This paper examines the effect of preventive maintenance and repair done by different repairpersons on the system performance. By means of semi-Markov process and regenerative point technique, the researcher has developed a stochastic model of two unit parallel system. Both units are identical in nature. A usual repairperson visits the system to conduct preventive maintenance at the completion of maximum operation time and repair at the failure stage of the unit. At the elapse of the pre-definite time (called maximum repair time), the usual repairperson inspects the failed unit to examine the feasibility of further repair by the expert repairperson; otherwise that unit will be replaced by a new one with some replacement time. The unit may work as good as new after getting maintenance, repair and replacement as well. The switch devices are considered as perfect. Various measures of system usefulness such as MTSF, availability and profit have been derived to depict the usefulness of expert repair facility.