Significant reductions/removals of selected microorganisms and disinfection by‐products as defined by dissolved organic carbon (DOC) were observed in four riverbank filtration (RBF) facilities. The objective of this study was to quantify the contributions of subsurface filtration (or underground passage) and groundwater dilution to overall RBF reductions/removals. The microbes quantified included aerobic spore‐forming bacteria, total coliforms, Escherichia coli, and male‐specific bacteriophage. Both groundwater dilution and subsurface filtration appeared to be important reduction/removal processes but subsurface filtration was considered most influential with regard to microbial reductions. The relative importance of subsurface filtration removals may be a function of RBF site characteristics, especially travel time and distance between the river and the RBF extraction well. Complete removals were observed for all microorganisms except virus indicators, which were considered the most problematic. The significant DOC reductions observed were attributed to dilution, biodegradation, and adsorption reduction/removal mechanisms. The relative contribution of each mechanism was site‐specific.