Abstract The stellar stripping of satellites in cluster haloes is understood to play an important role in the production of intracluster light. Increasingly, cosmological simulations have been utilised to investigate its origin and assembly. However, such simulations typically model individual galaxies at relatively coarse resolutions, raising concerns about their accuracy. Although there is a growing literature on the importance of numerical resolution for the accurate recovery of the mass loss rates of dark matter (DM) haloes, there has been no comparable investigation into the numerical resolution required to accurately recover stellar mass loss rates in galaxy clusters. Using N-body simulations of satellite galaxies orbiting in a cluster halo represented by a static external potential, we conduct a set of convergence tests in order to explore the role of numerical resolution and force softening length on stellar stripping efficiency. We consider a number of orbital configurations, satellite masses and satellite morphologies. We find that stellar mass resolution is of minor importance relative to DM resolution. Resolving the central regions of satellite DM halos is critical to accurately recover stellar mass loss rates. Poorly resolved DM haloes develop cored inner profiles and, if this core is of comparable size to the stellar component of the satellite galaxy, this leads to significant over-stripping. To prevent this, relatively high DM mass resolutions of around MDM ∼ 106 M⊙, better than those achieved by many contemporary cosmological simulations, are necessary.