Seismic response characteristics of a 2/5‐scale steel frame structure with added viscoelastic dampers are studied experimentally. The major emphasis is placed on the ambient temperature effect. It is shown that, while seismic response characteristics of a structure can be significantly improved with added dampers, their degree of effectiveness depends on the surrounding temperature within which they operate. Results also show that, even at very high temperatures, the viscoelastically damped structure can still achieve a significant reduction of structural response as compared with when no dampers are added. Designing viscoelastic dampers by considering the ambient temperature is addressed. Empirical equations are established based on regression analysis using data obtained from component tests of the dampers. These equations can satisfactorily estimate the dynamic properties of dampers under various ambient temperatures, excitation frequencies, and deformations. Numerical simulations are carried out on equivalent structural damping and structural response under various ambient temperatures. It has been demonstrated that the dynamic behavior of structures with added viscoelastic dampers can be satisfactorily predicted by conventional analytical tools.