-based strategies and future policies to support breastfeeding during global pandemics. This review aimed to synthesise qualitative evidence on women's breastfeeding perceptions, experiences and support needs during the pandemic. The Joanna Briggs Institute's (JBI) guidelines on systematic reviews of qualitative evidence were followed. MEDLINE, Embase, CINAHL and Web of Science Core Collection databases were searched. Methodological quality of included papers was assessed using JBI's checklist for qualitative research. The synthesised findings were generated using JBI's meta-aggregation approach. The JBI ConQual process was used to rank each synthesised finding. Fifty-two papers were included. The synthesised findings included: (1) women's awareness and commitment to breastfeeding during the pandemic, (2) the multifaceted breastfeeding experiences of women during the pandemic, (3) breastfeeding practices and challenges for working women, (4) professional support during the pandemic: navigating breastfeeding in an evolving health care context and (5) family and peer support groups during the challenging times of the pandemic. Breastfeeding women require clear information, accessible in-person lactation support, family emotional support, food security and protection of psychological well-being. The review reported diverse breastfeeding experiences, from social support challenges to positive aspects like remote work. Breastfeeding support and lactation consultants should be considered as essential services in future pandemics. Food security is crucial for breastfeeding households. Lactation services could prioritise face-to-face consultations for physical challenges and providing online informational support. Future research could explore innovative breastfeeding education strategies.

The level of burnout and cognitive stress in managers when teleworking: the impact of psychosocial safety climate and the mediating role of demand-control-support

PurposeThe current research investigates the managers' perception of teleworking and attempts to understand how the psychosocial safety climate and psychosocial job characteristics affect their levels of burnout and cognitive stress levels while teleworking.Design/methodology/approachThis study used a survey, collecting data via questionnaires from five distinct organizations. N = 161 responses from managers were analyzed using the confirmatory factor analysis and regression analysis.FindingsThe findings show that managers who telework do not experience numerous psychosocial stressors. This means that they experience less burnout and cognitive stress. However, results also show that managers benefit from working in an environment with a high psychosocial safety climate.Practical implicationsOur study highlights the need to address managers' working conditions and well-being in telework, given their unique challenges, by fostering a supportive psychosocial climate and providing resources to mitigate stress and burnout.Originality/valuePrevious studies have thoroughly examined the dynamics of telework employees, including the challenges they face and the strategies their immediate supervisors employ to foster a positive remote work environment. Such research has illuminated various stressors that these individuals may confront while teleworking. Despite this, scant attention has been paid to the experiences of managers themselves when they operate from home. The concept of psychosocial safety climate becomes crucial when considering managers grappling with high job demands, low control, and insufficient support from their own superiors and peers. This gap has prompted the present study to explore the unique experiences of managers in a teleworking context, particularly concerning cognitive stress and burnout.

Does working from home work? That depends on the home.

Working from home (WFH) has risen in popularity since the COVID-19 pandemic. There is an ongoing debate about the productivity implications of WFH, but the physical climate of the home office has received only limited attention. This paper investigates the effect of home office satisfaction and environment-improving behavior on productivity and burnout tendency for WFH employees. We surveyed over 1,000 Dutch WFH individuals about their home office and perceived WFH performance. We fit logistic regressions and structural equation models to investigate the effect of home office satisfaction and characteristics on self-reported productivity, burnout tendency, and willingness to continue WFH. Our results reveal that individual differences in WFH productivity are explained by heterogeneity in the physical home office environment. Higher satisfaction with home office factors is significantly associated with increased productivity and decreased burnout tendency. We continue by showing that more ventilation during working hours is associated with increased productivity, willingness to continue WFH, and burnout resilience. This effect is fully mediated by satisfaction with the home office. We find that higher home office satisfaction is associated with WFH success and air-quality-improving behavior is associated with higher satisfaction. Our results underline a holistic perspective such that investing in a healthy and objectively measured physical climate is a key aspect of the bright future of working from home. The move from the work office to the home office needs to be accompanied by careful design and investment in the quality of the office and its climate.

The remote revolution: assessing the impact of working from home on finance professionals

The aim of this study is to investigate how remote work affects job performance. It suggests that factors such as the work environment, employee productivity, and work-life balance play a role in mediating this impact. The study also explores how remote work influences employee performance through these variables. The findings of this research have practical implications for businesses looking to evaluate the effectiveness of their remote work policies, especially during the ongoing coronavirus crisis. One distinctive feature of this study is its questionnaire, which has been specifically designed to capture the effects of COVID-19. Data were collected through an online survey distributed to workers in Syria. The survey, which utilized a Likert scale, was sent via email to around 2650 employees and was also shared on social media platforms. A total of 300 respondents took part in the survey. To address the research questions, structural equation modelling was employed in this study. The results indicated that remote work resulted in increased enjoyment, satisfaction, and motivation among employees, ultimately improving job performance. It is worth noting that while this research focuses on examining these benefits within the context of Syria, there is potential for external validity among other countries affected by the COVID-19 pandemic.

The Role of Emotional Intelligence in Enhancing Employee Performance and Organizational Commitment in Remote Work Settings

The Role of Emotional Intelligence in Enhancing Employee Performance and Organizational Commitment in Remote Work Settings

Electronic surveillance and counterproductive behaviours: the perception of supervisor support in a remote work context

Electronic surveillance and counterproductive behaviours: the perception of supervisor support in a remote work context

Enabling and constraining factors of remote informal communication: a socio-technical systems perspective

Abstract Informal interactions are vital in daily workplace communication, shaping performance, well-being, collaboration, and overall organizational functioning. However, as the ongoing trends of remote and hybrid work present significant changes and challenges to these interactions, supporting remote informal communication (RIC) becomes urgent. To address this pressing issue, we adopt a socio-technical systems perspective to gain in-depth insights into the enabling and constraining factors related to RIC. Our findings of semi-structured interviews with working adults (N=33) reveal important changes and challenges related to informal communication in the remote work context. We identify eleven interrelated socio-contextual, intrapersonal, and technological factors, culminating in a comprehensive conceptual framework of RIC. Based on our findings, we provide practical recommendations to effectively facilitate RIC in organizations and discuss future research avenues for understanding effective RIC in organizations.

Home-office implementation: challenges and changes in people management

PurposeThis paper investigates how organisations responded to the home office imposition during the recent global health crisis and its impacts on people management, detailing the organisational factors crucial for effective home-office implementation.Design/methodology/approachWe used an exploratory design based on a multiple case study with four companies from two contrasting sectors (manufacturing and information technology (IT)). We interviewed a total of 12 managers, including one HR manager (HRms) and two team managers from each company. We also conducted an online questionnaire with open questions, reaching out to 128 home-office workers from the four participating companies. This diverse group consisted of 67 workers from the IT sector and 61 workers from the manufacturing sector. To ensure a comprehensive analysis, we opted for a qualitative approach to examine the data.FindingsFindings enabled detail of the organisational factor of the Belzunegui-Eraso and Erro-Garcés (2020) extended Baruch and Nicholson’s (1997) model into people management issues: organisational culture, team management and human resources management (HRM) practices, as well as the technological support. The results also revealed that people management benefits from the successful home-office implementation, which boosted the digitalisation of human resources (HR) processes.Originality/valueConsidering the lessons learned from the home-office imposition, this research provides original insights into the field by exploring the roles of supervisors and HR managers, in non-health organisations, with different previous remote work experiences, in a recent global disruptive moment, based on a rich qualitative approach. The paper offers concrete guidelines for companies that intend to implement remote work management programs and contributes to deepen the knowledge of home-office experience, offering a model focusing on managers’ roles (HRms and TMs) and HRM practices.

Morbimortality profile by COVID-19 in telework and on-site work in an oil and gas company in Brazil.

As a reflection of the health emergency caused by COVID-19, many countries adopted guidelines, which included activity restrictions. As a result, some companies maintained their activities with on-site work and telework. Analyzing the morbidity and mortality profile due to COVID-19 of workers in telework and on-site work in an oil and gas company. Cross-sectional, quantitative, and analytical study that included 8,394 workers diagnosed with COVID-19 at an oil and gas company in Brazil, from June 2020 to June 2021. The company's Surveillance Program database was used as an information source. The total prevalence of cases was 21.7%. For teleworking and face-to-face workers, they were 20.7% and 23.3%, respectively. There was a predominance of women (19.7%), white ethnicity/colour (64.7%), higher level position (52.6%), age group over 40 years (36.7%), married (53, 8%), working at the company for a period that ranges from 7 to 10 years (17%), administrative activity (68.5%), and a higher number of symptomatic workers and deaths in telework compared to on-site work. The results suggest that testing is important to refrain the virus spread in the company's work environments, as it allowed asymptomatic workers to be diagnosed with COVID-19. The study suggested that on-site work was not a transmission facilitator in the occupational environment, which points out the importance of preventive measures in the workplace and the adoption of remote work for the largest possible number of workers to improve the safety of employees, workers who remained in the on-site work modality.

The dynamics of crisis home office and employee engagement

PurposeDrawing on the JD-R theory, this study investigates the effect of working from home on employee engagement and work-life balance considering work-life balance as the mediator in the working from home-employee engagement relationship and altruism as the moderator in the work-life balance-employee engagement relationship.Design/methodology/approachAn online questionnaire using the snowball sampling approach was employed to collect data from 350 professional-level employees working from home due to the COVID-19 outbreak. Hypotheses were tested using structural equation modeling.FindingsThe findings indicate that work-life balance significantly affects employee engagement and confirm the moderating role of altruism in the relationship between work-life balance and employee engagement. However, work-life balance does not mediate the relationship between working from home and employee engagement.Originality/valueThese findings advanced JD-R theory in human resource management by focusing on a more humanistic and compassionate approach towards managing employees, particularly in the remote working context during turbulent times.

MAPPING THE FUTURE INFORMATION SYSTEMS AND MARKETING STRATEGY - A BIBLIOMETRIC ANALYSIS OF EMERGING TRENDS

This study presents a comprehensive bibliometric and content analysis of scholarly articles exploring the intersection of information systems and marketing strategy. Leveraging the Web of Science Core Collection database, the research employed a rigorous search strategy using key terms such as “information systems” and “marketing strategy.” After initially identifying over 2,000 sources, a final dataset of 124 peer-reviewed studies from the management and business domains was meticulously selected for analysis. The study identifies seven key trends within information systems and marketing strategy, with particular focus on the evolving impact of remote work. Special attention is dedicated to authentic applications of information systems in shaping marketing strategy dynamics. The study’s novelty lies in its extensive bibliometric examination, offering fresh insights and guiding future research directions. By significantly contributing to the understanding and advancement of this field, this research underscores the complex interplay between information systems and marketing strategy in contemporary organizational contexts.

Commuting mode choice and work from home in the later stages of COVID-19: Consolidating a future focussed prediction tool to inform transport and land use planning

As COVID-19 slowly dissipated after 30 months since March 2020, working from home (WFH) continues to be popular, with support from notable numbers of employees and employers. There is growing evidence that we have either reached, or appear to be close to, a level of WFH − to some extent − that might be described as an equilibrium outcome going forward. Hence, there is a need to update any travel behaviour response models that have been developed during the passage of the pandemic. This paper sets out a commuter model for each day of the week for the Greater Sydney Metropolitan Area as of September 2022; where the alternative responses are to not work, WFH, or commute by one of ten modes available. Given the probability of WFH obtained from a mixed logit model, we construct a mapping equation to establish the sources of statistical variance by origin and destination locations that influence the incidence of WFH. The evidence is used as the basis of commenting on what this means for longer-term structural changes in network performance, the likely move to a greater focus on living locally, and the need (or otherwise) for employers to retain office space. A significant return to the office has recently been promoted by some employers, and we comment on this as to what it might mean for the future of a hybrid working location model.

Exploring staff experiences of remote working in a new community rehabilitation team

Background/Aims Health services required significant adaptation during the COVID-19 pandemic. The remote community enhanced rehabilitation team was created during the pandemic in response to faster discharges. This service evaluation aimed to explore staff experiences of remote working when implementing this new community rehabilitation team. Methods Six members of the community enhanced rehabilitation team, including nursing and psychology staff, completed qualitative semi-structured interviews about staff experiences. The interviews explored experiences of delivering clinical care, providing and receiving team support and personal impacts of remote working. Data were analysed using thematic analysis via a critical-realist approach. Results Thematic analysis from the interview transcripts revealed five main themes: anxiety related to remote working practices during a global pandemic, work–life balance, developing relationships, limits to remote working and working towards a hybrid model. Conclusions Challenges and benefits of remote working were identified along with some mitigations. Moving forward, a hybrid working model would likely benefit both service users and staff.